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All 52 Milwaukee hotels

Hotel Metro

4.0 of 5 Hotel   |   411 East Mason Street, Milwaukee, WI 53202
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77%
Ranked #20 of 52 hotels in Milwaukee
Certificate of Excellence 2014
A recent review
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  • Reviews (251)
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251 people have reviewed this hotel

Traveler rating
    127
    62
    33
    17
    12
See reviews for
21
119
10
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • Any
English first
Inver Grove Heights, Minnesota
1 review
1 of 5 stars Reviewed 2 days ago NEW

If I could give it a negative number, it couldn't be negative enough. Don't bother going to the bar for a refill on your cup of coffee and taking a book of complimentary matches, lest the completely inept restaurant manager calls the police and accuses your boyfriend of stealing non-existent money from an empty bar. He called me a liar... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed here for our 1st wedding anniversary and we loved it! To be honest it was the fanciest place we've ever stayed so if your used to high end your standards my be different. We loved the room! Great beds, the bathroom was spacious and comfortable, and the fireplace was beautiful! Not the greatest view of downtown, but wasn't... More

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Prairie du Sac, Wisconsin
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was one of the best boutique hotels I have frequented. Rooms were amazing! Clean, roomy and designed uniquely. The noise level was very quiet. The service at the hotel was wonderful. Anything needed, they assisted immediately. Hotel is conveniently located to the Third Ward area. This is a must stay for all kinds of travelers. Only downside was parking... More

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Cleveland, Ohio
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 28, 2014

Location was great and convenient to get to restaurants and business meetings. NWM had a convention in town and this was the only hotel available in the area. Valet was convenient but the overnight valet charge of $26 is absurd. Staff was nice. The room itself was large and well appointed. Bed was comfortable. However, the first night I checked... More

Was this review helpful? Yes
April T, Manager at Hotel Metro, responded to this review

Dear jeffshoy, Thank you for taking the time to review us on Trip Advisor. I am sorry that your stay was not everything that you had hoped. I have reviewed your comments with the leadership team so this can be corrected for future guests. I was happy to hear that you found our staff to be friendly and I thank... More

Top Contributor
65 reviews 65 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 17, 2014

I was booked here for a conference at the Pfiser Hotel. Among the things I like about the hotel is the staff; they always greeted me with a smile and was engaging to talk to. the valet always called me by my name, which impressed me that he could recall it when they were so busy. The room is large... More

Was this review helpful? Yes 1
April T, Manager at Hotel Metro, responded to this review

Dear Kgeorge16, Thank you for sharing your experience with us. Feedback good or bad certainly helps us to improve. I am sorry to hear that you had mixed feelings about your stay. I am glad to hear that you had a great experience with our valet staff and that you enjoyed your guestroom bathroom. I am sorry that you did... More

Milton, Wisconsin, United States
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2014

We recently stayed the Hotel Metro. The hotel was clean, comfortable and centrally located to the River walk and Third Ward. We stayed in a Fireplace suite and enjoyed the set up of the room. Upon check-in, we relaxed on the roof top deck with a beverage the downstairs lounge. The hotel has a fun British taxi that will take... More

Was this review helpful? Yes 1
April T, Manager at Hotel Metro, responded to this review

Dear Lesley H, Thank you so much for choosing Hotel Metro for your visit to our area! We are delighted that you enjoyed your stay and were able to experience our amazing roof top space, Zen on 7! We hope to see you again! At your service, More

Sunset Beach, North Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 22, 2014

The Metro is in a great spot in Milwaukee, and is something of a boutique, apparently. However, it is not worth a stay. The air conditioning in my room would not reduce the temperature below 76, even after a visit from hotel maintenance which pronounced the problem fixed. The blackout window curtain was off the rod. The rooms are very... More

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April T, Manager at Hotel Metro, responded to this review

Dear peter s, Thank you for staying with us for your visit to Milwaukee! I am very sorry to hear about the service failures that you experienced during your stay. I have review this information with the appropriate associates so we can provide exceptional service in the future. If you would like to discuss your stay further you are welcome... More

Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed June 19, 2014

We stayed here for our first wedding anniversary. After a lot of research we decided on this hotel. While the location was great, the room and building were very out dated. By looking at the pictures it looks "50 ' modern". But when we arrived. ... It was just very 50's. Not really romantic. The tub in our room was... More

Was this review helpful? Yes
April T, Manager at Hotel Metro, responded to this review

Dear Shannon K, Thank you so much taking the time to share your experience on Trip Advisor. I am sorry to hear that you did not have an enjoyable stay with us. You are welcome to contact me at the hotel so we can discuss further offline. At your service, More

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 19, 2014

Although beautiful and centrally located, the service didn't seem worthy of the price. I may be confusing myself now with being in Asia... as $160 dollars a night doesn't deem worthy of the front desk being a bit lazy, lax and snippy. It was nice, good food for breakfast and a great little hotel bar, but not gush worthy.

Was this review helpful? Yes
April T, Manager at Hotel Metro, responded to this review

Dear Am_in_hk, Thank you for taking time to review your stay on Trip Advisor. I am sorry to hear that your stay was not everything that you hoped. I have reviewed this information with our leadership team so we can offer the best possible service in the future. Thank you for staying with us for your visit to Milwaukee! At... More

wisconsin
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 17, 2014

My wife and I stayed here for two nights while attending an event in the downtown area. Our check in was quick and efficient and we opted for the valet parking at $27 a night. A ramp adjacent to the hotel is also available for $27 a night. Valet was quick and we were quickly in our room on the... More

Was this review helpful? Yes 1
April T, Manager at Hotel Metro, responded to this review

Dear jbsunlvr, Thank you for taking the time to write a review on Trip Advisor! I am happy to hear that you had an enjoyable stay and enjoyed your time in Milwaukee! We look forward to seeing you on your next visit to our area! At your service, More

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Additional Information about Hotel Metro

Address: 411 East Mason Street, Milwaukee, WI 53202
Phone Number:
Location: United States > Wisconsin > Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Metro 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Tingo, Priceline, BookingOdigeoWL and Venere so you can book your Hotel Metro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Metro Hotel Milwaukee

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#5 Luxury Hotel in Milwaukee #19 Romantic Hotel in Milwaukee #21 Business Hotel in Milwaukee
Hotel Class
Official Description (provided by the hotel)
Located downtown at the center of Milwaukee's entertainment, cultural and financial districts, Hotel Metro exudes upscale charm and character with convenient amenities for an enjoyable stay. From graciously appointed guest rooms to the critically acclaimed on-site METRO Urban Supper Club & Lounge to the Rooftop Zen on Seven Relaxation Spa with saltwater hot tub, exercise room and outdoor sun garden.All suites offer Aveda bath amentities, 5 layers of Egyptian Cotton linens, bathrobes, self-serve mini bar, two 42" TV's, over 550 square feet of space and soaking tubs in every suite.Upscale | Urban | Hip | Chic | Luxury | Cocktails that is why we are voted as The Top 500 Places to Stay. ... more   less 
Number of rooms
63

Questions & Answers

Questions? Get answers from Hotel Metro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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