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Geneva Ridge Resort

W4240 Hwy 50, Lake Geneva, WI 53147 (Formerly Lodge at Geneva Ridge)
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Geneva Ridge Resort
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Geneva Ridge Resort
Geneva Ridge Resort
Geneva Ridge Resort
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308 reviews from our community

Traveler rating
    105
    87
    55
    39
    22
See reviews for
64
127
11
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
  • All months
    (308)
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    (58)
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    (123)
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    (65)
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    (62)
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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Over priced. Only gives you a beverage cooler in your room. Can't even keep a bottle of water cold. Spent 60 dollars for 2 for dinner and could not keep my daughter dinner cold. Called the deck they told me you had a cooler and that is what the web said. Would never come back

Was this review helpful? Yes
Chicago, Illinois
1 review
3 of 5 stars Reviewed 1 week ago

The resort overall is overpriced. The common areas were pretty clean but the fitness center equipment was extremely old and filthy. The restaurant and bar delivered good service but there were burn wholes in the drapes and the scenery was interrupted with the filthy pool outside. Cover it up! The indoor pool had food swimming in it with you because... More 

Was this review helpful? Yes
Hollandale, Wisconsin
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I just returned from a weekend at the resort with my girlfriends. I was a bit skeptical after reading some of the reviews and was wondering if I had made the right choice. I DID! The staff couldn't have been nicer. After checking in and going to the room to unpack. We received a call front the front desk about... More 

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Debra O, Thank you for choosing Geneva Ridge Resort for your girl's weekend getaway! I have shared your review with our team at the front desk and maintenance so they are aware of your great comments (and they remember you ladies!). We hope to see you this summer around the fire feature when Bar 55 is open and the... More 

Milwaukee, Wisconsin
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed overnight at this resort the weekend of April 4-5, 2015. Check-in was very smooth, the room was clean with a full king bed, the pool was adequate, and included a hot tub and sauna. I know the property is not new, but the room seemed remodeled, and the tub and shower were definitely

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Kristine C., Thank you for taking time to review your stay on TripAdvisor. We understand you have many choices in the Lake Geneva area and we hope you come this summer to enjoy our pools, live entertainment outside overlooking Lake Como and possible a bike ride into town or on a trail! We look forward to seeing you again... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have never written a review in my life regarding a travel experience (and my husband and I travel a lot), but this trip was SO disappointing that I feel I have to share. There is NOTHING about Geneva Ridge that is worth a single penny of what we paid, which was very overpriced to begin with. Our package included... More 

Was this review helpful? Yes 2
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Katejb16, I am very sorry to read about your stay and experiences you had with us recently. We take pride in our resort and our guest, so your outlined review has specific points that we can focus on as a team and improve upon. We have looked into the package that includes a food and beverage credit to make... More 

freeport
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

The room was nice and clean with a comfortable bed. Staff was friendly but two of three staff were not able to give us accurate directions to the location of the spa. The spa was a HUGE disappointment. Not worth the money at all! Go somewhere else for your spa services!

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear “lexerella", I appreciate you sharing your experience and I am grateful for the feedback you provided. I am sorry you found the spa a "huge disappointment" which I took note. I will personally review our processes with the management team to ensure guests do not get this impression. As a resort and management team we are putting together a... More 

Sycamore, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

What really made the stay was the people.... staff extremely courteous, friendly and welcoming. Gail (Gayle?) at the front desk was especially helpful when we checked in. A nice family-friendly place.

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear "KBReuter", Thank you for your review of your stay on TripAdvisor and your comment on how it was "A nice getaway place." You mentioned that our staff made your stay and you gave Gayle a personal shout out; I will be sharing your review with our team so that they can see they made a positive difference in a... More 

Green Bay
1 review
2 of 5 stars Reviewed 4 weeks ago

I organized a weekend with my adult daughters to have a spa weekend and some time together. I bought a package at what I thought was a classy resort and they advertised weekend getaways. It was not cheap but also included the spa services. When I arrived, I was floored at the room. A small room with two king beds.... More 

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear "Halien B", Thank you for writing such a detailed review of your past stay and experience. I have taken notes regarding the room being small and shower old, our hot tub/pool/sauna area being taken over by children and the bubble issue as well as looking into what menu you may have received to dine off from. We are a... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 16, 2015

This was our first time here -- we usually go to The Abbey. This place is fabulous. They made us feel very welcome from the moment we stepped in to sign in! Even called to check on us once we got in our rooms -- How many places do that! The rooms were clean and comfortable and the bathrooms were... More 

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear TFZMoro, Thank you for writing a review on your recent "Girls Spa Weekend" stay with us! We know you have many choices on where to stay when visiting Lake Geneva, and thank you for staying with us. I have made a note to check our sleeper sofa mattresses with our housekeeping director and our Spa Director has already posted... More 

Fond du Lac, Wisconsin
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 12, 2015

Upon arrival at the Geneva Ridge Resort and after a quick and efficient check in, we just had to stop in at the restaurant/bar located in the front lobby area. The music and singing coming from inside was too much to pass up! Wow! It was a dance party happening! Lots of people enjoying the DJ who had an amazing... More 

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear 13Moondance13, First off, the team here at Geneva Ridge Resort loves your title of your review! How fun! I personally want to thank you for taking the time to write a review on your past stay, and we hope to see you back this summer so you can enjoy our outdoor pool, outdoor Bar55 with an amazing terrace overlooking... More 

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