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Geneva Ridge Resort

3.0 of 5 W4240 Hwy 50, Lake Geneva, WI 53147 (Formerly Lodge at Geneva Ridge)
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Geneva Ridge Resort
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Geneva Ridge Resort
Geneva Ridge Resort
Geneva Ridge Resort
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278 reviews from our community

Traveler rating
    96
    77
    48
    37
    20
See reviews for
56
116
11
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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    (46)
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    (123)
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    (65)
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    (44)
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1 review
2 of 5 stars Reviewed 2 days ago NEW

I will start off with a compliment of the Front Desk Staff, especially Patricia. The staff were very friendly & helpful. But I gave a poor rating because I felt the web site was misleading about having a fireplace I got the Junior Suite: It was described as "King-size bed, small living area with fireplace, extra seating area with table... More 

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
106 reviews 106 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here with a groupon and I think I know why- the hotel was very quiet! The hotel itself was nice- friendly staff, clean, welcoming, and nicely decorated. Our room was pleasant and clean as well. I did notice the "thin walls" people had mentioned here on trip advisor. I'm a deep sleeper and I woke up a few... More 

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Julie D, Thank you for your review on TripAdvisor regarding your past GroupOn stay. Lake Geneva is such a seasonal, resort town that many do enjoy staying November - March due to it being quieter and fun to just stroll around downtown and enjoy all that the area has to offer without too much hassle! We would love to... More 

Roselle, Illinois, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My stay at Geneva Ridge was fine, I was in town for a wedding (off site) and had an average experience. Checking in Thursday (with the Bride) was a bit of a hassle, as some how there was no reservation for her - despite the confirmation email she was able to provide. The front desk clerk (Jahida) was less than... More 

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear SMW714, Thank you for taking the time to place your review of your past stay. We sincerely want to meet or exceed all guest(s) expectations with service in all areas, and we fell down during your stay. We do appreciate your kind compliments about our restaurant staff and Gayle, which we will make sure gets past along to them!... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for a weekend wedding that was held at Geneva National. The bar/restaurant was great, and the staff was very friendly, however we were disappointed with our room. It had a strange smell, and the "water-saving" toilet just forced us to flush 2-3 times each time we used the bathroom. As the wedding was offsite, it would have... More 

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Patriciaveronicap, Thank you for your review on Tripadvisor. We strive to provide every guest with a great experience and rest assured, your comments that were shared will help guide our appropriate departments in making adjustments and changes to enhance future stays. Thank you again, Kris Willis More 

Antioch, Illinois
1 review
5 of 5 stars Reviewed November 17, 2014

Geneva Ridge is a very nice hotel overall. Yes it is a bit outdated and not the fanciest of places to stay, but it was great. The room was nice, clean and comfortable. We had breakfast at the Lakeview Grille which was very good. French toast, eggs, sausage, potatoes and coffee - all ordered off the menu. The coffee was... More 

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Ashley K, Thank you for choosing Geneva Ridge Resort to celebrate your Anniversary Weekend! I have passed along your wonderful review to our spa director and our Hunt Club Steakhouse manager so they can share with their team. In regards to the chocolate covered strawberries not being delivered to your room; we do not offer these in our packages.... More 

Racine
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 6, 2014

We had a fun couple of nights together with two other couples. It was somewhat of a central location to meet. With the off season pricing and early week stay, it was a quiet "all to ourselves" space. The rooms have been recently remodeled and are very "comfy". They were large enough to accommodate all 6 of us sharing food,... More 

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Hello and thank you for the great review, Daniel M! We are excited that you and your friends enjoyed our resort and amenities and created memories together! We thrive as a team to provide a guest experience that is warm, comfortable and accommodating and exceeding our guests expectations. We also appreciate your comment on your experience being far from our... More 

Arlington Heights, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2014

My husband and I stayed here for 3 nights for a little getaway. Since it was the off season it was pretty quiet here. We enjoyed dinners at the Lakeview lounge and the outdoor patio where you can have a drink has a lovely firepit. Very nice resort!

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Patina1, Thank you for choosing Geneva Ridge Resort for your 3-day get-away, and we appreciate your great review of our resort and amenities on Tripadvisor. We look forward to having you stay with us again in the near future! Sincerely, Kris Willis, General Manager More 

Salsadancer146
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 4, 2014

The rooms and the hotel itself are a bit outdated. Our "lake view" room was also so buried behind trees and shrubbery that we didn't see the lake itself. The onsite restaurant had live entertainment which was nice, although it was extremely casual, not meant for a fancy night out. My husband and I splurged for once and got the... More 

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Salsadancer146, Thank you for your review of your recent stay on Tripadvisor. Our management team is looking into the issues you had during your stay to drill down and correct our errors and let downs. We strive to offer excellent guest service and brilliant amenities - with your review we can only build on getting better. Thank you again... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 26, 2014 via mobile

For Sunday breakfast it takes about 10 minutes to get seated although only about 30% of tables are taken. After being seated you have to wait another 10 minutes for waiter to arrive, and food was just ok.

Was this review helpful? Yes 4
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Maggie20146, Thank you for taking the time to let us know of our time situation from the Sunday breakfast buffet. We apologize and have taken appropriate steps in making sure this long of a wait that you endured, does not happen with our future guests. We hope to have you stay with us on your next travels to the Lake... More 

Menomonee Falls, Wisconsin
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 20, 2014

We stayed at this hotel over the weekend for a wedding. The staff was friendly, check-in was quick, the rooms were decent (ours had a smoke smell that I didn't care for), and overall was nicely updated but I just felt overpriced for being off season. The pool area looked nice but we didn't get to try it out. I... More 

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Thank you Tyler VZ for your recent review on TripAdvisor for your stay with us. We continually strive for offering excellent guest service and value and have discussed your review and let downs so that we can forward to management for consideration on improvements and offerings. When you travel to the Lake Geneva area this next summer, please give us... More 

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Additional Information about Geneva Ridge Resort

Address: W4240 Hwy 50, Lake Geneva, WI 53147 (Formerly Lodge at Geneva Ridge)
Location: United States > Wisconsin > Lake Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Geneva Ridge Resort 3*
Number of rooms: 146
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Also Known As:
Lodge At Geneva Ridge Hotel Lake Geneva
Hotel At Geneva Ridge
Hotel Style:
#5 Spa Hotel in Lake Geneva

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