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Residence Inn Madison West/Middleton

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8400 Market Street, Middleton, WI 53562
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1 room 1 adult
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Residence Inn Madison West\/Middleton
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202 Reviews from our TripAdvisor Community

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New York City
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

First I want to say that the staff working here, ALL of them are wonderful! They're always available, always with a smile. They seem to genuinely like working here. They go out of their way to do what they can for you and do a great job juggling the many different groups that stay here and all the shuttles. But... More 

Helpful?
Thank emeitalia
Ashley S, Manager at Residence Inn Madison West/Middleton, responded to this review

Thank you for taking the time to share your experience during your stay with us. My team and I strive to provide an experience that exceeds not only your expectations, but ours as well. This was not the case during your stay and for that I truly apologize. We stand by our 100% Satisfaction Guarantee and would like the opportunity... More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here over the holidays while visiting family. This was a nice home away from home. Reasonably priced, and breakfast in the morning was fantastic. I was very happy with all the staff I encountered during my stay. I was traveling with a small chocolate loving 2 yo. Upon checking in I was offered chocolate for being a points member,... More 

Helpful?
Thank Jennifer C
Ashley S, Manager at Residence Inn Madison West/Middleton, responded to this review

Hello! I wanted to take a moment to express my gratitude for your kind words. The team loves to hear this kind of feedback and I will be sure to share with them. I am so glad to hear your stay was great and look forward to hosting you again the next time you're in the area. Thank you! More 

Minnesota
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed during a funeral. Nice shopping area close by. Nice variety of restaurants close by. Carr Valley cheese in Middleton is delicious. The hotel was clean. The staff were super nice. The breakfast was the usually complimentary fare - the staff working in the breakfast area were nice. The kids enjoyed the hot chocolate. -10 degrees outside and the room... More 

Helpful?
Thank YearsofTravel4Fun
Muskego, Wisconsin
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel chain has great, comfy beds! Their social hour with food and drinks on some weekdays is always a treat. I liked the kitchen setup with a counterheight table. It serves dual purpose for eating and food prep. The front desk workers were great. Breakfast is included with the stay. Am happy to stay at Residence Inn anywhere cause... More 

Helpful?
Thank VacationDream2014
Oceanside, California
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed December 27, 2015 via mobile

We've stayed here frequently over the last few years as we like the room with a fireplace - especially in winter. This holiday season, however, was different, thanks to the Iowa Pacific train that parks right next to the hotel. I would guess that it doesn't run that often, but when it does, get ready for an hour or more... More 

Helpful?
1 Thank OceansideGreg
Ashley S, Manager at Residence Inn Madison West/Middleton, responded to this review

Dear OceansideGreg, Thank you for taking the time to let us know about your stay. My team and I strive for excellence and to provide an experience that exceeds your expectations. This was not the case during your stay and I truly apologize. Our Fireplace Suites are favorites of many! The Polar Express train is parked behind our hotel during... More 

Lawrenceburg, Indiana
Level Contributor
109 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 19, 2015 via mobile

We couldn't believe our good fortune when we pulled up the street to the planned Middleton Polar Express location and found our reserved hotel next door! Not only is this inn convenient to the Christmas attraction, but to just about anything else you would desire in the Madison area. Great rooms with all the amenities including a great pool and... More 

Helpful?
Thank jbla1951
Jonesville, Michigan, United States
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 26, 2015

I stayed here during World Dairy Expo week and also while the University of Iowa football team was in house. Excellent experience. The hotel staff did a great job of keeping the football team quiet, the hotel was spotlessly clean, and the staff were super friendly and helpful. Somehow the computer billed me for an extra night, but Front Desk... More 

Helpful?
Thank Vern B
San Diego, California
Level Contributor
75 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed October 20, 2015

Housekeeping not only didn't clean my room, leaving my bed and floors with hair and other particles, but they stole your property. The rooms are small, a hose would have more pressure than my shower, the fan in the bathroom sounded like there was a diesel truck idling in my room. The Residence Inn Mix is totally disappointing and unappetizing.... More 

Helpful?
Thank cetecea
Ashley S, Manager at Residence Inn Madison West/Middleton, responded to this review

On behalf of Residence Inn, I would like to take the time to apologize for the disturbances you experienced during your recent stay. Our goal is to provide a premier experience which exceeds the competition, and more importantly, your expectations. Unfortunately this was not the case during your stay. We truly appreciate all feedback as it shows us where we... More 

Bellingham, Washington
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 12, 2015

My husband and I, along with our friend, stayed in a two-bedroom suite last week at the Residence Inn Madison West/Middleton. We were on a cycling vacation and found it very easy to use quiet streets, most with bike lanes, to get downtown, via the University, by bike. Our two-bedroom suite was very comfortable and the hotel staff very friendly.... More 

Helpful?
Thank hiker017
Indiana
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed October 4, 2015

I love this hotel..the location is convenient, it is on a wonderful walking, biking path, near shopping and close to highways as well as attractions. But this time my 1 bedroom suite was dirty and the shower drain clogged for the 4 days I was there. The first day housekeeping said they were preparing for an inspection and apologized for... More 

Helpful?
1 Thank tuftedtraveler
Ashley S, Manager at Residence Inn Madison West/Middleton, responded to this review

Thank you for staying with us earlier this month and for being loyal to the Marriott family of brands. I would like to thank you also for taking the time to share with us your experience during your stay. I am so sorry to hear that you did not receive the quality service that is expected and deserved. We truly... More 

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