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Timber Ridge Lodge & Waterpark

Certificate of Excellence
7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
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1 room 1 guest
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Timber Ridge Lodge & Waterpark
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923 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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    (207)
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There are newer reviews for Timber Ridge Lodge & Waterpark
See the most recent reviews
Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My kids absolutely love this water park and so we come here for them. For adults, I think it's fine if you know what you're in for. I recommend Grand Geneva if you are without kids. Plan on two nights, max, and take advantage of the babysitting for a nice evening away. I also suggest you pack food for the... More 

Was this review helpful? Yes 1
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Amy P – Thank you very much for your detailed review! I am happy to hear that your family enjoyed our waterpark, and were able to utilize the many amenities we have to offer. I hope we can welcome your family back in the near future. – Kevin More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My family has stayed at this resort before on multiple occasions, and we have had a good time, enjoying both the Timber Ridge Lodge as well as the main Grand Geneva resort. This trip was equally pleasant until our last night. The occupants of the room next door partied -- loudly -- throughout the night, not quitting until after 5:30am... More 

Was this review helpful? Yes 1
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Todd T - Thank you for reviewing your stay. I am very sorry to hear that your stay with us was disrupted by your neighbors. We do have our quiet hours posted in our hallways for our guests to abide by. When they fail to cooperate our public safety team tries their best to handle any issue that may not... More 

Arlington Heights, Illinois
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very pleasantly surprised with the quality and size of out room. The two person jacuzzi was amazing. Our balcony overlooked a beautiful horse pasture and stables. Everything was comfortable and clean. We liked the water park just fine. Everything was fun. It reminded us of a good municipal indoor water park--not huge, but well designed. It wasn't crowded... More 

Was this review helpful? Yes 1
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

bgandl1 – Thank you for your fabulous review. It sounds like your family had a great time with us, and I am glad your room worked well for you and your family. I look forward to welcoming you back for future stays with us. – Kevin More 

Racine, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This spring, on the night before our scheduled visit, our grandson broke his arm. Timber Ridge was notified and they cheerfully sent us a credit. Now here's where they went the extra mile. They applied the Spring price to our August 4th Summer visit which should have been an additional $75-$100. They did this so Grandpa and Grandma weren't financially... More 

Was this review helpful? Yes 1
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Dennis M – Thank you for your great review! I am delighted we were able to accommodate you and your family during these hard circumstances. I am also happy to hear your grandson is doing better and could enjoy the waterpark before returning to school. I look forward to welcoming you back in the future! – Kevin More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Last August my husband and I brought our then 8 and 5 year old children to Timber Ridge. My daughter had just had surgery, but was given the ok for travel/fun. Kevin, the general manager, made sure that our trip was flawless. Staff was lovely, the room was immaculate, and a super fun time was had by all. Great job,... More 

Was this review helpful? Yes 1
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Lisa L – Thank you for providing such a wonderful review! It was my pleasure to assist your family, and glad everyone had a great time. Please do not hesitate to reach out again for future visits. I look forward to welcoming you back soon. – Kevin More 

Saint John
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our whole family went to Timber Ridge to celebrate our anniversary. Our rooms were very nice we had a 2 bedroom and our son & family had a one bedroom. The children loved the water slides and all the different pools

Was this review helpful? Yes 1
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Leslie A – Thank you for your kind review. I am honored to hear you were able to celebrate such a special occasion with us. I hope we can welcome your family back for years to come. – Kevin More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I took our 3 children ages 3, 10 and 14. We all had a wonderful time! The rooms were great . Very comfortable. The water park was always clean. The only bad part is you can't bring food or snacks in the water park. The resorts prices are kind of high.

Was this review helpful? Yes 2
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Traci M – Thank you for taking time to review your stay. I am delighted to hear your family had a great time with us over all. Due to Wisconsin State health code, we are unable to allow outside food and beverage into our waterpark. We do have a snack bar, the ‘Hungry Moose’, located in the Waterpark for your... More 

Schererville, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and myself, and my 8yrs old daughter stayed one night. Very affordable, staff was more than accommodating, room was very clean. Trolley was cool, free ride to grand geneva hotel for eaterys, and petting zoo. So fun, lil girl had a blast! Highly recommend. Only thing we dreaded was not staying one more night. Great mini vacation.

Was this review helpful? Yes 1
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Melinda G – Thank you for a great review! I am happy to hear your family enjoyed your time with us. I look forward to welcoming you back soon! – Kevin More 

Chicago, Illinois
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I took our daughter and 3 grandchildren. We had a 2 bedroom suite and it was great. It had a full kitchen with a dinning table so we cooked our own breakfast and lunches. When the cleaning staff come in they work as a team and do an awesome job. The children loved the 2nd floor loft... More 

Was this review helpful? Yes 1
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Jackie S – Thank you for your wonderful review! I glad your family found the waterpark to your liking, and you were able to utilize our wonderful Spa facility. I look forward to your family’s next visit with us. – Kevin More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose this waterpark hotel due to the proximity to home, and it was acceptable for a short stay. The waterpark is smaller than the ones found in the Dells, which makes it a good option for smaller kids. We stayed Tuesday to Thursday for $151 and change per night..a rate received by calling the hotel directly. The grounds are... More 

Was this review helpful? Yes 4
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Karen D – Thank you for writing such a detailed review. We appreciate all comments, both positive and negative, as we see an opportunity to improve upon our services. I am happy to hear that you were able to enjoy our grounds and explore all the varied amenities our resort and property has to offer. I would like to apologize... More 

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