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Holiday Inn Hotel & Suites La Crosse

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200 Pearl Street, La Crosse, WI 54601
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Holiday Inn Hotel & Suites La Crosse
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192 Reviews from our TripAdvisor Community

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Birmingham, Alabama
Level Contributor
120 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed 1 week ago

Well here we go again and as you all know are usually base my reviews on how we are treated upon our arrivals at the hotels. At this particular hotel, there was a desk clerk, the general manager, Ms. Mielke and a man in a black t-shirt; not sure who he was. We were practically treated as if we walked... More 

Helpful?
Thank Pro Coach O
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you for your feedback. Since you mentioned my name as someone you dealt with please accept my sincere apology. We aim to create a warm and welcoming environment for all of our guests. When your group arrived, the rooming list was not on file, as you know. Since the guest who had originally booked all of the rooms under... More 

Winneconne, WI
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Would highly recommend! This was our 2nd time staying here with in the last year. Super fast check in with very friendly employee's. We had reserved 2 rooms 1 suite and 1 double room they both were recently renovated with new beds, chairs, dressers and carpeting. The hotel is located right downtown and very close to bars and restaurants, Civic... More 

Helpful?
Thank setsail09
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you so much for your feedback on your recent stay! We appreciate your kind comments and are so thrilled that you enjoyed your stay in our newly renovated rooms. We hope we'll see you again in the future! More 

Twin Lakes, Wisconsin
Level Contributor
97 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice location in downtown La Crosse. Right near the river, shops and restaurants/bars, Civic Center. Our check in experience was great, very quick as they were ready for us. Room was nice and comfortable, hotel was clean. Lobby was large and while we didn't sit there, certainly plenty of room to relax if needed. Probably 2 miles from UWLax... More 

Helpful?
Thank KampOC
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you so much for all of your wonderful comments regarding your stay with us. We are so pleased to hear that you enjoyed your time with us. We have to agree that our downtown location is one of our best features! Lots to see and do all within walking distance. We look forward to accommodating you again in the... More 

Madison, Wisconsin
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

Pros: Perfect downtown location. Close to many restaurants and shops. Also, I visited at the end of November and the Rotary lights in Riverside Park were gorgeous. Friendly front desk staff. The layout of the room was great. I had a small suite with a living room area separate from the bedroom, a large, clean bathroom and a refrigerator and... More 

Helpful?
Thank dragonbythetail
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you for your feedback! We appreciate our valued guests letting us know where we can continue to improve. We will definitely follow up with our renovation rooms to make sure that dust and other renovation-related inconveniences are not a problem for our future guests. We hope we'll see you again soon! More 

Rochester, Minnesota
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 29, 2015

Our extended family stayed here over the Christmas holiday as my father-in-law was on hospice care in a close-by nursing facility. Overall we booked 9 rooms and stayed over a course of 3 nights. It was one fiasco after another... Before I begin with the bad, let me begin with the positives. The hotel is being renovated, but our rooms... More 

Helpful?
1 Thank EllieMN
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you for taking the time to provide feedback on your recent stay at the Holiday Inn of La Crosse. I would like to take this opportunity to personally apologize for your unpleasant experience as our guest. I appreciate the time that you took to bring this matter to our attention and I assure you that this is not a... More 

Travelers are raving about these La Crosse hotels

Monticello, Minnesota, United States
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 22, 2015

If you love to walk to shops, bars, restuarants, and have a great time, this is a wonderful hotel to stay at in La Crosse. The downtown is awesome. We also were able to enjoy the wonderful Rotary Christmas Lights in the park only a block away. Staff was friendly and the pizza from the attached restuarant was AWESOME.

Helpful?
Thank Matt Z
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you so much for your feedback! We are so happy that you enjoyed your time with us. We love the downtown location and our wood-fired pizzas, too! We look forward to accommodating you again in the future. More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 17, 2015 via mobile

As a Spire Elite member let me start by saying they are remodeling and it was needed. I recently stayed in a "remodeled" room. I would say its closer to updated then remodeled. I was not impressed. If you plan on using the Internet for business or personal I recommend using your own hot spot. The Internet was so slow... More 

Helpful?
Thank RobertGervasi
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you for your feedback! Please know that we are not done remodeling yet, so please be sure to visit us again in the spring to see the final updates. We hope to 'wow' all of our guests and create memorable experiences for all. We also thank you for letting us know about the poor internet connectivity so we can... More 

Massachusetts
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 13, 2015

Pros: Good location, right downtown, lots of good restaurants and such in walking distance. Rooms were good size and quiet. Cons: The rooms are tired and my room wasn't very clean. Visible dust along the edge of the carpet and food crumbs in the refrigerator are a dead give away that they aren't very detailed with their cleaning. The good... More 

Helpful?
Thank PATRLR
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you so much for your feedback. We appreciate your feedback and are happy to share that we are improving on all of the areas you mentioned. Our fitness center is expanding, all of our guest rooms will now have desks, and we will be revamping Buster's menu while they are renovating that space in late winter. We hope you'll... More 

Appleton, Wisconsin
2 reviews
5 of 5 stars Reviewed December 13, 2015 via mobile

Our room looks like it was recently remodeled. Absolutely nice room and bath. Love the location and the price compared to other hotels in the downtown area. Will definitely be staying here if in the area.

Helpful?
Thank Kyle D
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you so much for your feedback on our newly renovated rooms! We appreciate your comments and are thrilled that you enjoyed your visit. We look forward to accommodating you again in the future! More 

Minnesota
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 11, 2015

I stayed here on a family trip. The downtown location is easy to find, there was plenty of free parking on an adjacent ramp, the facility was clean and tidy, the staff are helpful. They are doing some remodeling, but it's not obtrusive for the guests. The but- their wifi was woefully inadequate for the relatively light crowd that was... More 

Helpful?
Thank deepwoods
GMHolidayInnLaCrosse, Owner at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you so much for taking the time to review our hotel online. We appreciate you letting us know about your stay. For future visits, please be aware that our internet access does require that you open a web page and click "accept" on our terms & conditions page. That is a standard for IHG properties, and it ensures that... More 

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