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All 14 Lake Geneva hotels

Timber Ridge Lodge & Waterpark

3.5 of 5 Hotel   |   7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
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Timber Ridge Lodge & Waterpark
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Ranked #4 of 14 hotels in Lake Geneva
A recent review
3 of 5 stars reviewed 1 week ago
daddydan4 Waupun, Wisconsin
  • Reviews (701)
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  • Room tips (162)
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701 people have reviewed this hotel

Traveler rating
    324
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
1 of 5 stars Reviewed 2 days ago NEW

We visited this location for the 2nd time on August 24-26th. The bathroom in our room had issues the two nights we were there. The first night the bath tub would not drain at all. The next morning the tub was still full of water. They had addressed the issue and the water finally went away. However - the second... More

Was this review helpful? Yes 1
Waupun, Wisconsin
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Figured we would try a change of scenery from the dells. Wish we wouldn't have. The water park and game room were fun for the kids. But when it came to trying to sleep. We didn't get our family to sleep until 2 a.m. due to a bachelorette party directly above us...

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved our mini-vacation to Timber Ridge. The water park is great fun and I really liked that there are many life guards and they are constantly moving, watching, talking to the kids. The lifeguards and all of the staff we met were incredibly friendly, responsive and helpful. We thought the rooms were just right - they are nice, clean... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I know this hotel is targeted for children with the indoor water park, but it doesn't mean they need to lack basic room amenities. I feel like they do the least possible in terms of bedding, cleanliness and mechanicals. The room felt claustrophobic like they were trying to squeeze too much into a small space. The linens were cheap and... More

Was this review helpful? Yes 1
Chicago, IL
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My family and I stayed here for a weekend recently. The hotel is located right off the highway, thus easy to get to, it is NOT waterfront or right downtown. Timber Ridge is very clean and has up to date furnishings. The front desk staff was nice enough. However we had 2 small children in our party so we booked... More

Was this review helpful? Yes 1
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Jrscrna~ Thank you for your review. I am sorry for the confusion with the room assignments but I am happy to hear that we were able to accommodate your request. Thank you for acknowledging our staff. I am proud to work with such great team members. Each one of them cares deeply about our guests and their experience here at... More

Chicago, Illinois
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a room with a full kitchen, fireplace, huge bath tub and separate bedroom. I thought the room was a great place to relax with my family after a day at the water park. It was a very family friendly hotel. There were activities to accomodate all ages.

Was this review helpful? Yes
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Natalie B~ Thank you for your review. I am very happy that you enjoyed the accommodations at Timber Ridge Lodge. It’s always nice to get away and relax with as a family. I look forward to welcoming you back again soon. ~ Kevin More

Chicago, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had such a wonderful time here. The customer service was like nothing I have ever experienced. Talk about employees who know how to please the customer. Everyone was super friendly and helpful. We have visited several water parks in the Chicago and outlying area and this is my absolutely favorite - far and above the rest. I will probably... More

Was this review helpful? Yes 2
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

FOOPSIE~ Thank you for your positive review. It means a lot to me as a General Manager to read reviews where my team is recognized for their outstanding customer service. I am very proud to work with such an amazing staff of people who truly care about our guests. I will share your comments with them. I am happy that... More

Cape Girardeau, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I took our son and daughter-in-law and two young boys, aged 4 and 6, and our grandson, a college student, age 20. We had a great time! The kids AND the adults enjoyed the water park. There's fun for all ages. And, with the snack bar right there, you can spend the whole day! The 4-year old... More

Was this review helpful? Yes
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Shirley P~ I love to read reviews from families who come to Timber Ridge Lodge to spend quality time together. It certainly sounds like you had a fabulous time. I thank you for your positive comments about the waterpark, Smokey’s restaurant, and picturesque Lake Geneva. I appreciate the recommendation and hope that you will come and visit again soon. ~... More

Brillion, Wisconsin
2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was ok, but for what it costs, their one bedroom suite has a strange layout that makes it feel narrow and cramped. I felt separated from our kids in our separate bedroom. The rooms were very clean and the staff very accommodating though. And I'm much less impressed with Lake Geneva in general - it's a very overcrowded and... More

Was this review helpful? Yes
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

TeranceScerine~ I am sorry to read that you were not impressed with your stay at Timber Ridge Lodge or the Lake Geneva area in general. Our suites are designed to give families the comforts of home such as a kitchen, dining room, living room and private bedroom area. Most of our guests enjoy the spaciousness of them. I am sorry... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights in a suite, which was very comfortable. The room was a little dry, but that would be my only real complaint. Lots of great amenities and the water park is great fun. Close proximity to Grand Geneva means easy dinner at the Chophouse which is phenomenal! Easy drive to downtown LG. I'd go back for more... More

Was this review helpful? Yes
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Dpvirgilio~ Thank you for sharing of your stay at Timber Ridge Lodge. We look forward to seeing you again soon. ~ Kevin More

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Hotel Summarization (Beta)

What travelers say

  • Water park(26)
  • Great time(13)
  • Very clean(10)
  • Lazy river(7)
  • Spring Break(3)
  • Ice cream(3)

Additional Information about Timber Ridge Lodge & Waterpark

Address: 7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Location: United States > Wisconsin > Lake Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Timber Ridge Lodge & Waterpark 3.5*
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Also Known As:
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Lake Geneva #2 Spa Hotel in Lake Geneva #5 Romantic Hotel in Lake Geneva
Hotel Class
Number of rooms
225

Questions & Answers

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4 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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