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Hotel Metro

411 East Mason Street, Milwaukee, WI 53202
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Hotel Metro
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329 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Southlake, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Architecturally beautiful and true to the era this building was founded. A few things to mention. I know this comes with the cache of an old building. This is just a fair warning for trip advisor readers. We were put on the second floor in a room that may be over the restaurant. The whole room smelled like cooking meat.... More 

Was this review helpful? Yes
Milwaukee, Wisconsin
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Accurately boasts the best rooftop bar in the city. IWhich used to be open every sunday and monday night during the summer. However it is now never open to the public so you will never know. As far as the actual hotel. It is a nice boutique hotel, very classy but a little overpriced.

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear peks19, Thank you for posting a review on TripAdvisor. We apologize for any confusion but our rooftop patio (Zen on 7) is a very, very popular place to host meetings, events and small gatherings. We are open to the public based on availability when it is not booked for a private event. The dates that it is open to... More 

Hanover Park, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice place.. Clean and good service. Everybody was very friendly and very helpful. Came in on a motorcycle and had a very safe place for it. The food was good. Nicely located to Summerfest and Riverwalk

Review collected in partnership with this hotel

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear Barbara M, Thank you for sharing your review for Hotel Metro on TripAdvisor! Your feedback is very important to us and we are glad you had such a great time while staying with us. We do have a great supporting cast of team members here at the hotel who strive to provide excellent customer service. We are all dedicated... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Classy, clean and beautiful suite. Hotel has a classic feel of old mixed with all the modern day amenities. Staff was helpful and courteous. Very pleasant stay. Would recommend for a fun weekend in downtown Milwaukee. Close to restaurants, bars and clubs.

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear Stephan I, First of all, congratulations to the two of you on your recent marriage! We were very lucky to host you as our guests for your special honeymoon getaway and hope that you had a fantastic time enjoying all the attractions that Milwaukee offers! As you mentioned, our location is ideal for anyone who is looking to explore... More 

Vancouver, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel quite a bit for work but this was my first trip to Milwaukee. My colleague booked this as we were close to our client. Check in was friendly and efficient, the room was massive. They are all 500 square feet or so. I was delighted with all the space! We had a working dinner and our server Jordan... More 

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear Toojaysquared, I hope you had a great time during your recent stay with us at Hotel Metro! We thank you for your compliments and recommendation to others. I will talk to our Maintenance and Housekeeping department in regards to the ironing board. We thank you for posting a review on TripAdvisor and hope to see you again next time... More 

Chicago, Illinois, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a GREAT little art deco hotel, right in the heart of Milwaukee. Nicely kept up and restored, we really enjoyed our stay there. I would recommend this place to anyone looking for a nice place to stay in the downtown area.

Review collected in partnership with this hotel

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear Scot O, Thank you for taking the time to post a review on TripAdvisor! We value your feedback and appreciate your recommendation for others to try Hotel Metro for their next trip to the Milwaukee area. We look forward to seeing you again next time you travel up to Wisconsin! Have a great day and thank you for choosing... More 

Genesee, WI
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent one night for Summerfest. It was a very convenient location, we were able to walk to the grounds, as well as restaurants & bars nearby. The rooms are spacious, with the amenities you would expect of a small, boutique type hotel. My only issue is with the cost, it was on par with staying one night in Chicago, not... More 

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear amandak2782, Thank you for posting a review on TripAdvisor! I hope you had a great time at Summerfest and we appreciate you choosing Hotel Metro to stay during your night away! I understand your concern about the cost of the room, but during Summerfest and other peak dates, rates throughout the entire city are higher than what they may... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I was viewing this hotel online at one point and must have made a reservation. I assumed I had not because I never got a confirmation email. I then got one after the cancellation deadline had passed. I attempted to call and cancel and they told me I could not. I was then told that the manager would not speak... More 

Was this review helpful? Yes 2
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear Chele6541, Yes, you did make a reservation online and received an email confirmation shortly after reserving the room back in March. Perhaps that is why you never noticed you received an email confirmation? When asked about the cancellation policy, you were informed of the policy details at which time you threatened our business by posting on social media, my... More 

LA
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I loved this place. Rooms were open, with nice work area and desk, design quite modern. Food at banquets was great, well presented and very tasty... I was freezing while there even tho it was June, and they gave me a space heater for the room, plus exra blankets. Great service, friendly and eay to get requests filled

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear llvassoc, Thank you for the short but sweet review on TripAdvisor! We appreciate your feedback and thank you for joining us for such a special occasion over the weekend. I will pass on your compliments to our Food & Beverage/Banquet staff. We did have a few strange weather days within the last two weeks which brought in unseasonably colder... More 

Chicago, Illinois
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We came up from Chicago for a night at Summerfest. Very glad we picked this hotel because we were able to walk to and from the grounds. We could have got a cab back to the hotel too but the walk as pleasant. A+ for location and ambiance. The hotel was in a great area, close to shops, restaurants and... More 

Was this review helpful? Yes
Casey C, Front Office Manager at Hotel Metro, responded to this review

Dear AdrianneG96, Thank you for posting a review from your recent stay with us! We are lucky to be within walking distance (or a short drive) away from the Summerfest grounds. I'm glad you enjoyed your stay with us last weekend and hope that you can make it back up to Milwaukee soon for another visit! I have spoken to... More 

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