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InterContinental Milwaukee

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139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
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InterContinental Milwaukee
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InterContinental Milwaukee
InterContinental Milwaukee
InterContinental Milwaukee
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753 reviews from our community

Traveler rating
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    108
    34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Appleton, WI
Contributor
19 reviews 19 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The pluses: The price was right and the location was good for people wanting to be downtown and near the action. The minuses: All the glitz and the glamor was reserved for the public areas. Pricey self-park. The two interactions with staff were quick, efficient, and professional. The room left something to be desired. I mean, it was clean, but... More 

Was this review helpful? Yes 2
Amber E, Front Office Supervisor at InterContinental Milwaukee, responded to this review

Hello starblazr, Thank you for your recent stay and sharing both the positive and negative you experienced while with us. This is appreciated and vital to both our success and growth. I'm happy you enjoyed the location of our hotel and found the staff to be efficient! My apologies you felt the room was underwhelming, that's defiantly not what I... More 

kaukauna wi
Top Contributor
58 reviews 58 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived about an hour before check in and our room was ready, on a packed friday. That was lovely. Front desk staff was very inviting and knowledgeable. The walls are very thin, there was some frat party being hosted there, boy were they party animals! We could hear them puking the next morning. I did alert night security and... More 

Was this review helpful? Yes 1
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

Sara B, Thank you for staying with us! I'm so glad you found our hotel ideally located and enjoyed your stay! I'm sorry about the part people next to you, I certainly hope they weren't too much of a bother. Please let me know if there is anything further I can assist you with, and I look forward to having... More 

Florida Keys, Florida
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a 3 day stay in Milwaukee last week ( march 13-15 ) we were looking for a place comparable to double tree, since we are HUGE double tree fans. We found Intercontinental Milwaukee on Hotels.com. Usually when we book on the site we are lucky to get second rate service, not here. They didn't even mention third party... More 

Was this review helpful? Yes 1
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

Sandra C: WOW! What a great glimpse of your stay! I am so happy that your stay was so amazing! As a Hotel Team, we work so hard to deliver a memorable experience each and every day. To see that we so completely hit our goal is fantastic, and I'm so glad you will consider us for your future stays!... More 

Lexington, Massachusetts
Top Contributor
170 reviews 170 reviews
42 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

I was in town to see basketball game, and this hotel was a few blocks from Bucks' arena. You could see it from my room. The visiting team stayed here as well before the game, I think, so that's a good sign. Also right by the river, would be more enjoyable to walk around if it wasn't February. Room is... More 

Was this review helpful? Yes 2
Amber E, Front Office Supervisor at InterContinental Milwaukee, responded to this review

Hello tedkirby, Thank you for you recent stay, and sharing your comments with us. We do have an awesome central location close to so many different venues, glad it was convenient for you! You saw a basketball team here?! Wow, that's great! Maybe they ate in Kil@wat before their game. Glad you enjoyed the view from your room. Also we... More 

Waukesha, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This is a nice hotel in a great location downtown Milwaukee and I have stayed here on a couple of occasions. This past weekend one of the rooms that was booked in our group was not ready at check-in, needed to wait a few hours...and what happens then is those in the group without a room come to YOUR room... More 

Was this review helpful? Yes 2
Amber E, Front Office Supervisor at InterContinental Milwaukee, responded to this review

Hello Anne S, Thank you for your feedback and continued business with us! My apologies one of the rooms in your group wasn't ready, sometimes unforeseen things happens and we don't have all of our rooms ready right at three P.M. I hope the delay wasn't too terrible. This is not something that happens often, so I apologize it happened... More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

just returned from a weekend get away to Milwaukee, first lete say that the vacation was very good. The weather was very nice and the hotel was outstanding. Had family come by the hotel and we had dinner at the Kil@wat Resturant located within the hotel. Food was outstanding and the service was great. The Hotel also has a winebar... More 

Was this review helpful? Yes 1
Amber E, Front Office Supervisor at InterContinental Milwaukee, responded to this review

Hello upmovie, Thank you for your recent stay at The InterContinental MIlwaukee, and taking the time to share your experience with us! I'm happy to hear everything was enjoyable with your dinner at Kil@wat, I'll be sure to share this with my Food & Beverage team. We are very fortunate to have this location, I'm glad you also found it... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

We arrived and tried to enter our room, which we thought was a King. However, when we tried to check in they said they had only a Murphy bed in a presidential suite or a double twin room. We looked at the "Presidential Suite." It contained a conference table, two enormous tv a, and an entertainment center with a Murphy... More 

Was this review helpful? Yes
Amber E, Front Office Supervisor at InterContinental Milwaukee, responded to this review

Hello doctorJess, Thank you for sharing your feedback, your comments are vital to our continued improvement. I'm terribly sorry there were holes in both the bedding and towels, this is absolutely unacceptable and will be shared with my director of housekeeping to look into. The bathtub is in need of some repair, which we have plans on fixing in the... More 

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Since I'm an IHG member, I have stayed at a number of Intercontinental hotels, and this is definitely not one of the best; it needs some care and attention. The hallways are dark and could use a paint job. We had a room which needed updating and was small since the king-sized bed took up most of the space. The... More 

Was this review helpful? Yes
Amber E, Front Office Supervisor at InterContinental Milwaukee, responded to this review

Hello Larrabee38, Thank you for your recent stay, and taking the time to share your experiences. I'm terribly sorry to hear you didn't enjoy your time with us. I will pass onto my Engineering team about the dark hallways, and the painting touch ups. My apologies housekeeping didn't provide you with all of the things you needed during your stay,... More 

Dyersville, Iowa
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at this hotel. The lobby was beautiful and the staff was very friendly and professional. Our room was nothing spectacular - rather strange set up - but very comfy bed. We were close to many restaurants and night life in downtown Milwaukee.

Was this review helpful? Yes
Mark R, Front Office Manager at InterContinental Milwaukee, responded to this review

Hello Bartley13, Thank you for providing such an informative review. Your comments are greatly appreciated for all of our future guests. I am glad that our property suited your needs and I hope we can welcome you back to the hotel sometime soon. Thank You, Mark Rybicki Front Office Manager More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was very nice as we expected and the location is great. Milwaukee's river walk is right outside the door which was cool. When we visited it was cold but we imagined how nice it would be in warmer weather, walking along the river. The hotel was also in walking distance to many restaurants and is also right next... More 

Was this review helpful? Yes
Amber E, Front Office Supervisor at InterContinental Milwaukee, responded to this review

Hello Pipelinah, Thank you for your recent stay with us, and taking the time to share your experience! Summer months are a great time to visit Milwaukee, there are so many fun outdoor events. If you enjoyed being here in the winter, you will love it here in the summer. Hope to welcome you back soon! Best, Amber E Front... More 

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