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The American Club

Certificate of Excellence
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419 Highland Drive, Kohler, WI 53044
The American Club
Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in Kohler
Certificate of Excellence 2014
A recent review
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586 reviews from our community

Traveler rating
    393
    100
    47
    31
    15
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55
312
14
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (586)
  • Mar-May only
    (121)
  • Jun-Aug only
    (151)
  • Sep-Nov only
    (155)
  • Dec-Feb only
    (159)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

The American Club isn't cheap. I've been there a handful of times for corporate events and decided to take my wife for a getaway weekend when we found out she was pregnant. Since she was having bad morning (all day sickness) we planned on spending our time at the spa, ordering room service and relaxing. None of this happened. It... More 

Was this review helpful? Yes 1
Christine L, General Manager at The American Club, responded to this review

Dear Tom F, Congratulations on the future addition to your family! It is with much regret and embarrassment that I write this reply. There is no doubt we failed to deliver the experience you and your wife deserved, when you selected The American Club to enjoy a relaxing weekend. Feedback is a gift and we have poured over each detail... More 

Top Contributor
106 reviews 106 reviews
41 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I booked an early 2 night getaway for our 15th anniversary. My wife has always wanted to make a trip up to Kohler for the spa so we thought this would be a good opportunity. We booked the Discover Kohler package which was great because for the same price as the normal room rate you get dinner... More 

Was this review helpful? Yes 6
Christine L, General Manager at The American Club, responded to this review

Dear jdog99, Happy Anniversary! Please accept my sincere apology and regret for the control panel in your tub and the condition of your mattress. This is without doubt, not acceptable. We have taken immediate corrective action on the control panel. In addition our housekeeping team will investigate your mattress. All our mattresses were replaced over the past several years when... More 

Chicago, Illinois
Top Contributor
55 reviews 55 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This beautifully restored hotel is a gem! It's one of the nicest hotels I have stayed in. The staff was very attentive and courteous at all times. The bathrooms in the rooms were top notch! The grounds are scenic and there's much to do. It's pricey but well worth it if you can afford it! The breakfast at the Wisconsin... More 

Was this review helpful? Yes 2
Christine L, General Manager at The American Club, responded to this review

Dear Liz W, Thank you for visiting our resort and writing this review. We are very pleased you found our team attentive and courteous. You were able to enjoy many of our amenities during your stay! We hope you return soon for another visit. Best Wishes, Christine L More 

Baraboo, Wisconsin
Top Contributor
95 reviews 95 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My taste in hotels is usually ultra modern/contemporary. I abhor Victorian and "country". So I wouldn't expect to like The American Club, despite its AAA 5 diamond rating. But it is true old world elegance, and I find it irresistibly romantic, restful, and pampering. Soak in the huge whirlpool tub, and then don one of the spa robes. Take a... More 

Was this review helpful? Yes 2
Christine L, General Manager at The American Club, responded to this review

Dear RPCV89, Thank you for taking a risk and trying our resort! It is lovely to read how you enjoyed the décor. Most importantly, with lives so busy and hectic, it is a true honor to read how you left feeling rejuvenated. Best Wishes, Christine L More 

Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this property for business in February and I was treated first class all the way, front desk was staff very cordial and accommodating as well as the housekeepers. You can't go wrong when you choose this property for business or leisure, they also have 2 great golf courses including Whisiling Straits. Will definitely stay here again!

Was this review helpful? Yes
Christine L, General Manager at The American Club, responded to this review

Dear ALFAOrlando_Florida, So pleased to read our team provided you first class service during your business trip. You are correct about our golf courses. In fact, our golf team is hard at work preparing for the PGA tournament this August at Whistling Straits. We look forward to your return, Best Wishes, Christine L More 

Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't have much experience with spa resorts and I'm usually a budget traveler, but this place is worth the premium. Reservations were easy to make both online and by phone. I first booked online and called to fine-tune appointment times and the process was easy and the staff was helpful and informative. Then, I wanted to make a change... More 

Was this review helpful? Yes
Christine L, General Manager at The American Club, responded to this review

Dear FreqFlier2010, Happy Anniversary! Thank you for selecting our resort to celebrate this wonderful milestone in your life. Our team enjoys making all guests feel welcomed, but they especially enjoy celebrations. It is lovely to read they accomplished this mission during your stay. We are look forward to you return. Best Wishes, Christine L More 

Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

From the moment we stepped inside the door of the Carriage House you felt at home. The staff were just so welcoming. We were fortunate to check in early. Went up to our room put on our swimsuits & robes headed to the Spa. The afternoon tea, evening drinks & appetizers, and breakfast were delicious. We headed over to the... More 

Was this review helpful? Yes 1
Christine L, General Manager at The American Club, responded to this review

Dear JCLWisconsin, It is lovely to read how our team, Carriage House and Kohler Waters Spa made you feel at home. And to see how quickly our team corrected the battery in your safe. Many guests at the Carriage House enjoy lounging in their robes all day long! We look forward to your next visit. Best Wishes, Christine L More 

Chicago, Illinois, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My boyfriend surprised me to a trip to the American Club for my birthday last weekend-I had never heard of the place and had no idea what to expect- We arrived in the evening and when we drove into the entrance they had all the trees covered in lights and there was snow everywhere, which made it very pretty-Upon pulling... More 

Was this review helpful? Yes
Christine L, General Manager at The American Club, responded to this review

Dear WindyCityGatorGirl, Happy Birthday! Thank you for celebrating your birthday at our resort. We are pleased to read that you and your boyfriend had a lovely romantic visit. Our hotel was built in 1918 and the décor was designed to inspire that time in our country’s history as well as the Austrian heritage of the Kohler family. We hope you... More 

Milwaukee, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 21, 2015 via mobile

Last night was my (conservatively) 10th visit to this American landmark. I can't believe that I'm writing a disparaging review about one of my favorite hotels in the world. We arrived around 8 PM at this resort which features the amazing bathroom fixtures and showers and bathtubs of the world renowned Kohler Corporation only to be greeted by a complete... More 

Was this review helpful? Yes
Christine L, General Manager at The American Club, responded to this review

Dear Clay F, Please accept my sincere apology for the loss of hot water to your room. As we pride ourselves on the amazing showering experience our guests receive, this is clearly not the experience we want to provide our guests. And you are correct, our team is fully empowered to turn a bad experience around. Please know we will... More 

Chicago, Illinois
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2015

I booked a hotel room plus it included the food packages. OUTSTANDING value. The Italian Restaurant food was as good as Italy food and you can have whatever you want. I was shocked because one of the appetizers was close to $40. No matter, I could still choose it as my appetizer. The breakfast, you can have as much as... More 

Was this review helpful? Yes
Christine L, General Manager at The American Club, responded to this review

Dear 373jojodancer373, Congratulations and thank you for celebrating your honeymoon at our resort! We are very happy you found a package that fit your needs during your visit. We hope you return to celebrate many milestones in your life to come. Best Wishes, Christine L More 

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