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InterContinental Milwaukee

4.0 of 5 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
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Certificate of Excellence 2014
InterContinental Milwaukee
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InterContinental Milwaukee
InterContinental Milwaukee
InterContinental Milwaukee
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745 reviews from our community

Traveler rating
    361
    222
    105
    33
    24
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101
283
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197
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for InterContinental Milwaukee
See the most recent reviews
Cleveland Heights, Ohio, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 28, 2012

Based on my experience at comparably rated hotels, InterContinental Milwaukee does not deserve a 4- or 5-star rating. The building's entrance yields to a modern, desperate-to-be-stylish lobby. As with most over-rated hotels, the impressive lobby and restaurant are simply a pretension, or an impressive bandage over the shortcomings of food quality and guest rooms. My king-bed guest room had a... More 

Was this review helpful? Yes
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

We are committed to providing the best service and facility for all of our guests. This review is difficult at best and I apologize for not meeting your expectations. We are currently going through each room with our new housekeeping manager to find the problem that may exist in any guest room. We will continue to strive to give the... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 15, 2012

I stayed here 1 night and that was enough for me. The rooms are exhausted looking with holes in the walls where the new wall hangings don't cover the old hanging's marks. The room service food is overpriced and nothing great if not yuck. There were spiders in the room (at least 3) which totally grossed me out. And they... More 

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Chicago, Illinois
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 14, 2012

(I originally wrote this on my phone and somehow had to make a new account. So, this is my review.) We are actually at the hotel right now and regretting our choice. As soon as we get showered, we're going to the front desk to see if we can switch rooms. The problem is that we have a room with... More 

Was this review helpful? Yes
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

Thank you for taking the time to express your thoughts and concerns. Please accept my sincerest apology for the overall issues you had during your stay. I would like to speak to you regarding your experience. I can be reached at 414-299-3173. I look forward to hearing from you soon. -Jenny Tucker More 

Seattle, Washington
Contributor
12 reviews 12 reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 9, 2012

We had excellent service from the valet staff, front desk, restaurant and room service. All were very friendly. Several of our family members stayed at the Intercontinental at the same time & all agreed that the beds are among the most comfortable of any hotel! Although the decor in the common areas was a bit modern for my taste, the... More 

Was this review helpful? Yes
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

Thank you for taking the time to write this review. This is the first on line mention of our table tennis and it is nice to know it was a hit with your party. The best news is the "excellent service" comment. We are committed to making our patrons stay a warm, comfortable one, and it begins with service in... More 

Manitowoc, WI
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 6, 2012

We chose to stay the evening of 9/21 as we were going to a show in the area. Allegedly we received an upgrade to King Executive Suite. Let's just say the rooms were dated and they were in need of deep cleaning. The living area furniture was ornamental and not functional. Amenities "basket" included very over priced snacks and a... More 

Was this review helpful? Yes
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

We are committed to offering the finest service to our guest. Each review is given close scrutiny as we deem all input important to improving and maintaining a standard which our guests expect. Thank you for specifying your problematic areas. We are going through each area searching to improve. More 

Dallas, Texas, USA
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 2, 2012

I arrived the evening before a day conference at this hotel. Overall my stay was good. The rooms are quiet, spacious and updated, but not super modern. For example, the TV didn't have HDMI inputs and I like to plug in my iPad to watch videos. The bathroom tub just seemed a bit dated. Not like 1980s Avocado green, just... More 

Was this review helpful? Yes 1
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

I am delighted to hear we remain on your list of places to stay in MKE. We are very excited about a new renovation project specifically targeting the bath areas that should be coming soon. Thank you for taking the time to write this review and, we hope to see you again. More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 24, 2012

My boyfriend and I stayed on Sept. 20th. There was a doorman or perhaps the bellboy? upon entering who greated us with a big smile and welcomed us in. Check in was smooth and the desk clerks were polite and professional. Our room was very nice, we had an executive king suite I believe. The room was very quiet and... More 

Was this review helpful? Yes 1
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

Thank you for pointing out the attributes of our staff. They work hard and often go overlooked in reviews. It will give me pleasure to share this with them. It was wonderful to hear you used many of our facilities and liked them all. So happy you enjoyed your stay and; the next time you are in Milwaukee, we hope... More 

Fond du Lac, Wisconsin
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 24, 2012

The lobby decor is very nice and impressive, as well as the fun mirror design in the elevators and even the hallway decor to the room. I guess those must have increased my expectations for the room though and as a result I was a little disappointed in the room decor because it was just so bland with tan everywhere.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at InterContinental Milwaukee, responded to this review

Dear M V, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry the room decor and the bed conditions did not live up to your expectations . Though I would prefer you had... More 

Orlando, Florida, United States
Contributor
14 reviews 14 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 24, 2012

I stayed here for a conference and stayed 3 nights. Rooms are big and have a nice desk in the room for work. Housekeeping staff needs to work on dusting, my curtains were very dusty, I did not open or close them not to kick it up the dust and get my allergies going. Glass on dresser and desk was... More 

Was this review helpful? Yes
Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed September 20, 2012

My husband and I arrived in Milwaukee on Sept 7th with no reservation. We wanted to stay in a central location within walking distance to major attractions. We selected the Intercontinental because of its location and attractive price. Upon arrival a room was available. We checked in with Paul Whitlock who was absolutely wonderful!!! He gave us great ideas to... More 

Was this review helpful? Yes
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

And thank you for such a gracious review. Imagine my delight in sharing we had Guest who opted to stay a second night due to service and care at our hotel. I hope if you are back up this way, we will have the pleasure of your company again. More 

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Additional Information about InterContinental Milwaukee

Address: 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Milwaukee 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental
Hotel Style:
#5 Luxury Hotel in Milwaukee
#13 Family Hotel in Milwaukee
#14 Business Hotel in Milwaukee
#19 Romantic Hotel in Milwaukee

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