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All 14 Lake Geneva hotels

Harbor Shores on Lake Geneva

2.5 of 5 Hotel   |   300 Wrigley Dr, Lake Geneva, WI 53147-2049
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Harbor Shores on Lake Geneva
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Ranked #9 of 14 Hotels in Lake Geneva
Certificate of Excellence 2014
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196 reviews from our community

Traveler rating
    45
    86
    47
    14
    4
See reviews for
56
76
4
13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff was pleasant and the check in process was quick. A request for a higher floor was granted quickly. However, please do no attempt to answer questions when you do not know an answer. I simply asked why does this hotel charge a resort fee? The answer I received was "because we do not know what you paid for... More 

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Iowa
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had the pleasure to spend the weekend of November 15th at the Harbor Shores Hotel. I was very impressed with the stay. First of all the check in was smooth and the employees friendly and helpful. We had a room with a balcony looking over the lake. Even thou our room was on the first floor, it was still... More 

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sterling
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 18, 2014

Stayed last weekend. We used the hotel as our base for walking the lake trail. The hotel is fine and the rooms are adequate. What really impressed me was the staff. The check-in people were friendly and very upbeat. They really seemed to care and want to help. Other staff I interacted with also were great. Staff like this indicates... More 

Was this review helpful? Yes 1
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

gscs76~ Thank you so much for taking the time to tell us about your stay. We are glad that you chose us to stay with, and were able to take advantage of the lake path. What a beautiful path; there are so many gorgeous homes and properties to see! I would like to personally thank you for the remarks about... More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2014

I stayed one night in this wonderful place, the staff were very welcoming without exception. In addition, the swiming pool and te Jacuzi were very clean and neat. The hotel is calm and peaceful, I took the room of lake view its 30$ more expensive but the view is worth that cost. very clean room and tidy hotel every where.... More 

Was this review helpful? Yes 1
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

798ammar~ Thank you for taking the time to write a response about your visit! I am so glad that you enjoyed your stay here with us. That view of the lake is truly breathtaking, and I am excited that you were able to take advantage of it. We do offer the basic continental breakfast complimentary with your hotel stay; we... More 

Coralville, Iowa, United States
Contributor
16 reviews 16 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2014

General Manager Tammie Carstensen may be the best I've ever met. Her and her team of front desk, housekeeping, and breakfast area personnel are wonderful. The rooms are clean and comfortable and some overlook the Lake, which is absolutely beautiful! While the hotel offers a workout room, pool and hot tub, it's the people that truly make the difference, and... More 

Was this review helpful? Yes 1
harborshoreslg, Sales Manager at Harbor Shores on Lake Geneva, responded to this review

Rob K~ First, I would like to sincerely thank you for taking the time to review us here on Trip Advisor. It is truly reviews and guests like you that make me love my job. What nice words you were able to share about our staff. We all are very blessed to work for someone like Tammie. She truly cares... More 

Arizona
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 22, 2014

Clean room, comfy bed, great view, small but useful kitchenette -- and if you plan to stay a few nights, you might want to take advantage of the latter, because the continental breakfast on offer is truly pathetic.

Was this review helpful? Yes 2
harborshoreslg, Sales Manager at Harbor Shores on Lake Geneva, responded to this review

Azplayer~ First, I would like to sincerely thank you for taking the time to review us here on Trip Advisor. It's reviews and comments from our guests that help us make appropriate improvements in our establishment. I have noted that you were displeased with the breakfast and will take your concern to the general manager. I am glad you were... More 

Dousman
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 20, 2014

I negotiated a better rate down to what they offer their "StarClub" affiliate members the day before I came and it wasn't even worth the discount! They initially assigned me room 104..which is 5 feet away from parked cars right outside the balcony. When I asked for a room higher up, away from the exhaust, the first response the service... More 

Was this review helpful? Yes 1
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Tammy M. ~ I would like to first of all thank you for taking the time to write a review on your recent experience. It is our goal to ensure that each and every guest has a pleasant stay while they are with us and we will go out of our way to make sure that is the case. I... More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 10, 2014

I was highly disappointed in this hotel. I asked for 1 king or 1 queen bed, but received 2 queen beds. The bedspreads were dirty and had stains on them. The bathtub was small and dirty. There was a hair in the drain from the previous guest and the strips on the bottom of the tub were peeling off. The... More 

Was this review helpful? Yes 1
Palatine, Illinois
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 2, 2014

My two cousins and I have been staying at Harbor Shores as our annual overnight getaway for 3 years and this last time was our best yet. Of course, the weather had cooperated well for late September and was beautiful so that helped. But . . . we have always had a clean comfortable room each time and it's very... More 

Was this review helpful? Yes 1
harborshoreslg, Sales Manager at Harbor Shores on Lake Geneva, responded to this review

Gramma125~ First, I would like to sincerely thank you for taking the time to review us here on Trip Advisor. While we always welcome new guests, it is such a breath of fresh air to hear from returning guests like you that always come back for more. I am honored that you and your cousins choose us for your annual... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 2, 2014

Stayed in a room on the 5th floor. Lakeview room was beautiful. Had a few things on the carpet but all in all pretty clean. Had a king size and queen size bed in room with small kitchenette. Balcony was nice at night sitting out there relaxing drinking some wine. Got cruise package. Easy walking distance to attractions, beach, restaurants... More 

Was this review helpful? Yes
harborshoreslg, Sales Manager at Harbor Shores on Lake Geneva, responded to this review

jen13579~ First, I would like to thank you for taking the time to review us here on Trip Advisor. We always appreciate feedback from all of our guests! I'm so glad that you were able to take care of our cruise package! We try and team up with our local businesses for some fun summer packages for you and our... More 

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Additional Information about Harbor Shores on Lake Geneva

Address: 300 Wrigley Dr, Lake Geneva, WI 53147-2049
Location: United States > Wisconsin > Lake Geneva
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Harbor Shores on Lake Geneva 2.5*
Number of rooms: 108
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Also Known As:
Harbor Shores On Lake Geneva Hotel Lake Geneva
Best Western Hotel Lake Geneva
Best Western Lake Geneva
Lake Geneva Best Western

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