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Hilton Milwaukee City Center

3.5 of 5 509 W Wisconsin Ave., Milwaukee, WI 53203
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Certificate of Excellence 2014
Hilton Milwaukee City Center
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Hilton Milwaukee City Center
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1,162 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great location. customer service was outstanding. was given a corner room without asking. next to shopping, bars and not to far from the new casino. Will stay here on my return to Milwaukee. Highly recommended.

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1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the Hilton Milwaukee City Center as a one-night getaway downtown along with dinner and a show. Staff was great, as we were give a complementary upgrade at check-in, and attended promptly to all minor needs we had. Would definitely stay again!

Review collected in partnership with Hilton Hotels & Resorts

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Tempe, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hilton City Center is showing her age. Rooms have been updated, but bathrooms, while they have modern facilities, are SMALL. The staff more than makes up for any shortcomings in the hotel. Austin, working the check-in/out desk, is one of the best hotel employees I've encountered in a life time of travel. My only real issue is that there are... More 

Review collected in partnership with Hilton Hotels & Resorts

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Perkiomenville, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has stood the test of time. The construct is old, though the look and feel is modern. Each time that I am in Milwaukee, this is my first choice for a good nights rest. The hotel is up the street from many good eating establishments, my favorite is Moe's for steak or Irish food. If you like beer,... More 

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David W, Manager at Hilton Milwaukee City Center, responded to this review

Dave W- It is always great to be able to welcome you back to the Hilton. Thank you the continued support and compliment of always returning to stay with us when in Milwaukee! More 

Mansfield, Texas
Top Contributor
89 reviews 89 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The front desk staff are great. Parking is over priced! Carpets show dirt and wear. HH Club (Bombay Bicycle) is OK with good staff. Restaurants will make you want to go out to eat! concierge staff friendly and helpful. drinks are on the lean side. Check other places, there are real 5 star properties in this town!

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David W, Manager at Hilton Milwaukee City Center, responded to this review

Hello Texasrsg- I want to apologize that we were unable to live up to our high level of standards during your recent visit. I appreciate the support and compliments regarding all of the service staff you encountered. We hope to have you back soon for another stay; I can assure you that we will provide a more enjoyable experience in... More 

Richardson, Texas
Top Contributor
107 reviews 107 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I was appreciative of the upgrade to a larger room (I'm a HiltonHonors Diamond level member), but the bathroom must have been an afterthought. The closet was nearly as large (or to put it another way, the bathroom was almost as small as the closet!). We couldn't get the thermostat to work, and the room was beastly hot, so we... More 

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David W, Manager at Hilton Milwaukee City Center, responded to this review

Thank you for the response Kay K. We apologize that you encountered some challenges throughout your visit. I want to assure you that our overnight parking rate is competitive with other garages and hotels in the area. I welcome you to reach out to me directly on a future visit to Milwaukee as I would personally like to handle any... More 

Chicago, Illinois, United States
Top Contributor
58 reviews 58 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for one night for the Milwaukee Wine and Dine event at the convention center. I got a really good rate through Groupon Getaways which included parking (which is normally $26 - not bad coming from Chicago). Check in was a breeze and they upgraded us to a corner room which was very spacious. Everything was very clean... More 

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David W, Manager at Hilton Milwaukee City Center, responded to this review

Christopher Z- It was great to be able to host you for the Wine and Dine Event! We look forward to having you back soon on a future trip up to Milwaukee. More 

Madison, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel staff are friendly & welcoming. We celebrated our family Christmas & a graduation which required six rooms. Happily three rooms were connecting and the other 3 were down the hall. The rooms are clean, smartly decorated and updated. The lobby was also beautifully decorated for the Holidays.

Review collected in partnership with Hilton Hotels & Resorts

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David W, Manager at Hilton Milwaukee City Center, responded to this review

Thank you Terri K for the great review! It was great to play host to your family during your visit. We hope that you were able to make the best of what the city has to offer this time of the year! We will see you back here soon! DW More 

Milwaukee, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is old but the room's furnishings and bathroom have been updated. Really enjoyed it. The bed and pillows were comfy and the room was dark and quiet. Slept soundly. Also had room service in the morning that was delicious and prompt!

Review collected in partnership with Hilton Hotels & Resorts

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David W, Manager at Hilton Milwaukee City Center, responded to this review

Hello Sandra P! It sounds like you made the most of your time with us! It was great to have you with us and we were thrilled that you were able to relax the next morning and order breakfast in bed! We hope to play host again on your next visit! Happy Holidays! DW More 

Milwaukee, United States
1 review
5 of 5 stars Reviewed 1 week ago

I can not say enough about how well the staff at the Downtown Milwaukee Hilton treated us. I parked in a city parking lot overnight and my car was stolen. The staff at the Hilton helped me every step of the way...calling the police, calling the city garage, getting me a ride, etc. They let us stay in the room... More 

Review collected in partnership with Hilton Hotels & Resorts

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David W, Manager at Hilton Milwaukee City Center, responded to this review

Good Day Jeff R! We were happy to be there for you during your time of need. Thank you for the great review and the kind remarks. We hope that everything is going well and look forward to your next visit to see us! More 

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Additional Information about Hilton Milwaukee City Center

Address: 509 W Wisconsin Ave., Milwaukee, WI 53203
Phone Number:
Location: United States > Wisconsin > Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Milwaukee City Center 3.5*
Number of rooms: 730
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Also Known As:
Hilton Milwaukee City Hotel Milwaukee
Hilton Hotel Milwaukee City Center
Milwaukee Hilton
Hotel Style:
#6 Family Hotel in Milwaukee
#8 Business Hotel in Milwaukee
#14 Romantic Hotel in Milwaukee

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