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Harbor Shores on Lake Geneva

Certificate of Excellence
2.5 of 5
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300 Wrigley Dr, Lake Geneva, WI 53147-2049
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Harbor Shores on Lake Geneva
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Ranked #10 of 14 Hotels in Lake Geneva
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed February 27, 2015
W_MOshkosh_WI Oshkosh, WI
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205 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin, TX
Contributor
13 reviews 13 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I've visited Lake Geneva a number of times and stayed in other hotels. This trip was spur-of-the-moment, and our favorite place was booked, so we decided to give Harbor Shores a try. It has a great location on the lake and in close walking distance to all of the downtown shops and restaurants. I booked a "King or Queen Lake... More 

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harborshoreslg, Sales Manager at Harbor Shores on Lake Geneva, responded to this review

nks1234~ Thank you for taking the time to review your stay with us here on Trip Advisor. Please allow me to address some of your concerns. When we receive online reservations we also see the "king or queen bed". I apologize that the queen bed did not seem to suit your needs during your stay. Please know that we do... More 

Oshkosh, WI
Top Contributor
51 reviews 51 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 27, 2015

The hotel has a great location. We paid extra for a lake view...which in the winter is a bit funny, but we did watch ice fishermen and some dogs enjoying some expercise. The rooms have dishes and a Keuring with 2 complimentary K Cups. Very nice set-up along with the refrigerator. Heating unit was a bit noisy, but nothing that... More 

Was this review helpful? Yes 2
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

W_MOshkosh_WI~ First, I would like to personally thank you for taking the time to review us here on Trip Advisor. I am glad that you were able to take advantage of our lake view; I catch myself looking out there at the ice fishers as well! Hopefully you can come back once the lake unfreezes to enjoy our other beautiful... More 

McHenry, Illinois
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 14, 2015

So the place was very nice and I imagine in the summer it is beautiful. The room we had smelled a little like it use to be a smoking room and the continental breakfast was very light but it was a still a nice stay. Having the restraunt in the lobby was great.

Was this review helpful? Yes 2
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

LeeJay S~ Thank you for taking the time to review us here on Trip Advisor. I always love to hear when our guests had a great stay. I do apologize for what seemed to be a smoking smell in your room. Please be sure to let us know if that occurs; we will be more than happy to take care... More 

Illinois
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 9, 2015

I am very late in writing this review. We stayed here last July. It is conveniently located in Lake Geneva. We were able to walk anywhere we wanted to go. The staff at the front desk were great and extremely informative. The room was a little outdated but was clean. The kitchenette would be convenient for a long stay but... More 

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harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Michigan323~ Thank you so much for taking the time to review us here on Trip Advisor; better late than never! I am so happy to hear that you enjoyed your visit with us this past July. I'm sure the lake looked beautiful, and I hope that you were able to enjoy some nice weather! It seems as though you were... More 

Chicago
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 6, 2015

We have stayed here before as we like the location. However, we did have some issues with this stay. We had a lake view room. But, the first room we were assigned had problems with the heater. It would run hot, turn off, then run cold. We had maintenance come up to look at it, and were told it was... More 

Was this review helpful? Yes 1
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

DonnaW~ First I would like to thank you for taking the time to review Harbor Shores. We always welcome returning guests, and truly appreciate your business. I am sorry to hear about the problems that you came across during your stay with us. We always take these matters seriously, and our maintenance staff has addressed the heater issues as well... More 

Chicago, Illinois
Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 3, 2015

I loved the room with lake view and terrace. The sunset was absolutely beautiful. Like having little kitchenette in room, with sink. Even though small, it was very appropriate while traveling with kids. Room not so spacious, but very comfortable.. Friendly staff and very satisfied with the value.

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harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Monaco_12~ First I would like to thank you for taking the time to write a review for our establishment. I always love hearing about people's stays, whether it's complimenting our facilities, or recommendations for what we can do to better accommodate to you. I am very glad you were able to take advantage of the lake view with the balcony;... More 

Chicago, Illinois
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 1, 2015

Spent New Years Eve at Harbor Shores of Lake Geneva and was very impressed with the property. Large, well appointed rooms with both a King and Queen bed in the large room along with a kitchenette. The beds were ultra-comfortable, bedding was very nice and the room was extremely clean. Front desk staff was friendly, efficient, and very pleasant as... More 

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harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Tom M. ~ First I would like to thank you very much for taking the time to review our establishment. I am very glad that you enjoyed your New Year's Eve here with us. Thank you for your compliment toward our staff. I truly do take great pride in our staff here at Harbor Shores; we are like a big... More 

Chicago
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 of 5 stars Reviewed December 31, 2014

I did a one night stay for work and ate at Gino's (separate review for them). I had multiple issues during this stay. Check in was slow as the girl thought I had pre-paid my room. She insisted even though I told her I didn't. I was also charged a $10 "reservation fee" for booking on-line which is bogus and... More 

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harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Robert_B458~ Thank you for taking the time to review our hotel and tell us about your stay. First, I would like to explain that $10 fee. It is an Administration Fee that is charged to every reservation made online. This fee cover's what the online travel agent's charge for our online presence. I will look into that not being seen... More 

Senior Contributor
32 reviews 32 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 26, 2014 via mobile

Harbor Shores is across the little street from Lake Geneva, a huge, beautiful lake, noted for summer activities. All rooms have storage for long periods, a Keurig coffee maker, microwave, and mini 'fridge. Gino's Pizza is attached to the lobby. Video games and DVDs can be rented in the lobby. We love to go in the quiter months of winter.... More 

Was this review helpful? Yes 1
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Lagunaone~ Thank you so much for taking the time to review our hotel! I'm thrilled to hear that you enjoyed your visit, and were able to take advantage of our amenities. It's nice to be able to take advantage of the indoor pool facilities and DVD rentals, especially on those nights that you just feel like staying in. Being able... More 

Chicago
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 2, 2014

The staff was pleasant and the check in process was quick. A request for a higher floor was granted quickly. However, please do no attempt to answer questions when you do not know an answer. I simply asked why does this hotel charge a resort fee? The answer I received was "because we do not know what you paid for... More 

Was this review helpful? Yes
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

AL~ Thank you for taking the time to review our hotel, and tell us about your experience. I would first like to explain the Administration Fee that you are charged at the front desk (the $10 per night). This is a fee that is charged when booking online. The fee was implemented in order to cover the fees that online... More 

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