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Country Inn & Suites By Carlson, Green Bay East

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850 Kepler Drive, Green Bay, WI 54311
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Country Inn & Suites By Carlson, Green Bay East
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198 Reviews from our TripAdvisor Community

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Traveler rating
    99
    54
    20
    18
    7
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89
42
7
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (31)
  • Jun-Aug only
    (88)
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    (46)
  • Dec-Feb only
    (33)
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Hazelhurst, Wisconsin
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is just exactly what you expect from Country Inn & Suites; above average quality and cleanliness coupled with good service. The breakfast is okay but not great. Check in and out was quick an painless.

Was this review helpful? Yes
Green Bay, Wisconsin
1 of 5 stars Reviewed 2 days ago NEW

Checked in and they gave me a room that was not totally cleaned. Then gave me a room that was not locked. All of the wall paper boarder was falling down and they tried to just tack it back up. Not a nice place to stay at all

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michelle F, General Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review

Dear Valued Guest, We wanted to thank you for taking the time to respond to our guest survey and for your feedback. However, I am sorry that you did not find everything to your satisfaction. It is my goal to exceed our customer’s expectation and it seems we did not meet yours. We do have many plans for renovations, many... More 

Level Contributor
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

The hotel was clean, nice staff, ok price, but the location is horrendous. It sits in a strip mall. Very noisy. The free breakfast wasn't great either. This was a halfway point for us heading to Mackinac Island. I would not have chose this hotel if I knew it was in a strip mall

Was this review helpful? Yes
Michelle F, General Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review

Dear Valued Guest, We wanted to thank you for taking the time to respond to our guest survey and for your feedback. However, I wanted to make sure this review was for the correct hotel. Our property is freestanding, and it is not connected to a strip mall. We are located off of Interstate 43, and the only operating business... More 

Boston, Massachusetts
2 of 5 stars Reviewed 4 days ago NEW

If you miss your old tube-stile TV and dated hotel furniture look no further - this is your hotel. I honestly can't remember the last time I stayed at a hotel and the room didn't have a flat screen TV and at least some kind of basic entertainment like a few premium channels and movies on-demand. The bed is reasonably... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michelle F, General Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on TripAdvisor regarding your recent stay at our property. We very much appreciate and value your feedback. We do have renovations in our pipeline, which does include replaced of all outdated televisions. These changed will come in effect before the end of 2015. Thank you for sharing... More 

Port Huron, Michigan
1 review
1 of 5 stars Reviewed 6 days ago NEW

There is a banquet room attached to the hotel and our room shared a wall. The music from the wedding was so loud we couldn't sleep. The hotel was sold out so the front desk said sorry and that maybe the manager would give us our points back that were used to book the room. I will be contacting the... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michelle F, General Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on TripAdvisor regarding your recent stay at our property. We were very sorry to hear about what you experienced during your stay. I have addressed this issue with our staff at The Meadows. I have also sent you a separate email in regards to this situation. Thank... More 

Green Bay, Wisconsin
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been a rewards member for a number of years and will always try to stay at a Country Inn & Suites. I decided to make use of my points for a night away and reserved a king whirlpool suite for one night in July. Arriving at 4:30 to check in and had to wait for one other family... More 

Was this review helpful? Yes
Michelle F, General Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review

Dear Valued Guest, Thank you for taking the time to provide your honest feedback regarding your recent stay at the Country Inn & Suites- Green Bay East. These reviews continue to base our development and prosperity at our hotel. I was very sorry to read about some of the things you experienced during your stay. Those issues have been addressed... More 

Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

clean property, helpful staff - like the room layout and amenities. often pick up dinner from a favorite spot and bring it back to room - warm it in microwave. don't stay here more often, simply because the location isn't as convenient, but I'd definitely recommend it and will stay again

Was this review helpful? Yes
Michelle F, General Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review

Dear Valued Guest, Thank you for sharing your experience during your stay at the Country Inn & Suites- Green Bay East. Reviews like this one is very positive and encouraging to us all as we navigate various ways to exceed our guest’s expectations. As employees in the hospitality business, we understand our guest’s needs and we’ll go above and beyond... More 

Milwaukee, Wisconsin
5 of 5 stars Reviewed 2 weeks ago

The whirlpool and pool were very spacious, larger than most hotels. A very clean hotel! The only negative comment I have had to do with the quality of the pillows, very small and too soft for our liking. When asked for extras apparently they didn't have any. :(

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michelle F, General Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review

Dear Valued Guest, I am pleased to read that you thoroughly enjoyed your experience at the Country Inn & Suites- Green Bay East. Thank you for taking the time to post a review of your stay and for commending our service team. We look forward to an opportunity to welcome your return. Sincerely, Ryan Schmidt Country Inn & Suites- Green... More 

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