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All 14 Lake Geneva hotels

Grand Geneva Resort & Spa

4.0 of 5 Resort   |   7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147
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Grand Geneva Resort & Spa
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83%
Ranked #2 of 14 Hotels in Lake Geneva
Certificate of Excellence 2014
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1,313 reviews from our community

Traveler rating
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    102
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    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (430)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

The Grand Geneva is luxurious, comfortable, and yet can be very affordable - we stayed on a Sunday night which offered special rates for all rooms and suites. We spent part of the evening on our patio, which overlooked the golf course and lake, enjoying a great dry red wine and some freshly bought Wisconsin cheese and chocolate. Our suite... More

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USA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This is a lovely hotel with comfortable rooms, golf, spa, and all other amenities. The best, however, is the free music in the bar. Dan Trudell a world class jazz pianist is there 4 nights a week and a marvelous guitarist, Paul Silbergleit 2 nights.

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Denver, Colorado
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

It was an amazing stay. The pool, rooms and the grounds were beautiful in a traditionally classic way (not contemporary by design). Beyond the impressive accommodations was the phenomenal customer service. The service staff, from the desk clerks to the wait staff, were extremely courteous, attentive and responsive. A++ for customer service! Thank you.

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grayslake
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at the Grand Geneva Resort and Spa in lovely Lake Geneva, WI this weekend, September 12-14 for a reunion. A "block" of rooms was reserved, but the block was not together. The staff was very accommodating but rooms are very spread out in different "wings". Over 6,000 steps (I wear a pedometer) to get from hotel lobby to... More

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Scottsdale, Arizona
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I’m pretty easy to please, and I do prefer smaller boutique hotels, but this was stay was recommended by family and friends. I don’t think I have ever given any property such a low rating. The property is overpriced and perhaps in its heyday it was great. Not so much now. For the price and hoopla, I expected 4 star... More

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Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you so much for taking time to provide feedback on your recent stay. I would like to apologize for the service you received during your stay. We pride ourselves on providing a high level of customer service to all of our guests and it sounds like we didn't deliver during your stay, and I am sorry for that. I... More

Mokena, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here for many years and have always found this hotel to be on top of it's game. Nice rooms, great golf and fine dinning. Very children friendly also. I have never used the health facilities but have heard from others that it is state of the art. Golfing here have two eighteens both very well kept. The... More

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Denver, CO
Top Contributor
71 reviews 71 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed this hotel, but mainly because of the grounds. I had a large room facing the lake on the 2nd floor, and enjoyed the room and the view very much. That said, please note that this hotel is in no way disabled-friendly. Lots of stairs and no elevator (very tough to carry luggage). The rooms can be quite far... More

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Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for comments and compliments. I will be sure to address the room service issues with the culinary staff, as it is this type of feedback that enables us to better serve our customers. Best Regards, Tom Mason General Manager More

Spanish Fork, Utah, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed in the Grand Geneva for 2 nights and 3 days and was able to eat at the restaurants which were wonderful, expierence room service and play some fantastic golf. Great Resort and I would recommend this to everyone.

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Pennsylvania
Top Contributor
63 reviews 63 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I really wanted to give this hotel a higher rating but the mediocre service kept me from doing so. If you are going to hold yourself out as an upscale or luxury resort, then attention to detail is critical and sorely lacking here. On a positive note, the grounds are beautiful and our suite was lovely. The bed was very... More

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Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for taking the time to provide feedback on your recent stay at Grand Geneva. I am so happy to hear that you enjoyed your time at the spa, but I am so very sorry that the service levels were not up to par during your dining experiences. I will definitely share your feedback with my culinary team. It... More

Top Contributor
79 reviews 79 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We were looking for a nice place on the lake for a few days of holiday with our daughter and her husband. We were thinking lake, as in Lake Michigan. As we drove north, we saw Grand Geneva and decided we would take a look. A Bellman greeted us warmly showed us a couple of deluxe rooms with a view... More

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Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for writing this review and for staying with us! I'm happy to hear that you stopped in on a whim and enjoyed our property. We hope to see you again soon. Best Regards, Tom Mason General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Golf course(63)
  • Chop House(31)
  • Very nice(17)
  • Italian restaurant(11)
  • Parking lot(8)
  • Room service(7)
  • Outdoor pool(7)
  • Front desk staff(6)
  • Hot tub(5)
  • Grounds were beautiful(3)

Additional Information about Grand Geneva Resort & Spa

Address: 7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147
Location: United States > Wisconsin > Lake Geneva
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Geneva Resort & Spa 4*
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Also Known As:
Grand Geneva Resort And Spa
Grand Geneva Hotel Lake Geneva
Grand Geneva Lake
Lake Geneva Illinois

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