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The American Club

Certificate of Excellence
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419 Highland Drive, Kohler, WI 53044
The American Club
Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in Kohler
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Boxermom09 North fond du lac
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591 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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North fond du lac
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was the first time that my husband and I have stayed here. We live close, and have visited Kohler several times before, but never stayed. Our initial room reservation was not ready before our event was scheduled to start(we were there for the taste of Scotland), so they upgraded our room free of charge. That way we had time... More 

Was this review helpful? Yes
Madison, Wisconsin
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My friends and I go to Kohler every year during the winter and stay at the carriage house. The only time we get out of our robes is for dinner out one night. We love it there. The spa is truly world class. The rooms are very comfortable. Good beds. The last time we went my room had a separate... More 

Was this review helpful? Yes
Christine L, General Manager at The American Club, responded to this review

Dear 12Debbie12, Thank you for visiting our resort every winter and for recommending our property. So glad you take advantage of lounging in your robe all day at the Carriage House! Many of our guests enjoy doing just that. We are pleased you enjoyed the Carriage House suite and the Riverbath on its sunporch. We look forward to your return.... More 

Minneapolis, Minnesota
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been to the American Club at least 7 times and every visit has been amazing. Most people know this is a Top 3 Golf Destination (Whistling Straits is my favorite golf course in the world), but not everyone knows that their service is always excellent! I try to get there once a year and I try to make time... More 

Was this review helpful? Yes 1
Christine L, General Manager at The American Club, responded to this review

Dear Jay M, What an honor to read you have returned 7 times to visit our resort! Thank you so much. We are pleased you enjoy our wine list. Every wine at our resort scores at least an 88 or better on either Wine Spectator or Wine Advocate, in many different price points. Golf season has finally arrived after the... More 

Egg Harbor, Wisconsin
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We have stayed / visited here many times and have been largely satisfied with their products and services and decided to attend their Easter Brunch. Unfortunately, the service, food and overall experience was not up to what we've come to expect. Part of the problem was overcrowding and poor logistics to access the buffet tables. For the prices charged, they... More 

Was this review helpful? Yes 1
Christine L, General Manager at The American Club, responded to this review

Dear cwjr1955, Thank you so much for celebrating the holiday at one of our Easter brunch locations. Please accept my apology for the overcrowding and logistics. Every year, we look forward to guest feedback on the offerings for opportunities to improve as well as what guests liked. We will definitely take your feedback under advisement for our upcoming Mother’s Day... More 

Chicago
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've been dealing with some family issues and decided to splurge on a getaway. Oh wow. What an experience. I had a King standard in The Carriage House and booked one of the spa packages. It came with two spa treatments and 20% off any others. The Carriage House is above the spa. They serve continental breakfast, afternoon tea and... More 

Was this review helpful? Yes 3
Christine L, General Manager at The American Club, responded to this review

Dear barbershipchick, We are so pleased you felt spoiled during your getaway. Thank you for selecting The American Club as your destination. It is a delight to know you experienced the much needed retreat you sought. Best Wishes, Christine L More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

The American Club isn't cheap. I've been there a handful of times for corporate events and decided to take my wife for a getaway weekend when we found out she was pregnant. Since she was having bad morning (all day sickness) we planned on spending our time at the spa, ordering room service and relaxing. None of this happened. It... More 

Was this review helpful? Yes 3
Christine L, General Manager at The American Club, responded to this review

Dear Tom F, Congratulations on the future addition to your family! It is with much regret and embarrassment that I write this reply. There is no doubt we failed to deliver the experience you and your wife deserved, when you selected The American Club to enjoy a relaxing weekend. Feedback is a gift and we have poured over each detail... More 

Top Contributor
106 reviews 106 reviews
41 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed March 15, 2015

My wife and I booked an early 2 night getaway for our 15th anniversary. My wife has always wanted to make a trip up to Kohler for the spa so we thought this would be a good opportunity. We booked the Discover Kohler package which was great because for the same price as the normal room rate you get dinner... More 

Was this review helpful? Yes 8
Christine L, General Manager at The American Club, responded to this review

Dear jdog99, Happy Anniversary! Please accept my sincere apology and regret for the control panel in your tub and the condition of your mattress. This is without doubt, not acceptable. We have taken immediate corrective action on the control panel. In addition our housekeeping team will investigate your mattress. All our mattresses were replaced over the past several years when... More 

Chicago, Illinois
Top Contributor
59 reviews 59 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 7, 2015 via mobile

This beautifully restored hotel is a gem! It's one of the nicest hotels I have stayed in. The staff was very attentive and courteous at all times. The bathrooms in the rooms were top notch! The grounds are scenic and there's much to do. It's pricey but well worth it if you can afford it! The breakfast at the Wisconsin... More 

Was this review helpful? Yes 2
Christine L, General Manager at The American Club, responded to this review

Dear Liz W, Thank you for visiting our resort and writing this review. We are very pleased you found our team attentive and courteous. You were able to enjoy many of our amenities during your stay! We hope you return soon for another visit. Best Wishes, Christine L More 

Baraboo, Wisconsin
Top Contributor
105 reviews 105 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed March 6, 2015

My taste in hotels is usually ultra modern/contemporary. I abhor Victorian and "country". So I wouldn't expect to like The American Club, despite its AAA 5 diamond rating. But it is true old world elegance, and I find it irresistibly romantic, restful, and pampering. Soak in the huge whirlpool tub, and then don one of the spa robes. Take a... More 

Was this review helpful? Yes 2
Christine L, General Manager at The American Club, responded to this review

Dear RPCV89, Thank you for taking a risk and trying our resort! It is lovely to read how you enjoyed the décor. Most importantly, with lives so busy and hectic, it is a true honor to read how you left feeling rejuvenated. Best Wishes, Christine L More 

Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2015

I stayed at this property for business in February and I was treated first class all the way, front desk was staff very cordial and accommodating as well as the housekeepers. You can't go wrong when you choose this property for business or leisure, they also have 2 great golf courses including Whisiling Straits. Will definitely stay here again!

Was this review helpful? Yes
Christine L, General Manager at The American Club, responded to this review

Dear ALFAOrlando_Florida, So pleased to read our team provided you first class service during your business trip. You are correct about our golf courses. In fact, our golf team is hard at work preparing for the PGA tournament this August at Whistling Straits. We look forward to your return, Best Wishes, Christine L More 

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