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Grand Geneva Resort & Spa

4.0 of 5 7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147
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Certificate of Excellence 2014
Grand Geneva Resort & Spa
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Grand Geneva Resort & Spa
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1,460 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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chicago, IL
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars NEW

This is the second time I have stayed with girlfriends for a Sunday night stay at this lovely property! We include spa treatments and dining . The spa is fabulous - robes, slippers, quiet room, snacks, champagne, steam, hot tub... Wonderful showers. Attendants are hospitable and ready with anything you ask. We have dined at the pool in the summer... More 

Was this review helpful? Yes
Louisville, Kentucky
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Grand Geneva is a beautiful resort and it gets busy on weekends! Both locals and families travel from the surrounding area just for a meal at one of the restaurants, enjoy the Spa, Skiing or the water park! Or ALL of those great activities! As someone visiting for the first time with children, I didn't realize that dining reservations were... More 

Was this review helpful? Yes 1
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you so much for your review and compliments. I am happy to hear that you were able to enjoy the Geneva Club. As our newest amenity we strive to make this space a great experience for our guests and I'm happy to hear that you enjoyed it so much. Thank you again, Tom Mason More 

Cambridge, Wisconsin
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent a short weekend here. Absolutely Beautiful. Staff was top notch. Everyone friendly and helpful. Rooms were recently upgraded, however carpet in hallways and common areas is pretty worn. Breakfast buffet was worth the cost. Fresh and plentiful.

Was this review helpful? Yes 1
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for taking the time to leave this 5 star review! I'm happy to hear that you enjoyed your stay and I will be sure to share your compliments with the staff. Thank you again and we hope to see you return soon. Best, Tom Mason More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago NEW

This was our first time staying at the Grand Geneva. We booked 2 rooms for 6 of us: my husband, myself, our 9 year old son and his friend and our 17 year old son and his friend. The Ski Free Package was a great deal at $99 for a standard room per night which included 2 ski lift tickets... More 

Was this review helpful? Yes
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you so much for your comments and compliments. I am happy to hear that you were able to enjoy your stay and were able to have fun despite the negative temperatures. We hope to see you again soon. Best, Tom Mason More 

Western Springs, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Awesome weekend spent with our children. Skiing was great, Dinner at the Steakhouse on Valentine's Day was GREAT! Lots of families. Also went to the spa (a little pricy) but still good. All in all a fantastic get away close to home for families.

Was this review helpful? Yes 1
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you so much for your 5 star review and all of your compliments. I'm happy to hear that you enjoyed your stay and were able to experience so many of our amenities. We hope to see you again soon. Best, Tom Mason More 

Chicago, Illinois
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We came with the kids to try skiing and celebrate a birthday. The kids had a great time and we planned ahead with our dining reservations, spa appointments, and ski rentals. Unless you take the tour (who does this?), you really need to call ahead or check out the website thoroughly because there are lots of things to do that... More 

Was this review helpful? Yes 1
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you so much for your compliments and comments. I am happy to hear that you enjoyed your stay and got to participate in so many of our activities! We hope to see you again soon. Regards, Tom Mason General Manager More 

1 review
3 of 5 stars Reviewed 1 week ago

Stayed at Grand Geneva Resort and Spa this past weekend with our children (one who is an infant) along with my mother. Upon arrival, I was immediately impressed with the wait staff and their quick response to getting our bags unloaded and to our room. Rooms were kept clean and I was not afraid to put my bags on the... More 

Was this review helpful? Yes
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for taking the time to write this review. We take all comments very seriously and use them as an opportunity to learn from our mistakes. I assure you that this issue will be brought up with all involved. You have provided a lot of detail for us, but if you would like to speak to me further, please... More 

Skokie, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family loves escaping to this closeby resort. The service is generally wonderful and even if things do not always go as expected, the staff is extremely accommodating. We are a family with a variety of dietary restrictions and the cafe was able to prepare dishes accordingly. The cross country skiing was way too icy because of all the freeze-thaw... More 

Was this review helpful? Yes
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for your all of your comments and compliments. I am happy to hear that even though not everything went as planned, you were still able to enjoy your getaway! Thank you again and we hope to see you soon. Regards, Tom Mason General Manager More 

Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I hate to say, I was a bit disappointed in my recent stay. We were on a couple's get away for Valentines Day, and the first disappointment we couldn't get dinner reservations because they said they were completely filled... so we ended up having to leave resort for dinner even though going to dinner and when we returned there seemed... More 

Was this review helpful? Yes 2
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

I want to thank you for taking the time to leave you comments in this review and I am sorry to hear about the disappointment with your recent stay. While you have provided a lot of detail for us about your stay I would encourage you to please reach out (262) 249-4713, so I can learn even more about your... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

From quick check-in to immaculate rooms, excellent housekeeping, smiling faces and friendly employees - an excellent place to take the family. Close to skiing, swimming all year round. Food was good Would visit again for sure

Was this review helpful? Yes
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you so much for your review! I am happy to hear that we were able to exceed your expectations and we hope to see you again soon. Best, Tom Mason General Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Golf course(61)
  • Chop House(28)
  • Very nice(11)
  • Italian restaurant(9)
  • Room service(6)
  • Outdoor pool(6)
  • Front desk staff(5)
  • Parking lot(5)
  • Grounds were beautiful(3)
  • Hot tub(3)

Additional Information about Grand Geneva Resort & Spa

Address: 7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147
Location: United States > Wisconsin > Lake Geneva
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Geneva Resort & Spa 4*
Number of rooms: 355
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Also Known As:
Grand Geneva Resort And Spa
Grand Geneva Hotel Lake Geneva
Grand Geneva Lake
Lake Geneva Illinois
Hotel Style:
#1 Spa Hotel in Lake Geneva
#1 Family Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva

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