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Holiday Inn Milwaukee Riverfront

3.5 of 5 4700 N Port Washington Road, Milwaukee, WI 53212 (Formerly Milwaukee River Inn)
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Holiday Inn Milwaukee Riverfront
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Holiday Inn Milwaukee Riverfront
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432 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Milwaukee Riverfront
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Denver, Colorado
Top Contributor
136 reviews 136 reviews
31 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed September 15, 2013

The room was very nice. Bed was extremely comfortable. Not much else about the hotel to particularly recommend. Location is strange... almost nothing around it. The "river" in the name is nothing to brag about. The service in the restaurant was pretty awful. There's nothing nice about the lobby. A fine place to sleep, but not anything else to crow... More 

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thanks for your comments after your recent stay! We're proud of the items that are in our direct control, such as the upgrades that we made to our bedding and linens that you appreciated. We will also address the service issues regarding our restaurant, The Anchorage, as they typically receive the most praise from our guests and online commentaries. So... More 

Monee, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2013

The staff was friendly, professional and responsive to our requests. The room was smallish but having a really big desk for all our little stuff was great. The bed seemed comfortable but a little too bouncy when DH turned over. The AC unit and fan ran intermittently which woke me up a few times when it kicked on. There was... More 

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for your comments, especially on our levels customer service! We have made a variety of upgrades and enhancements to our Hotel over the past few years, with new bedding and linens being one of them. They accent new flat-screen TVs, new in-room safes, new hallway and guestroom lighting, and new corridor wallpaper and carpeting. I'm glad that you... More 

Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed September 11, 2013

I remember when I was a child and I used to go visit my Aunt. She was a business traveler and when we go places we used to stay in Hiltons. Hiltons always seemed to be cleaner and more modern than other hotel chains. They were high end. They were impressive. How times have changed. I can’t remember the last... More 

Was this review helpful? Yes 1
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thanks for your commentary following your stay. Overall, I'm sorry you felt this way about Hiltons and about our own property after your visit, especially as we have recently completed many new improvements and enhancements. Beginning early last year, we have just completed substantial enhancements to our total Hotel property that included, but are not limited to, items such as... More 

Baltimore, Maryland
2 reviews
4 of 5 stars Reviewed September 9, 2013

Great hotel, very close to downtown Milwaukee. Hotel staff were awesome! Always someone asking us if we needed anything. Rooms were very clean, mattress was awesome. Would definitely stay their again when we return to the city.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Glad to read that on a return trip to Milwaukee, our levels of customer service, cleanliness, and amenities earned the Hilton Milwaukee River a new, loyal customer! We're very proud of these items, and look forward to seeing you here again! -- Michael Dietrich GM / Hilton Milwaukee River & The Anchorage More 

Chicago, Illinois
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 8, 2013

Staff was friendly and helpful. The hallways seemed a little narrow and dark, but I think it was the paint color (dark mustard). Only one elevator near the front lobby, but discovered another elevator in the back by the pool. Speaking of the pool, it's a down a long hallway, far from the front, so I wouldn't feel safe back... More 

Was this review helpful? Yes 1
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for your comments following your recent stay with us! Our Hotel is very proud of the many options and features that we can present to our guests.....our location to the local attractions such as the Bayshore Town Center Mall, our levels of customer service from our staff, our signature restaurant, The Anchorage.....all to name a few. We are... More 

Baltimore
2 reviews
5 of 5 stars Reviewed September 6, 2013

Everything about this hotel was great. Staff were friendly and accommodating, particularly Mr. Dietrich and Jill Haan. He was always happy to share a few words and she really stepped up when hail and rain threatened our bikes on Friday night. The restaurant was pleasant and the food was wonderful. At breakfast, James was really attentive and did a great... More 

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for the glowing comments following your stay with us during Harley-Davidson's 110th celebration! I am very proud to lead a staff that has brought nothing but positive accolades to both our Hotel and to our signature restaurant, The Anchorage! We all work very hard to provide the best possible hospitality and dining services in this unique setting. We... More 

Marysville, United States
2 reviews
3 of 5 stars Reviewed September 6, 2013

Really enjoyed the staff, from the front desk, to maid service. Everyone was very nice and helpful. Hotel location was good, even though we would have liked to have been closer to the Harley event. Need to add a continental breakfast for the price. Cleanliness good, however, need to update the bathrooms.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for your comments, as they help us to continue to improve and be a hospitality leader for the area! I'm glad that our staff and their levels of customer service and friendliness made for an enjoyable stay for the Harley-Davidson 110th! Hope to see you again soon! -- Michael Dietrich General Manager Hilton Milwaukee River & The Anchorage More 

Biscoe, United States
1 review
5 of 5 stars Reviewed September 5, 2013

I felt like everyone working at this Hilton was there just for me. It was the absolute best customer service I've received anywhere. The service, food and bar were outstanding. Access from major road was easy. We will come back.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

I am so glad to read that the combination of our location, our signature restaurant The Anchorage, and especially our levels of customer service during HD-110 all made for an enjoyable trip to the Milwaukee area! See you back here soon...hopefully before the 115th! -- Michael Dietrich, GM Hilton Milwaukee River & The Anchorage More 

Menasha WI
1 review
5 of 5 stars Reviewed September 5, 2013

Great place to stay, easy to find, very fair pricing. The room was quiet, clean and comfortable bed. We ended up having one of our children join us at the last minute and the woman at the front desk was very gracious and comped us an additional free breakfast. As our son live in Milwaukee, we will return.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thanks for your comments, as we agree also that this is a great place to stay as well as to dine! We are making continuous improvements to our levels of customer service, to our amenities, and to our stature as a premier and unique facility serving Milwaukee, Glendale, and the Northshore communities. Hope to see you back soon! -- Michael... More 

Honeoye Falls, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 3, 2013

Recently stayed there for high school reunion. Great Staff, lovely room. Nice view of the river. Some friends and I gathered riverside for drinks and appetizers before going out to dinner - almost stayed there, but we wanted to visit some old haunts. Wait staff is excellent. morning brunch was bountiful and delicious. Very relaxing. Looking forward to staying there... More 

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for your comments following your Class Reunion visit with us! We are very proud of our staff that made your stay with us enjoyable. But we are equally proud of our signature restaurant, The Anchorage, which seemed to captivate you and your reunion classmates into spending more time with us before going out. The unique setting, our full-serviced... More 

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Additional Information about Holiday Inn Milwaukee Riverfront

Address: 4700 N Port Washington Road, Milwaukee, WI 53212 (Formerly Milwaukee River Inn)
Location: United States > Wisconsin > Milwaukee
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Milwaukee Riverfront 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hilton Milwaukee River Hotel Milwaukee
Hilton Hotel Milwaukee River
Milwaukee Hilton
Hotel Style:
#15 Business Hotel in Milwaukee
#22 Romantic Hotel in Milwaukee

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