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Hilton Milwaukee City Center

3.5 of 5 509 W Wisconsin Ave., Milwaukee, WI 53203
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Certificate of Excellence 2014
Hilton Milwaukee City Center
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Hilton Milwaukee City Center
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1,161 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Milwaukee City Center
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ctyadmcc
Top Contributor
111 reviews 111 reviews
73 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 25, 2011

I spent 6 nights at this hotel and had a very pleasant experience. The lobby is nice, but I didn't really appreciate it until I was standing around waiting for a friend. I'd suggest taking a few minutes to look at all the detail in the room! The attached parking was great, with quick and easy access to the lobby... More 

Was this review helpful? Yes
HiltonMilwaukee, Front Office Manager at Hilton Milwaukee City Center, responded to this review

Dear Styadmcc - Your review of our property was very detailed! Thank you for writing in and for choosing to be our guest! As you mentioned our Historic 28 property does have a very unique collection of room designs creating a varying size and design of our bathrooms as well! Our 2001 addition, affectionately referred to as our West Wing... More 

Tulsa, Oklahoma
Top Contributor
50 reviews 50 reviews
29 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed October 24, 2011

I don’t know the history on this historic hotel, but it is quite lovely and kept in great condition. Being connected to the Frontier Airlines convention center across the street via skybridge makes this an ideal spot for conventions and conferences. The Lobby: The lobby is a little confusing. When you are dropped off at the front door, you walk... More 

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HiltonMilwaukee, Front Office Manager at Hilton Milwaukee City Center, responded to this review

Dear Irish89 - Thank you so very much for the detail and time you but into the review of the Hilton Milwaukee! We are constantly trying to improve of service and your comments are greatly appreciated! Our West Wing does offer both Wired and Wireless internet as you mentioned, in addition we are in the first stages of adding to... More 

Chicago
Contributor
20 reviews 20 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 21, 2011

We were at the Hilton Milwaukee City Center because of a conference at the site and were pleased with the accommodations. The staff was polite and helpful, although you often found yourself waiting in line at the front desk if you actually wanted to talk to someone instead of just phoning down with a question. The room we had was... More 

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HiltonMilwaukee, Front Office Manager at Hilton Milwaukee City Center, responded to this review

Dear Nero69 - Thank you for choosing to be our guest on your recent visit from Chicago! I truly appreciate the details your have shared with Tripadvisor.com community! I look forward to your return in the future for another getaway to Milwaukee! Jacob Ruck Front Office Manager Hilton Milwaukee City Center More 

arlington, va
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 19, 2011

Front desk staff at both check in and check out were slow and not very helpful - at check in room wasn't available and at check out the billed amount didn't match the reserved quoted rate. At 5:30am when I wanted to be on my way to the airport I had to wait to have the bill adjusted - was... More 

Was this review helpful? Yes 2
HiltonMilwaukee, Front Office Manager at Hilton Milwaukee City Center, responded to this review

Dear Nero69 - I would like to take this time to thank you for the details comments regarding your recent time as our guest! We appreciate all feedback as it serves to improve the service and the overall hotel! I am very sorry that we did not have a chance to discuss while you were our guest however very thankful... More 

fullerton, CA
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 13, 2011

i checked into this hotel a few hours ago. knowing it's a hilton property, i expected gaudy and impersonal. i also expected bedbugs, at this specific location in milwaukee, WI. i inspected my bed and found what i thought was a bug. i promptly took the body of evidence to the check-in desk and was reassured that it was just... More 

Was this review helpful? Yes 1
HiltonMilwaukee, Front Office Manager at Hilton Milwaukee City Center, responded to this review

Dear Godard17 - Thank you very much for taking the time to review our downtown Milwaukee property the Hilton Milwaukee! We take the cleanliness and overall condition of our hotel very seriously and maintain the highest level of readiness and prevention for bedbugs/insects at the Hilton Milwaukee. I am glad to hear you enjoyed our Miller Time Pub and the... More 

Edmonds, Washington
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed October 13, 2011

Spent 4 nights last of September. From the moment I checked into the Hilton staff were bending over backwards to help me. From after checking in and me wheeling my bag to elevator and the desk staff running ahead of me to push the button. Such pleasant and helpful people who worked there. Housekeeping, bell staff (especially),room service, front desk... More 

