We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Lake Geneva hotels

Timber Ridge Lodge & Waterpark

3.5 of 5 Hotel   |   7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Hotel amenities
Save Saved
You added Timber Ridge Lodge & Waterpark to your Saves list
Timber Ridge Lodge & Waterpark
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
80%
Ranked #4 of 14 hotels in Lake Geneva
A recent review
5 of 5 stars reviewed 3 weeks ago
Rob7680 Trevor, Wisconsin
Write a Review

655 people have reviewed this hotel

Traveler rating
    307
    211
    61
    47
    29
See reviews for
483
21
Solo
0
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • Any
English first
There are newer reviews for Timber Ridge Lodge & Waterpark
See the most recent reviews
Trevor, Wisconsin
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Family headed out to get away from this Winter funk & depression. Decided on Timber Ridge. Suggested by a friend, 20 Mins from home but felt like we were in the northwoods. Great place for my 2 year old daughter, wife and I. Video arcade was a hit as well as the water park. Plenty to do in downtown lake... More

Was this review helpful? Yes
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Rob7680 ~ Thank you for your kind review. I am so happy that you came to Timber Ridge Lodge to escape your “winter funk”. It certainly sounds like you enjoyed your stay. Thank you for recognizing Melissa in your review. She is a wonderful asset to our team and we are lucky to have her. It was our pleasure to... More

Manitowoc, Wisconsin
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Overall I have to go with a 4/5. A 5 I don't think would be far off though. There are two big negatives we encountered here. Our first was having to leave! We all had a great time, no one wanted to go home! That in no way affects the 4/5 vote though. In all seriousness the 4/5 vote is... More

Was this review helpful? Yes
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Rocks-on-vacation~ Thank you for your kind and detailed review. I laughed when I read that one of the negatives was that you had to leave Timber Ridge Lodge. For me, that was music to my ears! I appreciate all of your positive feedback and I will share it with my staff. Please accept my apology for the two issues you... More

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

My Family has been coming to The Timber Ridge Lodge for several Years. The rooms are clean, the staff is very friendly and helpfull and the grounds are safe. My kids love this place . I would recomend this hotel to everyone with a young family.

Was this review helpful? Yes
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Steve S~ The title of your review made me smile immediately. I love to read the feedback of our returning guests especially those who live as far away as you do. I truly appreciate the kind words you shared and am glad to read of your enjoyment of the rooms, staff and our beautiful grounds. Thank you for the recommendation.... More

Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is a little dated. Room itself is big and clean. the hotel itself needs new carpets and a pain job. The staff are quite young and inexperienced in customer service - couple of bad experiences. The pool area is great fun. Had breakfast - small selection but was decent quality. Overall the hotel was ok but is not cheap... More

Was this review helpful? Yes
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

itsmspadge1~ Thank you for taking the time to comment on your recent visit to Timber Ridge Lodge. Please accept my apology for your impression of the common areas of the hotel and the customer service that you experienced. After our busy spring break period we had the hallway carpets cleaned throughout the resort. I hope you will reconsider and visit... More

Woodstock, Illinois
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Here right now and every time I toss while sleep the loudest bed ever wakes me up. I can hear the noisiest pull- out bed ever too. I don't know if these r the cheap seats because of Groupon and they put us in the worst room or what. Also my bed smells like vomit. My daughter had fun at... More

Was this review helpful? Yes
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Tsiemb~ Thank you for taking the time to comment on your recent stay at Timber Ridge Lodge. Please accept our sincere apology for the experience regarding the noisy bed. Please be assured that our rooms are not assigned by the rate or package type. I am happy that your daughter had fun in the waterpark. I hope you will consider... More

Waukesha, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2014 via mobile

We had the double suite room which was more than enough room for our family of five included two under three year old and a six year old and of course there is the waterpark which we didn't get to enjoy as much as we wanted to great time and great place to stay

Was this review helpful? Yes 1
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Benfam5~ Thank you for your review. I appreciate your feedback regarding your stay. I hope to welcome you back again in the future. Regards, Tom More

milwaukee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 13, 2014

Just returned from a wonderful 1 night stay with our 2 boys, and our friends with their 3 girls. We each had a 1 bedroom suite that we purchased through Groupon. We could not have been more pleased with our trip. Hotel room was spacious and clean. We loved that we could put the kids to sleep in the separate... More

Was this review helpful? Yes 1
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Lovesgoldens ~ Thank you for sharing your review. It is a pleasure to read of your enjoyment of our friendly staff and your positive comments about the suite. I am glad that you had such a wonderful time during your spring break getaway. We would love to see you again soon! Regards, Tom More

Naperville, Illinois
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 12, 2014

Keep your expectations in check--it's a family hotel, not the Ritz Carlton. You're gonna have noisy kids running through the halls and some wear and tear in the rooms. The water park worked for our 2.5 year old, but would probably be too small for kids in elementary school and older.

Was this review helpful? Yes 1
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

windycitygal22~ Thank you for commenting on your stay. Our sincere apology for the noise you experienced during your stay. I am glad the waterpark was enjoyable for your family. We value your comments and look forward to welcoming you back again soon. Regards, Tom More

Chicago, IL
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2014

Less than 90 minutes from Chicago, this fun little waterpark is a nice getaway for our family. Our 4 year old daughter loves visiting this resort. The waterpark has lots of different areas for her to play in, but isn't as overwhelming as some of the big waterparks in the Dells. There's also activities throughout the day, an arcade for... More

Was this review helpful? Yes 1
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

ChicagoDawg~ Thank you for your review. I am glad that you enjoyed your family getaway to Timber Ridge Lodge. Please sign up for our email blasts and check our website for our Hot Date Rates on rooms. I am happy you will return again in the future. ~ Tom More

Geneva
2 reviews
2 of 5 stars Reviewed March 8, 2014 via mobile

My family (of 7 total) and I are currently here and had an awful time getting someone to help us even make the reservation, was hung up on twice by a very crabby lady and once we got here, encountered a very tired and unhappy employee who told us we could not add our second night as discussed and also... More

Was this review helpful? Yes
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Ibjme13~ I am sorry that our Hotel Assistant Manager was not able to reach you prior to your departure to resolve your concerns. Please accept my sincere apology for the service you experienced. The hotel was sold out on the weekend that you were here and I am sorry that we were not able to accommodate your family for the... More

Been to Timber Ridge Lodge & Waterpark? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Water park(26)
  • Great time(13)
  • Very clean(10)
  • Lazy river(7)
  • Spring Break(3)
  • Ice cream(3)

Additional Information about Timber Ridge Lodge & Waterpark

Address: 7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Location: United States > Wisconsin > Lake Geneva
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lake Geneva
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Timber Ridge Lodge & Waterpark 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Tingo, Hotels.com, Agoda and Venere so you can book your Timber Ridge Lodge & Waterpark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Timber Ridge Lodge & Waterpark Hotel
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva

Owners: What's your side of the story?

If you own or manage Timber Ridge Lodge & Waterpark, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.