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All 14 Lake Geneva hotels

Geneva Ridge Resort

3.0 of 5 Hotel   |   W4240 Hwy 50, Lake Geneva, WI 53147 (Formerly Lodge at Geneva Ridge)
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Geneva Ridge Resort
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64%
Ranked #10 of 14 hotels in Lake Geneva
A recent review
3 of 5 stars reviewed 3 days ago
cryd Janesville, Wisconsin
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  • Reviews (242)
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  • Room tips (65)
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242 people have reviewed this hotel

Traveler rating
    88
    65
    40
    32
    17
See reviews for
49
102
10
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Any
English first
Janesville, Wisconsin
1 review
3 of 5 stars Reviewed 3 days ago NEW

"Resort" is really a hotel that is old and has fresh paint and carpet . Was not impressed with the atmosphere of the "spa". low drop ceiling, old raggy robes and linens, couples massage room was really small closet and my therapist kept running into the wall because we were so tight in there, no bells and whistles for sure.... More

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1 review
3 of 5 stars Reviewed 5 days ago NEW

I like the location, as it is only minutes away from the relatives we were visiting. It's also close to both Williams Bay and Lake Geneva, and has great roads for biking nearby. Good fitness room, too. Downside: how can you have no coffee available anywhere in the hotel at 6:30 am? We had a group heading out to play... More

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Kenosha
1 review
2 of 5 stars Reviewed 1 week ago via mobile

This place was close to our wedding venue and seemed to be nice and fairly priced. However, I couldn't be more disappointed with the service from the hotel. We set up a good number of rooms, most 2 night stays but we were able to get some one night stays. Every guest who called to make a reservation for one... More

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gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Thank you ffwife14 for your review on your group rooms held at Geneva Ridge Resort. We are truly sorry that your experience with our service was less than exceptional. It is our priority to exceed our guests' expectations and I am going to look further into finding your block and notes that we would have made since I was not... More

1 review
5 of 5 stars Reviewed 1 week ago

This is an amazing place! The resort, the dining (Saturday night prime rib and Sunday breakfast), the atmosphere, the outdoor pool and lounge area (Bar 55/bartender Cassie=Awesome), the outdoor fire pit at night was peaceful and relaxing and ALL the staff (Linda/Restaurant Manager) and (Joseph/Front desk Manager) were more than accommodating for everything for our Anniversary! ☆☆☆☆☆

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gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Happy Anniversary Michael M! Thank you for choosing Geneva Ridge Resort for your Anniversary celebration get-a-way! I have shared your kudos with Linda, Joe and Cassie as well as the entire team, and I have to agree they are Super Stars and lead other employees by example!! We wish you back to our resort for any other celebrations or for... More

Milwaukee, Wisconsin
2 reviews
5 of 5 stars Reviewed 1 week ago

I was a guest at this resort this past weekend for a wedding I was in and I was not disappointed. The hotel is beautiful. The staff were so nice and always asked how my stay was and if there was anything I needed. The room itself was very modern and I loved the king size bed. The only problem... More

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gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

joemarcz - Thank you for your raving review on TripAdvisor! We love to hear from guests that have enjoyed our resort and can appreciate the beautiful grounds and excellent guest service we all take pride in. Wedding events and ceremonies are one of our many specialties and they are all just beautiful and breathtaking! I have also addressed your remote... More

Illinois
Senior Contributor
24 reviews 24 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival I was excited to spend a 5 day vacation at the resort. It is a good looking resort with nice pool area, fire pit and seating areas with a great view of Lake Como. But….. the devil is in the details!!! The 4 rooms we booked were clean and quite nice but the TV clicker didn’t work in... More

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gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Thank you for taking time to share your recent experience with us at Geneva Ridge Resort on TripAdvisor. Our team is squally up to the challenge to make sure all of our guest(s) stay goes smoothly and providing each guest with an exceptional stay, which is our top priority and we clearly missed with you. We are addressing your TV... More

Frankfort, Illinois
1 review
3 of 5 stars Reviewed 2 weeks ago

Peak season in the area, but this hotel was simply not worth the price we paid. Paid an amenity fee for housekeeping services, but no complimentary coffee offered and staff was young and inexperienced.

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gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Alicia H, Thank you for your review on TripAdvisor. We are sorry that our staff and services did not exceed your expectations and that you felt you paid an 'amenity fee for housekeeping.' We have a $12 resort fee that includes the coffee service in each guest room (and extra packets are available at the front desk) along with... More

Cedarburg
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We were greeted by Lauren at the Front Desk who clearly hated her job and was cold and unfriendly. It was our first and last time staying at this Resort. My advice, make sure you have friendly welcoming people greeting your guests, don't charge $12 per day extra for resort amenities that should be included with your rate and have... More

Was this review helpful? Yes 2
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Thank you for your review 101FCI Cedarburg, We are sorry that we did not experience our wonderful amenities and hospitable service on your stay. Our $12 resort fee is standard within the industry and includes many amenities and services that are outlined on your key card upon check in along with our in-room directory outlining them for your review. Safe... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Certainly not worth the amount of money they charge for the room. Room was clean but needs serious updates, how about a full length mirror and better lighting in the bathroom? Could use an upgrade on internet and television package, and did I mention the tv was about as big as my computer monitor! Also, the staff was friendly but... More

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Thank you for sharing your experience on TripAdvisor. We have looked into our internet connection and the location of your room, time of your call to the front desk for assistance, and we have found that we are still offering high speed wireless on the entire property without any dead zones. We also are reprogramming our TV remotes so that... More

Chicago,IL
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

So-so experience here. Definitely not worth the money we paid. Average hotel room had issues - phone and safe didn't work, only 6 cable channels, mold in caulk around tub. Room was noisey, primarily from hallway activity. Avoid the spa! It is about 30 years outdated. When we arrived they had blown a breaker, which they said wasn't the first... More

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gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Thank you More

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Additional Information about Geneva Ridge Resort

Address: W4240 Hwy 50, Lake Geneva, WI 53147 (Formerly Lodge at Geneva Ridge)
Location: United States > Wisconsin > Lake Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Geneva Ridge Resort 3*
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Also Known As:
Lodge At Geneva Ridge Hotel Lake Geneva
Hotel At Geneva Ridge

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Lake Geneva
Hotel Class
Official Description (provided by the hotel)
Geneva Ridge Resort welcomes you to enjoy all that Lake Geneva, Wisconsin has to offer at our full service resort. Managed by and in partnership with Geneva National Golf Club, we offer you beautifully appointed guest rooms, modern meeting and banquet space, creative wedding rooms, a full service spa, indoor & outdoor pools, access to our marina and much more. ... more   less 
Number of rooms
146

Questions & Answers

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2 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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