Dear Guest, Thank you for your helpful review on TripAdvisor. Glad to hear your comments about a good and clean place, because that is one of our main goals. Like you said, we do have older rooms but it is offset by the fresh supplies, friendly staff, and up-to-date rooms. We are sorry to hear that directions seemed off. We... More

Dear Guest, Thank you for your sincere review for your stay on TripAdvisor. Glad to hear that my staff went the “extra mile” to make your stay a pleasure. It can be hard to be sure everything throughout your stay is good on all accounts and it’s great to hear your stay was great. Like Saj said, when making a... More

Dear Guest, Thanks for sharing your experience on TripAdvisor. It’s glad to hear our front desk was friendly because they are the one who can make or break your experience. Towels and carpet both factor into a guest’s experience and we are happy they were both clean. We are planning a bathroom renovation for a couple bathrooms this year, but... More

Hello, We are glad the credit slip was returned to the correct owner, which was you. As you said, anyone could have used the credit that day, even us, but we know that honesty is the best policy. Since it was such a large credit, we did not want Menards to handle the situation because they might not pursue the... More

Dear Guest, Thank you for sharing your experience on TripAdvisor. It’s great to hear your room was clean and staff was friendly, as we are always trying to push for cleanliness. Our management also pushes for value, and it’s great to hear you found your room a ‘great value’. We do apologize that you could hear your neighbors. If you... More

Dear Guest, Thank you for sharing your experience online with TripAdvisor. It’s great to hear that your room was clean and the Sealy Posturepedic beds were comfortable, as guest satisfaction is one of our goals. It’s also great to hear that the staff was friendly and the Wi-Fi worked well. We hope you also took advantage of the free micro/fridge... More

Dear Guest, Thank you for sharing your comments on Trip Advisor. It’s great to hear that your room was better than what you had expected, which is what we like to hear since we are not a hotel chain! It’s also great to hear my staff was helpful to make your experience enjoyable in Hudson, recommending a few places to... More

Dear Guest, We welcome all constructive criticism, but our management and staff feel that your review is dishonest and misleading even though honesty is the best policy. To provide a safe and secure environment, it is not uncommon to see security camera systems at hotels all over the country to watch out for guests and their vehicles. On behalf of... More

Dear Guest, Thank you for your willingness to review and address your problems online which sometimes eliminates those awkward moments of truth telling face-to-face. It’s great to hear you did find your accommodations clean and neat. In addition, I’m also glad you liked the shower and sink setup in different sections; it does come in handy especially in the morning!... More