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Park East Hotel

916 E State St, Milwaukee, WI 53202 (Formerly Comfort Inn & Suites)
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Park East Hotel
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Park East Hotel
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49 reviews from our community

Traveler rating
    4
    19
    12
    8
    6
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10
14
4
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (5)
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    (11)
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Senior Contributor
46 reviews 46 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My first visit to Milwaukee was day two of my bachelor party. After the Cubs/Brewers game we stayed here, and had no complaints. They actually had a shuttle take us to Miller Park, which was awesome. The hotel itself is right near the lake, so a great view. We walked down to the lake before dinner just to sight-see. After... More 

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Milwaukee, Wisconsin
Top Contributor
80 reviews 80 reviews
38 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel has changed hands several times over the past 10 years or so. The hotel name is back to what it was when we first stayed in the hotel around 10 years ago!! In all that time the only thing that changed was that they remodeled their bar/restaurant!! There has been nothing done to the hotel itself no matter... More 

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Wilmington, Delaware
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Enjoyed our stay at the Park East. Location on the Eastside was awesome. Very satisfied with the room. Front Desk was very helpful and assisting. They were switching WiFi while we were there but got it done within a day. Would stay again and you cannot beat the price for the location. Will do it again during the Summer months!

Was this review helpful? Yes 1
Lisa G, General Manager at Park East Hotel, responded to this review

Hello Thank you very much a wonderful review.... We strive to do the best that we can for our guest and appreciate all the comments that we receive. Thank you again and hope to extend to you once again our hospitality in the near future... If there is anything else I can do to make your stay more enjoyable please... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 20, 2015 via mobile

I booked this hotel with a "lake view" (for which I paid an additional charge) when my mom came to visit in January. The so called "lake view" was disappointing since we couldn't see the lake unless we basicaly pressed our faces to the glass and looked to the left. I booked the hotel well in advance and there was... More 

Was this review helpful? Yes
Lisa G, General Manager at Park East Hotel, responded to this review

Hello I am very sorry about what you have encountered during you stay with us... I will address this at our meetings and make sure that we try our best not to let this happen again.. We strive to be the best that we can and your comments helps us do that... Thank you for your comments and I hope... More 

Green Bay, Wisconsin
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 17, 2015

We booked this hotel to be near the Milwaukee Art Museum. It's walking distance, so seemed like a good choice. In addition, there's an on-site restaurant, which was good for Valentine's Day. As a result, we suggested the friends we were meeting the second night should stay at the same location. Our room was HOT. Okay, Hubby does HVAC and... More 

Was this review helpful? Yes 1
Lisa G, General Manager at Park East Hotel, responded to this review

Hello Thank you for your feed back!!! I am very sorry for what you have encountered during your stay... I was here on valentines and would have made your stay more enjoyabale if I would have heard about these problems.... I will talk with the housekeeping department about some of these issue... I am very sorry and never wanted you... More 

Oak Lawn, Illinois
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 16, 2015

As we were only staying overnight and essentially just needed a place to shower and sleep, I wasn't looking for high-end amenities but I did expect the room to be at least comfortable. It was so uncomfortably HOT in our room that it was hard even to get dressed to combat the below zero temps outside, let alone sleep, and... More 

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Lisa G, General Manager at Park East Hotel, responded to this review

Hello I am very sorry for what you have encountered during your stay with us... The building is older and has a older heating units it only has cold or heat not both, we could have moved your room but I understand that you did not want to move, We are in the middle of construction in our parking lot... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 15, 2015 via mobile

I would rate this a 2 star at the most. Room smelled like BO, hallways musty. Pillows were half the size of normal pillows! Mattress was ok. TV was so far from bed we never turned it on. The bar Aura is a mess. No jukebox, no food cause we were told kitchen was down. Staff at front desk were... More 

Was this review helpful? Yes 1
Lisa G, General Manager at Park East Hotel, responded to this review

Hello I am very sorry what you have encountered during your stay with us... I will talk with the staff to make sure this does not happen again!!! Your feed back helps us better our hotel for our guest!!! We take great pride in our hotel and want it to be the best that we can for our guest... Once... More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 10, 2015

Well..I should have read prior reviews. I made a reservation and canceled it within the required time. They charged my card anyway. I called many times (ten or more) to ask for the managed....left her a number of V Mails. Never returned my call. What??? Don't stay here. READ the reviews of management.

Was this review helpful? Yes 1
Lisa G, General Manager at Park East Hotel, responded to this review

Hello I am sorry what you have encountered with us, But please let me know who you left a voice mail for I have never had a voicemail with this issue , We have two managers here and I am not sure where you are leaving the messages.. Please accept my apologizes! Thank you for letting me know the issues... More 

New York
2 reviews
5 of 5 stars Reviewed January 13, 2015

There was no doubt going in that this hotel was the best value, but felt at ease when I found out that many accomadations could be made for my 3 year old son. They gave me a list of fun activities and places kids eat (..that I still enjoyed). We we to Harley and did some downtown shopping after the... More 

Was this review helpful? Yes
Lisa G, General Manager at Park East Hotel, responded to this review

Hello Thank you vetry much for your comments!!! We appreciate your feed back and want you to come visit us again in the future... Let me know if there is anything I can do that would make your stay more enjoyable!! Thank you again for your feed back! Sincerely, Lisa Guibord General Manager Park East Hotel More 

Forida
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed January 6, 2015

In October I reserved a room and then canceled the room. I was billed for the room anyway. The GM was called NUMEROUS times. She NEVER called me back. What kind of Manager doesn't return 10 phone calls. One that doesn't care. If they are that hard up for cash that they would steal your money and not return calls... More 

Was this review helpful? Yes 4
Lisa G, General Manager at Park East Hotel, responded to this review

Hello I am very sorry about your stay with us!!!! I am the General Manager and never received 10 calls about an issue like this, If I would have I would take care of this right away.. We take pride in our hotel and our guest.... We teach our front desk that Customer servce is very important!!! We are improving... More 

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