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Crowne Plaza Milwaukee Airport

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6401 South 13th Street, Milwaukee, WI 53221
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Crowne Plaza Milwaukee Airport
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340 Reviews from our TripAdvisor Community

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Fond du Lac, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We were told it would be 20 min. for a shuttle to return back to the parking lot. That was acceptable. 30 min. went by and we called again and were told it would be another 8 min. It took a total 45 min. to get a shuttle to the International terminal. When we were picked up, there were 3... More 

Helpful?
Thank howie996
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear howie996, Thank you for your honest feedback regarding your recent parking experience at our property while traveling in the Milwaukee area. We pride ourselves in providing excellent service, and going above and beyond for each and every one of our guests. I apologize that we fell short of our own high expectations, and for the inconvenience this had caused... More 

Chicago, Illinois
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have not slept here but use frequently for the park and fly. You can prebook the parking online and it ends up costing me 4-5 dollars per day to park which is awesome. The hotel is very close to the airport. It is easy to find from the highway. The parking lot is well lit and there has never been... More 

Helpful?
1 Thank M0reTravelPlease
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear M0reTravelPlease, Thank you so much for the four star review and for choosing the Crowne Plaza Milwaukee Airport for your parking needs! I am happy to hear that you continue to use our property time and time again for our parking and shuttle service when flying out of Milwaukee, and that you have always had a great experience! We... More 

Georgia
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Location is good near the airport but this is more like old Holiday Inn then a Crowne Plaza. Very poor wireless. No special rooms for Spire members. Restaurant has no atmosphere. Try someplace else. There are several other holiday in properties near the airport

Helpful?
Thank marvl
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear marvl. Thank you so much for taking time out of your day to provide us with valuable feedback regarding your stay. I'm very sorry that our hotel did not live up to your expectations during your stay. At our hotel we pride ourselves in providing exceptional service and a great hotel that was completely renovated in 2009 besides the... More 

Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 4 weeks ago

We used Crowne Plaza to park our car for a week while we were on vacation. We took a shuttle to the airport and Tom was our driver. He was extremely kind and professional. He assisted us the entire way and gave us very useful information. We were very thankful for such a smooth transition to the airport! Would definitely... More 

Helpful?
Thank Courtney V
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Courtney V, Thank you so much for the five star review and for choosing the Crowne Plaza Milwaukee Airport! I am thrilled to hear that you had a very enjoyable experience with our airport shuttle service, and that our driver Tom was very helpful and informative! Thank you once again for the great feedback, and for choosing the Crowne... More 

wisconsin
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not a bad place to spend the night. We stayed 1 night as a park and fly in early December. Check in was great. The lady helping me was fast and friendly. The room was mostly clean but a few small issues with grime on the toilet. The overflow cover on the bathtub was broken and hanging so there was... More 

Helpful?
Thank billfaith
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear billfaith, Thank you for your honest feedback regarding your recent stay at our property while in the Milwaukee Airport area. We pride ourselves in providing an exceptionally clean product and we meticulously inspect each and every guest room before a guest arrives. I apologize that we fell short of our own high expectations, and for the inconvenience this had... More 

2 reviews
5 of 5 stars Reviewed January 6, 2016 via mobile

Long day of travel with work. Checked into the hotel and headed to the lounge for food and drinks. So nice to be met by a smiling, friendly face. Mary made us feel right at home. Even though she was the only one serving about 25 people, we felt like we were the most important customers there. Great way to... More 

Helpful?
Thank Tim G
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Tim G, Thank you for the raving five star review regarding your recent stay at the Crowne Plaza Milwaukee Airport! I love hearing that you absolutely enjoyed yourself in our Altitude Restaurant and Lounge, thanks to our bartender Mary! We stress everyday with our staff the importance of making our guests feel at home while traveling, and it is... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

Mary, the bartender in the lounge went above and beyond for us. We arrived late in the evening after the kitchen closed but she went out of her way to get us some hot food, satisfying our need for something fresh and hot. She was so personable and accommodating, so refreshing after a long day of travel. I travel for... More 

Helpful?
Thank Mgoogles
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Mgoogles, Thank you so much for the raving five star review and for choosing the Crowne Plaza Milwaukee Airport! I am thrilled to hear that you truly enjoyed your stay, especially your time that was spent in our Altitude Restaurant and Lounge! We strive to go above and beyond for each and every guest in order to ensure that... More 

2 reviews
5 of 5 stars Reviewed December 30, 2015 via mobile

Mary is the EPITOME of customer service!! She lovingly took care of us in spite of our late arrival! Every business should be so fortunate as to have Mary work for them-- ABSOLUTLEY SOLID. She is the most customer-oriented bar tender I've ever met.

Helpful?
Thank Jim W
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Jim W, Thank you so much for the raving five star review regarding your recent stay at the Crowne Plaza Milwaukee Airport! I am thrilled to hear that Mary took such great care of you, and went above and beyond in order to ensure that you had an enjoyable experience! Thank you once again for choosing the Crowne Plaza... More 

1 review
5 of 5 stars Reviewed December 30, 2015 via mobile

We stayed the night before our flight for the park and fly. It's a nice, clean hotel. The restaurant has good food, generous portions, and great service. The shuttle driver was friendly. We've stayed several times before and will come back again.

Helpful?
Thank Patti F
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Patti F, Thank you so much for the great five star review and for choosing the Crowne Plaza Milwaukee Airport! I am thrilled to hear that you truly enjoyed everything about your park and fly stay with us, from our friendly staff, to the food in our Altitude Restaurant! We certainly do strive to make each and every guest... More 

Manitowoc, Wisconsin
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 26, 2015

We chose the Crown Plaza for the price of the park n fly. We had an early flight so we wanted the parking included. Here it is. Some of the other hotels add up to $35 for this option. We arrived and check in was busy but the desk clerk was efficient and friendly. We wanted to watch the second... More 

Helpful?
Thank Sheri K
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Shari K: Thank you so much for taking the time to place an honest review about your recent stay at the Crowne Plaza Milwaukee Airport. I also would like to thank you for recognizing the great service you experienced with Kim in the Altitude lounge. We are a great destination for our Park Stay and Go package and I'm... More 

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