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All 7 Middleton hotels

Hilton Garden Inn Madison West/Middleton

3.0 of 5 Hotel   |   1801 Deming Way, Middleton, WI 53562
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Ranked #1 of 7 Hotels in Middleton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Joanne W Hamilton, Canada
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287 reviews from our community

Traveler rating
    202
    61
    17
    6
    1
See reviews for
88
61
11
98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hamilton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn in Middleton provided excellent services. Travelling alone I felt safe, had all the amenities that I required. The front desk staff were very helpful. Well organized transportation to meet my needs.

Review collected in partnership with Hilton Garden Inn

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Tucson, Arizona, USA
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is a great business hotel with service that is well above par. The rooms are spotless, the breakfast service is excellent and the staff could not provide better service. Restaurants are close and plentiful whether you are looking for a Subway Sandwich or a Ruth Chris steak... also worth a visit is the short walk to Johnies Italian... More 

Review collected in partnership with Hilton Garden Inn

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Madison, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is superb when it comes to lodging but unbeatable when it comes to hosting an event. We just held an event for 120 and the food and service was perfect. Carl the manager is over the top. Make sure you request the Mashtini bar for your event. You will be thrilled!!!

Review collected in partnership with Hilton Garden Inn

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HGIMWM, eCommerce Coordinator at Hilton Garden Inn Madison West/Middleton, responded to this review

We want to thank you for taking the time to write such a nice review about the Hilton Garden Inn Madison West/ Middleton and our General Manager, Carl. Our Food and Beverage team always goes above and beyond when it comes to events. Please give us a call if you are ever in need of a venue to host another... More 

Irving, Texas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

I stayed here last week. The hotel is very nice excellent service and great breakfast. The only downside is no restaurant on property. You have to go across the street to eat. It was not open for lunch. They do have room service which was also excellent.

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HGIMWM, eCommerce Coordinator at Hilton Garden Inn Madison West/Middleton, responded to this review

Thank you for writing a review about your recent stay with us here at the Hilton Garden Inn Madison West/ Middleton. We are happy you found our service to be great. However, we are sorry you found the lack of an onsite restaurant to be less than satisfactory. Your feedback will be passed on to our team, to help us... More 

Madison, United States
1 review
5 of 5 stars Reviewed December 22, 2014

This hotel had the cleanest bathroom I've ever seen. In most hotels, even though the bathroom is clean, the grout, moldings and even lights and fans are moldy and there is often hair on the floor. This bathroom was spotless! Kudos to your housekeeping staff!

Review collected in partnership with Hilton Garden Inn

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HGIMWM, eCommerce Coordinator at Hilton Garden Inn Madison West/Middleton, responded to this review

Thank you for sharing your experience at the Hilton Garden Inn Madison West/Middleton. We are delighted to hear that you find our bathrooms to be spotless . With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We hope you come visit us again soon! More 

Brithish Columbia
1 review
4 of 5 stars Reviewed December 19, 2014 via mobile

the hotel was very nice and clean. My room was perfect and I loved the chocolates left on my pillow each day. The weight room saw nice but small. They had a shuttle that you could take to the shops or restaurant. Very well organized! However, the customer service at the front desk was poor. There was one girl in... More 

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HGIMWM, Manager at Hilton Garden Inn Madison West/Middleton, responded to this review

Thank you for writing a review about your recent stay with us. We are happy you found our shuttle service to be well organized and the chocolates to be a great touch. We are sorry that our customer service was less than satisfactory and that you were not greeted like the valued guest you are. We take all reviews positive... More 

Silver Spring, United States
1 review
3 of 5 stars Reviewed December 19, 2014

HGI in Middleton is an average-nice hotel. Of course being Hilton is clean, nicely decorated, friendly staff, indoor pool area is definitely the best feature of this hotel. The location is perfect if you want some retail therapy after a long day in meetings/training etc. The hotel is dangerously located inside an outdoor shopping mall with several decent stores. Drawbacks... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIMWM, eCommerce Manager at Hilton Garden Inn Madison West/Middleton, responded to this review

Thank you for writing a review about your recent stay with us. We are happy you found our location ideal and shuttle drivers friendly. We are sorry that you did not find our bar up to par and that you were not greeted like the valued guest you are. We do apologize for any inconvenience that you have experienced. We... More 

Wisconsin Rapids, Wisconsin
Contributor
16 reviews 16 reviews
7 hotel reviews
3 of 5 stars Reviewed December 9, 2014

Have stayed at other Hilton Garden Inns, so thought we'd give this one a try. Public areas were clean & comfortable. Room felt cramped. Main light in bathroom was not functioning. Poor water pressure in shower combined with sudden surges of scalding water made for unpleasant experience. Close to multiple dining & shopping venues.

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HGIMWM, GSR at Hilton Garden Inn Madison West/Middleton, responded to this review

Thank you Brent F for taking the time to write a review about your stay here at the Hilton Garden Inn Madison West/ Middleton. We are sorry to hear that there were many aspects of your stay that you were not satisfied with. We hope that if your travels bring you back to Madison, you still consider staying with us... More 

Verona, WI, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

My family has stayed at the hotel for years. It is the best hotel in the area. The service is excellent, the physical condition of the hotel is "as new", and the breakfast is tasty. The entire staff is friendly & efficient.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGIMWM, GSR at Hilton Garden Inn Madison West/Middleton, responded to this review

Thank you for sharing your experience at the Hilton Garden Inn Madison West/Middleton. We are delighted to hear that you continue to come back. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We hope you come visit us again soon! More 

Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 2, 2014

Overall the rooms and public areas were clean and well taken care of. The hotel staff was friendly and courteous. The kids enjoyed the pool area which has a volleyball net and basketball hoop. The area around the hotel has some nice shopping. Overall it was a good experience. However, just before check out time (about 30 minutes) I ran... More 

Was this review helpful? Yes
HGIMWM, GSR at Hilton Garden Inn Madison West/Middleton, responded to this review

Thank you so much for taking the time to write a review about your stay here at the Hilton Garden Inn Madison West/ Middleton. We are sorry to hear that your key card did not work right up until noon. This information has been passed on to our team, so it does not happen again. We hope that if your... More 

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Additional Information about Hilton Garden Inn Madison West/Middleton

Address: 1801 Deming Way, Middleton, WI 53562
Phone Number:
Location: United States > Wisconsin > Middleton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Madison West/Middleton 3*
Number of rooms: 133
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Also Known As:
Hilton Garden Inn Madison West/Middleton Hotel Middleton
Hilton Garden Inn Middleton
Hilton Middleton
Hotel Style:
#1 Business Hotel in Middleton
#1 Family Hotel in Middleton

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