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Country Inn & Suites By Carlson, Green Bay East

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850 Kepler Drive, Green Bay, WI 54311
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1 room 1 adult
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Country Inn & Suites By Carlson, Green Bay East
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259 Reviews from our TripAdvisor Community

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Escanaba, Michigan
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this place so close to many places to eat or go to a movie and the access to the freeway. The hotel itself was clean ,friendly,and nice breakfast also.if you are going to the hospital this is espically good

Helpful?
Thank Mary S
Marquette, Michigan
Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed December 29, 2015

We recently stayed at this hotel and we were not to impressed. First, it's a bit secluded and there are not restaurants or convenient stores or gas stations near by. The staff is adequate but not sharp. Rooms and breakfast was just okay. I think if you have the option, you could find better places to stay. Would only recommend... More 

Helpful?
Thank upexplorer2011
RyanSchmidt, General Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review

Dear Valued Guest, We wanted to thank you for taking the time to respond to our guest survey and for your feedback. However, I am sorry that you did not find everything to your satisfaction. It is my goal to exceed our customer’s expectation and it seems we did not meet yours. Our hotel is walking distance to Mackinaw's Grill... More 

Saint Louis, Missouri
1 review
1 of 5 stars Reviewed December 27, 2015

Country Inn & Suite normally has a very high quality of service and product. The first clue this hotel was poor was the big "For Sale" sign at the entry. I had to switch rooms because the management does not do routine maintenance. The night clerk was on the floor asleep when I arrived at 10 PM. General Manager was... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Steven B
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Green Bay East, responded to this review

Thank you for your review. Please accept our sincere apologies for the disappointments you experienced during your stay. We have noted your complaints regarding the disappointing service you received from the staff, and we are making the changes necessary to ensure that our service is kept up to the highest standard. Please know that your feedback is extremely valuable to... More 

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