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Hawthorn Suites by Wyndham Green Bay

3.0 of 5
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335 W Saint Joseph Street, Green Bay, WI 54301 (Formerly Residence Inn Green Bay)
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Hawthorn Suites by Wyndham Green Bay
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Ranked #15 of 40 Hotels in Green Bay
A recent review
5 of 5 stars reviewed 1 week ago
Thomas M Chicago, Illinois
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214 reviews from our community

Traveler rating
    78
    82
    38
    10
    6
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80
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Saint Paul, Minnesota
1 review
2 of 5 stars Reviewed 2 days ago NEW

Advertised as a pet friendly property, BEWARE and read the fine print! At check in there was an advance, non-returnable deposit required of $150! That was double the rate of the room charges. I'm used to paying an extra fee, maybe $25, when I travel with my small dog, but $150 nonrefundable? That's crazy. We made no mess or fuss... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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Eau Claire, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

The location of the hotel was in a convenient location to the stadium. It is close enough to be near the hustle and bustle without being emerged in it. Traveling with 3 children can be hard but the kids loved the room and the variety of breakfast options. The loft was especially nice… we could get some peace from the... More 

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Honolulu, Hawaii
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff is very friendly and helpful. One particular employee Melissa in particular, I spoke to her on the phone to make my reservation weeks ahead of time. She was proficient in handling my reservation and remembered me when I called again to confirm. She also reassured that my going to the Spine clinic was a good choice because of... More 

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Kokomo, Indiana
1 review
5 of 5 stars Reviewed March 18, 2015

We really enjoyed our stay at the Hawthorn Suites. The room was clean and comfortable. The breakfast was very good.

Review collected in partnership with Hawthorn Suites by Wyndham

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Waukesha
1 review
1 of 5 stars Reviewed March 17, 2015

I have always been happy with Wyndham, however I will never go back to Wyndham in Green Bay. We had a room for 4. We only had two chairs, when we asked for more they told us no, when I talked them into letting us borrow two chairs for us to eat dinner together they made us come get them.... More 

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Kirstin H, General Manager at Hawthorn Suites by Wyndham Green Bay, responded to this review

I am sorry we were unable to meet your expectations on your last visit. We strive for exceptional service and I apologize for not providing that. I would hope you would give us another chance so we can show you that this is not typical for our property. More 

Saint Germain, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed March 14, 2015

I have always been happy with hotels associated with Wyndham, but that changed today. My family checked in late after a basketball game and discovered a bedbug in one of the beds. I have never been this disappointed with a hotel. We immediately checked out and spent the night at a different hotel.

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Kirstin H, General Manager at Hawthorn Suites by Wyndham Green Bay, responded to this review

I am very sorry that you had a disappointing stay with us this past weekend. We strive for excellent accommodations and service. I did have our pest control service come in and inspect that room and the report came back negative for bed bugs. I hope that knowing there were not bed bugs in your room you would come back... More 

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