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Marriott Madison West

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1313 John Q Hammons Drive, Middleton, WI 53562
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231 reviews from our community

Traveler rating
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    95
    52
    17
    17
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40
29
17
111
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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La Crosse, Wisconsin
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 3, 2012

We were snowed in at the Madison airport and drove through a snowstorm so we could stay at our favorite hotel in Middleton. They upgraded us to a corner suite because the WIAA tournament was in town and three busses of high school students were staying at the hotel. It was a short night for us as we had to... More 

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Saint Louis, Missouri
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 20, 2012

The room was nice and clean, Family enjoyed the pool and hot tub. Was there for a short time, so did not have time to eat at the restaurant. Had a problem with the room heat/cool, but the hotel took care of it immediately.

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Raleigh, North Carolina
Top Contributor
219 reviews 219 reviews
45 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed January 27, 2012

As we checked in on a blustery day, we had a warm welcome by always smiling Steve at the front desk. We cannot say enough about Steve; most accommodating and personable; very evident he cares about his guests. Each time we saw him as we went in and out during our stay, he was always smiling and when he noticed... More 

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Carmel, IN
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 4, 2011

We got a Priceline deal on this property and ended up being quite pleased with the experience overall. The staff was very nice, especially the young man at the front desk who recommended a good little restaurant in walking distance. We also noticed that he selected a room for us that was far away from other guests & was nice... More 

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Saint Francis, Wisconsin
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 17, 2011

In July I stayed at this hotel and had a very unpleasant experience. Aside from giving it a scathingly bad review here at Trip Advisor, I also wrote to Marriiott's corporate headquarters. The response I received came within a week of my letter being sent, and according to Chris, the manager at the time, Mr. Marriott had requested he handle... More 

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Waterloo, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 31, 2011

If you are planning a conference in Madison, consider going out a little from the main city and going to Middleton. Clean, friendly and very accomodating.

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san francisco
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 7, 2011

Great atrium hotel Breakfast buffett extra but awesome and staff is very helpful Love the property

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Bainbridge Island, Washington
Top Contributor
74 reviews 74 reviews
49 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 5, 2011

This atrium style hotel (was it an Embassy Suites in a previous life?) is a fine place to stay when you're in the area--right off the Beltline. On checking in, I was told there wasn't an executive lounge for breakfast, so my Marriott Gold status wasn't worth much. Other reviews here say there is such a lounge, on the 10th... More 

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed August 19, 2011

I’ve been staying at the Marriott Madison West 4-5 nights a week for about 2 months now on a long term project. It’s a bit above average compared to other hotels in the same category and I haven’t found anything better in the area as far as the major chains go. I spent a month in the Sheraton and switched... More 

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New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 18, 2011

It's hard to believe this is a Marriott property. I actually stay here several times per month but this last time will be my last. Although the staff is generally friendly & professional, their competence is questionable. The hotel gives the impression that it is too large for its operating budget. The linens are old and tired (holes in the... More 

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