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All 53 Milwaukee hotels

Ramada Plaza Milwaukee Airport Hotel and Conference Center

2.5 of 5 Hotel   |   6331 South 13th Street, Milwaukee, WI 53221 (Formerly The Plaza Hotel)
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Ranked #42 of 53 Hotels in Milwaukee
A recent review
3 of 5 stars reviewed 4 weeks ago
josephmZ2572RJ Cudahy, Wisconsin
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386 reviews from our community

Traveler rating
    70
    84
    76
    65
    91
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122
79
30
83
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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There are newer reviews for Ramada Plaza Milwaukee Airport Hotel and Conference Center
See the most recent reviews
Saint Louis, Missouri
1 review
4 of 5 stars Reviewed October 21, 2014

The lady in the dinning area named Julie was very unpleasant each morning we ate breakfast. We are African American and she ignored our table often. She had a very nasty attitude toward us.

Review collected in partnership with Ramada

Was this review helpful? Yes
VCasper, General Manager at Ramada Plaza Milwaukee Airport Hotel and Conference Center, responded to this review

947michealn I wanted to thank you for your review, I also wanted to apologize if you felt that you were ignored in the restaurant. I can guarantee by no means did Julie mean to come off that way. She actually receives numerous rave reviews. And I can guarantee race absolutely did not have a factor in it. I will discuss... More

Grand Rapids, Michigan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 14, 2014

Attended wedding. Was charged $10/night more than what room rate was both those evenings. Bride had a terrible experience with wedding coordinator and things not going to plan. Servers lost a whole sheet of wedding cake. 2nd bar wasn't open. Staff stole from bathroom baskets. Dinner entree was incorrect. Over night stay was fine, however, the wedding was a disaster... More

Review collected in partnership with Ramada

Was this review helpful? Yes 1
VCasper, General Manager at Ramada Plaza Milwaukee Airport Hotel and Conference Center, responded to this review

ValerieStemWell Thank you for bringing up your concerns to the hotel. I wanted to address some of your concerns. We offer a room rate for a group block at a discounted rate up until 3 weeks prior to the event. The wedding coordinator can extend that cut off and usually will as long as we are not too close to... More

Neenah, Wisconsin
1 review
1 of 5 stars Reviewed October 14, 2014

I sent an emai tothe hotel to which I have had no response. Only good thing was julie. She tried to help. There was a wedding, which we weren't told about,music was very loud till midnight. Dirty linens in the hallway, tv didn't work so they switched our room. Needed ablanket for my granddaughter but my daughter in law was... More

Review collected in partnership with Ramada

Was this review helpful? Yes
VCasper, General Manager at Ramada Plaza Milwaukee Airport Hotel and Conference Center, responded to this review

Sierra1971 Thank you for your review, what email did you send a note to? Unfortunately we do not have an email that goes directly to the hotel, otherwise we would have responded. Please feel free to contact me directly at 414-764-1500. And yes Julie is wonderful! We are so lucky to have her. More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 1, 2014 via mobile

My sister and I were stranded in Milwaukee after an issue at Chicago airport. We were sent to the Ramada, and Mercedes was fantastic! She went above and beyond what a hotel clerk normally does. She even had a refrigerator and microwave brought into our room, because we had bought quite a bit of cheese to take back home. After... More

Was this review helpful? Yes 2
VCasper, General Manager at Ramada Plaza Milwaukee Airport Hotel and Conference Center, responded to this review

Jeanine S I am SO happy to hear about your experience and the service you received overall! Merceedes is a gem and we are so lucky to have her with us! I'm sorry to hear about your stay at another property but glad to show you what service should be! If you are back in the area let us know... More

Milwaukee
1 review
3 of 5 stars Reviewed September 18, 2014

The staff was terrific! However, the facility is dated and the thermostats don't work or need better instructions. One room had continuous A/C the other continuous heat. It was not fun!

Review collected in partnership with Ramada

Was this review helpful? Yes
VCasper, General Manager at Ramada Plaza Milwaukee Airport Hotel and Conference Center, responded to this review

Kay L-I'm sorry to hear about your thermostat! I'm hoping it might be the battery as all of our thermostats are new. I'll have to look into that for you. BUT also a big thank you for the nice review on our employees! I'm glad to hear they were helpful and friendly! We strive for great service and looks like... More

Tucson
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2014

They have a front desk hostess by the name of Samantha, the best investment they have done. She heard about the problem I had with Hotel.com, the night before my flight to Milwaukee and she resolved my issue. I got to stay and had a fridg. in the room for my meds. She helped me get to my sons graduation,... More

Was this review helpful? Yes 1
VCasper, General Manager at Ramada Plaza Milwaukee Airport Hotel and Conference Center, responded to this review

Peter689- Thank you for letting us know not only your experience with us but also with hotels.com. I'm sorry you had problems with them but thrilled to hear how Samantha took good care of you! We like to show our Midwest hospitality to everyone that stays!! Hope everything was figured out on your reservation and if you are back in... More

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Additional Information about Ramada Plaza Milwaukee Airport Hotel and Conference Center

Address: 6331 South 13th Street, Milwaukee, WI 53221 (Formerly The Plaza Hotel)
Phone Number:
Location: United States > Wisconsin > Milwaukee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Plaza Milwaukee Airport Hotel and Conference Center 2.5*
Number of rooms: 163
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Also Known As:
Ramada Conference Center Milwaukee Hotel Milwaukee

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