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Quality Inn & Suites

2.0 of 5 1721 Plaza Dr, Menomonie, WI 54751 (Formerly Comfort Inn)
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Quality Inn & Suites
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Quality Inn & Suites
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42 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

We paid for our stay using a debit card. New owners have stored that info and attempted fraudulent charges. The first time the amount was more than $500. The amount was reversed. We checked out and were paid in full last week. Now 2 more payments were presented today.. $268 & $84. Additionally, new owners are turning off heat in... More

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Minneapolis, Minnesota
Top Contributor
82 reviews 82 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed October 20, 2014

We stayed here for UW Stout Orientation Weekend because it was the only option available. The check-in process was very long because the printer wasn't working to print out our bill and they couldn't fix it. This was stressful because we had a long drive and then we weren't able to find the hotel. I didn't realize it was not... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 14, 2014 via mobile

The ice machine didn't work. The elevator smelled like strong urine. They did finally close the elevator for a "remodel". The beds were comfortable. There was a rotten odor to the room, couldn't figure out what it was from. Did not like it here at all.

Was this review helpful? Yes 2
Milwaukee, Wisconsin
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 17, 2014 via mobile

Located at the eastern entry to Menomonie, this hotel sits amidst a couple of large truck stops and is popular with drivers. The staff are great but the facility is tired. Linens and towels are clean and new and the bed is fine, but the rooms are worn out. There is a nice family restaurant in walking distance. Not a... More

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Stonington, Connecticut
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 25, 2014

The good: Beds were reasonably comfortable, pool looks nice, although I did not use it. Breakfast was free. The bad: Rooms are falling apart, and I don't think it was just my room. Toilet did not flush, although I fixed that problem using a paperclip to reattach the rusted chain. The coat rack is falling off the wall. While the... More

Was this review helpful? Yes 2
SF Bay Area
4 reviews 4 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 23, 2014

Although we weren't expecting a Westin at $75/night, the place did feel a bit run down. The place has a funny smell to it, and details are not attended to (for example, there was no breakfast attendant so much of the food was gone at 7:30 am). There were also several small things that went wrong (e.g.room keys not working)... More

Was this review helpful? Yes 1
Jenison, Michigan
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 20, 2014

Our room was fine. Was traveling with family. One room was cancelled. They were able to get a room but it wad filthy. They complained and were given new sheets and cleaning supplies to take care of themselves. Next day room was the same except loose dirt on the bed and urine in the toilet. The room across from us... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

When we arrived on 7/16/2014, we were told that there was a problem with the hotel key system and that we would need personal escorts to open the room for us each time we needed to get into our room. We were there with my son's baseball team for two nights and three days. The staff was tirelessly opening room... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2014

Stayed 2 nights. The sheets and towels were super soft. It was nice having a fridge and microwave in the room. The breakfast was delicious and there was a wide variety of food items to choose from. The pool and hot tub were very relaxing. The staff were all very nice and helpful!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
QualityInnMenomonie, General Manager at Quality Inn & Suites, responded to this review

Thank you for the great feedback! Of course our number one priority is to ensure that our guests feel safe, relaxed, and comfortable while staying with us. We've also choose our breakfast choices based upon what our guests have gave us feedback on. So we are pleased you enjoyed yourself. We hope to see you again in the future! More

Minneapolis, Minnesota
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 15, 2014

Due to blizzard conditions I decided to pull off the road and this was the first hotel I came to. The front desk staffer (who might have been the only employee on-duty due to the weather) was working hard taking care of both existing and arriving guests, but did a great job under the circumstances. Very clean room, with a... More

Was this review helpful? Yes 1
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Additional Information about Quality Inn & Suites

Address: 1721 Plaza Dr, Menomonie, WI 54751 (Formerly Comfort Inn)
Phone Number:
Location: United States > Wisconsin > Menomonie
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 61
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Also Known As:
Comfort Inn Menomonie
Menomonie Comfort Inn

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