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Hilton Garden Inn Madison West/Middleton

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1801 Deming Way, Middleton, WI 53562
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Hilton Garden Inn Madison West/Middleton
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Hilton Garden Inn Madison West/Middleton
Hilton Garden Inn Madison West/Middleton
Hilton Garden Inn Madison West/Middleton
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358 Reviews from our TripAdvisor Community

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Traveler rating
    246
    81
    23
    7
    1
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102
73
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133
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (358)
  • Mar-May only
    (88)
  • Jun-Aug only
    (120)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (75)
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Sussex, Wisconsin, USA
Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for the first time and was assigned a room on the third floor. Most impressed with how quiet our night's sleep was for a Saturday night and a full hotel of guests. Room was very nice and bed comfortable. Overall condition of the hotel was very good. Location is close to many eating options. Only suggestion... More 

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Plainfield, Illinois
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 days ago NEW

The room was very clean and spacious. You can control the temperature of the room with a wall thermostat which is great! The check-in lady was super friendly and welcoming. For breakfast, they have a wide range of high quality food items fresh fruit, yogurt, breads pastries and made to order omelettes. Madison Capitol building square was about 20 min... More 

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Red Wing, Minnesota
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in staff was very friendly. I did not eat breakfast here as I was in town for business with Epic and they had breakfast. Clean and comfortable rooms. Nice bed. Air conditioner was quiet compared to other hotels I have stayed at. Nice location in Middleton walking distance to some nice restaurants.

Was this review helpful? Yes
Tammy T, Manager at Hilton Garden Inn Madison West/Middleton, responded to this review

Hi Michael, thank you for your recent stay at our hotel! We are pleased that you have taken the time to write a review of your stay with us. We are glad to hear that you enjoyed your time at our hotel and that the staff was friendly. We hope you'll visit us again if you're back in the Middleton... More 

Independence, United States
3 of 5 stars Reviewed 1 week ago

I was left behind by shuttle driver and had to stay an extra night in Madison and pay extra rooming, taxe and airfare. I was assured by the staff that the time they gave me for shuttle pickup was sufficient enough to get me to airport on time.

Review collected in partnership with Hilton Garden Inn

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Tammy T, Manager at Hilton Garden Inn Madison West/Middleton, responded to this review

Dear Linda, I would like to thank you for staying at the Hilton Garden Inn Madison West / Middleton when you were in the area. I apologize for the shuttle issue you experienced during your stay with us. I'm sorry that we have not met your expectations and for the inconvenience you encountered with the shuttle to the airport. If... More 

Middleton, United States
1 review
3 of 5 stars Reviewed 1 week ago

There were a few issues with the hotel, but the staff generally tried to make good on the issues that arose. Parking spaces leave a bit to be desired as the overflow is allocated to the shopping center adjacent to the hotel. Their complimentary Internet is good.

Review collected in partnership with Hilton Garden Inn

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Tammy T, Manager at Hilton Garden Inn Madison West/Middleton, responded to this review

Dear Raymond, thank you for taking the time to post your comments regarding your recent stay with us at the Hilton Garden Inn Madison West / Middleton. We appreciate any feedback we receive from our guests and apologize that you encountered some difficulties with parking while you were at our hotel. We will pass along your comments to our staff... More 

Palm Harbor, Florida
Level Contributor
509 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 stars Reviewed 1 week ago

Traveling back to Florida so our overnight stay was in Madison, MS at the HGI. Check in was very nice. The front desk person was very pleasant and helpful. Got up to the room and it was nice. The door was hard to open but they will get that fixed up pretty quickly. The room was a good size with... More 

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Sunrise, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Was first day of our vacation and we got off to a wonderful start staying at Hilton Garden Inn. Staff was courteous and helpful, rooms immaculate. We utilized exercise room, pool and hot tub which we all functioning and well kept. Breakfast was a bonus with cook to order omelets which definitely beats those processed eggs at other complimentary breakfast... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Tammy T, Manager at Hilton Garden Inn Madison West/Middleton, responded to this review

Hi Geraldine, thank you for staying with us and taking the time to leave a review for us! We're happy that you found your stay enjoyable. We are pleased to hear that the staff were helpful and that you were able to utilize our amenities during your stay. We hope to see you again in the future! More 

Woodridge, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a great time at the hotel. Very comfortable and convenient to the sale. The hotel is very clean and well kept. The lobby was very welcoming and spacious. The room was clean and a good size. The staff was very helpful.

Review collected in partnership with Hilton Garden Inn

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Nashville, Tennessee
Level Contributor
71 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Tried to check in at the hotel, a reservation already made, and when they couldn't find it, the desk clerk reached for a post-it note and said, "Oh, we cancelled you as the hotel was oversold". Now, the good news is that they did transfer me to another hotel but the fact that they apparently thought it wasn't important to... More 

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Tammy T, Manager at Hilton Garden Inn Madison West/Middleton, responded to this review

Dear Erika, I apologize for the issue you experienced recently at our hotel. I want to let you know that your feedback helps us to better serve each of our guests. I'm sorry we have not met your expectations, but I want you to know that those are not the quality standards to which we are accustomed to providing. Please... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

We only stayed the night, but the rooms and staff were nice. The hotel pool looks like it would be a ton of fun! There was a wedding going on during our stay, but it wasn't too noisy- it was set off to the side.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tammy T, Manager at Hilton Garden Inn Madison West/Middleton, responded to this review

Dear Jill, thank you so much for taking the time to leave a review on your recent stay with us at the Hilton Garden Inn Madison West / Middleton! We are thrilled to hear that you had a great time at our hotel and that the staff was helpful and the wedding wasn't too disruptive during your stay. We hope... More 

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