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Timber Ridge Lodge & Waterpark

Certificate of Excellence
7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
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Timber Ridge Lodge & Waterpark
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Timber Ridge Lodge & Waterpark
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858 Reviews from our TripAdvisor Community

Traveler rating
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    270
    79
    55
    35
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637
32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lake Tomahawk, Wisconsin
Top Contributor
57 reviews 57 reviews
10 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband has brain cancer and we traveled to Lake Geneva to be close to his relatives for a visit. We picked this place so the kids would have a good time at the waterpark. We invited relatives and a few friends for a luncheon. We were so happy to find that the suite was huge. It had a full... More 

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Chicago, Illinois
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Brought my 5yr old daughter and goddaughter and they had a good time at the water park only wish they had a few more options for them, pool was to deep for them and kiddie area was packed. Room was clean and spacious. Liked that it had a kitchen area were we were able to have breakfast before we hit... More 

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chicago illinois
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I took are 2 daughters for 1 night and loved it. We've been to many waterparks in the Chicagoland land area and this resort ranks as one of the best. Great accommodations along with many amenities. We stayed during the end of winter with many of the summer time activities not yet available and still had a... More 

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Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Overall the experience checking in was good. Got to our very large room and it was very clean. I was able to get a cheaper price for this room om expedia. It even had a fireplace and a 2 person jacuzzi bathtub. I had a view of the slides and a small outdoor pool which was still closed this Early... More 

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Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

KaraJane91~ Happy Birthday! I am glad you could celebrate your special day with us at Timber Ridge Lodge. I am delighted that you enjoyed your stay. I look forward to welcoming you back in the future. ~ Kevin More 

Lombard, Illinois
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

First off all - let me start by saying - I did not want to leave!!!! From check in - the agent who checked us in Natalie was excellent - she took her time with us as this was our first visit. I had a ton of questions and she acted as if it was the first time she had... More 

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Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Kristina M~ Wow! Thank you for your Timber-riffic review! I am thrilled to hear that you enjoyed the resort, activities, waterpark and the stables. I appreciate you recognizing our staff members. They work very hard to ensure that each guest who visits Timber Ridge Lodge leaves with memories that will last a lifetime. I will share your comments with them.... More 

Oskaloosa, Iowa
Top Contributor
70 reviews 70 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in a loft suite. Crowded and narrow spaces. Cheap furnishings and kitchen stuff. Our room was worn and tired. The price was very high for the low number of rides and the HIGH number of riders- especially for toddlers.

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Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

connie r~ Thank you for your comments regarding your stay. My sincere apology that our guest suites and waterpark failed to meet your expectations. We value feedback both positive and negative from our guests as it helps us to see where we can make improvements. I hope you will visit us again in the future. ~ Kevin More 

Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

I was very pleased with my stay. The staff was very friendly and professional. The rooms were great for our young family of four. The water park was perfect for my kiddos who are 2 and 5. The attention to safety was much appreciated. What exceeded my expectations was the housekeeping staff shipping me a couple items I left in... More 

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Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

mom825~Thank you for your kind review. I am happy that your items were found and returned to you. The safety of our guests is our top priority and our lifeguards do an outstanding job to make that happen. Thank you for noticing and recognizing them. I will share your comments with my team. I hope to welcome you back again... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This was out first visit to timber ridge with our 3 1/2 year old & our 21 month old boys. The resort was very nice as well as all the staff. Our room was ready on Sunday at 12 and we were able to play all day in the water park. Our 1 bedroom suite had plenty of room for... More 

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Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Rebecca A~ I am very happy that you enjoyed your first visit to Timber Ridge Lodge. It’s always nice to get away, relax and have fun as a family. I am happy to hear that you will recommend Timber Ridge Lodge to your friends. I look forward to welcoming you back again soon. ~ Kevin More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We've visited plenty of water parks but none comparable to this beautiful hotel. From the clean water park and pristine hotel room to the friendly and helpful staff. It's exactly what we were looking for for our 5 and 3 yr young babies. The water was tested constantly and the life guards were very vigilant. There's always an activity for... More 

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Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Ive T~ Thank you for choosing Timber Ridge Lodge as your getaway destination. I am thrilled to hear you enjoyed your stay. We love getting to know our repeat guests and watching their children grow up through the years. With a 5 and 3 year old I look forward to welcoming you back for many years to come. See you... More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a great place to take the kids, they always have a great time! I love that the suites have a full kitchen....makes it so much easier. Plenty of restaurants to choose from too. Love Timber Ridge!

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Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

PattyLauras~ I appreciate you taking the time to write such a complimentary review. It’s nice to see that you enjoy your trips to Timber Ridge Lodge as much as we enjoy having you as our guest. Let us know if we can be of any assistance in helping you plan your next stay. I thank you for your continued loyalty... More 

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