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GrandStay Residential Suites Hotel La Crosse

Certificate of Excellence
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525 Front Street North, La Crosse, WI 54601
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GrandStay Residential Suites Hotel La Crosse
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GrandStay Residential Suites Hotel La Crosse
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126 reviews from our community

Traveler rating
    60
    40
    18
    7
    1
See reviews for
56
25
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has been renovated and is very clean. Excellent location with a lot of room in the 2 bed studio that we stayed in. The staff is nice and we recommend this as a great hotel for Lacrosse. We had a family emergency and the staff was very accomodating with changing our reservations multiple times. The room includes breakfast... More 

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Woodbury, Minnesota
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was fine. Not exceptional. Not terrible. Fit the bill for Thanksgiving visit. Only downside was the fire alarm went off during breakfast hours due to something in the microwave at the breakfast bar. The hotel staff really didn't know how to deal with this --it was a true false alarm and many of the guests were understandably upset.

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Kristina C, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review

Dear Doug B. Thank you for choosing to stay at GrandStay La Crosse during your holiday travels. I certainly apologize when the alarms sounded if your stay was disrupted or you felt upset. Our team is trained to handle these situations and evacuations in the event of a true emergency. Our goal is to exceed our guest expectations and I’m... More 

Manitowoc, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

We had reservations at another hotel and we're not at all happy with size of room or the cleanliness. We found this hotel about a block away and found it to be a much better place for less money. Will definitely return.

Review collected in partnership with this hotel

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Kristina C, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review

Dear Tami K, We’re so happy you stayed with us! Thank you for taking the time to write this kind review. We look forward to seeing you for any future visits to La Crosse! With Hospitality, Kristina Conca More 

Onamia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The GrandStay in LaCrosse offers excellent value for a high quality hotel. Room was extremely clean and tidy. Convenient location. I'll be a user of this hotel again. Premium quality linens. Rapid check in.

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Kristina C, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review

Dear ArcticNomad73, Thank you for the wonderful review! We look forward to seeing you in the future! With Hospitality, Kristina Conca General Manager More 

Saint Paul, Minnesota
1 review
4 of 5 stars Reviewed 3 weeks ago

Facilities were great but both nights we were awoken by parties. I wouldn't have booked there if I had known the walls were so thin and it was a party place. For the price, it was surprising this was an issue.

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Kristina C, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review

Dear Amy S. Thank you for taking the time to write a review. Your comments are very important to us. I certainly apologize for any loss of sleep caused by noise. We encourage all guests to contact the Front Desk if they are experiencing noise issues so we can remedy the situation. If you would like to contact me directly... More 

Deming, New Mexico
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The space was warm and welcoming, many thoughtful amenities. We will stay here on our next visit! The breakfast was great and the atmosphere very relaxed, more like staying at a friends house. Very polite employees...

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Kristina C, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review

Dear roadrunner53, Thank you for the kind review! We certainly appreciate you taking the time to share your experience. We look forward to seeing you in the future! With Hospitality, Kristina Conca General Manager More 

Hampshire
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 22, 2015

Visiting UW LaCrosse and needed an overnight stay, this hotel had an excellent atmosphere, clean room, and lovely view. Easy check-in and check-out and very polite employees, I would definitely stay here again!

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristina C, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review

Dear Judy J, I’m pleased you enjoyed our property and on behalf of the entire GrandStay Team, thank you for choosing GrandStay La Crosse! We appreciate you taking the time to share your experience and look forward to seeing you in the future! With Hospitality, Kristina Conca General Manager More 

Strandquist, Minnesota
1 review
5 of 5 stars Reviewed February 22, 2015

We traveled a distance to La Crosse, the first time in that area. It was a comfort to relax and sleep in a comfortable clean room after a long day in the vehicle. Your hotel was a convenient distance from the University of Wisconsin La Crosse college. The staff was so helpful with directions that we needed to venture out... More 

Review collected in partnership with this hotel

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Kristina C, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review

Dear Mary, We hope you enjoyed your experience in La Crosse and at UWL! There are many exciting things to see and do in the area and it sounds like you had the opportunity to explore the city. I’m pleased you found our accommodations relaxing after a long day of travel and certainly appreciate you choosing GrandStay. We hope to... More 

Chatfield, Minnesota
1 review
5 of 5 stars Reviewed February 22, 2015

Our room was an excellent size. It was very nice, clean and comfortable. Would stay there again for sure! Did not use the pool or exercise room, but we only stayed one night. The location was great because was on the same side of town as our son lived. Would stay at the hotel in a heartbeat! Breakfast was 8... More 

Review collected in partnership with this hotel

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Kristina C, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review

Dear Marletta C, Thank you for your kind review! We are certainly pleased you enjoyed the accommodations and location. If you would like to contact me directly I would welcome more feedback about our free breakfast and how we can make that a 10 out of 10 for you. Thank you for choosing GrandStay La Crosse! With Hospitality, Kristina Conca... More 

Eagan, Minnesota
1 review
5 of 5 stars Reviewed February 20, 2015

Our stay was perfect. This hotel has friendly staff, large clean rooms, and a great value compared to other nice hotels. The free breakfast was great. The location is nice, it is close to great restaurants.

Review collected in partnership with this hotel

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Kristina C, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review

Dear Sharon E, Thank you for taking the time to write about your experience. I’m pleased you found our team and property to be of great value! I’m happy you had the opportunity to take advantage of our free breakfast. We love our downtown La Crosse location and are very close to many great restaurants and unique shops. We hope... More 

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