We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Timber Ridge Lodge & Waterpark

Certificate of Excellence
7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Timber Ridge Lodge & Waterpark
Professional photos View all
Browse nearby
Timber Ridge Lodge & Waterpark
Write a Review

852 reviews from our community

Traveler rating
    416
    268
    78
    55
    35
See reviews for
633
31
Solo
0
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (852)
  • Mar-May only
    (202)
  • Jun-Aug only
    (237)
  • Sep-Nov only
    (190)
  • Dec-Feb only
    (223)
All months
Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

I was very pleased with my stay. The staff was very friendly and professional. The rooms were great for our young family of four. The water park was perfect for my kiddos who are 2 and 5. The attention to safety was much appreciated. What exceeded my expectations was the housekeeping staff shipping me a couple items I left in... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was out first visit to timber ridge with our 3 1/2 year old & our 21 month old boys. The resort was very nice as well as all the staff. Our room was ready on Sunday at 12 and we were able to play all day in the water park. Our 1 bedroom suite had plenty of room for... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

We've visited plenty of water parks but none comparable to this beautiful hotel. From the clean water park and pristine hotel room to the friendly and helpful staff. It's exactly what we were looking for for our 5 and 3 yr young babies. The water was tested constantly and the life guards were very vigilant. There's always an activity for... More 

Was this review helpful? Yes
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is a great place to take the kids, they always have a great time! I love that the suites have a full kitchen....makes it so much easier. Plenty of restaurants to choose from too. Love Timber Ridge!

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was very impressed with our first visit to this place this past week. We wanted to take our 18 mo old daughter to an indoor water park before everyone got out of school for the summer. We arrived on a Thursday and were able to check in at 1pm (earlier than the 4pm listed) and use the water park... More 

Was this review helpful? Yes
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

MichiganGirl1024~ Thank you for the amazing review. We really appreciate your business and feedback. We love being able to make a difference in our guest's visits by providing a personalized touch to the service we provide. When guests have issues that arise during their stay it is a priority for us to make sure they are resolved. I am happy... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This place is fantastic! I honestly can say we ALWAYS have a great time here. I have 5 children, ages 7, 9, 19, 21, & 24 plus a 4 year old grandson and we all love this place. It seems like we come here every month, if not almost every month. They are extremely clean, friendly and convenient. I have... More 

Was this review helpful? Yes
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

DeePanozzo~ I enjoy reading reviews from repeat customers who love to visit so much that they recommend Timber Ridge Lodge to other people. I appreciate your loyalty and I look forward to welcoming you back again for your monthly visit. ~ Kevin More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

From the moment I called and booked the room, I had nothing but excellent customer service. I checked in, minimal fast moving line, Such a friendly front desk, and so informative. Room was larger than I expected. Kitchen, brought food to cook, I could not believe the room price for what is included, amazing. Trolley drivers are so nice, brought... More 

Was this review helpful? Yes
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Amber L~ Thank you for your detailed review. I too am very happy that your friend referred you to Timber Ridge Lodge. I appreciate your comments regarding our staff. They do go above and beyond to provide a memorable experience for our guests. I am pleased that your trip came in under budget and that your kids had an amazing... More 

Alton, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our visit to Timberridge. We were attending a wedding at Grand Geneva and Timberridge offered many activities for the kids. Our one bedroom suite was very spacious and comfortable. The bathroom was larger than most and our 10 year old son was enamored with the whirlpool tub. We hope to come back one day!

Was this review helpful? Yes
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Cease14~ I am happy that you were able make a wedding stay into a fun family getaway! I am glad you enjoyed your stay at Timber Ridge Lodge and I look forward to welcoming you back in the future. ~ Kevin More 

chicago
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our grandkids had a few days off from school and we decided on a waterpark close to home and an overnight experience. This place is great. The staff and the accommodations were superb. Plenty of lifeguards and always testing the water. My wife and I even went down the tubes with the grandkids. What a splash!! Lots of fun and... More 

Was this review helpful? Yes
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Chicagocardinal~ The title of your review says it all! Yes, Timber Ridge Lodge has something for everyone in the family. Your grandchildren are very lucky to have grandparents as wonderful as you who take them on an overnight getaway to a waterpark. I am glad that you were able to experience the slides and that your family enjoyed the trip.... More 

Arlington Heights, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My family had a great time at Timber Ridge. The accomodations are nice, and the water park is a blast. Can't speak to the food as we typically eat out because it's cheaper, but the gift shops are nice for snacks, coffee, etc. Make sure you visit Nicole in the gift shop - such a nice woman and great with... More 

Was this review helpful? Yes 1
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Mike S~ Thank you for your kind review. I am happy to hear that you and your family had a great trip. Nicole is a wonderful asset to our retail team. I will share your comments with her. Additionally, our lifeguards have a very important job keeping our guests’ safe in the waterpark. They do a wonderful job and I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

579 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (146)
Viewed
Pool/beach area (35)
Viewed
Room/suite (39)
Viewed
Dining (5)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (38)
Viewed
Bathroom (3)
Viewed
View from room (2)
Viewed
0:15
Videos (1)
Viewed
Other (22)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (420)
Viewed
1-Bedroom Suite (99)
Viewed
2-Bedroom Suite (122)
Viewed
Amenities (101)
Viewed
Restaurants and Bars (23)
Viewed
The Hotel (75)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities