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InterContinental Milwaukee

4.0 of 5 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
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Certificate of Excellence 2014
InterContinental Milwaukee
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InterContinental Milwaukee
InterContinental Milwaukee
InterContinental Milwaukee
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739 reviews from our community

Traveler rating
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    104
    33
    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for InterContinental Milwaukee
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Itasca, Illinois
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Intercontinental the weekend of Feb 6-8. We came to Milwaukee to see a Comedian we love and decided to make a weekend out of it. The booking process was seamless and we prepaid our stay. All emails were sent in a rapid fashion and everything went perfect at check in. I was a little disappointed to... More 

Was this review helpful? Yes 2
Amber E, Front Office Supervisor at InterContinental Milwaukee, responded to this review

Hello again firemanmfd229, Thank you for your recent stay at The InterContinental Milwaukee, and taking the time to write two reviews of two different sites! We appreciate your feedback! We are very fortunate to have the location we do, near so many things that make our guests happy. I'm glad everything with your stay was enjoyable, and look forward to... More 

San Antonio, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My team and I stayed at the Intercontinental and from the moment we approached the hotel, the staff went out of their way to be warm and welcoming. This was especially appreciated after braving the snow and freezing temperatures. When the four of us walked in, the front desk immediately up staffed to ensure we were all accommodated immediately. They... More 

Was this review helpful? Yes 1
Mark R, Front Office Manager at InterContinental Milwaukee, responded to this review

Hello A R, I am glad to hear that you enjoyed your stay at The InterContinental Milwaukee. I will be sure to share your positive comments with the rest of our team and congratulate them for high level of service that they provided.We look forward to welcoming you back sometime in the near future. Thank You, Mark Rybicki Front Office... More 

Copenhagen, Denmark
1 review
2 of 5 stars Reviewed 3 weeks ago

We had the displeasure of staying at the Intercontinental twice over the holiday 2014 period. The first visit we used our US card to secure the deposit - this was returned promptly upon check-out. With the second visit we used our European Mastercard, and were confronted with a 400 USD hold on our card which we were told was the... More 

Was this review helpful? Yes
Mark R, Front Office Manager at InterContinental Milwaukee, responded to this review

Hello ashleystampslafont, I am sorry to hear of all of the issues that you experienced while staying at The InterContinental Milwaukee. It is our goal to provide nothing but the best possible service, and experience to all of our guests, but it appears that we fell short of this goal during your stay. If you would be so kind to... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a wonderful stay for our anniversary. When Benjamin asked us at check in if it was a special occasion and I told him it was our anniversary he gave us a voucher for a free breakfast at Kil@Wat which was fantastic. Great location. Beautiful hotel. Nice staff. Room was very nice. Laundry basket for used towels was a... More 

Was this review helpful? Yes
Mark R, Front Office Manager at InterContinental Milwaukee, responded to this review

Hello dtremmel, I would like to thank you for your positive review of our property. I am glad to hear that you enjoyed your stay and I will be sure to share your praise of Benjamin with him and the rest of our team. We look forward to welcoming you back to The InterContinental Milwaukee sometime soon. Thank You, Mark... More 

Chicago, Illinois
Contributor
16 reviews 16 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

It sounds from other reviews that certain rooms are in need of update, but I would never have guessed from the one we stayed in. We had booked a double room for just one couple to keep the cost down, but the concierge upgraded us at no charge to a king suite. This room was beautiful, with very modern fixtures... More 

Was this review helpful? Yes
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

Meg J, You should certainly come back and visit in the summer! Milwaukee truly needs to be experienced during the warm months, to get a full appreciation of the amazing city we call home! Thank you for your review, and I'm so glad you enjoyed your stay! Let me know if I can be of further assistance! Best, Bryant B... More 

Wausau, Wisconsin
Top Contributor
70 reviews 70 reviews
63 hotel reviews
249 helpful votes 249 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located across the street from the Marcus Center for the Performing Arts and in the same building complex as the Milwaukee Rep and the historic Pabst Theater, the InterContinental Milwaukee is a great choice for downtown Milwaukee's arts and entertainment scene. It's an easy walk to the BMO Harris Bradley Center, too. For warm weather visits, Cathedral Square is a... More 

Was this review helpful? Yes
Amber E, Front Office Supervisor at InterContinental Milwaukee, responded to this review

Hello Standby4321, Thank you for your recent stay at The InterContinental Milwaukee, and taking the time out of your busy day to share your experiences with us. I'm happy to hear you enjoyed your stay and our amenities! We are so grateful to have the location we have, being near to so many things for our guests. Again, thank you... More 

Saint Paul, Minnesota
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We checked in during a crisis the hotel was having. Many of their housekeeping people quite without notice, and the rooms were delayed. A wonderful young man named Jeremy was checking us in, and handled a tough situation with grace. They worked through the problem and made my family feel like royalty the rest of the weekend.

Was this review helpful? Yes
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

Happyguy24, Thank you for your kind words! I'm glad Jeremy took great care of you, and I'll be sure to let him know about your praise! I certainly do apologize for the delay in check in, we certainly work hard to make sure our guests are accommodated in a timely fashion. I appreciate your understanding of the situation, and I... More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My stay at the Intercontinental Milwaukee was awful. I have never experienced such horrible and rude customer service from a hotel before. I definitely do not recommend staying here. My friends and I traveled to Milwaukee for a girls weekend. We arrived at the hotel 2 hours after scheduled check-in and were told that our room was not ready and... More 

Was this review helpful? Yes 1
Amber E, Front Office Supervisor at InterContinental Milwaukee, responded to this review

Hello namewaskicks, Thank you for your recent stay at The InterContinental Milwaukee, and taking the time to share your experience with us. I'm terribly sorry to hear you had such a bad stay, and felt the staff was rude. That is unacceptable, and not what we strive for. We try to make sure every guest has positive experiences and leaves... More 

Peterborough, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great service! Great location! Clean, comfortable room! I don't understand the other reviews because this hotel is beautiful. What surprised us about the location was that we had tickets to a show at the Pabst Theatre and it was connected to the hotel through a beautiful mezzanine - we didn't have to go outside if we didn't want to. (Winter)... More 

Was this review helpful? Yes
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

Sisters2012: Thank you, on behalf of my entire Service Team for your amazing and kind words! We strive daily to deliver the best service and experience to each and everyone of our guests, and it's a true testament to our dedication when guests have enjoyed their time with us. I hope you enjoyed breakfast! Best, Bryant B Director, Front Office... More 

Madison, Wisconsin
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was great. Each time I spoke with the staff they were pleasant and professional. This hotel is very close to the Pabst theater as well as a number of other cultural attractions. It was a surprise to find a ping-pong table in the lobby area but we took advantage of the opportunity to play a few games. I... More 

Was this review helpful? Yes
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

Toyotacamry, Thank you for your words of praise! I'm glad we were able to help create wonderful memories for you with our ping pong table. This has been a real hit for the past several years that we have had it! We will certainly keep it around! Can't wait to welcome you back, Bryant B Director, Front Office InterContinental Milwaukee More 

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Additional Information about InterContinental Milwaukee

Address: 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Milwaukee 4*
Number of rooms: 221
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Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental
Hotel Style:
#5 Luxury Hotel in Milwaukee
#13 Family Hotel in Milwaukee
#14 Business Hotel in Milwaukee
#18 Romantic Hotel in Milwaukee

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