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Holiday Inn Milwaukee Riverfront

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4700 N Port Washington Road, Milwaukee, WI 53212 (Formerly Milwaukee River Inn)
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Holiday Inn Milwaukee Riverfront
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Holiday Inn Milwaukee Riverfront
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468 Reviews from our TripAdvisor Community

Traveler rating
    191
    137
    82
    39
    19
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104
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Milwaukee Riverfront
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Akron, United States
1 review
2 of 5 stars Reviewed December 7, 2013

This property needs a major upgrade. The location is good but it has been run down over time. The service is typical to a Hilton (very professional and attentive) but the facility is not up to Hilton standard.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for your comments! We are quite proud of the items you mention, such as our convenient location to both the Milwaukee and Glendale districts, as well as our high levels of customer service shown to our hotel and dining patrons. We are also proud of the wide range of projects that we have completed to the physical condition... More 

Cincinnati, Ohio
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 6, 2013

My stay at the Hilton Milwaukee River was, frankly, disappointing. It just seemed like Murphy's Law kind of stay. If it could have gone wrong, it did. When I arrived at the property at about 6:30pm, my room was not ready. I was given a voucher for a drink in the bar - which was full. I finally just left... More 

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for your comments following your stay with us......as I do want you to be "that guy" who passes along commentary and observations, pro and con. These help us praise those areas that are positively recognized, such as a full bar/restaurant that you observed (The Anchorage is currently ranked #20 out of 1300+ restaurants on this very Trip Advisor... More 

Seattle, WA
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 3, 2013

This hotel has a pleasant staff, and a great buffet breakfast. It is on the Milwaukee River, so you can see some wildlife, and take a walk along the river's edge on the opposite side of the river. It's about a 15 minute drive to the Milwaukee Airport, although it could take a little longer during rush hour traffic. I... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for your comments! Especially when they reference our pleasant staff and our great breakfast buffet in The Anchorage! We do benefit from a very unique and convenient location, allowing guests to enjoy the serenity of the river and parkway, but also the ease of access to most of the metro area and attractions like the Bayshore Town Center.... More 

Cross Plains, United States
1 review
5 of 5 stars Reviewed December 2, 2013

Overall a great staff -- very friendly and helpful. Enjoyed the stay very much. Overall, the hotel was very clean and it was very easy to get to an from the UW campus which is where our event was held that weekend. Internet in the rooms worked extremely well and was easy to access. Will definitely come back in the... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

It's always nice to read a comment provided by our guests that has the lead heading of "Great Stay"! Thank you so much for providing yours here on Trip Advisor! We receive a variety of different compliments from our guests about our unique facility, such as about our noted restaurant, The Anchorage, or the levels of customer service shown by... More 

Carmel, United States
1 review
4 of 5 stars Reviewed December 1, 2013

We arrived late without having a reservation and the staff took extremely good care of us. The cost of the hotel was in line with expectations and we were able to get a good meal at a fair price in the lounge, while enjoying some of the local brews. Our room was clean and comfortable and the service was outstanding.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for your comments following your visit with us! I'm glad to read that the combination of our dedicated staff, our service levels, and our noted restaurant / lounge, The Anchorage, all made for a very pleasant experience! (Nothing better than enjoying some of our local brews, like Sprecher, while dining in our restaurant.....who incidentally will be celebrating its... More 

Wisconsin
Contributor
19 reviews 19 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 29, 2013

Very nice hotel, one of the best features is if you are a Hilton Honors member and receive free breakfast. The Sunday morning breakfast is in The Ancorage restaurant next door is excellent! It is located on the river with a nice veiw.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for your comments, as we also think that one of the best features of our unique hotel is our restaurant, The Anchorage! The Anchorage is a dining icon in the community, and is about to celebrate its 40th anniversary, (they also have their own dedicated Trip Advisor listing for your comments), priding ourselves on not being a typical... More 

1 review
5 of 5 stars Reviewed November 27, 2013

I loved this hotel and the great restaurant attached to it. the food and bar were great. The hotel is clean, the staff is friendly, the price was reasonable. Unfortunately, the hotel will stop being part of the Hilton chain soon.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for providing your comments about our hotel, as well as for our famed restaurant, The Anchorage. All very appreciated! We are very proud of The Anchorage, which is about to celebrate its 40th anniversary within the local dining community. (They also have a direct Trip Advisor listing, where your comments would also be greatly appreciated.) Equal pride is... More 

Madison, Wisconsin
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 24, 2013

I found an error on my bill that was made by a front desk staff person/manager. When I asked her to correct it she became belligerent and rude and refused to do it - speaking louder than necessary she barked out that "policy" was the reason for not being able to correct it. However, when I met up with my... More 

Was this review helpful? Yes 1
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for your comments following your recent stay with us. I do apologize if you felt slighted at our front desk in regards to the billing/tax policies of our hotel, as I did ask a number of our staff members about this particular incident. With the further clarification from our Rooms Division Manager below my reply here, I hope... More 

Peotone, Illinois
1 review
5 of 5 stars Reviewed November 20, 2013

Once again the front desk came through with a king bed upgrade when sold out. I stay at this hotel every two weeks and have many other options when traveling. I will continue to stay here for my Business travel. Thanks Hilton for your great service !

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for your comments, as well as your continued patronage of our Hotel! The overall levels of customer service, along with our signature restaurant, The Anchorage, are two primary items that we are quite proud of here, and I'm glad to read that we are your preferred hospitality choice for your area travels. See you soon......like in two weeks... More 

Rochester, NY
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 16, 2013

Warm welcome, spotlessly clean room, comfortable bed, nice breakfast bar. Easy to get to, not from from anything, very good value for the money. The only negative was the bartender in the lounge the night we were there -- deep in conversation at every chance with one particular party and paying no attention to us -- had to walk over... More 

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for taking the time to provide us with your comments following your stay with us, as they all assist us in maintaining standards or making corrections as needed. We are very proud of many items here at our Hotel, and you touched on a few of them...our cleanliness levels, our popular breakfast buffet in The Anchorage, and our... More 

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