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Timber Ridge Lodge & Waterpark

Certificate of Excellence
7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
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Timber Ridge Lodge & Waterpark
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998 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
10 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We recently stayed at Timber Ridge Lodge and it was a lot of fun. There were 5 couples and we all have kids ranging in age from 2-5 years. The rooms are all suite and when requesting connecting rooms the front desk was very accommodating. We had dinner and the restaurant on site was happy to seat all 20 of... More 

Helpful?
Thank Jen M
Chicago
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just arrived home from a two night stay. It was myself, my husband and 6 year old son and we all had a great time. The suites are prefect, clean and comfortable. Son absolutely loved the water park and we all enjoyed our visit there all three days...we cut today short in order to be home for the Superbowl. Skiing... More 

Helpful?
Thank hatethesnow77
Chicago
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We were there last weekend when the waterpark area suddenly "closed for painting" for 4 days. When we arrived home my 3 yr old twins had to be taken to the Doctor for horrible skins rashes on their bottoms, pink eye, and sores in their mouths!! When their Doctor heard they were at a waterpark they just shook his head.

Helpful?
7 Thank ChicagoIsabella
Kenosha, Wisconsin
2 reviews
4 of 5 stars Reviewed 1 week ago

My wife and I and our four children (ages 8, 6, 5, 2) stayed in a 2-room loft suite at Timber Ridge for two nights. The room was great and offered us enough space to spread out a little. We brought our own food for meals and there was more than enough space in the kitchen, as well as all... More 

Helpful?
Thank Ben D
Georgetown
2 reviews
5 of 5 stars Reviewed 1 week ago

We had two families with our five little granddaughters and we all had plenty to keep us busy at Timber Ridge. The toddler area was a lot of fun for the littlest ones. The adults and older grandchildren enjoyed the raft slide. Looking forward to making this an annual event!

Helpful?
Thank Jane B
Mukwonago, Wisconsin
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a great time staying at the Timber Ridge this past weekend! My daughter loved the water park and had a great time with friends. We have never stayed at Timber Ridge but will definitely be back to enjoy it again:)

Helpful?
Thank Ruth P
Chicago
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Next time we go we're staying at The Grand Geneva Hotel, not The Timber Ridge Hotel. The place needs a good cleaning as The Timber Ridge Resort is seeing a high volume traffic and the wear & tear is brutal. Walls are thin and you can constantly hear noise in the hallway......bring a fan to use at night to help... More 

Helpful?
Thank Kristian33
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Kristian33 – Thank you for taking the time to write a review. We value all feedback and see it as an opportunity to improve upon our services. As a family resort we pride ourselves in providing a high quality product, and are disappointed to hear we fell short of your expectations. Your comments have been passed along to our teams.... More 

Wheaton, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a lovely stay at Timber Ridge over MLK weekend. It was sold out because of the holiday and crowded, but it didn't detract from the visit. Every staff member we encountered was polity & helpful. Room: The room is spacious - full, small kitchen, separate bedroom and sleeper sofa in living room, spacious closets, 2 TV's, fireplace. Room... More 

Helpful?
Thank Mom_of_two_IL
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Mom_of_two_IL – Thank you for a wonderful review! It sounds like your family made wonderful memories during your stay with us. We are happy to hear you were able to utilize all the amenities our property has to offer. We look forward to your next winter adventure with us. – Kevin More 

Chicago, IL
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at Timber Ridge 1/16 to 1/18 with our 4-year-old; our friends and their two young kids rented the room next to ours. My husband, son, and I had been to Timber Ridge last winter over MLK Jr. weekend and had a blast. This time? Not so much. The big appeal of Timber Ridge is the indoor waterpark, which... More 

Helpful?
1 Thank gobears79
Milwaukee, WI
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I want to disclose that my 2 "star" rating only because of how an unfortunate situation, with our family, was handled. I'm assuming what we went through was not a typical weekend occurrence. I would have given it a 3.5 rating, otherwise. My family and I stayed at the hotel this past weekend (15th-17th) for a short weekend get away.... More 

Helpful?
1 Thank Gobadgers0302
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Gobadgers0302 – Thank you for taking the time to write a detailed review. We appreciate you and your feedback, and value each and every individual guest experience. As we discussed, the issues with the group are not a typical representation of our Guests. Our Public Safety team followed the protocols we have in place in regards to noise complaints. I... More 

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