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Hilton Milwaukee City Center

3.5 of 5 509 W Wisconsin Ave., Milwaukee, WI 53203
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Certificate of Excellence 2014
Hilton Milwaukee City Center
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Hilton Milwaukee City Center
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1,132 reviews from our community

Traveler rating
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    383
    161
    92
    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oakdale, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Overall Stay was ok. Clean, Friendly but very small rooms and bathrooms. The location was great to where I needed to be in the city. The availibility of having several dining options was really nice in not having to go out to find something to eat.

Review collected in partnership with Hilton Hotels & Resorts

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Milwaukee, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Looks like an older hotel but you will be pleasently surprised! Staff rocks rooms are updated and very clean. Resturants are great and attached to the hotel. A plus on all accounts from rooms, location and value. You wont beat this hotel, reserve in advance as they book up fast.

Review collected in partnership with Hilton Hotels & Resorts

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Milwaukee, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

I paid $70 for my date and I to eat and he never received a dessert. Meals were given out to people who didn't eat so therefor we reached our meal limit and I paid for something we never got. The vegetables in my meal were brown and wilted and my chicken was way too pink to eat. Other guests... More

Review collected in partnership with Hilton Hotels & Resorts

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David W, Manager at Hilton Milwaukee City Center, responded to this review

Dear Erin M, I was so sorry to read about your poor experience and the meal service at your banquet. I understand our Food & Beverage Director Edi has reached out to you to discuss your comments personally. Thank you for taking the time to share your comments and to allowing us the opportunity to address them. More

Wisconsin
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I got this hotel on Priceline for $45, which was a pretty good price. There is a parking garage attached to the hotel, which is convenient, but it's $24 to park for one day!! They can charge that right to your room upon check-in. If you choose not to do that, it's $8 an hour! The lobby of the hotel... More

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David W, Manager at Hilton Milwaukee City Center, responded to this review

Thank you for the review FreezinginWI76! We were happy to hear you enjoyed the Holiday décor throughout the hotel as well as your room accommodation! We hope to have you back soon! More

Carol Stream, Illinois
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

One of the previous inconsiderate guests in room 1628 had obviously smoked in the bathroom. Chose the continental breakfast $10. Toaster seemed to be not heating up completely. I value the continental breakfast at $5-6, so typical $4 Hilton markup makes sense. Lobby bar atmosphere is very open and comfortable. Expect $7 beers and $10-11 cocktails. Great location. Rooms clean... More

Was this review helpful? Yes
David W, Manager at Hilton Milwaukee City Center, responded to this review

Hello retacSBoy! Thank you for sharing your kind remarks with the TripAdvisor community! We were happy to see that you enjoyed your stay and look forward to future visits! More

Milwaukee, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Bathroom was not clean - wall mirror water spotted and full of fingerprints, floor dirty, dark splashes on the wall, did not want to touch the light switch; room was hot and heat could not be turned down; coffee pot did not work; very small for price

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
David W, Manager at Hilton Milwaukee City Center, responded to this review

Christine T- I wanted to apologize that your experience was anything but acceptable. The challenges you encountered and outlined in your review are not the traditional experiences our guests and I appreciate you bringing them forward. I have shared the remarks with members of my management team for review. I hope to have you back to the Hilton in the... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just departed from a 4 night stay (Nov. 16-20th). I loved and embraced everything about it! On arrival Britney & Todd welcomed me with the warmest smile and infectious energy. My suite was super clean and insanely spacious. I felt at home (much like a Governor:) during my stay. My stay,in a word was "easy", I believe that's what you... More

Was this review helpful? Yes
David W, Manager at Hilton Milwaukee City Center, responded to this review

Gemini W! Greetings from the Hilton! We want to thank you for allowing us to treat you like the ‘Governor’ on your recent visit to Milwaukee. Our staff (Britney and Todd included) are always proud to see that the service they provide does make the difference! We can’t wait to have you back and look forward to another visit to... More

Milwaukee, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was in Milwaukee for a conference that took place in the hotel and also stayed there. It was a terrific experience. The old hotel is gorgeous and in beautiful shape. The rooms (beds, towels, etc.) are luxurious and immaculate. The meeting rooms we used were also just wonderful. The front desk staff was not all that friendly or efficient,... More

Review collected in partnership with Hilton Hotels & Resorts

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David W, Manager at Hilton Milwaukee City Center, responded to this review

Thank you for the great review Clyde M! We take pride in our ability to keep this grand building looking new and pristine each and every day. It is important for us to maintain our historical building for future generations to enjoy! More

Caledonia, Wisconsin
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

The lobby area and other areas when you walk in were beautiful! The room however was not the best. There was garbage in one of the dresser drawers, there was some cheerios on the floor right in front of the bed and the room had a funny kind of musty smell when we got there. I was very disappointed in... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
David W, Manager at Hilton Milwaukee City Center, responded to this review

KurtD- Thank you for the feedback from your recent visit with us. We will use this as a training opportunity and will speak directly with members of our service team to remedy this issue. We look forward to showing you what our true hospitality spirit is on a future visit. More

Bloomington, IN, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Beautiful hotel, fine service, but cramped bathroom and ——above all—unsatisfactory dining. There is no casual restaurant open for lunch and dinner, and Miller's Pub is impossibly noisy, effectively ruling out any sustained conversation.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
David W, Manager at Hilton Milwaukee City Center, responded to this review

Thank you for the review Samuel N. R. We like to think that our property has a restaurant experience for all varieties of dining. I apologize that the Miller Time Pub atmosphere may have been a bit noisy during your time in the hotel. Of course this can vary by what may be taking place in the city and/or any... More

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Additional Information about Hilton Milwaukee City Center

Address: 509 W Wisconsin Ave., Milwaukee, WI 53203
Phone Number:
Location: United States > Wisconsin > Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Milwaukee City Center 3.5*
Number of rooms: 730
Reservation Options:
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Also Known As:
Hilton Milwaukee City Hotel Milwaukee
Hilton Hotel Milwaukee City Center
Milwaukee Hilton

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