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Geneva Ridge Resort

W4240 Hwy 50, Lake Geneva, WI 53147 (Formerly Lodge at Geneva Ridge)
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Geneva Ridge Resort
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Geneva Ridge Resort
Geneva Ridge Resort
Geneva Ridge Resort
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315 reviews from our community

Traveler rating
    109
    88
    55
    41
    22
See reviews for
65
128
11
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
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English first
  • All months
    (315)
  • Mar-May only
    (65)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (62)
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1 review
2 of 5 stars Reviewed yesterday NEW via mobile

I was very disappointed. We had a large group of about 100 people. And there was a wedding going on. If front desk told me the place was sold out, then why would they only have ONE server for the entire restaurant and bar?? The wait was unacceptable. The poor waitress was frazzled and rightly so. And the ONE server... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 days ago NEW

Better have a lot of time to wait for your food. Quality of the food not very good. However, the banquet area did a nice job. Bar, Dinning Room, way to slow. Not very customer friendly... Not worth the money.

Was this review helpful? Yes

Travelers are raving about these Lake Geneva hotels

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Fantastic accommodations. Friendly staff. Very comfortable and clean sleeping arrangement. Reception staff very tentative to needs. Food was excellent. Views were amazing with very nice veranda. Definitely look forward to returning with my children next time

Was this review helpful? Yes 2
Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just had our wedding at Geneva Ridge Resort and I can't say enough good things about it!! It was more than I could have ever imagined and it would not have turned out the way it did without all of Kelly's help! She is such an awesome person to work with that helped with all the little details. I... More 

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Melissa Mucklin, Congratulations, again, from the entire staff at Geneva Ridge Resort on your past wedding day! I agree that Kelly does a Great job detailing all your needs and creating that magical experience that you have dreamed about for years. Your review has been shared with the entire catering/banquet team and kitchen team so they know they were... More 

Mukwonago, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had our Daughters wedding here and everything was top notch. The View and setting were perfect, the food was excellent, and the staff was so professional. I highly recommend it to anyone wanting an outdoor wedding.

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear CathrynC., Thank you for writing your review on your daughter's wedding on TripAdvisor! I have shared your comments with the entire resort team since we all work to create a great memory for the bride and groom on one of the most important days of their lives! We wish your daughter and son-in-law many years of celebration and lasting... More 

Murphy, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you want a nice place away from the main lake resorts and don't mind having a distant view of gage water (lake Como) then this would be a good choice. It is nicely decorated but not as detailed as Lake Lawn (Delavan lake) or right on the water. The staff could be a little more engaging especially at the... More 

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear rslot, Thank you for visiting Geneva Ridge Resort and writing a review of your stay! It is exciting to see you traveled from Texas to the Lake Geneva area and chose our resort for accommodations! I am sorry some of our team members were not too engaging with you during your stay, we have discussed this in our directors... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The Beds are huge and the sheets are soft. The room is warm.... NOTE TO SELF: Bring your iPod and bluetooth speaker. Ahhhhhh can't wait till my next mini-versary! The showers look nice, but could use an upgrade to a more modern showered.

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Hello Oba K., Thank you for your review and thank you for choosing Geneva Ridge Resort for your mini-versary celebration! Your tag line was amazing - "Get your Honey and GO!" -- We look forward to having you back to celebrate and we may assist you at any time with any questions, dinner or spa reservations to make your next... More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Over priced. Only gives you a beverage cooler in your room. Can't even keep a bottle of water cold. Spent 60 dollars for 2 for dinner and could not keep my daughter dinner cold. Called the deck they told me you had a cooler and that is what the web said. Would never come back

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Timothy S., Thank you for taking the time to write a review regarding your past stay with us. Our management team is outlining future resort improvements and our wine cooler is on the list. In the past, our major percentage of guest(s) had requested beverage coolers or wine coolers over a mini refrigerator. We thought it was in regards... More 

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The resort overall is overpriced. The common areas were pretty clean but the fitness center equipment was extremely old and filthy. The restaurant and bar delivered good service but there were burn wholes in the drapes and the scenery was interrupted with the filthy pool outside. Cover it up! The indoor pool had food swimming in it with you because... More 

Was this review helpful? Yes 2
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear 2015CL, Thank you for outlining in detail issues you had during your stay with us at Geneva Ridge Resort. It is guests like yourselves that help us improve, maintain and provide excellent customer service, which is what the hospitality industry is about and offers. We also shared your comments with the super star employees that you mentioned and had... More 

Hollandale, Wisconsin
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2015

I just returned from a weekend at the resort with my girlfriends. I was a bit skeptical after reading some of the reviews and was wondering if I had made the right choice. I DID! The staff couldn't have been nicer. After checking in and going to the room to unpack. We received a call front the front desk about... More 

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Debra O, Thank you for choosing Geneva Ridge Resort for your girl's weekend getaway! I have shared your review with our team at the front desk and maintenance so they are aware of your great comments (and they remember you ladies!). We hope to see you this summer around the fire feature when Bar 55 is open and the... More 

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