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Marriott Madison West

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1313 John Q Hammons Drive, Middleton, WI 53562
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Marriott Madison West
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231 reviews from our community

Traveler rating
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    95
    52
    17
    17
See reviews for
40
29
17
111
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Memphis, Tennessee
Top Contributor
84 reviews 84 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My stay was very pleasant at the Marriott West Hotel. The front desk staff was one of the friendliest I have encountered while traveling. It is very clear that people are a top priority at this hotel. Shout out to Jose for shuttling us back and forth to dinner and to the gentleman who supplied me with a charging block... More 

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Mackinaw, Illinois
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed twice now at this hotel for the Great Taste of the Midwest beer festival, and have enjoyed the hotel both times. Located in easy walking distance of Capital Brewery to catch the shuttle is nice. As well, the first year, the hotel's shuttle took us to and picked us up from the festival, though the 2nd year... More 

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Top Contributor
68 reviews 68 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 8, 2015

Great service along with comfort. My suite was huge and the king size bed was comfortable and clean. The Concierge Lounge is roomy with the usual breakfast and evening snacks. Susan is pleasantly accommodating. The shuttle service availability was convenient and on time for airport trips and daily trips to and from work. Falling Water, the restaurant in the atrium,... More 

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Jupiter, Florida
Top Contributor
92 reviews 92 reviews
63 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed March 5, 2015

This is now the 3rd time I have stayed here, and it has gotten better each time. The staff and the welcome was nothing short of phenomenal. The concierge lounge was very nice and well stocked. The lady up there was really friendly as well. The room was clean and comfortable. Other than the bacon smell in the room in... More 

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Dubuque, Iowa
Top Contributor
122 reviews 122 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed March 4, 2015

This is 9th time we stayed here. Not worth the money. My employer takes care of accommodations and pay for the room. This was not up to par. As a standard procedure when checking into a room I pull the sheets back. The one bed had not been changed from the previous guest. I called the front desk and said... More 

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New Berlin, Wisconsin
Top Contributor
69 reviews 69 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 19, 2015

While nice, this hotel didn't have anything that was particularly special about it. We had a corner room on an upper floor so it was quiet in the bedroom area, but in the evenings you could hear the noise from the atrium in the entryway and a bit in the seating area. I imagine if you were on a lower... More 

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Sewickley, Pennsylvania
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 13, 2015

All in all, this is an adequate Marriott business hotel. The soaring atrium gives great atmosphere and I found the service to be top notch. Check in was fast and polite. Wait staff were cheerful and fast. The hotel will benefit from updating but I would stay here again.

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Wisconsin
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 13, 2015

Dingy hotel, dingy rooms. The staff was unfirendly, and they charge you $15(!!!) a day for WiFi access. This is not a good hotel. Stay somewhere else when you go to Madison, there are plenty of other nice options.

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Marathon, WI
Top Contributor
98 reviews 98 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 7, 2015

Recently stayed at this hotel for the first time during the Wisconsin Track Coaches Association Coaches Convention. Our rooms were typically hotel rooms - but no complaints. The front desk worker that helped us with our rooms was fabulous. I believe her name was Alexis. She was spunky, friendly, and very welcoming. There were over 2,000 + track coaches her... More 

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New York City, New York
Top Contributor
67 reviews 67 reviews
56 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 5, 2015

This property had alot of complaints on tripadvisor but I thought the room was fine, concierge lounge was pretty good, service was good and the lobby restaurant had a good menu and beer/wine selection. The gym and pool were pretty good as well. Not sure what all the complaints were about and I travel every week.

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