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All 16 La Crosse hotels

Holiday Inn La Crosse

3.0 of 5 Hotel   |   200 Pearl Street, La Crosse, WI 54601
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47%
Ranked #13 of 16 hotels in La Crosse
A recent review
4 of 5 stars Reviewed March 4, 2014
hoagie67 Wisconsin
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116 people have reviewed this hotel

Traveler rating
    19
    31
    22
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    30
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Beverly Hills, California
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 1 week ago

Terrible. I am in the growing majority of people who have had a terrible experience at this hotel. The customer service is the worst I have ever seen. The hotel staff is RUDE and you feel like you're talking to walls. There is no parking provided at the hotel and the paid parking is very inconvenient. There was a man... More

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Wisconsin
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 4, 2014

After reading reviews I wasn't sure what to expect. The hotel was great. Everything was clean and it was in a nice location to visit with our daughter in college. Our room was on the 5th floor and it was very quiet and the bed was super comfortable! Parking for $5 doesn't seem like anything to complain about. If you... More

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East Lansing, Michigan
Contributor
12 reviews 12 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 17, 2014

I am not sure how this is ranked 13th of 16th hotels in La Crosse. It is a solid property in the 3 star range with a great downtown location and clean rooms. I would stay here again in an instant if traveling through La Crosse. I found the downtown to be pleasantly nice and was glad I decided to... More

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Tim R, General Manager at Holiday Inn La Crosse, responded to this review

Thank you for your review! We are happy you enjoyed our hotel's location and service, as well as the wonderful La Crosse Downtown! We look forward to your next visit! More

Lone Tree, Colorado
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 9, 2014

I spend two nights in early February and overall my stay was satisfying. The furniture are not so fresh but neat and in a good shape. My room was tidy and clean with a good size bedroom and bathroom. Only weak point was the AC/heating system which I had some minor problem with. The Internet connection is as usual limited... More

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Wisconsin
Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 16, 2013 via mobile

I made this reservation with (ahem!) reservations because it had some pretty dismal reviews on a few of the travel sites. But because La Crosse was booked pretty tightly for the midterm commencement, Holiday Inn was the only place with two rooms for my family. While the reviews that parts of the hotel are showing its age are somewhat true,... More

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Lacrosse, wisconsin
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 17, 2013

LaCrosse hotels tend to be more expensive than others where I travel. Cheapest room in downtown that I could find was $130 during the weekend. Chose the Holiday Inn bc it is in the perfect location. Staff was very friendly. The building was in very rough shape. The lobby smelled like someone dropped a bottle of perfume. Walking through the... More

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Tim R, General Manager at Holiday Inn La Crosse, responded to this review

Dear Ktrane, Thank you for taking the time to review The Holiday Inn Downtown, La Crosse. Since you live here it means a lot to us to be chosen for your "staycation"! You mention that La Crosse hotels tend to be more expensive and we know that our popular downtown is one of the reasons. You will always find that... More

Depere, WI
Senior Contributor
23 reviews 23 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 13, 2013

I stayed at this hotel while in town for a conference held at the convention center across the street. The location was perfect. The staff was very accommodating with helping me to get checked in early and to stay parked in their lot later the day I checked out. The room was clean and I love that the holiday inn... More

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Tim R, General Manager at Holiday Inn La Crosse, responded to this review

Thank you so much for your kind words and we are pleased you enjoyed your stay! We are happy that you love the new pillows and how they are marked. We hope to see you the next time you are in La Crosse! More

Billings, MY
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 22, 2013

Although we booked three rooms several weeks in advance, and requested that we be near each other, we were on three different floors, apparently because these were "handicapped accessible" rooms, but none of us were. It's pricey, and they charge $5 a day to park your car. The location is convenient to restaurants and shopping, and a convention center. The... More

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IHGCare, Guest Relations Manager at Holiday Inn La Crosse, responded to this review

Dear Richard W, Thank you for taking the time to review our property. I am pleased that you liked our hotel location. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like our hotel fell short of your expectations. It is regrettable that we were not... More

Lino Lakes, Minnesota, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 18, 2013

I have stayed at many Holiday Inn chain hotels over the past years, and this is one of the worst. I will admit, most of this negativity is due to the terrible, and I mean terrible, customer service. However the hotel is outdated as well, but in most cases I can overlook that. Poor customer service is something I cannot.... More

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Tim R, General Manager at Holiday Inn La Crosse, responded to this review

Dear Joel C, I regret that you experienced rude service regarding your reservation. I am unaware of the situation but would be happy to investigate it further if you would like to call me directly. If you have the confirmation number of the updated reservation showing the additional room, that would be helpful. Computer errors can happen but we strive... More

Madison, Wisconsin
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 15, 2013

Our welcome was warm and friendly. The hotel is well located to campus and downtown events. Our room was on the 4th floor in the back of the hotel-and when it was time to go to sleep we found many flood lights shining in our room. When I called the front desk they immediately offered to change rooms, but we... More

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Tim R, General Manager at Holiday Inn La Crosse, responded to this review

Thank you Jennifer for your kind words about our staff! We take pride in our service and friendly atmosphere. In regards to the window coverings, there are blackout shades behind the valance and sheer decorative curtain. They are heavy so they will block out any of the city or marquee lighting that you described. I'm sorry that you encountered a... More

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Additional Information about Holiday Inn La Crosse

Also Known As:
Holiday Inn La Crosse Hotel
Holiday Inn La Crosse Hotel La Crosse
La Crosse Holiday Inn
Address: 200 Pearl Street, La Crosse, WI 54601
Phone Number:
Location: United States > Wisconsin > La Crosse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 16 hotels in La Crosse
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn La Crosse 3*
Official Description (provided by the hotel):
Welcome to The Holiday Inn Hotel & Suites - LaCrosse. We are proud to offer a non-smoking environment in all our guest rooms. A great night's sleep is ensured on our new Simmons Plush Beautyrest World Class mattresses. The Holiday Inn Hotel & Suites is located 1 block east of the Mississippi River, in the heart of historic downtown LaCrosse. The Holiday Inn Hotel & Suites has 114 rooms including whirlpool suites. Rooms are equipped with free high-speed wireless Internet access, and 27 inch TVs with over 70 cable channels. The Holiday Inn Hotel & Suites - LaCrosse, offers its guests an indoor pool, over-sized whirlpool, fitness center, guest laundry service, and complimentary shuttle service to and from transportation centers. The hotel also has a lobby business center with wireless Internet access, PC, printer and FAX machine, as well as a 500 sq. ft. meeting room located just off the hotel lobby. Ebeneezer's is the Holiday Inn Hotel & Suites' unique restaurant and lounge. Open for breakfast, lunch & dinner, Ebeneezer s features gourmet wood-fired pizzas and pasta. Ebeneezer's lounge is a perfect place to meet or watch your favorite sporting event. The La Crosse Convention Center directly across the street offers a connecting skywalk. Major medical centers & colleges, Trane Co., City Brewery & our own Oktoberfest, make La Crosse a great destination. ... more   less 
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