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Heidel House Resort & Spa

643 Illinois Avenue, Green Lake, WI 54941
Hotel amenities
Heidel House Resort & Spa
Best prices for: 1 room 1 guest
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Ranked #2 of 4 Hotels in Green Lake
A recent review
5 of 5 stars reviewed 3 days ago
Susan L W Delavan, Wisconsin
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334 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Delavan, Wisconsin
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Went up to the Heidel House for a little getaway! It was very enjoyable. It is an upper scale resort and it was just fantastic. It is right on beautiful Green Lake. The views are spectacular. There are nice restaurants on the premises and also in the area. The service and rooms are great. The Grey Rock is really a... More 

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Northern Wisconsin
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at the Heidel House for two nights with a girlfriend for a weekend spa getaway. The hotel and the grounds were very clean and inviting. We stayed in a Lakeview Suite which had a small balcony that we really enjoyed with a glass of wine to watch the sunset. We did not have the opportunity to use the pool... More 

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Northeast Wisconsin
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Heidel House was exactly what we were looking for; a quiet, beautiful retreat where we could relax and catch up. I agree with some of the reviews that the rooms are a bit outdated, but they were large, comfortable, and the view of the lake can't be beat. The staff at the front desk were friendly and helpful. I did... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Thank you for writing a review of your recent Girlfriends Getaway to the resort and spa; we are thankful you chose us for your retreat. Please let me know if we can help you with future reservations or spa appointments. We truly look forward to your next visit. More 

Kenosha, Wisconsin
Contributor
19 reviews 19 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a week while in town for business. The room was lackluster. Nothing spectacular, although the bed was comfortable and bedding plush. Bathroom was nice besides the long black hair that took residence in the shower during my entire stay. Kleenex wasn't restocked when it was empty. Hallways seemed dirty, especially the carpet. Rip it up or give... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Thank you for taking the time to provide feedback of your recent visit to the resort. While I am pleased you had a restful stay, I am disappointed the overall experience did not meet your expectations. I appreciate your honesty and have shared your comments with our team. It is our goal to provide a memorable Green Lake experience with... More 

Oshkosh, Wisconsin
Top Contributor
233 reviews 233 reviews
57 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed February 22, 2015

My wife and I stayed here on Jan. 3- a one night winter “getaway”. First of all, this is a great time to go to The Heidel House. The price we received was VERY GOOD and, as you might expect, there are NOT a lot of people here during what is often the coldest time of the winter season. Yet... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Dear Don, Thank you for your kind review and for being a repeat guest; we truly value your feedback and your choice to return annually. It’s our pleasure to help make Green Lake a pleasant experience for you and your wife. We are hopeful you will also be able to enjoy the area’s beauty during the summer months but certainly... More 

Racine, Wisconsin
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 16, 2015

My wife and I took our daughter to a cheer competition nearby so we stayed here for a night. The first thing I noticed about the place is that they still use an actual key for the doors for the rooms. The décor in the rooms might be a little outdated but the rooms were very clean which is always... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Dear Rick, Thank you for taking time to write a review of your overnight stay at the resort. I apologize you weren’t completely satisfied with your room and appreciate this feedback so we can strive to provide the best guest experiences. I am hopeful you and your family return to enjoy the beautiful grounds and lakeside scenery. More 

Chicago
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 15, 2015

This is a resort that feels very much like The Abbey in Fontana or Lake Lawn Lodge on Lake Geneva, but much smaller. It is about three hours north of Chicago and is not as hectic as the Lake Geneva area. But we still had plenty to do, had good breakfast in the Sunroom, found a good pub in town,... More 

Was this review helpful? Yes 1
Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Dear Jackiegh, I’m so happy to see you and your family enjoyed the beauty Green Lake has to offer. Thank you for writing such a kind review of your experience and we look forward to seeing you again in the warmer months. More 

Waukesha, Wisconsin
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 10, 2015

My friends and I spent a weekend here during the winter. Its definitely a summer resort but the price was right in the winter. The hotel is a compilation of different connected buildings, maybe they kept adding on or at one point built walkways to each building? It was odd. You need to drive to the spa, it is not... More 

Was this review helpful? Yes 1
Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Dear Sarah, Thank you for writing a review of your recent visit; I am pleased to see you were able to enjoy such a variety of the property during your stay. It sounds like you had quite the spa day! We truly appreciate all your feedback and hope you choose to return, perhaps in the summer months to enjoy Big... More 

Cleveland, Ohio
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed February 9, 2015

Okay first off the moron who booked my tonight getaway over charged me by 300.00 om my deposit. When I questioned this she told me she was right. When we arrived there two male bozo's were in charge. The minute I began to check me in he said "So sorry they took 300.00 to much for your deposit over a... More 

Was this review helpful? Yes 1
Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Dear Donna, I am disappointed your recent stay did not meet your expectations. As stated in my email, I sincerely apologize for the billing problem you encountered. Our front desk associates are aware of the frustration this caused you, and are sorry it had such a negative impact on your stay. Please know we do not aim to falsely advertise... More 

Appleton, Wisconsin
Top Contributor
68 reviews 68 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 3, 2015

Was here for an overnight stay and spa getaway. The Lobby was very nice and had great views of the lake. Comfortable atmosphere with a good deal of seating. The room was well appointed as I would expect for a hotel in this price range. Beds were firm and comfortable. TV was small but it was fine. The heating/cooling in... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Thank you for taking time to write a review of your stay. Your feedback is greatly appreciated. I am hopeful you choose to visit again, perhaps in the summer! More 

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