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Hawthorn Suites by Wyndham Green Bay

3.0 of 5
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335 W Saint Joseph Street, Green Bay, WI 54301 (Formerly Residence Inn Green Bay)
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Hawthorn Suites by Wyndham Green Bay
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Ranked #16 of 40 Hotels in Green Bay
A recent review
4 of 5 stars reviewed yesterday
Steve B
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248 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Hawthorne Suites was not like they were in the 1980's. The rooms were smaller. The beds were smaller and there were no dressers. Perhaps because they were purchased from a different company rather than built by the Hawthorne Suites company that owned them in the '80's. The beds need to be upgraded to new mattresses and sized as Queens... More 

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Metro Minneapolis-Saint Paul, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I had noted on my online reservation that we would be bringing our dog. The day before our arrival, WGB contacted me to tell me there was a $150 charge for dogs, as WGB cleans the carpets and curtains. Despite the last minute notice, we found alternate care for our dog. Given the cleaning policy for dogs, we expected our... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
Kirstin H, Manager at Hawthorn Suites by Wyndham Green Bay, responded to this review

I am sorry we were unable to meet your expectations on your last visit. We strive for exceptional service and I apologize for not providing that. We do try to make everyone aware of the pet charge when they make their reservation. If we did not make you aware I am very sorry. We do have any pet room professionally... More 

Madison, Wisconsin
1 review
4 of 5 stars Reviewed 1 week ago

Nice suit. Clean and comfortable. Staff polite. Food good. I will look for Hawthorn in future when traveling.

Review collected in partnership with Hawthorn Suites by Wyndham

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Kirstin H, General Manager at Hawthorn Suites by Wyndham Green Bay, responded to this review

Daniel, We are very happy that you enjoyed your stay in one of our comfortable suites here in Green Bay, WI. Our breakfast is always a plus, and we look forward to your next visit. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Cold pool, somewhat dirty rooms and outdated rooms. Also found ball of hair in comforter and when we went to get a new one they said the comforters are locked up and just gave two thin blankets. Not enough pillows in room and no tissues. Would not recommend.

Was this review helpful? Yes 2
Kirstin H, Manager at Hawthorn Suites by Wyndham Green Bay, responded to this review

Dear Valued Guest, Thank you for choosing Hawthorn Suites during your recent visit to the Green Bay area. We appreciate your feedback regarding your stay. I am very sorry that you had a disappointing stay. We strive for excellent accommodations and service. I would hope you would give us another chance so we can show you that this is not... More 

Indianapolis, Indiana
Level Contributor
88 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall, the Hawthorn Suites by Wyndham in Green Bay was a very nice property; and I enjoyed my overnight stay. But, here is my issue: The motel caters to long-term business guests. Nevertheless, there are many people that use it for transitional housing. And, because they are there everyday for weeks or even months on end (and some stretching into... More 

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Round Rock, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Great value and location. Only problem that we had is that they didn't enforce the no smoking policy near the doors. My pregnant wife had to walk through the line of 4 smokers who were standing outside of their doors blowing smoke at "us".

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Kirstin H, General Manager at Hawthorn Suites by Wyndham Green Bay, responded to this review

Dan, Thank you for your kind words regarding your stay at our conveniently located, reasonably priced hotel in Green Bay, WI! More 

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