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Marriott Madison West

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1313 John Q Hammons Drive, Middleton, WI 53562
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1 room 1 guest
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Marriott Madison West
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259 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buena Vista, Colorado
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed two nights over Memorial Day weekend at this property. We should have thought something was up when we checked-in and weren't given a room on the Concierge Level as we are gold Marriott members....instead we were given a room "with lots of floor space" however, there wasn't any closet space. As we settled in to our room for... More 

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Chris S, Manager at Marriott Madison West, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay at the Madison Marriott West. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for for the room issues you experienced. We have... More 

Boston, Massachusetts
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Over all a good place near many restaurants with a good bar in the hotel. The room was fine, clean. If you like beer eat at Sprecters across the street. They have great pub food and large on tap selection.

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Madison, Wisconsin
Level Contributor
107 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful building. Huge waterfall. Classy bar and separate dance hall with bar. Large rooms. Great food. Huge banquet rooms. This is where people like the First lady stays when coming to Madison Wisconsin in the past.

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Madison, Wisconsin
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Marriott the weekend of August 8 with friends. My friend was getting married and we had 2 rooms booked to accomodate the bride and bridal party. The rooms were ok, beds were comfortable but I wasnt wowed by the service. The hotel is in a great location with many nice restaurants close by, the mall is also... More 

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Chris S, Manager at Marriott Madison West, responded to this review

Thank you for taking the time to review your recent stay at the Madison Marriott West. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your stay a “4”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations... More 

Denver, Colorado
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I've stayed at many Marriott properties (platinum member for past several years) and this is BY FAR the worst full service Marriott. I've stayed here several times, but will often op for the lower tier Marriott properties or Hilton when I can get in. The property is extremely outdated. The breaking point that led to this review was the shower... More 

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Madison
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed 2 nights at the Marriott Madison West for work. Overall it was a nice stay, went to eat at Sprechers across the street then to quaker steak the next night via the free Middleton Shutte. No fridge in the room, couldn't keep my drinks cold. TV was nice, pool area was amazing as was the fitness center. Check... More 

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cardiff
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Went to book a room using a VIP voucher for a free night's stay. Was greeted with a shocking degree of red tape, delay and suspicion and warned 5 times that if I had not given them the correct details on the voucher, I'd get charged full price. When the staff are so rude to you that you think you'd... More 

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Chris S, Manager at Marriott Madison West, responded to this review

Thank you for taking the time to share your recent experience at the Madison Marriott West with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I am very sorry to... More 

Rolla, Missouri
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights while visiting historical sites in southern Wisconsin. After check-in, we discovered our room was on the side of the hotel facing Rte 14/12, and a bit noisy. The front desk staff (Tyler) was very accommodating, and moved our room to the other side of the hotel. Much better, and despite a large wedding on the... More 

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Milwaukee, Wisconsin
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent the weekend in the Madison area for our anniversary and stayed at this hotel one night using our annual free stay. Great location as there is an outdoor mall with some nice restaurants across the street and Capital Brewery is just to the east. The hotel was very busy as they had multiple weddings the evening of our... More 

Was this review helpful? Yes
Chris S, Manager at Marriott Madison West, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Madison Marriott West. We are glad that you enjoyed your overall stay with us and the areas surrounding the hotel and that they met your needs for your weekend away. We strive to offer great service to our guests and it appears that you... More 

Globe, Arizona
Level Contributor
133 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this Marriott recently, and had the best night's sleep ( love the puffy bed!) The interior atrium housing the public spaces well laid out, and the rooms surround it with interior walkways. My room was spotless, there was no noise, and the bed was exquisite. The bathroom was roomy, clean and I loved the amenities in the bathroom.... More 

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