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Crowne Plaza Milwaukee Airport

3.5 of 5 6401 South 13th Street, Milwaukee, WI 53221
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Certificate of Excellence 2014
Crowne Plaza Milwaukee Airport
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Crowne Plaza Milwaukee Airport
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224 reviews from our community

Traveler rating
    112
    76
    21
    12
    3
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39
42
22
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 6 days ago NEW

I had to stay at the Crowne Plaza Milwaukee Airport due to a leg injury and unable to return home due to my inability to climb stairs. Being alone in a hotel with an injury was a daunting thought, but Crowne Plaza staff was very accommodating to my needs. A clean and safe place to stay. I would highly recommend... More 

Was this review helpful? Yes
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear hvwd: Thank you for such a glowing five star review regarding your stay at the Crowne Plaza Milwaukee Airport. We were so glad that you chose our hotel to help you recover we truly enjoyed having you during your stay. I will be sure to share all of your kind comments with our entire staff and look forward to... More 

Upper Peninsula, Michigan
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I remember staying here when this was a very dumpy Ramada twenty years ago. I was a little leery of it but I have to say this is a great Crowne Plaza and it doesn't even look like the same hotel, at least on the inside. I arrived later in the evening and was greeted by a very nice girl... More 

Was this review helpful? Yes
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Robert D: Thank you for providing honest feedback regarding your recent stay at the Crowne Plaza Milwaukee Airport and for giving us a 4 star review! We have definetely come a long way since our last brand and completed an $11 million renovation in 2009. We pride ourselves on providing a great product and excellent customer service. Thank you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

As soon as I walked in I was greated by an employee who not only told me where the meeting was but took the time to take me there which was very helpful as I was running late. This is a level of service that I have found to be lacking at other places I have traveled

Was this review helpful? Yes
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Christopher A: I absolutely loved reading your five star review of your stay at the Crowne Plaza Milwaukee Airport. Our team does a great job taking care of our guests and we constantly preach to all team members that our guests are our livelihood and should be treated as such. The fact that one of our team members greeted... More 

Top Contributor
102 reviews 102 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Love the location of the hotel, and the front desk staff is always awesome. However, as much as I appreciate the complimentary lounge on the 5th floor, the staff there needs to be trained. Too many are loud and interrupt customer conversations. I can't tell you how many times my husband and I, along with other guests, have been eavesdropped... More 

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Kim T, Thank you for the honest feedback from your recent stay at the Crowne Plaza Milwaukee Airport. It puts a smile on my face to know that our front desk staff is always on point each and every time you join us at our property, and that you continue to stay with us often. I want to apologize... More 

Loves Park, Illinois, United States
Top Contributor
50 reviews 50 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for New Years Eve! Spent a few days in Milwaukee. Staff was very attentive. Service was very good. Room was nice. Up to date. Bathroom and shower was very nice. Happy hour for IHG rewards guests was a nice touch and the woman who provided this service at the conciergie lounge on the 5th floor was excellent. Altitude... More 

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Chris B, Thank you for choosing the Crowne Plaza Milwaukee Airport for your recent stay! I am happy to hear that we were able to meet your standards and that you enjoyed your stay with us, along with the added amenity of the concierge lounge. I do want to thank you for your honest feedback regarding the fitness center.... More 

Macomb, Michigan
Contributor
19 reviews 19 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent three nights at this lovely hotel. The staff was great, very friendly and helpful. The rooms were sparkling clean and updated. The bed and pillows were so comfortable, a must for a good night's sleep. Room temperature was easily adjustable. The restaurant served delicious food, and the wait staff was so friendly and efficient. It was nice to... More 

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Jeri W, Thank you for choosing the Crowne Plaza Milwaukee Airport! I am happy to hear that you truly enjoyed everything about your stay, from the staff, to the guest room, to the delicious food in the Altitude Restaurant! I also want to apologize for the lack of lighting in the back parking lot. We have addressed this concern... More 

Hazelhurst
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 20, 2014

Stayed one night prior to our trip out of town. Found the hotel very nice friendly staff rooms excellent. Would definitely stay again. This extra sentence is so that I have 200 characters. As this sentence.

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear casadepepe, Thank you so much for choosing to stay at the Crowne Plaza Milwaukee Airport while in town prior to your trip! We truly strive to provide an excellent guest experience, one that will help our guests create a great experience while at our hotel but also to stay more productive or relax while on the road. Thank you... More 

Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed December 1, 2014

It is rare to get the exceptional customer service provided at the Crowne Plaza Hotel in Milwaukee Airport. My emails were answered quickly before arriving at the hotel about park and stay while on vacation. Upgraded my room when I checked into the hotel. The hotel shuttle is convenient and hotel is close to the airport. I felt like it... More 

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear l0u1212, Thank you so much for your glowing five star review from your recent stay at the Crowne Plaza Milwaukee Airport! I am thrilled to hear that we exceeded your expectations throughout your stay, and that you will definitely stay with us again if you return to the area! Thank you once again for choosing the Crowne Plaza Milwaukee... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2014

'Had so many business stays where you're met with the same old scripted greeting - feeling like you're in just another hotel. At the Crowne Plaza Milwaukee the comfort was there when I walked in the front door. Vanessa greeted me with a warm smile - made me feel welcome. With a cancelled meeting I needed an early check in... More 

Was this review helpful? Yes 1
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Dan A, Thank you so much for the four star review from you recent stay at the Crowne Plaza Milwaukee Airport! I am thrilled to hear that Vanessa made you feel welcome from the second that you walked through the door, and that your guest room was perfect! Thank you once again for choosing the Crowne Plaza Milwaukee Airport.... More 

orlando, florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

Had exceptional service in the meeting room. The food in the restaurant was over the top. Convenient to airport with hotel shuttle. Vanessa at the front desk resolved minor issues expediently and efficiently to my total satisfaction. Complimentary lovely coffee service every morning and lovely concierge lounge for frequent travelers.

Was this review helpful? Yes 1
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear realestatediva08, Thank you for the glowing five star review from your recent stay at the Crowne Plaza Milwaukee Airport! I am very pleased to hear that you found our customer service to be exceptional, and that our food in the Altitude Restaurant is over the top! Thank you once again for choosing the Crowne Plaza Milwaukee Airport. We look... More 

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Additional Information about Crowne Plaza Milwaukee Airport

Address: 6401 South 13th Street, Milwaukee, WI 53221
Phone Number:
Location: United States > Wisconsin > Milwaukee
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Milwaukee Airport 3.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Crowne Plaza Milwaukee Arpt Hotel Milwaukee
Hotel Style:
#8 Business Hotel in Milwaukee
#12 Romantic Hotel in Milwaukee

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