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Heidel House Resort & Spa

Certificate of Excellence
643 Illinois Avenue, Green Lake, WI 54941
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Heidel House Resort & Spa
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357 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arlington Heights, Illinois
Top Contributor
59 reviews 59 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We used a Groupon and spent one night here. Our room was on the third floor with a lake view. The view was amazing, however, the room is well worn, especially the bathroom. Many features i. The room are dated. If I paid full price I would have been disappointed. My parents were on the fourth floor in a no... More 

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Madison, Wisconsin
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our son's wedding was held here Memorial Day Weekend. The rehearsal dinner (50 people) was held in the Lower Boat House and the wedding dinner/dance (140 people) was held in the Ballroom. The weather was lovely, so the wedding ceremony was out on the lawn. We took 20 family members to brunch Sunday morning at Grey Rock, which was quite... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Dear Laurie, Thank you for taking the time to provide feedback from your son’s wedding. It was our pleasure to host such a momentous family event, and we are delighted to learn it was everything you were hoping for. I will be sure to pass your compliments on to Star. Thank you for choosing Heidel House Resort & Spa. We... More 

Contributor
19 reviews 19 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here with my family during my spouse's business trip. Docks to relax on, fish from, or tie your boat to. Areas for Bon fires. Small beach, but met our needs-- not great for swimming tho. Utilized the outdoor pool with restaurant and bar service--plenty of chairs. Room wasn't anything special but it did face the beautiful lake. There are... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Thank you for taking the time to review your Heidel House Resort & Spa stay. I am delighted to hear you and your family enjoyed your long weekend at the resort, and found plenty for all to experience. We deeply value the feedback you have provided, and especially appreciate your compliments of the staff. Our associates are our greatest asset,... More 

Senior Contributor
40 reviews 40 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed here for a few days for a wedding. The grounds are nicely kept, and the property as a whole is clean. My room was fine, but unexpectedly outdated for the price. I had great bartenders all around, and sitting outside by the fire at the Boathouse Pub looking out over the lake was definitely a highlight of... More 

Was this review helpful? Yes 2
Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Dear Lyndsey, Thank you for taking the time to review your recent stay. I am happy you were able to enjoy several areas of the resort during your visit for a wedding, and will be sure to share your complimentary comments of the property with our grounds crew. I am sorry your otherwise positive dining experiences were lessened by your... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We were in a standard room with 2 queen beds. Awesome shower, comfy beds. Beautiful views of the lake from the hotel. We really appreciated the game room and took advantage of the ping pong table I would recommend taking the time to try some wine at Vines and Rushes which is a short drive from the resort.

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Thank you for taking the time to provide feedback from your stay. I am delighted you enjoyed your guest room and other resort amenities. It also sounds like you were able to get out and explore the surrounding area. A visit to Vines & Rushes Winery is certainly a worthwhile stop during one's stay. Thank you for making the recommendation.... More 

Green Lake, Wisconsin
1 review
4 of 5 stars Reviewed 3 weeks ago

Angel is a great Bar tender, very attentive and know her trade very well !!! Joanie in the restaurant is the best server. The food is great. Fran the Piano Man is the best I have ever experienced in entertainment !!!

Was this review helpful? Yes
Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Thank you for your kind feedback! I will be sure to share these comments with Angel, Joanie and Fran, as well as the culinary team who prepared your dinner. We are so happy to hear you enjoyed the experience and hope to welcome you back again soon, perhaps to enjoy our new and limited time midweek dinner specials: On Wednesdays,... More 

Kailua-Kona, Hawaii
Contributor
11 reviews 11 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Heidel House is a nice resort for Wisconsin. They have a beautiful location on the lake. Grey Rock is their top restaurant and Bar. The service at Grey Rock Bar is always attentive and friendly...kind of like cheers where everybody knows your name. Angel the head bartender is great.....If you're there on a Saturday night check out the live entertainment...also... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

I see you’ve also written a review on Grey Rock’s page – thank you! We are very appreciative of this feedback so that we can continue to modify our actions to better the guest experience. As mentioned in our other response, we sincerely hope you are able to visit again soon. Please do not hesitate to reach out to me... More 

Milwaukee, WI
Contributor
17 reviews 17 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Beautiful location, but everything else is just average. The bar service was very slow in the pub and they didn’t seem to know how to mix simple cocktails. The food in the pub was just OK. The large hunks of fresh jalapeño on the nachos was a little odd. Brunch at the Grey Rock wasn’t anything special. I don’t have... More 

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Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Thank you for taking the time to write a review of your recent stay with us. While I am happy to see you were able to dine in two of our outlets, I am very sorry to hear we did not meet your standards. I have shared your comments and concerns with our culinary team so that we can use... More 

Chicago, Illinois
Top Contributor
62 reviews 62 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one night while making a presentation in the area. After reading the reviews I was a bit cautious but found the resort quite nice. He's, perhaps the rugs could be switched out or a chair here of there replaced, but over all we found it pleasant. In fact,,if in the area we would stay here again. We... More 

Was this review helpful? Yes
Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Tony, I am delighted to hear you enjoyed your recent visit and truly value the feedback you’ve provided. It’s wonderful to see you enjoyed your room experience and had a restful stay. If in the area again, please do not hesitate to contact me for any assistance with reservations. More 

Sheboygan, Wisconsin, United States
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked a 2 night stay at the Heidel House for our anniversary. Could not be more pleased with the choice. While the property gives you the feel of days gone by it has many of the modern convieniences that people want or expect except the key to your room, you get a real key to unlock the door! The rooms... More 

Was this review helpful? Yes 1
Scott K, General Manager at Heidel House Resort & Spa, responded to this review

Ron, What a kind review! Thank you. This feedback is very valuable and I am truly appreciative you’ve taken the time to share your experience with us. I am also thankful you and your wife chose Heidel House Resort & Spa to celebrate your anniversary. Congratulations – may you have many more happy years together. It seems you were able... More 

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