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All 52 Milwaukee hotels

Hotel Metro

4.0 of 5 Hotel   |   411 East Mason Street, Milwaukee, WI 53202
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77%
Ranked #19 of 52 hotels in Milwaukee
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Kgeorge16
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  • Reviews (248)
  • Photos (102)
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248 people have reviewed this hotel

Traveler rating
    126
    61
    33
    17
    11
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21
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56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Cleveland, Ohio
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed yesterday NEW

Location was great and convenient to get to restaurants and business meetings. NWM had a convention in town and this was the only hotel available in the area. Valet was convenient but the overnight valet charge of $26 is absurd. Staff was nice. The room itself was large and well appointed. Bed was comfortable. However, the first night I checked... More

Was this review helpful? Yes
Top Contributor
64 reviews 64 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I was booked here for a conference at the Pfiser Hotel. Among the things I like about the hotel is the staff; they always greeted me with a smile and was engaging to talk to. the valet always called me by my name, which impressed me that he could recall it when they were so busy. The room is large... More

Was this review helpful? Yes 1
April T, Manager at Hotel Metro, responded to this review

Dear Kgeorge16, Thank you for sharing your experience with us. Feedback good or bad certainly helps us to improve. I am sorry to hear that you had mixed feelings about your stay. I am glad to hear that you had a great experience with our valet staff and that you enjoyed your guestroom bathroom. I am sorry that you did... More

Milton, Wisconsin, United States
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently stayed the Hotel Metro. The hotel was clean, comfortable and centrally located to the River walk and Third Ward. We stayed in a Fireplace suite and enjoyed the set up of the room. Upon check-in, we relaxed on the roof top deck with a beverage the downstairs lounge. The hotel has a fun British taxi that will take... More

Was this review helpful? Yes 1
April T, Manager at Hotel Metro, responded to this review

Dear Lesley H, Thank you so much for choosing Hotel Metro for your visit to our area! We are delighted that you enjoyed your stay and were able to experience our amazing roof top space, Zen on 7! We hope to see you again! At your service, More

Sunset Beach, North Carolina
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 22, 2014

The Metro is in a great spot in Milwaukee, and is something of a boutique, apparently. However, it is not worth a stay. The air conditioning in my room would not reduce the temperature below 76, even after a visit from hotel maintenance which pronounced the problem fixed. The blackout window curtain was off the rod. The rooms are very... More

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April T, Manager at Hotel Metro, responded to this review

Dear peter s, Thank you for staying with us for your visit to Milwaukee! I am very sorry to hear about the service failures that you experienced during your stay. I have review this information with the appropriate associates so we can provide exceptional service in the future. If you would like to discuss your stay further you are welcome... More

Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed June 19, 2014

We stayed here for our first wedding anniversary. After a lot of research we decided on this hotel. While the location was great, the room and building were very out dated. By looking at the pictures it looks "50 ' modern". But when we arrived. ... It was just very 50's. Not really romantic. The tub in our room was... More

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April T, Manager at Hotel Metro, responded to this review

Dear Shannon K, Thank you so much taking the time to share your experience on Trip Advisor. I am sorry to hear that you did not have an enjoyable stay with us. You are welcome to contact me at the hotel so we can discuss further offline. At your service, More

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 19, 2014

Although beautiful and centrally located, the service didn't seem worthy of the price. I may be confusing myself now with being in Asia... as $160 dollars a night doesn't deem worthy of the front desk being a bit lazy, lax and snippy. It was nice, good food for breakfast and a great little hotel bar, but not gush worthy.

Was this review helpful? Yes
April T, Manager at Hotel Metro, responded to this review

Dear Am_in_hk, Thank you for taking time to review your stay on Trip Advisor. I am sorry to hear that your stay was not everything that you hoped. I have reviewed this information with our leadership team so we can offer the best possible service in the future. Thank you for staying with us for your visit to Milwaukee! At... More

wisconsin
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 17, 2014

My wife and I stayed here for two nights while attending an event in the downtown area. Our check in was quick and efficient and we opted for the valet parking at $27 a night. A ramp adjacent to the hotel is also available for $27 a night. Valet was quick and we were quickly in our room on the... More

Was this review helpful? Yes 1
April T, Manager at Hotel Metro, responded to this review

Dear jbsunlvr, Thank you for taking the time to write a review on Trip Advisor! I am happy to hear that you had an enjoyable stay and enjoyed your time in Milwaukee! We look forward to seeing you on your next visit to our area! At your service, More

Chicago, Illinois
Contributor
14 reviews 14 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 29, 2014

This is a nice boutique-feel hotel in the downtown area with restaurants and bars in walking distance. Our king suite was huge - basically the size of a studio apartment, with a small hallway leading to a sofa area with a TV, and then the bedroom area is around the corner separated by a wall. There was a very well... More

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April T, Manager at Hotel Metro, responded to this review

Dear Shell9903, Thank you very much for sharing your Hotel Metro experience with us on Trip Advisor! I am delighted to hear that you had an enjoyable experience with us! I sincerely apologize that the front desk agent was not able to answer your questions about parking. Thank you again for taking the time to share your comments and we... More

Douglassville
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 29, 2014

The staff was welcoming and helpful. Our room, a suite actually, was very clean and well decorated. The roof top garden Zen space was very cool and afforded a wonderful view of the city. The bar was fun. The restaurant served an excellent and reasonably priced breakfast. I would stay here again!

Was this review helpful? Yes
April T, Manager at Hotel Metro, responded to this review

Dear DouglassvilleDonna, Thank you so much for sharing your experience with us! I am glad to hear that you had a great stay! We hope to see you on your next visit to Milwaukee! At your service, More

Lake Geneva, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

Fabulous location in the historic third Ward. Walking distance from theaters, restaurants, bars, the Riverwalk and River St. Updated and clean. All of the staff was very professional and friendly. Rooms were very clean and nicely equipped. Mini fridge was fully stocked, mini bar had several options. soaps, lotions and bath crystals were Aveda brand. Plenty of large clean fluffy... More

Was this review helpful? Yes
April T, Manager at Hotel Metro, responded to this review

Dear Bob L, Thank you so much for the great review on Trip Advisor! I am happy to hear that you enjoyed your experience with us! We hope to see you again on your next visit to Milwaukee! With hospitality, More

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Additional Information about Hotel Metro

Address: 411 East Mason Street, Milwaukee, WI 53202
Phone Number:
Location: United States > Wisconsin > Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Metro 4*
Reservation Options:
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Also Known As:
Metro Hotel Milwaukee

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#5 Luxury Hotel in Milwaukee #18 Romantic Hotel in Milwaukee #20 Business Hotel in Milwaukee
Hotel Class
Official Description (provided by the hotel)
Located downtown at the center of Milwaukee's entertainment, cultural and financial districts, Hotel Metro exudes upscale charm and character with convenient amenities for an enjoyable stay. From graciously appointed guest rooms to the critically acclaimed on-site METRO Urban Supper Club & Lounge to the Rooftop Zen on Seven Relaxation Spa with saltwater hot tub, exercise room and outdoor sun garden.All suites offer Aveda bath amentities, 5 layers of Egyptian Cotton linens, bathrobes, self-serve mini bar, two 42" TV's, over 550 square feet of space and soaking tubs in every suite.Upscale | Urban | Hip | Chic | Luxury | Cocktails that is why we are voted as The Top 500 Places to Stay. ... more   less 
Number of rooms
63

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