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InterContinental Milwaukee

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139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
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InterContinental Milwaukee
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794 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for InterContinental Milwaukee
See the most recent reviews
Seattle, Washington
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 9, 2012

We had excellent service from the valet staff, front desk, restaurant and room service. All were very friendly. Several of our family members stayed at the Intercontinental at the same time & all agreed that the beds are among the most comfortable of any hotel! Although the decor in the common areas was a bit modern for my taste, the... More 

Was this review helpful? Yes
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

Thank you for taking the time to write this review. This is the first on line mention of our table tennis and it is nice to know it was a hit with your party. The best news is the "excellent service" comment. We are committed to making our patrons stay a warm, comfortable one, and it begins with service in... More 

Manitowoc, WI
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 6, 2012

We chose to stay the evening of 9/21 as we were going to a show in the area. Allegedly we received an upgrade to King Executive Suite. Let's just say the rooms were dated and they were in need of deep cleaning. The living area furniture was ornamental and not functional. Amenities "basket" included very over priced snacks and a... More 

Was this review helpful? Yes
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

We are committed to offering the finest service to our guest. Each review is given close scrutiny as we deem all input important to improving and maintaining a standard which our guests expect. Thank you for specifying your problematic areas. We are going through each area searching to improve. More 

Dallas, Texas, USA
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 2, 2012

I arrived the evening before a day conference at this hotel. Overall my stay was good. The rooms are quiet, spacious and updated, but not super modern. For example, the TV didn't have HDMI inputs and I like to plug in my iPad to watch videos. The bathroom tub just seemed a bit dated. Not like 1980s Avocado green, just... More 

Was this review helpful? Yes 1
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

I am delighted to hear we remain on your list of places to stay in MKE. We are very excited about a new renovation project specifically targeting the bath areas that should be coming soon. Thank you for taking the time to write this review and, we hope to see you again. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 24, 2012

My boyfriend and I stayed on Sept. 20th. There was a doorman or perhaps the bellboy? upon entering who greated us with a big smile and welcomed us in. Check in was smooth and the desk clerks were polite and professional. Our room was very nice, we had an executive king suite I believe. The room was very quiet and... More 

Was this review helpful? Yes 1
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

Thank you for pointing out the attributes of our staff. They work hard and often go overlooked in reviews. It will give me pleasure to share this with them. It was wonderful to hear you used many of our facilities and liked them all. So happy you enjoyed your stay and; the next time you are in Milwaukee, we hope... More 

Fond du Lac, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 24, 2012

The lobby decor is very nice and impressive, as well as the fun mirror design in the elevators and even the hallway decor to the room. I guess those must have increased my expectations for the room though and as a result I was a little disappointed in the room decor because it was just so bland with tan everywhere.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at InterContinental Milwaukee, responded to this review

Dear M V, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry the room decor and the bed conditions did not live up to your expectations . Though I would prefer you had... More 

Orlando, Florida, United States
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 24, 2012

I stayed here for a conference and stayed 3 nights. Rooms are big and have a nice desk in the room for work. Housekeeping staff needs to work on dusting, my curtains were very dusty, I did not open or close them not to kick it up the dust and get my allergies going. Glass on dresser and desk was... More 

Was this review helpful? Yes
Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed September 20, 2012

My husband and I arrived in Milwaukee on Sept 7th with no reservation. We wanted to stay in a central location within walking distance to major attractions. We selected the Intercontinental because of its location and attractive price. Upon arrival a room was available. We checked in with Paul Whitlock who was absolutely wonderful!!! He gave us great ideas to... More 

Was this review helpful? Yes
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

And thank you for such a gracious review. Imagine my delight in sharing we had Guest who opted to stay a second night due to service and care at our hotel. I hope if you are back up this way, we will have the pleasure of your company again. More 

Chicago, Illinois, United States
1 review
5 of 5 stars Reviewed September 19, 2012

Clean, sleek, well earning of the 4 stars, insanely nice people. Fast room service, gifts presented b/c it was my wife and my anniversary. Fast, fun, had a pingpong table! Very business savvy/high end decor, great for adults! Oh, and the beds/pillows were super soft and comfy. Right on the river from a couple of the best bars! Great hotel!

Was this review helpful? Yes
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

I love "insanely nice people." Thank you for your kind review and we hope we have the pleasure of your company again and again. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed September 18, 2012

It was my first time visiting Milwaukee and I felt comfortable in the neighborhood of the hotel. I got there just before a wedding & Theo checked me in quickly, which I appreciated! (Check out was quick too) I was so pleased that I had one of the high ceiling rooms on the 10th floor & LOVED THE VIEW! Beautiful... More 

Was this review helpful? Yes
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

Thank you for mentioning our beds as we often get told they are exceptional but it is wonderful to see it in print for others to see. So happy you enjoyed the view and stay, and happier that you not only recommended us but would stay here gain given the opportunity. We look forward to that time. More 

Boston
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 11, 2012

Stayed at the Intercontinental for one night and the experience turned out to be awful...They gave me a room which was right next to their ball room which was hosting a sales event in the morning so early morning I could hear people talking outside my room and around eight someone started speaking on the microphone and ruined my morning...as... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at InterContinental Milwaukee, responded to this review

Dear Aditya M, Thank you for taking the time to express your thoughts and concerns. Please accept my sincerest apology for the overall issues you had during your stay. We’d like to obtain some additional details regarding your experience so we have sent you a private message. Thank you for staying with us and we look forward to hearing from... More 

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