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Grand Geneva Resort & Spa

Certificate of Excellence
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7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147
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1 room 1 guest
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Grand Geneva Resort & Spa
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1,612 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (528)
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Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Grand Geneva for one night on our way to northern Wisconsin. We chose the golf package which was a great deal for such nice courses. The pool was heated, the staff was helpful and brunch was delicious. We will definitely return!

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Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We came here for a conference with other couples. We arrived and checked in with ease. The girl at the front desk even texted me a message that I could ask any questions after checking in. We had catered dinner, brunch, and dinner the next day at the event. All of the food was amazing! It all looked great so... More 

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UK
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

4 of us stayed here for two nights to play golf, both the hotel and the golf were really good, and we enjoyed the steakhouse restaurant. It is a family report so it was very busy when we were there, meaning one of our rooms was not ready for checking in until 4pm even though the official check in time... More 

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Mequon, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

While this property certainly has it's attributes, they have an unusual approach to making the beds; there is no top sheet on the bed, only a bottom sheet and a comforter to pull over you on top. This makes sleeping at an ideal temperature a challenge, and this practice may also give you other concerns as well. The $15 (plus... More 

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Cedar Falls, Iowa
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I had high expectations for the Grand Geneva, which started to slide immediately upon arrival. The parking to check-in was non-existent. The lady at the desk took 25 minutes to check us in. It was ridiculous. The room was ok. The balcony was nice, overlooking the golf course. The pool chairs were very nice, but kind of hard to come... More 

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

We just stayed last weekend for our 5-year anniversary and had a great time! We ate at the Italian restaurant Thursday night, which our server made some great recommendations. Friday we went to the spa, which is amazing, then the pool and then the Chophouse. Lunch at the pool was not as outstanding as everything else - they didn't have... More 

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Siberian District, Russia
Level Contributor
85 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has a lovely and well maintained territory. If you like playing golf you would definitely enjoy a game here. Sadly there is no walking path around the property, pathways end abrupy here and there. It was a bit of a disappointment for us - avid walkers, and a major inconvenience for our friends with a kid in a... More 

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Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thanks for sharing your review. So happy to hear that you enjoyed the grounds. We just recently added more hiking trails down at our NEW Adventure Center, maybe you can check those out if you are able to come back again. Thanks passing on your experience with the noise. It is feedback like yours that will help us improve and... More 

Washington DC, District of Columbia
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

This former Playboy resort had seen better days. The most annoying problem was lack of direct restroom access from the pool area - one needs to go through the lobby to get to it. A bit confusing to get around the property. Common ground are well kept, but walking options are limited, unless you're a golfer. On premises Grand Cafe... More 

Was this review helpful? Yes 1
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thanks for taking the time to share your feedback. Sounds like you had a nice time at our outdoor fireplace, but I am sorry some of the other experiences did not meet your expectations. We do have pool restrooms on the lower level so guests don't have to walk through the lobby, but we continue to look for more alternatives... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Every aspect of the trip went very well. From the moment we checked in, staff were nothing but courteous and helpful. Our room was very comfortable, and the meals we had at the resort were surprisingly excellent. My 9-year-old Twins had a wonderful time with so much to do--swimming (inside and outside), a water park, golf range, hiking trails, horse... More 

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Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thanks for the great review on your recent family trip. Great to hear that your twins were able to stay so busy and experience so many activities at the resort. So glad to hear you want to come back again soon. We look forward to having you! Regards, Tom Mason General Manager More 

Jupiter, FL
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The golf and restaurants were great. The room was very nice with a balcony and terrific view; however, of the five nights that we stayed there we had no housekeeping two nights. I am sure that we could have called but who wants housekeeping working on your room after a long day?

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Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thanks for passing on the feedback about housekeeping. We are already looking into what happened. So glad to hear you enjoyed your time on the golf course and your dining experience. Regards, Tom Mason General Manager More 

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