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Timber Ridge Lodge & Waterpark

3.5 of 5 7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
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Certificate of Excellence 2014
Timber Ridge Lodge & Waterpark
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Timber Ridge Lodge & Waterpark
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796 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The waterpark was wonderful for younger children with a nice variety. The snack bar also had a vegetarian option which was great! The rooms were wonderful and gave a lot of flexibility as to cooking and sleeping options. The restaurant was really nice and so convenient.

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Timber Ridge provides a perfect family get-away for young families. We have three girls, ages 6,4, and 2. The water park and perfectly laid out hotel rooms were great for all of us. The water park has enough variety to keep all our girls entertained, but not too much to overwhelm them or us as parents. Our daughters loved their... More 

Was this review helpful? Yes 2
Fairhope, Alabama
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW via mobile

So many good reviews, why? Timber Ridge needs to update their customer service policies, their rooms and their lifeguard's equipment (duct tape,really?) also, the pool police who search guest's bags for forbidden snacks, juice, etc. To be fair, we bought food at the pool cafe which was ok, drinks, ok too. Room was clean. But, feeling un-welcomed and unappreciated, so... More 

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Chicago, IL
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just got back from a weekend at Timber Ridge Waterpark. The room was a nice size and there were two T.V.s in the unit. The suite also had a kitchenette which was really helpful. Water park was nice, hot tub was nice and warm. Our two year old could use the water slide with his dad. I think this is... More 

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Grafton, Wisconsin
Top Contributor
71 reviews 71 reviews
41 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Timber Ridge is very nice for what it is. Our kids are 4.5 and 2.5 years old - so they are too young for the big resorts in the Dells. The waterpark is great for young kids with a large kiddie area. Best of all, Timber Ridge is all suites. At bedtime, we put the kids in the bedroom and... More 

Was this review helpful? Yes 2
Chicago, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

Our second visit to Timber Ridge was just as good as our first. Rooms and water park are clean and staff is friendly. Perfect getaway for families, especially with younger children. Only complaint I have is that there are not enough water tubes suitable for children 5 and under (the double that can actually seat an infant/toddler).

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Chicago, Illinois
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We bought tickets for a day at the Timber Ridge water park during our stay at the Grand Geneva. We took the super convenient Trolly over to the water park from our hotel, and were very excited to spend the entire day swimming and playing. We have two kids ages 4 and 6, and have stayed at other water parks,... More 

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The Timber Ridge can't compare to the big waterparks in the Dells, but for the location (2 hours closer than Dells for us) it fit the bill. There are only two tube slides, one with rafts and one without. This suited my girls fine (11 & 8) both evenings we went - they may be have bored trying to spend... More 

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Wood Dale, Illinois, United States
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

I loved the fact that the pool environment wasn't humid and the air was clean instead of full of chemicals. The water was also very family friendly as it didn't have too many chemicals in it (didn't irritate my skin) and there were two hot tubs, one for 18 and older that had HOT water and one for all ages... More 

Was this review helpful? Yes
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

So bad. Check in is at 4. Checked in at 3:45 and room not available. Would cLl to let us know. No call. Sat in our car in the parking lot until 5 pm, went back in and told the room was ready. "No one called you." No. Blue moon at the pool area almost saved the day until we... More 

Was this review helpful? Yes 2
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Nosoup4u72~ I am very sorry to hear about the number of issues you experienced. I would appreciate the opportunity to speak with you directly. I hope you will have a moment to stop down at the front desk to discuss in person. ~ Kevin More 

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Hotel Summarization (Beta)

What travelers say

  • Water park(26)
  • Great time(13)
  • Very clean(10)
  • Lazy river(7)
  • Spring Break(3)
  • Ice cream(3)

Additional Information about Timber Ridge Lodge & Waterpark

Address: 7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Location: United States > Wisconsin > Lake Geneva
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Timber Ridge Lodge & Waterpark 3.5*
Number of rooms: 225
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Also Known As:
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva
Hotel Style:
#2 Family Hotel in Lake Geneva
#2 Spa Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva

569 photos of this hotel

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