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Wyndham Vacation Resorts Glacier Canyon

Certificate of Excellence
GreenLeadersBronze level
45 Hillman Road, Lake Delton, WI 53913
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Wyndham Vacation Resorts Glacier Canyon
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Ranked #1 of 3 Hotels in Lake Delton
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars Reviewed February 18, 2015
FXDWG05 Wisconsin
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85 reviews from our community

Traveler rating
    40
    29
    7
    3
    6
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52
8
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wisconsin
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 18, 2015

Second stay at the property within 3 months. We treated our kids and their cousins to a weekend at Glacier Canyon as a Christmas present. We had a 3BR condo which was GIANT and had plenty of room for all of us. The issues with what seems to be a lack of detail crept up through the weekend. I am... More 

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Tor A, Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review

I am sorry to hear you experienced some difficulties with the fireplace time and the oven during your stay. This is certainly not our Wyndham standards. I will have our maintenance team look into these issues to eliminate any future occurrences. We strive to provide top of the line accommodations for all our guests and your feedback will help us... More 

Cedar Falls, Iowa
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 15, 2015

We recently took our two young children, ages 3 and 4, to the Wilderness Resort. When we checked into our hotel room, we were ushered over to the Wyndham Information Desk. The representative offered a debit card, resort credit for meals, etc, and arcade credit if we agreed to a property tour. Because our time was so short, we were... More 

Was this review helpful? Yes 3
Tor A, Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review

Dear Jen K, Thank you for taking the time to provide this feedback. We are disappointed to hear your interaction with the Wyndham Representative did not meet your expectations, as this is not part of the Count On Me service we take pride in. We know that while on vacation it is imperative that our guests are treated well. I... More 

Merrillville, Indiana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 12, 2015

The usual awesome room associated with Wyndham. We had the 2 BR, 2 adults, 2 kids 12 and 14, Sunday to Friday. We were down a floor and over 4 rooms from the lobby. Not too noisy and out of the waterpark traffic. Just down the hall from the arcade and bar. Bar only open Sunday during our stay :(.... More 

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Tor A, Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review

Thank you, famoffourbv for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. We are happy to hear that your family enjoyed the room and the wifi. I am sorry that the kids were not able to connect their Xbox. Again, thank you for reaching out and we look forward... More 

Minneapolis, MN
Contributor
13 reviews 13 reviews
4 hotel reviews
4 of 5 stars Reviewed February 9, 2015

We stayed at the Wyndham Glacier Canyon. We stayed in unit 7110 and had a beautiful room, very impressed with the quality of everything. We were a 5-7 minute walk to the waterparks, but after doing the walk was glad we were not closer or we would have been in the constant walk path to get anywhere. Halls were nearly... More 

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Tor A, Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review

Thank you for this great feedback familyworldtraveler. This will allow us to continue to enhance the vacation experience at our resort. Please let us know if there are opportunities to make your stay better in the future. More 

Waukesha
Contributor
13 reviews 13 reviews
4 hotel reviews
5 of 5 stars Reviewed February 6, 2015

Large room with A fireplace. Warm and romantic with restraunts close and actives for all. Staff is very nice and helpful . Able to access the casino by shuttle. Even that was entertaining.

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Tor A, Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review

Dear Debra S, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service, facilities, amenities and accommodations and are glad to know you enjoyed your time here. We appreciate your compliments and hope you will let us serve you here again. More 

Muskego, WI
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 5, 2015

We stayed in the 3-Bedroom condo with our four children (ages 2,4,7,9) for two nights. We had the condo for 3 nights, but were only planning on staying 2 nights. We were on the first floor in the furthest hallway from the parks. The bad....Upon check in we were informed that the Wild West Waterpark would be closing in an... More 

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Tor A, Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review

Dear BethWI, I am truly sorry for the disappointment that your family experieinced when they arrived only to find out that the Wild West Waterpark was closed. During the offseason one of the indoor waterparks is typically closed from Sunday at 3pm until Friday at 3pm. In the future when you plan a visit they have a tentative waterpark schedule... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 29, 2015

We took our 5 year old and 2 year old to the Wilderness complex and stayed 1 night / 2 days at the Glacier Canyon. We couldn't get prechecked-in until 11 so we waited a bit in the arcade and then at 11 got our waterpark wristbands. Luckily the lady who checked us in gave us a heads up that... More 

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Tor A, Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review

Thank you, VolDaddy for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. We are happy to hear that your family were able to visit and enjoy all 4 of the indoor waterparks during your stay and that your room exceeded your expectations. Again, thank you for reaching out and... More 

Chanhassen, Minnesota
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 1, 2015

This will be our last trip to Glacier Canyon Lodge. Three nights and we barely left our two bedroom because of all the overcrowded pools and terrible food. Our first trip was very nice as we were on a top unit and our spring break was later than most so it wasn't too crowded. This time we went over Christmas... More 

Was this review helpful? Yes 2
Tor A, Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review

I am so sorry about the inconvenience from the noise above and hallway noise. I know it is important to feel completely relaxed when on vacation. Please feel free to reach out to anyone in management during your stay if this occurs in the future so that we can look at options while you are still onsite. We are happy... More 

Westville, Indiana
2 reviews
4 of 5 stars Reviewed December 21, 2014

Two bedroom suite was lovely ... my husband and I enjoyed a well deserved relaxing vacation in Wisconsin Dells. Even though most of the attractions and some of the restaurants were closed for the season, we still managed to enjoy the area, visiting the Carr Valley Cheese Factory. In fact, for a couple wanting to just get away and chill,... More 

Was this review helpful? Yes
Tor A, Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review

Thank you, Lady_E_69 for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. We are thrilled that you were able to get away for a few days and relax at the resort. Again, thank you for reaching out and we look forward to your next visit. More 

Chicago, IL
1 review
5 of 5 stars Reviewed December 3, 2014

We just returned from a 2-night stay at this resort, and we had a great time and were pleased with the accommodations. We were staying as guests of some friends. The lobby was theme-appropriate, and given the theme, the décor was tasteful. The large, spacious hallways led us to our large, spacious 2BR suite. Very well appointed, and perfect for... More 

Was this review helpful? Yes
Tor A, Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review

Thank you, mightymoe75 for the kind words. We are glad to hear you enjoyed your recent stay. We enjoy giving all our guests the best in service and accommodations and are glad to know you enjoyed your time here. We appreciate your compliments and hope you will let us serve you here again. Again, thank you for reaching out and... More 

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