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Geneva Ridge Resort

W4240 Hwy 50, Lake Geneva, WI 53147 (Formerly Lodge at Geneva Ridge)
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Geneva Ridge Resort
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Geneva Ridge Resort
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343 Reviews from our TripAdvisor Community

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Traveler rating
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    97
    61
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    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Geneva Ridge Resort
See the most recent reviews
Wheeling, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I picked this resort for a golf outing with my four brothers and our sons, total of 14 men. This was one of the worst hotels I have ever stayed at. Upon entering my room there were shreds of paper on the floor by the closet and the bathroom floor. A towel was laying on the floor in the bathroom... More 

Was this review helpful? Yes 3
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear PhillipF, Thank you for taking the time to post your comments of your stay on TripAdvisor. We strive to provide excellent guest service in all of our Geneva National Resort properties/restaurants and golf club; and with your outline of comments we are reviewing as a team and we will correct and become better. Our Signature Golf Courses are amazing... More 

Ixonia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Purchased a groupon for one night and was not disappointed. Outdoor patio and pool area is beautiful-a great place to be with family and friends. Rooms are cute, but I spent most of my time outside. Only complaint would be very slow service at the outdoor bar/grill. But, I plan to visit again this summer, so overall I would recommend.

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Thank you SuperAwesom for reviewing your past stay with us at Geneva Ridge Resort! We look forward to having you stay with us again this summer; remember Bar 55 our outdoor bar area has live entertainment Saturday & Sunday's from 12noon - 3pm and an all day Happy Hour Monday and Tuesdays!! We are addressing the service staffing outside since... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I had an amazing time at Geneva Ridge Resort. From the time we walked in, we were treated like kings and queens. The staff was amazing and I did not have one bad encounter with any of them. If you needed something in your room they were right on top of it and assured it was something... More 

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Congratulations Nikkihansen2!!! Thank you for your kind comments and review on TripAdvisor! We enjoyed having you stay with us and on behalf of the entire staff we cannot wait to have you both stay with us again in the near future! If there is anything we may assist or help you with in the near future please feel free to... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 28, 2015

Well it was 6:15pm on a Saturday and me and my friends were sitting around the outside patio bar along with 40- 50 other people and there were about 30 people in the pool area and we were told that the food outside was done for the day. At the same time we saw 3 staff members go home for... More 

Was this review helpful? Yes 3
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Jsjk93 - Thank you very much for sharing your feedback regarding your visit to Geneva Ridge Resort. I have reviewed your notes and also reflected back to our outdoor Bar 55 food service time of 11am - 6pm; with pizza's available until close(or until insects and guest discomfort) from our bartender. I would first like to extend our sincere... More 

Travelers are raving about these Lake Geneva hotels

Menomonee Falls, Wisconsin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 22, 2015

We were there for our anniversary and when we walked in it seemed nice. They had a beautiful patio, fire pit and bar. Which you can sit out and enjoy a nice view. But when we went to check out our room it was on the basement floor and it felt very damp. The room was fine nothing special. Our... More 

Was this review helpful? Yes 3
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Melissa C., Thank you for choosing Geneva Ridge Resort for you Anniversary celebration. Our maintenance department did check your wine cooler that was in your guest room for temperature to assure the next guest the appropriate wine chill for their stay. We also went over the lighting comment and our management company is aware of the needed TV size... More 

Godfrey, Illinois
1 review
4 of 5 stars Reviewed June 22, 2015

Although this is clearly an older property, the upkeep has been good. Staff is friendly for the most part, but we did have a small issue with the spa personnel. The yoga class with Kathy was very good, though. The grounds are well groomed, but there are some bees that hand around the pool. All in all, a very nice... More 

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear PatZ47, Thank you for reviewing your stay at Geneva Ridge Resort. I have reviewed your comments and have spoken with our Spa Director and team in regards to providing exceptional guest service and where we may have dropped the ball with your interaction. We look forward to having you stay with us in the near future while you travel... More 

Sheboygan, Wisconsin
Level Contributor
4 reviews
4 of 5 stars Reviewed June 12, 2015

We stayed at the Geneva Ridge as part of a golf package. The Geneva Ridge was a great place for 4 guys that was just interested in golfing, with a nice place to stay over night. The rooms, and bath are dated and small, but clean and comfortable. The pools were very nice. Dinner menu was limited, but the breakfast... More 

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

I like the name "Bigduck66"! Are you related to "bigduck77" by any chance!!? I want to personally thank you for choosing Geneva National Resort for your groups golf outing and stay. Our 3 Signature golf courses are amazing and we hope that you found them challenging and exciting and have made you want to come back and golf again! Our... More 

Sheboygan, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2015

The Geneva Ridge Resort is a great facility. It has all the amenities that a resort hotel should have. The restaurant menu is quite limited I thought. The hotel has a very nice swimming pool, nice hot tub, and a out door pool. I thought that the rooms were quite small, and the bathrooms were really tiny with small shower... More 

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear bigduck77, Thank you for your review of your past stay with us. Our indoor and outdoor pools are equally amazing since both offer a view, are big and spacious, and the indoor pool area does have a hot tub, dry sauna, eucalyptus steam room and locker room area for all guests to use. Our new restaurant menu comes out... More 

West Des Moines, Iowa
2 reviews
5 of 5 stars Reviewed June 8, 2015

We had a large group golf outing planned for the first weekend in June and I could not be more pleased with how it turned out. Mike Schumacher and Erin Dreger were fantastic to work with. They greeted us in the lobby, gave us a tour and made sure we had everything we needed upon arrival. Very classy move. The... More 

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Thank you OnIowa82 for choosing Geneva Ridge Resort for your groups overnight stay and Geneva National for your groups golfing. You called out two of our Rock Star employees, Mike and Erin and I have made sure I copied them on your review so they know you appreciated their excellent attention and guest service!! You also mentioned Markus and James... More 

1 review
2 of 5 stars Reviewed June 8, 2015

For $275 we expected a large HD TV, Full length mirror (my husband is 6'9" and couldn't see his face in the bathroom mirror. No latch on the door, no safe. Bedding was stained. Room was clean...bathrooms were very nice.

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear JSchlundt, Thank you for your review and comments from your past stay at Geneva Ridge Resort. We have taken all comments and our management team has looked into how to resolve many issues that you have noted, such as a full length mirror in the bedroom area, larger TV's, etc.. Your housekeeping issues have been addressed by housekeeping and... More 

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