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Crowne Plaza Milwaukee Airport

3.5 of 5 6401 South 13th Street, Milwaukee, WI 53221
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Certificate of Excellence 2014
Crowne Plaza Milwaukee Airport
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Crowne Plaza Milwaukee Airport
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228 reviews from our community

Traveler rating
    115
    77
    21
    12
    3
See reviews for
39
43
22
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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  • Italian first
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English first
  • All months
    (228)
  • Mar-May only
    (41)
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    (77)
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    (55)
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Madison, Wisconsin
1 review
5 of 5 stars NEW

I was a conference planner at this hotel - spent only two nights but the food was excellent - ate two lunches and two dinners there ! Service in the restaurant was poor - took forever to get our bills at our server was never availbale, never came back to see how things were, etc. Our experience was just the... More 

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Madison, WI
Top Contributor
73 reviews 73 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I travel a lot and stay here weekly. The warmth of the staff and the comfort of the hotel as a business traveler make it second to none if this location is a match for you. Close to the airport (with a shuttle); parking if you are flying out; excellent restaurant for breakfast (buffet) and dinner-light like soup (the french... More 

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Northern Wisconsin
Top Contributor
83 reviews 83 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had stayed in this hotel a few times years ago, before it was the Crowne Plaza. We ended up booking this hotel through Hotwire. We got a good deal on it, and were pleasantly surprised by the remodeling of the inside of the hotel! It is a nicely done lobby area and very nicely updated (from our past experience).... More 

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear glad2bhome4, Thank you so much for your kind comments and four star review from your recent stay at the Crowne Plaza Milwaukee Airport! I am happy to hear that you were impressed with the recent remodel, and that you enjoyed some delicious drinks in our Altitude Lounge. Thank you once again for taking the time to provide us with... More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the hotel on several occasions and would like to acknowledge the excellent bartender, Mary. Not only did she remember what I drank the last time I stayed at the hotel, she rememebered my name as well. She has a very positive attitude and is evident she enjoys what she does.

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Peter F, Thank you for the wonderful five star review from your recent stay at the Crowne Plaza Milwaukee Airport! It puts a smile on my face to hear that you are a loyal guest of ours and return to our property frequently! At our hotel we strive to provide an excellent experience for each and every guest, and... More 

Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2015

I had to stay at the Crowne Plaza Milwaukee Airport due to a leg injury and unable to return home due to my inability to climb stairs. Being alone in a hotel with an injury was a daunting thought, but Crowne Plaza staff was very accommodating to my needs. A clean and safe place to stay. I would highly recommend... More 

Was this review helpful? Yes 1
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear hvwd: Thank you for such a glowing five star review regarding your stay at the Crowne Plaza Milwaukee Airport. We were so glad that you chose our hotel to help you recover we truly enjoyed having you during your stay. I will be sure to share all of your kind comments with our entire staff and look forward to... More 

Upper Peninsula, Michigan
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 15, 2015

I remember staying here when this was a very dumpy Ramada twenty years ago. I was a little leery of it but I have to say this is a great Crowne Plaza and it doesn't even look like the same hotel, at least on the inside. I arrived later in the evening and was greeted by a very nice girl... More 

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Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Robert D: Thank you for providing honest feedback regarding your recent stay at the Crowne Plaza Milwaukee Airport and for giving us a 4 star review! We have definetely come a long way since our last brand and completed an $11 million renovation in 2009. We pride ourselves on providing a great product and excellent customer service. Thank you... More 

1 review
5 of 5 stars Reviewed January 14, 2015

As soon as I walked in I was greated by an employee who not only told me where the meeting was but took the time to take me there which was very helpful as I was running late. This is a level of service that I have found to be lacking at other places I have traveled

Was this review helpful? Yes
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Christopher A: I absolutely loved reading your five star review of your stay at the Crowne Plaza Milwaukee Airport. Our team does a great job taking care of our guests and we constantly preach to all team members that our guests are our livelihood and should be treated as such. The fact that one of our team members greeted... More 

Top Contributor
113 reviews 113 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 13, 2015 via mobile

Love the location of the hotel, and the front desk staff is always awesome. However, as much as I appreciate the complimentary lounge on the 5th floor, the staff there needs to be trained. Too many are loud and interrupt customer conversations. I can't tell you how many times my husband and I, along with other guests, have been eavesdropped... More 

Was this review helpful? Yes 1
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Kim T, Thank you for the honest feedback from your recent stay at the Crowne Plaza Milwaukee Airport. It puts a smile on my face to know that our front desk staff is always on point each and every time you join us at our property, and that you continue to stay with us often. I want to apologize... More 

Loves Park, Illinois, United States
Top Contributor
51 reviews 51 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 7, 2015

Stayed here for New Years Eve! Spent a few days in Milwaukee. Staff was very attentive. Service was very good. Room was nice. Up to date. Bathroom and shower was very nice. Happy hour for IHG rewards guests was a nice touch and the woman who provided this service at the conciergie lounge on the 5th floor was excellent. Altitude... More 

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Chris B, Thank you for choosing the Crowne Plaza Milwaukee Airport for your recent stay! I am happy to hear that we were able to meet your standards and that you enjoyed your stay with us, along with the added amenity of the concierge lounge. I do want to thank you for your honest feedback regarding the fitness center.... More 

Macomb, Michigan
Contributor
19 reviews 19 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 6, 2015

We spent three nights at this lovely hotel. The staff was great, very friendly and helpful. The rooms were sparkling clean and updated. The bed and pillows were so comfortable, a must for a good night's sleep. Room temperature was easily adjustable. The restaurant served delicious food, and the wait staff was so friendly and efficient. It was nice to... More 

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Jeri W, Thank you for choosing the Crowne Plaza Milwaukee Airport! I am happy to hear that you truly enjoyed everything about your stay, from the staff, to the guest room, to the delicious food in the Altitude Restaurant! I also want to apologize for the lack of lighting in the back parking lot. We have addressed this concern... More 

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Additional Information about Crowne Plaza Milwaukee Airport

Address: 6401 South 13th Street, Milwaukee, WI 53221
Phone Number:
Location: United States > Wisconsin > Milwaukee
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Milwaukee Airport 3.5*
Number of rooms: 194
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Also Known As:
Crowne Plaza Milwaukee Arpt Hotel Milwaukee
Hotel Style:
#7 Business Hotel in Milwaukee
#13 Romantic Hotel in Milwaukee

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