Was this review helpful? Yes 2
HiltonMilwaukee, Front Office Manager at Hilton Milwaukee City Center, responded to this review

Dear Monilad - Thank you very much for the chance to welcome you as our guest and for the positive comments you have provided regarding our associates! Our Historic 1928 hotel has a very unique collection of room sizes and configurations due to many careful renovations throughout our 83 year history! For those traveling requesting a larger bathroom I would... More 

Woodbridge
Top Contributor
71 reviews 71 reviews
23 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed October 8, 2011

I stayed for one night in a corner room that I got via Priceline. When I checked in, I asked to add my Hilton Honors number to my record, but was curtly told that third party reservations were not eligible for such. I understood that going in, as I have used Priceline before, but normally they add it for incidentals,... More 

Was this review helpful? Yes 1
HiltonMilwaukee, Front Office Manager at Hilton Milwaukee City Center, responded to this review

Dear bgonner - Thank you very much for staying with us at the Hilton Milwaukee! As you mentioned with any third party reservations we are unable to offer the benefits of our Hilton Honors program! To take advantage of the program reservations must be booked directly through Hilton either online, at a Hilton Hotel or over the phone. I look... More 

Albany, New York
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 5, 2011

My stay was a very pleasant surprise. I had a renovated room with a spacious bathroom, and felt comfortable hanging out in the room when it rained. Enjoyed the business center; nothing too fancy but I felt safe late at night as there's a glass wall so people could see in. The staff was really nice and helpful. The lobby... More 

Was this review helpful? Yes
HiltonMilwaukee, Front Office Manager at Hilton Milwaukee City Center, responded to this review

Dear Joan F - Thank you very much for sharing your experience with the Tripadvisor.com community! I would like to share that each of our 729 rooms has been thoughtfully renovated within our recent renovation and we are quietly finishing up on the remaining final touches! Our 4th floor business center is a great space and as you mentioned open... More 

Orlando, Florida
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 25, 2011

I gave this hotel a high rating because of how they helped me. I have a hard time sleeping without a fan running and unfortunately these rooms have a/c units that turn off when the room reaches the desired temperature. So because there is not a fan option I went down to the front desk and asked if they had... More 

Was this review helpful? Yes
HiltonMilwaukee, Front Office Manager at Hilton Milwaukee City Center, responded to this review

Dear barbiflys_11 - We were honored to have the pleasure to welcome you as our guest and to provide such great service at the Hilton Milwaukee! I look forward to your return to Milwaukee when you business travels bring you back! Jacob Ruck Front Office Manager Hilton Milwaukee City Center More 

Sacramento, California
Top Contributor
59 reviews 59 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 24, 2011

Got a great weekend rate at the Hilton in Milwaukee. Everything you'd expect in a four star hotel for a two star price on Priceline.com. If I didn't bring a car, the deal would have been even better as parking for two nights was $48. And I didn't need my car in downtown Milwaukee.

Was this review helpful? Yes
HiltonMilwaukee, Front Office Manager at Hilton Milwaukee City Center, responded to this review

Dear Doug_Doodle - Thank you very much for choosing to be our guest on your recent visit to Downtown Milwaukee! Our 23rd floor does provide for a restful night’s sleep and a great view of either downtown or Miller Park! I am glad to hear you took advantage of our covered and secured parking that does give you the ability... More 

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Additional Information about Hilton Milwaukee City Center

Address: 509 W Wisconsin Ave., Milwaukee, WI 53203
Phone Number:
Location: United States > Wisconsin > Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Milwaukee City Center 3.5*
Number of rooms: 730
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Cheap Tickets, Hilton Hotels, Orbitz, TripOnline SA, getaroom.com, Odigeo and Tingo so you can book your Hilton Milwaukee City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Milwaukee City Hotel Milwaukee
Hilton Hotel Milwaukee City Center
Milwaukee Hilton
Hotel Style:
#6 Family Hotel in Milwaukee
#8 Business Hotel in Milwaukee
#14 Romantic Hotel in Milwaukee

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