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All 2 Kimberly hotels

Hilton Garden Inn Appleton Kimberly

3.0 of 5 Hotel   |   720 Eisenhower Drive, Kimberly, WI 54136
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77%
Ranked #1 of 2 hotels in Kimberly
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Robert H Kihei, HI, United States
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  • Reviews (171)
  • Photos (14)
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  • Room tips (13)
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171 people have reviewed this hotel

Traveler rating
    74
    59
    21
    9
    8
See reviews for
58
29
6
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Kihei, HI, United States
1 review
4 of 5 stars Reviewed 1 week ago

Eat your meals at local restaurants and set your own alarm. Be sure to check your room rate for each night of your stay as they raise the room rate if they are busy. The help is very friendly and courteous and the room amenities...bathroom soaps, shampoos etc are good. Parking lot is good, safe and well lit. A complimentary... More

Review collected in partnership with Hilton Garden Inn

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2 reviews
1 of 5 stars Reviewed 2 weeks ago

Rude, non-responsive, and rigid is how I would describe my experience with the management and staff at the Kimberly Hilton Garden Inn. Pre-paid for 2 rooms for a stay during the Oshkosh Air Show 3 months in advance to come for filming purposes. Film permits were revoked 3 days after booking, but repeated efforts to get anyone at the hotel... More

Was this review helpful? Yes
GuestRelationships, General Manager at Hilton Garden Inn Appleton Kimberly, responded to this review

Dear Adam: I'd like to again issue my personal apology that your experience working with our hotel was not a positive one. I'd like the opportunity to finalize this issue with you and ensure you're satisfied with the ultimate result. Please call me at 920-730-1900. Best regards, Joy Crowe General Manager More

2 reviews
1 of 5 stars Reviewed 2 weeks ago

Rude, non-responsive, and rigid is how I would describe my experience with the management and staff at the Kimberly Hilton Garden Inn. Pre-paid for 2 rooms for a stay during the Oshkosh Air Show 3 months in advance to come for filming purposes. Film permits were revoked 3 days after booking, but repeated efforts to get anyone at the hotel... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GuestRelationships, General Manager at Hilton Garden Inn Appleton Kimberly, responded to this review

Adam: It seems you have shared your displeasure two separate times. I'd like to again issue my personal apology that your experience working with our hotel was not a positive one. I'd like the opportunity to finalize this issue with you and ensure you're satisfied with the ultimate result. Please call me at 920-730-1900. Best regards, Joy Crowe General Manager More

Washington DC, District of Columbia
Top Contributor
177 reviews 177 reviews
55 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This certainly wasn't the worst HGI I've stayed at but it was far from the best. The staff were not particularly welcoming or friendly. The rooms are also showing a bit of their age compared to most other HGIs. There was a nice giant hair attached to the blow dryer in the bathroom. Also, the wifi is terrible. So, it's... More

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Brisbane, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Of all the Hiltons we have stayed at this was our best experience. We traveled from Australia on a 4 week holiday to Canada and the USA during which we have stayed at other Hiltons such as the Waldorf Astoria that we recommend you avoid at all costs.

Review collected in partnership with Hilton Garden Inn

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Bangalore, India
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was staying at this hotel during the Oshkosh show this week. After staying here I am seriously considering not going to HGIs any more. The staff at this property urgently need some training, because I found several things lacking in the way the housekeeping attends the room. For example, one day they forget to replenish the coffee in the... More

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GuestRelationships, Guest Relations Manager at Hilton Garden Inn Appleton Kimberly, responded to this review

Thank you for taking the time to share your experiences. We apologize that the supplies were not replenished. We do wish you had reported these issues to us at check out so that we had an opportunity to resolve them with you right away. We appreciate you bringing it to our attention now. We hope that you will give us... More

New York City, New York
Top Contributor
56 reviews 56 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hilton Garden Inns are virtually identical, so what differentiates them is service, location and other seemingly minor things. Service here was just ok. The desk clerk first claimed I did not have a reservation, despite having made it on Hilton.com and showing him my e-mail confirmation. Eventually he found it, but I find this kind of drama unnecessary, especially at... More

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Madison, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The positives - clean room and bathroom, comfy bed, nice toiletries. Refrigerator and Keurig coffee maker were ideal for our stay. Relatively close to good restaurants. The negatives - housekeeping and billing issues from extending the stay to explore a nearby area. Make sure you clarify that housekeeping knows you're staying another night and what your card is authorized for.... More

Review collected in partnership with Hilton Garden Inn

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Cape Coral, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Very loud usually a wedding or a sports group staying there sports group worse than wedding drunks the kids run all over messing around. no room service until after 5 and the food quality doesn't match the price. Staff is horrible not all but most of them. Charged the wrong credit card. Maid service was extremely poor and they went... More

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AbbeyKosiorek, Public Relations Manager at Hilton Garden Inn Appleton Kimberly, responded to this review

Thank you for taking the time to review your stay. I'm sorry to hear that it was not a great experience. During the summer months, we typically are very busy with family functions, weddings and other sporting events due to our unique location and the sparse hotels in the area. We do our best to accommodate each guest, and try... More

Cape Coral, Florida, United States
2 reviews
1 of 5 stars Reviewed 3 weeks ago

stayed here for a family event and this was the second time as I was there in april 2014 as well same problems both times. Staff is horrible! Charged wrong card for the bill. Room service you can forget about it only dinner and the food sucks and breakfast is expensive for what you get . Also a maid went... More

Was this review helpful? Yes
AbbeyKosiorek, Public Relations Manager at Hilton Garden Inn Appleton Kimberly, responded to this review

Thank you for taking the time to review your stay. I'm sorry to hear that it was not a great experience. For the issues you described, we would very much like it if you would contact our General Manager so we can obtain a little more information. We take the privacy of our guests personal belongings very seriously and we... More

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Additional Information about Hilton Garden Inn Appleton Kimberly

Address: 720 Eisenhower Drive, Kimberly, WI 54136
Phone Number:
Location: United States > Wisconsin > Kimberly
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Appleton Kimberly 3*
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Also Known As:
Hilton Garden Inn Appleton Kimberly Hotel Kimberly
Hilton Garden Inn Kimberly
Hilton Kimberly

14 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
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Dining (3)
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Room/suite (1)
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Business center/function rooms (1)
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Pool/beach area (1)
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Other (4)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Situated in the heart of the Fox River Valley, next to Appleton, Wisconsin, the Hilton Garden Inn Appleton/Kimberly hotel is an ideal base to feel at home when you’re on the road. Located just eight miles from the Fox Cities Stadium, this Appleton, WI hotel provides easy access to a host of businesses and corporations nearby.Enjoy an array of services and amenities that are designed with you in mind, offering convenience and comfort and functionality to help you work efficiently when you’re away from the office and to welcome you after a long day. ... more   less 
Number of rooms
125

Questions & Answers

Questions? Get answers from Hilton Garden Inn Appleton Kimberly staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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