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InterContinental Milwaukee

4.0 of 5 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
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Certificate of Excellence 2014
InterContinental Milwaukee
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InterContinental Milwaukee
InterContinental Milwaukee
InterContinental Milwaukee
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706 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for InterContinental Milwaukee
See the most recent reviews
Jericho, New York
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 8, 2012

The hotel worked hard to make it a lovely experience for us. We got spoiled - always stay at the Pfister when we can - and they truly are the premier hotel in Miwaukee, but the Intercontinental was still wonderful. Room was not terribly big, but still lovely, and all the people at the front desk were greatly accommodating, and... More 

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San Jose
16 reviews 16 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 2, 2012 via mobile

Stayed here 7/1/12. Our 4th time staying here. Got upgrades as platinum ambassadors - room, drink tickets, breakfast, paper, and late checkout. Room was very clean and spacious - king superior. Service at desk, bar, restaurant, and valet was exceptional. Highly recommend.

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Management response:

No greater compliment than to hear it's your fourth stat. Thank you for mentioning each department that served you well, as we do share these reviews with our employees. This review is the best incentive to enjoy what we do each day. Here's to looking forward to your fifth visit. More 

Midlothian, Texas, United States
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 29, 2012

I can only give this hotel an average rating because they nickel and dime you to death. We needed to print off boarding passes for our flight and had to go to the business center to do that. It took us all of 5 minutes of internet and printing time and it cost $9. That is ridiculous. I don't understand... More 

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jennifertucker, Manager at InterContinental Milwaukee, responded to this review

First I am saddened that your stay was so positive and yet marred by the one aspect of the Business Center. Thank you for writing such an honest review. We do listen and this item will go for consideration. Our guests opinions are important to us and I hope you are reassured in knowing this will be discussed in our... More 

Plainfield, Illinois
1 review
4 of 5 stars Reviewed June 26, 2012

My husband and I went to the InterContinental in Milwaukee for a well needed time away. We were greeted by Amanda with a genuine smile that made us feel welcomed as if entering her own home. She not only did her "job" she exceeded it by answering all our questions and taking care of any possible issues before they became... More 

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Management response:

It is a blessing to us to receive such a detailed review. It will be my pleasure to share this with Amanda as well as other employees. Often their hard work goes unnoticed or without comment, so it is fun to share a review like this one. Should you ever get the opportunity to get away again, I hope you... More 

beloit wisc
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed June 24, 2012

We were guest at the Intercontinental 6-22-12 for 1 night, We were in Milwaukee for a wedding and the reception was at the P A C right across the street. Check in was fast and efficent, the staff was pleasant. We were in room 430 which had 2 full size beds, no table other than a desk, no room refridge,... More 

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jennifertucker, Manager at InterContinental Milwaukee, responded to this review

Thank you for taking the time to write this review. Each review is seen as an opportunity to either continue doing something right or to look at improving services. While it is true we are delighted with our returning business guests, we have a high percentage of patrons from a wide range of categories. For future reference most hotels that... More 

Madison, Wi
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 24, 2012

The Intercontinental is one of the nicer hotels in Milwaukee (we have stayed in many), and definitely the best value. For a rate half that of the top properties, we had a large, attractive, well-appointed room. The staff was top-notch, very efficient and pleasant without overdoing it. Milwaukee is such a walkable city, and this hotel is right in the... More 

Was this review helpful? Yes 2
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

So delighted you enjoyed your stay with us. Thank you for pointing out the convenience of our location as well as the quality of our restaurant. I am really happy you also mentioned how competitive our prices are. Even better is your satisfaction with our ability to deal with the problem you experienced. We hope to see you again. More 

Twin Cities
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 21, 2012

Excellent stay in Downtown Milwaukee. I highly recommend this hotel. I have stayed twice here in the last year and enjoyed the amenities and features this hotel offers. Everything from check in to check out was very good. Bed was extremely confortable. The Tv was large flat screen. My room did not have the room service card otherwise I would... More 

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jennifertucker, Manager at InterContinental Milwaukee, responded to this review

Thank you for coming back a second time. It's the best compliment any business can get. I am so happy you enjoyed our amenities, and I bet you can guess we will double our efforts at making sure all rooms have Room Service cards available. We hope to see you again and appreciate your business. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed June 21, 2012

I have been traveling to Milwaukee for work and have stayed at the InterContinental almost every week for the last year and a half. This hotel is like my second home. The staff at the front desk is fantastic and most of them know me by name, which makes me feel appreciated when I walk up to check in. Paul... More 

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Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 21, 2012

Visited Milwaukee recently for a short but very good stay. Room: very spacious and open, a 2-full bed layout with very good views... we felt very comfortable with the space. Very, very quiet. Beds: Comfort was good... we all slept very well. Bathroom: normal size. Shower/tub combo set-up... with curtain extending out to provide more room while showering. Would like... More 

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Management response:

How fun for you and your dad to have a getaway. I appreciate you taking the time to write this. I am so delighted to hear you both slept well and our service was to your liking. I will make sure Lee hears how valuable he was to your stay. It was our pleasure having you both. More 

South Florida, Florida
Top Contributor
85 reviews 85 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed June 20, 2012

The perfect location riverside amid all of the downtown theaters and an easy walk east to the art museum and south to the Third Ward doesn't quite make up for the disappointment of checking into a 4 star hotel to find the room a dark, uncomfortable redo of a Holiday Inn King Suite. The hotel fancies itself an urban sophisticate... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at InterContinental Milwaukee, responded to this review

Dear lwsara, Thank you for leaving kind words about our staff and services. it is regretful you were not satisfied with our decor. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve. Katie J Case Manager IHGCare More 

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Additional Information about InterContinental Milwaukee

Address: 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Price Range (Based on Average Rates): $
Hotel Class:4 star — InterContinental Milwaukee 4*
Number of rooms: 221
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Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental
Hotel Style:
#5 Luxury Hotel in Milwaukee
#14 Business Hotel in Milwaukee
#15 Family Hotel in Milwaukee
#18 Romantic Hotel in Milwaukee

113 photos of this hotel

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Hotel & grounds (8)
Bathroom (12)
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Hotel & grounds (5)
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