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Hotel Metro

411 East Mason Street, Milwaukee, WI 53202
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1 room 1 guest
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Hotel Metro
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334 Reviews from our TripAdvisor Community

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Traveler rating
    165
    83
    47
    25
    14
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28
155
13
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
  • All months
    (334)
  • Mar-May only
    (81)
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    (93)
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South Windsor, Connecticut
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very good location, very comfortable and clean hotel. Lounge very nice and good place to have a drink in the afternoon after walking around all day. Breakfast there was good. Most staff very friendly but not all. Little pricey for what you get but the location made up for it.

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear NancTZ, Thank you for sharing your review with the TripAdvisor community. We value your feedback and I'm glad you enjoyed the location of our property. We are very fortunate to be close to most of the well-known attractions in downtown Milwaukee. I will share your comments with the Restaurant Manager so she will be aware of the situation. We... More 

LaPorte, Indiana
1 review
4 of 5 stars Reviewed 2 weeks ago

I loved the hotel - the staff excellent - dining for breakfast and lunch was awesome - some of the best servers at a hotel! Your bar the best there is - bartenders were excellent and attentive!!!!!!!!! Room - disappointed - was on the tope floor - ceiling very moldy and stained - was this the reason for the air... More 

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Sydney, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked our stay from Australia with little knowledge of Milwaukee. We were very pleased with our pick. We stayed in a king spa suite. Nice and cosy room with all amenities we needed. We've enjoyed dinner and breakfast in the restaurant. Eggs benedict for breakfast and pasta for dinner. Really nice meal. The hotel takes you back to the... More 

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear 96KarenN, Thank you for sharing your experience with the TripAdvisor community. We thank you for your review and are pleased to see that you had such a pleasant time while visiting Milwaukee, Wisconsin! I will share your review with my staff as well as the Executive Chef and Restaurant Manager. We look forward to seeing you again next time... More 

Wells, Maine
Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel has some good qualities (great location, beautiful lobby and friendly staff). However, my room was a complete disappointment. Others might feel differently depending on their standards, so I'll tell you what I saw and you can decide. I'll start by saying we stay in boutique hotels all the time, so we have a notion of where places fall... More 

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear taralaf, First and foremost I'd like to apologize for any inconvenience you faced while staying with us at Hotel Metro. We strive to ensure guests have the most enjoyable experience possible during their travels and looks like we fell short this time. Our Spa Suites are nice, but they are the smallest type of suite that we have here... More 

Hamilton, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

Many hotels have beautiful rooms, but few have superior staff! The Metro is amazing! Breakfast was outstanding! The front desk was helpful! The valet staff superb! Milwaukee's treasure! All the staff was helpful!

Review collected in partnership with this hotel

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear bhutching, We really appreciate your review and I will absolutely pass on your compliments to all of our staff here at Hotel Metro. I'm also a huge fan of our new menus in the restaurant, especially the breakfast menu! Please keep us in mind if you're traveling to Milwaukee! We'd love to host you as our guest again. Thank... More 

Southlake, Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 19, 2015

Architecturally beautiful and true to the era this building was founded. A few things to mention. I know this comes with the cache of an old building. This is just a fair warning for trip advisor readers. We were put on the second floor in a room that may be over the restaurant. The whole room smelled like cooking meat.... More 

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear DM M, It seems like my original response was never posted so sorry for the delay! I hope you enjoyed your suite and found your room to be comfortable and relaxing. Being in a downtown market has some very good aspects and also a few negative ones. We are within walking distance (or a short drive) to all of... More 

Milwaukee, Wisconsin
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 16, 2015

Accurately boasts the best rooftop bar in the city. IWhich used to be open every sunday and monday night during the summer. However it is now never open to the public so you will never know. As far as the actual hotel. It is a nice boutique hotel, very classy but a little overpriced.

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear peks19, Thank you for posting a review on TripAdvisor. We apologize for any confusion but our rooftop patio (Zen on 7) is a very, very popular place to host meetings, events and small gatherings. We are open to the public based on availability when it is not booked for a private event. The dates that it is open to... More 

Hanover Park, Illinois
1 review
5 of 5 stars Reviewed July 13, 2015

Very nice place.. Clean and good service. Everybody was very friendly and very helpful. Came in on a motorcycle and had a very safe place for it. The food was good. Nicely located to Summerfest and Riverwalk

Review collected in partnership with this hotel

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear Barbara M, Thank you for sharing your review for Hotel Metro on TripAdvisor! Your feedback is very important to us and we are glad you had such a great time while staying with us. We do have a great supporting cast of team members here at the hotel who strive to provide excellent customer service. We are all dedicated... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 10, 2015 via mobile

Classy, clean and beautiful suite. Hotel has a classic feel of old mixed with all the modern day amenities. Staff was helpful and courteous. Very pleasant stay. Would recommend for a fun weekend in downtown Milwaukee. Close to restaurants, bars and clubs.

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear Stephan I, First of all, congratulations to the two of you on your recent marriage! We were very lucky to host you as our guests for your special honeymoon getaway and hope that you had a fantastic time enjoying all the attractions that Milwaukee offers! As you mentioned, our location is ideal for anyone who is looking to explore... More 

Vancouver, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

I travel quite a bit for work but this was my first trip to Milwaukee. My colleague booked this as we were close to our client. Check in was friendly and efficient, the room was massive. They are all 500 square feet or so. I was delighted with all the space! We had a working dinner and our server Jordan... More 

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear Toojaysquared, I hope you had a great time during your recent stay with us at Hotel Metro! We thank you for your compliments and recommendation to others. I will talk to our Maintenance and Housekeeping department in regards to the ironing board. We thank you for posting a review on TripAdvisor and hope to see you again next time... More 

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