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The American Club

Certificate of Excellence
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419 Highland Drive, Kohler, WI 53044
1 room 1 adult
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The American Club
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710 Reviews from our TripAdvisor Community

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Muskego, Wisconsin
Level Contributor
119 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The whole property is beautiful. It is a neat historic hotel. All of the staff are friendly, including bellman, housekeepers, front desk, and baristas. Even the reservation process on the phone was great. I had many requests and the agent really took note of them because we got just the kind of room and location that I wanted. It is... More 

Helpful?
Thank Victoria M
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our little vacation was perfect. The staff was friendly and warm, and the restaurants on the resort were incredible with delicious food. Great food, great atmosphere, great overall. I would definitely recommend to everyone.

Helpful?
Thank dallas d
Christine L, General Manager at The American Club, responded to this review

Dear dallas d, I was so happy to read your review and to see that enjoyed your visit enough to recommend our resort! We’re very proud of our culinary team, and their passion for creating unique menus that delight our guests. I look forward to your next visit. Best Wishes, Christine L More 

DePere, WI
1 review
1 of 5 stars Reviewed 1 week ago

For 3 Fridays I've tried to get a call back to schedule a Friday Night stay and a couples message at the Water Spa. Again today I've been waiting over 2 hours for a call back, the last time I received a call back on Saturday morning after leaving a message on Friday mid-morning.

Helpful?
Thank JimKraft
Christine L, General Manager at The American Club, responded to this review

Dear JimKraft, Please accept my sincere apology for failing to promptly return your call. That should have never happened and I’m very sorry we made it difficult for you to make a reservation. We’re currently training two new classes of reservationists and until they are fully trained we will ensure all guest messages are returned as promised. Best Wishes, Christine... More 

Chicago
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

After another trip was canceled at the last minute, we took some friends' recommendations and visited the American Club for a long weekend. We stayed in the Carriage House, which is an upgraded facility with extra access to the spa amenities and some light food throughout the day. We'd probably save the money and stay in The American Club's main... More 

Helpful?
Thank jasamuels
Christine L, General Manager at The American Club, responded to this review

Dear jasamuels, Thank you for taking your friend’s recommendation and giving our resort a try. I am extremely proud of our team and I’ll be sure to pass along your kind words. I do hope you’ll find the time to visit us again and try the main building of the American Club. I look forward to learning which building you... More 

Chicago
Level Contributor
87 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I have stayed at the American Club many times over the years and since its been awhile since we wrote a review, I figured it was time for an update. We spend a night up here once each year in the winter with some friends, and always enjoy the beautiful surroundings and this well appointed property. The... More 

Helpful?
Thank bigsur221
Christine L, General Manager at The American Club, responded to this review

Dear bigsur221, It’s an honor to read about your yearly visit to our resort. Our guests often find our bathrooms to be one of the highlights of their stay. One of the benefits of being part of the Kohler Company is helping to design a variety of bathing and showering experiences for our guests to enjoy Looking forward to seeing... More 

Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stays for the weekend Chocolate feast. The rooms were very fancy and staff was wonderful. This was a Christmas treat for us and we loved the Chocolate from all over the world with wine and appetizers. There was an Eiffel tower of chocolate. We also took a sleigh ride on a snowy evening. They have a fabulous Spa also.

Helpful?
Thank Sharon K
Christine L, General Manager at The American Club, responded to this review

Dear Sharon K, Our In Celebration of Chocolate event is one of our newer events, and I’m so glad that you enjoyed it. This year will mark its fourth year and is being held February 19th to the 21st. It certainly is a weekend of indulgence. Our Pastry Chef hand sculpts many of the chocolate sculptures on display through the... More 

Chicago
Level Contributor
173 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Carriage House for a special birthday weekend. The hotel upgraded our room & left a bottle of wine too. Service was first rate (friendly & highest quality) with hotel staff. The room and bathroom was luxurious with traditionally styled decor. The Kohler spa at the Carriage House was top rate with the therapists (special thanks to... More 

Helpful?
Thank kattriprevus
Christine L, General Manager at The American Club, responded to this review

Dear kattriprevus, Happy Birthday! Thank you for celebrating at the Carriage House. I’m so happy you enjoyed the amenities of the Carriage House and Kohler Waters Spa. However, please accept my apology for the glitch with the heating controls. I’m sorry you weren’t able to achieve a comfortable temperature in the room. I hope you will find time to return... More 

Chicago, Illinois
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I booked this for our Xmas gift for each other when we saw a deal on Jetsetter. We live 2 hours and 24 min away in Chicago. We didn't know what to expect from a place in Kohler, WI...but I had heard great things. We were blown away by the charm and history as soon as we... More 

Helpful?
Thank Yasmeen17
Christine L, General Manager at The American Club, responded to this review

Dear Yasmeen17, Thank you for taking a chance and visiting our resort as your holiday gift. I loved that you stated our team provided “good Midwestern hospitality. Our team is truly our greatest asset and we couldn’t be happier to read your review. We hope you’ll find time to visit us again and have another relaxing trip. Best Wishes, Christine... More 

Decorah, Iowa
Level Contributor
145 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoy going to THE AMERICAN CLUB!! Our stay has always been pleasant and most importantly relaxing!! The staff seemed to be extra friendly throughout the hotel this visit. We can not say enough about the concierge named Cheri !! She has helped us over the years with different questions that we have had about the Hotel and the... More 

Helpful?
Thank jameslouie
Christine L, General Manager at The American Club, responded to this review

Dear jameslouie, It was so wonderful to read about your recent visit to our resort and how our team exceeded your expectations. Cheri has been with our team for years and she’s definitely a valued team member who truly enjoys serving our guests. I will be sure to share your kind words with Cheri. — it’ll make her day! I... More 

Dhaka City, Bangladesh
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This fantastic property is founded and owned by the KOHLER Group initially as a club that later they turned into hotel. As a whole this resort property is a unique of its kind, sprawling from one wing to another by means of courtyards. Low floors with all classic American retrofitting, this hotel is a perfect hideout for those who prefers... More 

Helpful?
Thank Mustapha Khalid P
Christine L, General Manager at The American Club, responded to this review

Dear Mustapha Khalid P, You’ve done a lovely job describing many features of The American Club. As you noted, we’re part of the Kohler Company, therefore, our hotel is rooted in deep history, along with the state-of-the-art plumbing technology. It makes for an indelibly unique combination. I am so thrilled that you enjoyed your stay. Thank you for your wonderful... More 

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