First morning we go down to the "continental breakfast", where there was a "fruit salad". The fruit salad was FROZEN SOLID. I had to microwave it for 3 minutes, and the center of each little piece of fruit was still frozen, whereas the outside was soggy. Charming. I called the front desk and complained, they said they would talk to... More

Our stay in Lake Geneva centered around a tandem bike rally and the hotel staff were wonderful throughout our weekend stay. Our room was ready for us at our requested early check in and we were able to extend our check out by 1 hour at no extra charge. The hotel is well-located to all downtown activities and many eateries... More

For my birthday the hotel next door refused to allow me to check in. This place, not only actually wished me a happy birthday, but they booked me for the hotel that night at the same price (Which was much cheeper than the other hotel) and the service was GREAT! I'd come back

Our bicycle tandem group stayed the weekend of May 17-19. All members of our group stayed in a lakeview room which was to die for. It helped that the weather was perfect. All members of the staff were very helpful and courteous. They allowed us to use the breakfast room for a hospitality room on Friday night. Would stay again.

We stayed only one night, but were generally very pleased. Our room had a balcony with a wonderful view of the lake, the king bed was very comfortable, and the kitchenette had a refrig., microwave, toaster, and Keurig-type coffeemaker, along with dishes, silverware, and wine glasses. The pool was not large, but very clean, and the whirlpool had very strong... More

I enjoyed this property a lot. Staff was pleasant and efficient. My room was clean and spacious and the view of the lake is superb. I was there in late April and the weather was awful: cold, foggy and rainy. It was nice to sit in the room for a few hours and read looking out at the lake. I... More

Had a very pleasant one night stay. We were upgraded to a lakeside room with a great view which was a pleasant surprise. Hotel was very nice and conveniently located within walking distance of downtown Lake Geneva. Very friendly and knowledgeable staff. Would highly recommend a stay at Harbor Shores hotel.

Stayed for 2 nights while in town for a wedding. Great location-walked to the Rivera ballroom and throughout the downtown area. The parking lot was a bit cramped over the weekend. Room was clean, bed was comfortable and the kitchenette was a bonus.

We stayed here on the off season with a Living Social coupon and enjoyed the sizable, clean room and friendly service. As our stay was only one night, we didn't use the kitchenette, but that is a helpful amenity for for summer visitors and a longer stay. The lake, shops and some good restaurants are within walking distance. We would... More