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All 14 Lake Geneva hotels

Geneva Ridge Resort

3.0 of 5 Hotel   |   W4240 Hwy 50, Lake Geneva, WI 53147 (Formerly Lodge at Geneva Ridge)
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  • Overview
  • Reviews (245)
  • Photos (45)
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  • Room tips (66)
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245 people have reviewed this hotel

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Traveler rating
    89
    66
    40
    33
    17
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49
103
10
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed today NEW via mobile

Our good friends got married here, and it was magical, truely. Everyone at the resort was very friendly. Great rooms, very clean ;) Over all, a very good experience, and I definitely recommend it for weddings!

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We had an awesome time. The resort is beautiful and the veranda is amazing. There was a wedding going on that weekend which was nice to see but I didn't care for the wedding guests occupying all the seats at Bar 55. Bar 55 is a definite must see but requires more lighting and more seating. I will definitely go... More

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gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Happy Anniversary Linda E! We will look into the lighting at Bar 55 and our beautiful veranda area, and we did have a lot of wedding guests celebrating with us during the holiday weekend. Thank you for celebrating your Anniversary with us at Geneva Ridge Resort and we look forward to having you as our guest in the near future.... More

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I stayed here because we attended a wedding at Geneva National over the weekend. My first impression was all the glass doors at the entrance were dirty, finger and hand prints all over them, and every other glass door I saw was the same. No bellboy, old, unimpressive lobby, terrible looking elevator. We always stay at the... More

Was this review helpful? Yes 4
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Joyce K., Thank you for your comments and review on TripAdvisor. We are sorry that we did not meet your expectations and hope that we have you as our guest in the future. Thank you also for mentioning the AC being loud in your room, since it gives us an opportunity to fix this for our future guests as well.... More

Janesville, Wisconsin
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

"Resort" is really a hotel that is old and has fresh paint and carpet . Was not impressed with the atmosphere of the "spa". low drop ceiling, old raggy robes and linens, couples massage room was really small closet and my therapist kept running into the wall because we were so tight in there, no bells and whistles for sure.... More

Was this review helpful? Yes 2
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Cryd, I’m so sorry we did not live up to the Geneva National Resort standards that we have outlined for all guests and many have become accustomed to. Obviously you did not experience our typical delivery of services and property standards that we strive to achieve. This outlined review was your experience and for that I’m very sorry that we... More

1 review
3 of 5 stars Reviewed 2 weeks ago

I like the location, as it is only minutes away from the relatives we were visiting. It's also close to both Williams Bay and Lake Geneva, and has great roads for biking nearby. Good fitness room, too. Downside: how can you have no coffee available anywhere in the hotel at 6:30 am? We had a group heading out to play... More

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gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Susan F, Thank you for taking the time to write a review on TripAdvisor. Your comments regarding the coffee service was taken seriously and we are adding this amenity to our gift shop for early risers; so thank you for bringing this incident to our attention. We also checked with our marketing department in regards to our website and... More

Kenosha
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

This place was close to our wedding venue and seemed to be nice and fairly priced. However, I couldn't be more disappointed with the service from the hotel. We set up a good number of rooms, most 2 night stays but we were able to get some one night stays. Every guest who called to make a reservation for one... More

Was this review helpful? Yes 1
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Thank you ffwife14 for your review on your group rooms held at Geneva Ridge Resort. We are truly sorry that your experience with our service was less than exceptional. It is our priority to exceed our guests' expectations and I am going to look further into finding your block and notes that we would have made since I was not... More

1 review
5 of 5 stars Reviewed 3 weeks ago

This is an amazing place! The resort, the dining (Saturday night prime rib and Sunday breakfast), the atmosphere, the outdoor pool and lounge area (Bar 55/bartender Cassie=Awesome), the outdoor fire pit at night was peaceful and relaxing and ALL the staff (Linda/Restaurant Manager) and (Joseph/Front desk Manager) were more than accommodating for everything for our Anniversary! ☆☆☆☆☆

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gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Happy Anniversary Michael M! Thank you for choosing Geneva Ridge Resort for your Anniversary celebration get-a-way! I have shared your kudos with Linda, Joe and Cassie as well as the entire team, and I have to agree they are Super Stars and lead other employees by example!! We wish you back to our resort for any other celebrations or for... More

Milwaukee, Wisconsin
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was a guest at this resort this past weekend for a wedding I was in and I was not disappointed. The hotel is beautiful. The staff were so nice and always asked how my stay was and if there was anything I needed. The room itself was very modern and I loved the king size bed. The only problem... More

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

joemarcz - Thank you for your raving review on TripAdvisor! We love to hear from guests that have enjoyed our resort and can appreciate the beautiful grounds and excellent guest service we all take pride in. Wedding events and ceremonies are one of our many specialties and they are all just beautiful and breathtaking! I have also addressed your remote... More

Illinois
Senior Contributor
24 reviews 24 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On arrival I was excited to spend a 5 day vacation at the resort. It is a good looking resort with nice pool area, fire pit and seating areas with a great view of Lake Como. But….. the devil is in the details!!! The 4 rooms we booked were clean and quite nice but the TV clicker didn’t work in... More

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gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Thank you for taking time to share your recent experience with us at Geneva Ridge Resort on TripAdvisor. Our team is squally up to the challenge to make sure all of our guest(s) stay goes smoothly and providing each guest with an exceptional stay, which is our top priority and we clearly missed with you. We are addressing your TV... More

Frankfort, Illinois
1 review
3 of 5 stars Reviewed 3 weeks ago

Peak season in the area, but this hotel was simply not worth the price we paid. Paid an amenity fee for housekeeping services, but no complimentary coffee offered and staff was young and inexperienced.

Was this review helpful? Yes
gnrmanagement, General Manager at Geneva Ridge Resort, responded to this review

Dear Alicia H, Thank you for your review on TripAdvisor. We are sorry that our staff and services did not exceed your expectations and that you felt you paid an 'amenity fee for housekeeping.' We have a $12 resort fee that includes the coffee service in each guest room (and extra packets are available at the front desk) along with... More

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Additional Information about Geneva Ridge Resort

Address: W4240 Hwy 50, Lake Geneva, WI 53147 (Formerly Lodge at Geneva Ridge)
Location: United States > Wisconsin > Lake Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Geneva Ridge Resort 3*
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Also Known As:
Lodge At Geneva Ridge Hotel Lake Geneva
Hotel At Geneva Ridge

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Lake Geneva
Hotel Class
Official Description (provided by the hotel)
Geneva Ridge Resort welcomes you to enjoy all that Lake Geneva, Wisconsin has to offer at our full service resort. Managed by and in partnership with Geneva National Golf Club, we offer you beautifully appointed guest rooms, modern meeting and banquet space, creative wedding rooms, a full service spa, indoor & outdoor pools, access to our marina and much more. ... more   less 
Number of rooms
146

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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