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Hotel Metro

411 East Mason Street, Milwaukee, WI 53202
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Hotel Metro
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329 Reviews from our TripAdvisor Community

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Traveler rating
    165
    80
    47
    23
    14
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27
155
12
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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    (329)
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    (81)
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There are newer reviews for Hotel Metro
See the most recent reviews
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a bachelor party, offered us a suite at a good price that was able to sleep everyone involved. Great service, clean room. The clubs/bars around the area get quite loud at night, so be warned.

Was this review helpful? Yes 1
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear Kyle H, Thank you for posting a review on TripAdvisor! We appreciate your feedback and thank you for your compliments. I'm happy you all had a great time while staying with us and hope that we will see you again next time you travel to downtown Milwaukee. Thank you and have a wonderful day! Sincerely, Casey Connors Front Office... More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Upon entering Hotel Metro, we were greeted by great staff, given our room key with no problem, and they were able to cater to our every need. Casey at the front desk, was extremely helpful and friendly. The room was clean and comfortable with a wonderful view of downtown Milwaukee. The hotel is close to Milwaukee's historic third ward which... More 

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear Ryanwiber, Thank your posting a review on our TripAdvisor page! It was a pleasure meeting you and your girlfriend and I'm glad you enjoyed everything about your stay. We hope that you keep us in mind next time you're looking to stay downtown Milwaukee! Have a wonderful day and thank you for choosing Hotel Metro! Sincerely, Casey Connors Front... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 11, 2015

Just about everything regarding this hotel was on the verge of being great. But then fell short. Just. The staff was helpful. Especially the valets and doormen. Can't complain there! Something else was just slightly... Off. Obviously, it's an old building; a registered historic hotel. Desperate to impart ambiance, it was tempered by a strange sewage smell throughout the place.... More 

Was this review helpful? Yes 1
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear SAMS1027, Thank you for posting a review on TripAdvisor! We value your feedback and take it very seriously. I'm glad you had a great time during your stay with us at Hotel Metro. I'm happy you found your suite to be spacious and relaxing. The staff here does our best to accommodate all of our guests in a professional... More 

Brown Deer, Wisconsin
1 review
5 of 5 stars Reviewed June 8, 2015

My husband and I stayed at the Hotel Metro on our wedding night. When we arrived the valet staff was very friendly and helped us with our bags. At check-in Casey was very friendly and when we told him we had just gotten married he congratulated us and wished us luck. About an hour later we were surprised to hear... More 

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear Sarah S, It was a pleasure meeting you and your husband on your wedding night! I thank you for your comments and have passed on your compliments regarding the food and room service to our Restaurant Manager. Obviously, we'd love to have you come back for a meal or drink sometime. If you ever need overnight accommodations, please feel... More 

Missouri
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 30, 2015

Milwaukee seem to have a hotel rate war with graduation and any special event. They gave me a rate I can get reimbursed for, other hotels would not. Great staff had to change my reservation several times no problems and the emailed me each time. Very nice room, well kept clean, shower stall and a huge soaking bath. Very cool... More 

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear pscwmoms, Thank you for choosing Hotel Metro for your recent business trip to Milwaukee. We appreciate your comments and posting a review on TripAdvisor. I'm glad we were able to host you as our guest while you were in the area. If you need anything, please feel free to contact us and we will be happy to assist you.... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

My husband and I just spent a lovely weekend at the Hotel Metro in downtown Milwaukee. It's centrally located, so we could walk to the lakefront (Art Museum, Discovery Center, parks, etc.) and to the RiverWalk (shops, restaurants, etc.) The hotel has a really cool Art Deco vibe to it. Our room was divided into a sitting area and a... More 

Was this review helpful? Yes 1
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear 801nancyb, Thank you for posting a review on TripAdvisor. We are so happy you were able to see the different attractions that downtown Milwaukee has to offer. Not to mention the fact that you were able to take advantage of cruising around town on our London Cab. Please reach out to us next time you need overnight accommodations for... More 

Madison, Wisconsin
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 26, 2015

Looking for a nice hotel for my husband and my anniversary that had a jetted tub. Who would think it would be so difficult to find a room with a jetted tub in Milwaukee. Due to the holiday weekend some of the nicer hotels required a 2 night stay, we only needed 1 night. Reading the reviews of Hotel Metro... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed May 15, 2015

At first I thought it was a chapter of shells Angels riding into town like a clap of dirty thunder. Unsurprising, in the home of Harley Davidson. Then I realised it was my room heater. I called reception who couldn't do anything. It was minus ten outside. So I cranked it right up for a couple of hours until the... More 

Was this review helpful? Yes 1
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear Arthurascii, Thank you for taking the time to post a review on TripAdvisor. I'm happy you were able to explore the city and see what our wonderful city has to offer. Have a wonderful day! Sincerely, Casey Connors Front Office Manager More 

Wisconsin Dells, Wisconsin
1 review
5 of 5 stars Reviewed May 14, 2015

Every time we have stayed at Hotel Metro we have a great stay! Guests are welcomed by the best staff from valet to front desk to bell. We even had a great experience in the restaurant/bar in our most recent visit. I highly recommend it - you will not be disappointed. * $5 martinis on Fridays and a complimentary antique... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear wsf505, Thank you for posting a review from your recent stay with us. I'm glad you had a fantastic visit to Milwaukee. We appreciate your comments and look forward to hosting you again next time you're in town. Have a wonderful weekend! Sincerely, Casey Connors Front Office Manager More 

Pewaukee, Wisconsin
1 review
5 of 5 stars Reviewed May 13, 2015

I called 5 hotels and wanted to make a decision on that day. Hotel Metro was the only hotel that I did not end up in someones voice mail. The service and food was outstanding. I am glad I made this choice.

Review collected in partnership with this hotel

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear stevew1165, I can only imagine the frustration when trying to reach out to a hotel for overnight accommodations, only to speak with an automated voicemail. I'm glad you gave us a call and we were able to make a reservation for you. I enjoyed meeting you two hope that you choose Hotel Metro as your preferred hotel in downtown... More 

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