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Crowne Plaza Milwaukee Airport

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6401 South 13th Street, Milwaukee, WI 53221
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Crowne Plaza Milwaukee Airport
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Crowne Plaza Milwaukee Airport
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257 reviews from our community

Traveler rating
    138
    80
    22
    13
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

I usually don't do reviews I have very little free time I decided I must do this one. I arrived at The Crown Plaza Hotel for a family function, arrived late after a tremendously long day I needed a drink, strolled down to the bar only to find it was closing. I was so upset the bartender Mary explained that... More 

Was this review helpful? Yes 1
Flower Mound, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I arrived late and just missed the kitchen closing time. Mary at the hotel bar was nice enough to ask Jeremy to make one last burger before he cleaned up the kitchen for the night. He did and you could tell he took pride in his cooking. It was a great tasting burger. Thanks again, Mary and Jeremy!

Was this review helpful? Yes 1
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear CDM1929, Thank you for choosing the Crowne Plaza Milwaukee Airport and for taking the time to write a five star review regarding your recent stay! I am thrilled to hear that both Mary and Jeremy took the extra time to go above and beyond for you during your stay! We truly strive to provide each and every guest with... More 

Fond du Lac, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

A special thank you to Rachel Vellarreal in housekeeping for finding and turning in my electronic device. Getting this device returned help make the weekend a good weekend. It was a nice place to stay, room was clean.

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear WIsTraveler920, Thank you for the great five star review from your recent stay at the Crowne Plaza Milwaukee Airport! I love hearing that you enjoyed your stay with us, and that one of our housekeepers helped make your visit a more enjoyable one! We truly strive to provide each and every guest with a wonderful experience, and it brings... More 

Sterling Heights, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Ants in 3 public restrooms, ants in our dresser, ants in our bathroom. One of our rooms was being sprayed for ants as when we were to move in. Nice touch. A weekend convention of Abt 160 ppl booked months and months in advance. They ran out of fruit salad the 1st breakfast; Abt 1/2 way thru last dinner they... More 

Was this review helpful? Yes
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear BeverlyBoop: Thank you for providing us with feedback regarding your recent stay at our hotel. While I'm saddened by your comments it is indeed feedback that we crave in order to improve our operations. Our entire team takes pride in the fact that we ranked in the top 20% for all Crowne Plaza hotels in the nation and that... More 

Elm Grove, Wisconsin, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Leaving from MKE to the west coast I made reservations and paid, online. 8 day trip was around $35. Tom, the shuttle driver was kind, very prompt, descriptive with any info his passengers needed. Had similar pick up and car was safe, nice lot to walk in as a woman solo picking up car at midnight. I believe some northern... More 

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Teena F, Thank you for choosing the Crowne Plaza Milwaukee Airport and for providing us with a great five star review! I am happy to hear that our Park and Fly package was perfect for you, and that our shuttle driver Tom made your experience a great one! Thank you once again for choosing the Crowne Plaza Milwaukee Airport!... More 

wisconsin, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff was very friendly which is always a plus when staying. The rooms were clean and did not have any issues. I did eat in the restaurant and the burger was good if you do not have time to go out. I would recommend if you are staying over.

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Dan H, Thank you so much for the kind five star review from your recent stay at the Crowne Plaza Milwaukee Airport! I am happy to hear that you enjoyed everything about your stay, from the friendly staff, to the guest rooms, to the food in the Altitude Restaurant. I will be sure to share your comments with our... More 

Las Vegas, Nevada
Top Contributor
61 reviews 61 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed a couple of nights for a small conference. Rooms were up to date. Bar and restaurant were very good. The conference services, including house sound, pulldown slide screen, and classroom seating fit the needs, just right.

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Andy E, Thank you for providing us with feedback from your recent stay at the Crowne Plaza Milwaukee Airport! I am happy to hear that you truly enjoyed everything about your stay while attending a business conference. We strive to go above and beyond for our guests and provide an excellent experience, and it truly does bring a smile... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed April 16, 2015 via mobile

Highly recommend, really exceeded expectations. Couple glitches in the service, nothing that couldn't get fixed. Maybe could have fixed better, but nothing that ruined the visit. Would definitely go again and would seek out in other markets.

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear petermerkle, Thank you for providing us with such honest feedback from your recent stay at the Crowne Plaza Milwaukee Airport! I am happy to hear that you would highly recommend our hotel, and that we exceeded your expectations! I truly do apologize for the errors in service that you experienced while staying with us. We strive to provide each... More 

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed April 15, 2015

This hotel has a wonderful and friendly staff. Mary, at the bar, is just great. She always makes us feel welcome. The location is within about 10 minutes to the airport. I had a day off and used Uber to get downtown at a reasonable fare.

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Bill R, Thank you for choosing the Crowne Plaza Milwaukee Airport for your recent stay and for providing us with a great five star review! It brings a smile to my face to hear that you found our staff to be wonderful and friendly, and that Mary always makes you feel welcome when you visit! We truly do appreciate... More 

Holts Summit, Missouri
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2015

I attended a conference and was part of the conference staff held at the hotel. I am not super impressed with Milwaukee, but I was very happy with the hotel accommodations. The hotel staff were very friendly, Vanessa at the front desk was always ready to help us and the hotel staff in charge of the conference was superb. They... More 

Was this review helpful? Yes
Megan W, Manager at Crowne Plaza Milwaukee Airport, responded to this review

Dear Dave M, Thank you so much for the raving five star review from your recent stay at the Crowne Plaza Milwaukee Airport! I love hearing that you enjoyed everything about your stay while you were in Milwaukee attending a conference, and that our staff went above and beyond in all aspects! I will be sure to share your kind... More 

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