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Heidel House Resort & Spa

Certificate of Excellence
643 Illinois Avenue, Green Lake, WI 54941
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Best prices for: 1 room 1 guest
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Heidel House Resort & Spa
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Heidel House Resort & Spa
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343 reviews from our community

Traveler rating
    147
    93
    64
    25
    14
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150
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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  • All months
    (343)
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    (67)
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    (101)
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

This place is for people age 75 + (we are 59 & 63). Food was terrible in Boathouse &Sunroom rest.Rooms like average hotel rooms. Room YFI didn't work. Boat cruises only go out very limited x's. The recp.person wasn't very helpful, didn't explain the pkg , which was a gift to us. The Eversong Spa is a rip off.They didn't... More 

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Kenosha, Wisconsin
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We spent Memorial Weekend in Greenlake,,,,a beautiful small community on the deepest lake in Wisconsin,, the best part of our trip was the stay at HEIDEL HOUSE,, for an older resort everthing was updated and very clean,,, we travel a lot and this has to be one of the best hotel indoor swimming pool we have come across,,, large and... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Thank you for such a kind review! This review and the feedback you’ve provided of the spa are very valuable as we continue to work toward creating only the best experiences for our guests. It seems you truly enjoyed a little bit of everything during your Memorial Day weekend vacation. Wonderful! We would love to have you again in June.... More 

Oshkosh, Wisconsin
1 review
5 of 5 stars Reviewed 6 days ago NEW

Had a great time this past weekend at Heidel House!! Our group drove down together for a weekend retreat and meeting, after working with the sales manager and locking in an excellent group rate we were thrilled to book ! The rooms were very clean, the staff was very attentive and courteous, everyone we worked with was just wonderful! We... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Matthew, It was our pleasure to host your meeting and retreat; thank you for choosing Heidel House. I am delighted to hear you enjoyed your stay, particularly your experience on the Escapade yacht – it’s such a great way to learn more about Green Lake while also socializing with group members. I truly appreciate the feedback and have shared your... More 

Portland, Oregon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at Heidel House to attend my niece's graduation from nearby Ripon College. The hotel is on the banks of Green Lake. The night we arrived we dined in the Wine Spectator award winning restaurant with marvelous views of Green Lake. The breakfasts in the Sun Room were great. On Saturday we enjoyed live music in the restaurant bar. Our... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Bill, Thank you for writing of your recent visit to Green Lake and choosing to stay with us for your niece’s graduation. I am delighted to see you were able to enjoy our dining outlets and have shared your kind comments with our culinary team. We are hopeful you will be able to return again soon. More 

Milwaukee, Wisconsin, United States
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I went to this property with a group of 175 women for a women's retreat. I loved the location right off the lake. My two roommates and I had a lake view room. It was very clean. The staff was very accommodating and friendly. Brian helped us with our keys when we had trouble opening our door and quickly got... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Marjory, Thank you for providing feedback of your recent visit. It was our pleasure to host you and the other ladies for your women’s retreat; I’m delighted to hear you enjoyed the stay. I truly appreciate your suggestions and will share with our team so that we can continue to work toward providing the best experiences for our guests. We... More 

Wisconsin
Top Contributor
52 reviews 52 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I will start with our experience. I was part of a large group. Check in was easy, room was spacious, clean and updated. The food at our event was some of the best I have ever had for that type of function. The staff after was VERY accommodating and extra friendly. TOP NOTCH employees here. They did everything in their... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Angela, Thank you for sharing feedback on the resort’s page, too. We truly appreciate receiving guest comments so we can learn how to improve the experience we provide. I’m delighted your stay went smoothly, from check in to dining to enjoying the grounds and views. It was a pleasure having you and we are hopeful you return soon. However, I... More 

Milwaukee, Wisconsin
Top Contributor
89 reviews 89 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 3, 2015

The Heidel House grounds are beautiful, and so is the majority of the venue. The hotel halls have older carpets, and there's older style hardware, but the rooms are very nice. Everything's clean and quite,and the service is wonderful. Pool's nice, with 2 hot tubs. Workout room is just a few treadmills and eliptical machines. They're working on updating a... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

I am delighted you enjoyed your recent getaway to Green Lake! It seems you were able to enjoy a majority of the property, and we appreciate your feedback of this. Please let me know if I can assist with future reservations. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2015 via mobile

Brewfest was awesome!! Vendors were fantastic. Rooms were spacious and the view of the lake was breathtaking. Visit the SPA it's well worth the time best massage ever. Perfect getaway! Such great staff too!

Was this review helpful? Yes 1
Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Thank you for joining us for Brew Fest. I’m so happy to see you enjoyed the event and the lake views. I’m also glad you were able to visit the spa; I will share your kind words with our therapists. We are hopeful you will join us next year for Brew Fest – March 19, 2016! Please let me know... More 

Spanaway, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 30, 2015

We booked the condo through RCI for a week's stay in March 2015. Front desk had problems finding our reservation. The unit was just like a pretty funky lake cabin would be with a mirrored living room wall, thin walls between units, a minimalist kitchen with only a hotplate, microwave and mini fridge. Housekeeping left some details to be desired.... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Patti, I am thankful you took the time to provide feedback of your recent stay with us. However, I am disappointed you felt disconnected from the rest of the resort. Our goal is to provide every guest with a memorable experience, leaving them with the desire to return. I regret we did not do this for you and hope you... More 

Delavan, Wisconsin
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 27, 2015

Went up to the Heidel House for a little getaway! It was very enjoyable. It is an upper scale resort and it was just fantastic. It is right on beautiful Green Lake. The views are spectacular. There are nice restaurants on the premises and also in the area. The service and rooms are great. The Grey Rock is really a... More 

Was this review helpful? Yes 1
Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Dear Susan, Thank you for choosing to visit the resort a second time; we appreciate your feedback. It is wonderful to see you enjoyed the lake views and Grey Rock. We look forward to your next visit! Please let me know if I can assist you with future reservations. More 

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