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InterContinental Milwaukee

4.0 of 5 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
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Certificate of Excellence 2014
InterContinental Milwaukee
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InterContinental Milwaukee
InterContinental Milwaukee
InterContinental Milwaukee
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716 reviews from our community

Traveler rating
    350
    214
    99
    31
    22
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97
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for InterContinental Milwaukee
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Birmingham, United Kingdom
Top Contributor
51 reviews 51 reviews
44 hotel reviews
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed August 12, 2012

Location is good next to the river but there is a tall building between the hotel and river so didn't have a view at all. Front door staff are very friendly and helpful. Hotel room was a bit worn and I didn't think to the usual InterContinental standard. Restaurant was excellent for breakfast and very reasonable prices. Wasn't bad but... More 

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New York City, New York
Top Contributor
63 reviews 63 reviews
63 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed August 8, 2012

If you are expecting a luxury hotel, this place is okay, just. I did not expect the magnificent DC Willard-Intercontinental. Still, the cold, modern metro boutique hotel design here disappointed. I dealt with a number of staff people, whose communications was perfunctory; they seemed like they were an auto-pilot. Other (picky?) problems abounded: One (presumable) guest sat in the reception... More 

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Cancun, Mexico
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 6, 2012

Have stayed at this Hotel 3 or 4 times when it first opened. It is looking worn out and if there is a thrill for the staff to work at a top-notch hotel, that is now gone as well. It is adequate but expect the typical build-up of grime in the typical places. Expect typical service.

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jennifertucker, Manager at InterContinental Milwaukee, responded to this review

It certainly is never good getting a review such as this; however, it is a great motivator. We have committed ourselves to updating (although it will come in stages) to address that "worn out look." Grime is never acceptable, and it will clearly be something I follow through on until we are back where our guests expect us to be.... More 

delhi
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 6, 2012

I stayed for 3 nights at this beautiful property at Milwaukee. The rooms are spacious (except the ones which are at the end of each floor, better to avoid them. These rooms are much smaller than the rest of the rooms). Since I was the member of priority rewards, I got priority check in. The hotel has good restaurant and... More 

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jennifertucker, Manager at InterContinental Milwaukee, responded to this review

What a great word (relish) which is what I have done with this review. Thank you for being so gracious in your remarks. It was really nice to hear about room service as it is an area we have given attention. As for the gym...not sure, but I'll bet you can guess we are on it and will deal with... More 

Muskegon, Michigan
Top Contributor
127 reviews 127 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 5, 2012

Like most big city hotels, be ready to park in a parking garage, and be ready to pay for it, $25/day for parking! The hotel is very grand and modern, centrally located near the waterfront and on the river walk. The hotel staff were friendly and attentive, giving us upgrades to King Executive rooms without being asked. The room was... More 

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jennifertucker, Manager at InterContinental Milwaukee, responded to this review

Very kind words about our staff and facility. We always share both the good and bad with the staff so we can all learn what is important to our guests, and you have given us much. As for the price...we are very competitive for the location. Many of our guests rent cars and with the price of gas think the... More 

Portland, Oregon
Top Contributor
275 reviews 275 reviews
63 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed August 5, 2012

Great downtown location. Hotel has a little mileage on it, but very comfortable. Service excellent, upbeat, cheerful, including Bell staff, Front Desk, Room, Maid, and Banquet. Pricing reasonable. Look forward to my next stay.

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jennifertucker, Manager at InterContinental Milwaukee, responded to this review

I love it when I get to read all that is great about us...and you gave me much to smile about. As for the mileage, we are looking and working hard at updating. It is always the greatest compliment for someone to tell us they are looking forward to their next visit. We look forward to the pleasure of your... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 5, 2012 via mobile

The first room they gave me had been poorly serviced and the bed had a huge puddle of pee, which luckly I noticed before unpacking or touching it. I called the maid which said that "she did not noticed it before". Later they sent someone else over to double check before offering us another room. Since I was tired and... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at InterContinental Milwaukee, responded to this review

Dear shadowsc133, Thank you for taking the time to post a review of our property. Please accept our deepest apologies for the issues you had encountered over the cleanliness of the rooms. Thank you for alerting us and bringing this matter to our attention. Rest assured that your comments will be reviewed by our team and take actions accordingly. I... More 

Minneapolis, Minnesota
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 2, 2012

Nice room, great location, attentive lobby service. More or less walking distance from the lake, art museum, etc. as well as close to the river. Not a lot of retail and the downtown is fairly dead -- handy for a quiet night's sleep!

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jennifertucker, Manager at InterContinental Milwaukee, responded to this review

Thank you for all the positive comments on the hotel. Actually most of the time there is a lot going on downtown...make sure you check in with our concierge, Lee, who knows positively everything about downtown MKE. We hope to see you again. More 

Kenosha, Wisconsin
Senior Contributor
33 reviews 33 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 26, 2012

My wife and I decided to spend a weekend in Milwaukee, and got a good rate at the Intercontinental. The room was very nice, as was the entire property. There was plenty to see and do in the immediate area, in fact, an art fair was in progress right across the street during our stay. we were out and about... More 

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jennifertucker, Manager at InterContinental Milwaukee, responded to this review

So happy you chose us for your getaway and that we were able to provide such a nice experience. Our location is exceptional and there is always lots to do any time of year. I hope you will come back the next time you need to getaway. More 

Marfa
Contributor
18 reviews 18 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 26, 2012

I stayed for 5 days. Super tall ceilings in the room gave feeling of lots of space. The lobby bar and the restaurant are both great - felt like a break from the city. There was an error on the bill - these things happen - but the IC staff was both courteous and professional. They fixed the mistake and... More 

Was this review helpful? Yes
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

So delighted you enjoyed your stay with us. Mistakes do happen, and I thank you for being so understanding and mentioning our staff being quick to respond in correcting it. Thank you also for mentioning the restaurant as they work hard at providing the kind of food and service that is expected. I will make sure to share this review.... More 

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Additional Information about InterContinental Milwaukee

Address: 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Milwaukee 4*
Number of rooms: 221
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Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental
Hotel Style:
#5 Luxury Hotel in Milwaukee
#14 Business Hotel in Milwaukee
#16 Family Hotel in Milwaukee
#17 Romantic Hotel in Milwaukee

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