Besides being charged twice on my Debit card, the customer service was terrible. They had us registered in the wrong room, quoted the wrong rates, and one of the employees even refused to honor the rate that we were told the night before while already staying there a night. The hotel was nice. Amenities were nice, but customer service goes... more

Excellent expierence! My new job sent me to WI for training for 3 weeks and I stayed at the Staybridge Suite and simply loved it!!! They bed was hella comfy and I really enjoyed the free washer and dryer. The staff was very friendly. Tues-Thur is free happy hour nights with free beer and wine. Great way to socialize! Will... more

I have stayed at this hotel a few times for work and it has been good everytime. The location is good for me because my office is on the same road. Also there are a lot of restaurants close and easy to get to for dinner. Rooms: The suites are really big. All of mine (I'm assuming the whole hotel)... more

I stayed at this property while in town on business. 4 nights were too long. The beds were very hard and uncomfortable. When I spoke with the manager I was told the beds had just received new "toppers" . My suggestion is they get new mattresses. Rooms were very noisy - walls thin and tv's and conversations as well as... more

the location is nice if you need to be on the west side of Madison.. it's in a nice neighborhood near a variety of cafes, shops, etc.. if you want to spend the weekend on the outskirts of Madison where you can walk to various venues, the Staybridge is a good choice based on where it is however, I wasn't... more

recently spent a night here for family reunion. The location was actually quite convenient, just off the beltline, only about 10-15 minutes from downtown, just go down university avenue. Hotel was great, very nice, clean. Good breakfast and high speed internet included for my laptop! Also, unlike many suburban hotels, you were right next to the "downtown" of middleton, and... more

I have had two long term stays at this property. The facilities are excellent, the staff is very helpful and if you have to be away from home for an extended period of time, it is a great place to stay. There is an indoor swimming pool, exercise room and free laundry facilities. Every morning there is a free continental... more