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Hilton Milwaukee City Center


Hotel class 3.5 of 5
509 W Wisconsin Ave., Milwaukee, WI 53203
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Reviews you can trust

59% Recommend
3.5 of 5 stars 183 reviews
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By trip type
All (183)
[ Date ] [ Rating ]
A Hilton Gem
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5 of 5 stars
EarthRider   16 contributions
Wisconsin
Nov 7, 2009 | Trip type: Business, Solo travel New

Yes, it's an old hotel. Yes, its renovation isn't quite complete, but this is a GREAT HOTEL. Its magnificent lobby, elegant public rooms, beautiful elevators, and extremely friendly and abundant staff make this hote an excellent find. The newly renovated rooms, beds, carpet, marble bathroom, thick towels, and furniture are impressive. I got a bargain rate on Priceline, and still... more

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5 of 5 stars
Stevem1710   4 contributions
Hoffman Estates, IL
Oct 26, 2009 | Trip type: Couples

I know they have a water park which would be great for families especially in the winter as it is all indoors and in downtown Milwaukee so you could hit a play, a museum, a ballgame, a casino, or dinner all with 5 miles of the hotel. I know you could see the festivals at the lakefront or the shopping... more

Management response from
HiltonMilwaukee, Front Office Supervisor

I am glad to hear such rave comments about the showers at the Hilton Milwaukee City Center. You did mention many great activities to do in the city for the summer, may I suggest a few for your next winter getaway! I enjoy the downtown decroations as well as the skating rink at Red Arrow Park on Water Street! I...

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4 of 5 stars
munchman   20 contributions
Barrington, IL
Oct 22, 2009 | Trip type: Family

I agree with the review in front of me, but add a few things. Hilton HHonors Gold members get breakfast (waffles, hot eggs/bacon, lots of cold items) and evening drinks (weekdays) included in the room rate. We were also given a free pass (for 3) into the waterpark at the waterpark desk - which it was unclear if that is... more

Management response from
HiltonMilwaukee, Front Office Supervisor

Thank you for taking the time to review our Hilton on tripadvisor.com. I am glad you enjoyed the breakfast in our Hilton Honors Lounge, which is included for any Gold or Diamond member in the Hilton Honors program, if elected as their MyWay choice. We do also have complimentary drinks every Wednesday from 4-7 with your valid Hilton Honors membership...

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5 of 5 stars
fastblade   3 contributions
schaumburg, IL
Oct 21, 2009 | Trip type: Family

Just came back from Milwaukee, want to do this while it is still fresh in mind: The lobby of the hotel is very grand and beautiful. Very friendly and efficient check in. Every request we made are fulfilled promptly, even above and beyond what we requested. The room we had is recently renovated; with flat screen TV and some new... more

Management response from
HiltonMilwaukee, Front Office Supervisor

I am glad to hear that you enjoyed your time at the grand Hilton Milwaukee City Center! We are in the final stages of adding new carpeting, furniture and flat screen HD LCD TV’s to all of our rooms, In fact you will never stay in a room that has not been renovated, all have been updated or in the...

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5 of 5 stars
sweetbunni   1 contribution
Bowling Green, Ohio
Oct 17, 2009 | Trip type: Business

Great staff, very helpful. The room was bright with a great view. Housekeeping was absolutely friendly and accommodating to anything we requested. Definitely enjoyed it. Thanks. more

Management response from
HiltonMilwaukee, Front Office Supervisor

Thank you for the glowing review, we do take great pride in the great staff that makes up our team! We do also offer a select number of rooms view amazing views of the downtown and Lake Michigan. We are here to make sure that your stay is as perfect as we possibly can, thank you for letting other tripadvisor.com...

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1 of 5 stars
VapidParagon   1 contribution
North Carolina
Oct 9, 2009 | Trip type: Business

Just to give some context: I am writing this review while I am still staying at the downtown Hilton in Milwaukee. I have accompanied my husband on a trip while he attends a conference here. The first night we checked in we were awakened by jack hammers at 3 a.m. because of renovations. When it did not end I called... more

Management response from
HiltonMilwaukee, Front Office Supervisor

I am sincerely sorry for the mishaps you experienced during your stay. Regarding your comments on our noise during renovation; while we are currently renovating our guest rooms we do not complete any work over night that would in anyway affect the guest’s experience at our property. We do strive to both make every guest happy and to work on...

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3 of 5 stars
jakeRacineWi   1 contribution
racine wi
Oct 8, 2009 | Trip type: Business

trip was booked through a natinal agency. no trouble with booking. rooms were reasonably decked out. no fridge or microwave. long distance etween rooms and meeting areas. escalator out of service. no access to vending due to construction--it was only on one floor. pool area only open on weekends. catered foods was ok, but cleanup service was sorely lacking. table... more

Management response from
HiltonMilwaukee, Front Office Supervisor

I am sorry to hear that your stay at the Hilton Milwaukee City Center was not up to the standards you expected! While we were doing renovations of the floor our vending is on, the 6th floor, it was still open for use. I have passed on your comments to Director of Catering regarding the meeting rooms and overall service...

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1 of 5 stars
jakestone   67 contributions
Madison
Oct 8, 2009 | Trip type: Business

I had stayed here a year ago, and had a nice room, it was a "junior suite". This time I decided to bring my wife and daughter, and reserved the same 2 months in advance. When I got the room, it was a standard room. They were unable to put me in the room I reserved, even though they saw... more

Management response from
HiltonMilwaukee, Front Office Supervisor

Thank you for taking the time out of your day to let us know that your stay was not up to the expectations from your previous stay. I understand that we were not able to accommodate the room type that was booked, and for that I am sincerely sorry. We do take all comments and complaints very personally as we...

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4 of 5 stars
briank373   11 contributions
Chicago
Oct 6, 2009 | Trip type: Business

Very nice, historic well maintained hotel in downtown Milwaukee. Rooms have been updated nicely, modern, with comfortable ammenities. Common areas are clean, very unique, and the hotel offers a starbucks, great sports bar, and fine dinnning restaurant with lounge all onsite. Has very nice workout facilities with cardio, weights, and machines. more

Management response from
HiltonMilwaukee, Front Office Supervisor

Thank you very much for taking the time to share your comments on our Hilton! I am thrilled to hear you enjoyed the convenience of our Starbucks, our Miller Time Pub sports bar and grill and our award winning Milwaukee Chophouse! We did just renovate our fitnessroom in mid 2009, I am glad you enjoyed the variety of the PreCor...

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4 of 5 stars
Retailwonderer   22 contributions
Wisconsin
Oct 5, 2009 | Trip type: Couples

Old building, but everything we saw had been recently remodeled. A sign said the entire project would be complete by the end of Oct 2009. This is an old building in an old city. Not much soundproofing inside or out, but that's what you'd expect. They need to work on their room doors; it's impossible to close them quietly, so... more

Management response from
HiltonMilwaukee, Front Office Supervisor

I appreciate you taking the time to comment on your experience at the Hilton Milwaukee City Center. We will be completed with our room renovation by the end of October 2009, and then work will begin on our public spaces! I also am glad to hear your great comments regarding our staff; we work very hard to be the very...

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Hilton Milwaukee City Center Also Known As

  • Hilton Hotel Milwaukee
  • Hilton Hotel Milwaukee City Center
  • Hilton Milwaukee
  • Milwaukee Hilton
Address: 509 W Wisconsin Ave., Milwaukee, WI 53203
Milwaukee Hotels Hilton Milwaukee City Center
3.5/5.0
183