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All 41 Green Bay hotels

Quality Inn & Suites

2.5 of 5 Hotel   |   321 South Washington Street, Green Bay, WI 54301
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Ranked #27 of 41 hotels in Green Bay
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 1, 2014
Jennifer K Kenosha, Wisconsin, United States
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66 people have reviewed this hotel

Traveler rating
    22
    23
    14
    5
    2
See reviews for
20
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7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

The beginning of our stay was great. We stay there at least once a year to relax with our children. As the night went on things got bad. A group of parents were staying their with children who were teens on a hockey team. They came back from a late game and became ridiculously loud. Parents were drinking and kids... More

Was this review helpful? Yes
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear guest, I am sorry that you felt that the staff of the Quality Inn & Suites was rude. These same staff members have been complimented a number of times for their friendly and helpful nature. I will review your comments with all the staff at our next monthly meeting and we will share ideas to solves these types of... More

Kenosha, Wisconsin, United States
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 1, 2014

I was up for a conference in Green Bay, and I decided to stay at this hotel. I read the reviews before going, so I was expecting the place to be outdated and not fancy. I was right, and that was ok. This place might be a bit outdated, but it is VERY clean. I checked in later in the... More

Was this review helpful? Yes
deborahquality, Manager at Quality Inn & Suites, responded to this review

Dear Jennifer, Thank so much for your review. Your satisfaction is very important to all of us at the Quality Inn & Suite Downtown Green Bay. Starting in April we will be updating some of our rooms, new curtains, lighting, accent walls and much more over the next 3 years. Thanks again for staying with us. Deborah McAllister More

Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2014

I used to come here quite a bit when I was a child when the place was a Best Western. It seems like the hotel has aged a bit, although the place was nice. The pool area is great. There is a seven foot pool and a 2 foot wading pool. The hot tub is pretty big and there is... More

Was this review helpful? Yes 1
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear gasb107, Thank you for visiting the Quality Inn & Suites of Downtown Green Bay. I am glad to hear you still enjoy your visits after so many years. We will continue to make upgrades to the hotel. Last year we added new carpet and new 37" HD televisions. This year we will start adding new lighting, curtains and painting.... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 1, 2014

Stayed for New Years Eve. Hotel is outdated, but clean and maintained considering age. Beds were very comfy and I liked pillows, only thing is that pillows were very small and double queen beds were actually not queens but more like fulls. Proximity to St Brendan's, where we were going was great, right across street. Hotel is overpriced, we paid... More

Was this review helpful? Yes 1
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Senior Reviewer, Thank you for your comments. Your opinion is very important to us. Over the next three years we will be making many improvements to our hotel. As for the beds they are Serta Prefect Sleepers as required by Choice Hotels. Thank you again for taking time to help us do a better job. More

DOUSMAN
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 18, 2013

We stayed here for 2 nights while visiting daughters at college. The hotel is older but appears to be well maintained and clean. The beds were comfortable but the sofa bed was broken. The pool is inside and our room was a balcony over looking the pool area. The kids loved it. The room did have a bad odor, like... More

Was this review helpful? Yes 1
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Karen, Thank you for your comments. Your feedback is very important to all the staff at the Quality Inn and Suites in Downtown Green Bay. Since your visit we have reminded our housekeeping staff at our monthly meeting how important it is to stop and smell the room. I am sorry we did not exceed your expectations. We will... More

Chicago, Illinois
Contributor
18 reviews 18 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 5, 2013 via mobile

Needed a hotel for one night; many hotels in GB make you stay 2 nights minimum when team is in town but not this one. No thrills room which did the job for us; I think it's a couple miles from the stadium.

Was this review helpful? Yes 1
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking time to comment. We appreciate our guest taking time to tell us how we are doing. Sincerely, Deb More

Grand Rapids, Michigan
Senior Contributor
47 reviews 47 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 23, 2013 via mobile

Average motel but above avg pool area. Actually 7 ft deepend, used to be a Best Western clerk said. Good rest after Door county,(don't miss Cave point) Could not find a skyscraper in GB. Paid under $70, typical bfast

Was this review helpful? Yes 1
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. We take your feedback very serious and will continue to make positive changes to our hotel. Sincerely, Deborah McAllister More

Hugo, Minnesota
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 24, 2013

We stayed at the hotel on September 13, 2013. When we checked in, I felt the reception area was very dimly lit and wasn't very welcoming. However, the staff was very friendly and we were just excited to get to our concert that night. When we got to our room, I was REALLY disappointed. Overall, it seemed tired and old.... More

Was this review helpful? Yes 1
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Alethia, I am sorry we did not meet your expectations. After reviewing our logbook for the day of and after your stay I did notice the room above yours was fined for smoking. This may or may not be why the smell in your room got worse when turning on the AC as the bathroom exhaust systems are connected.... More

Marquette, MI
Top Contributor
126 reviews 126 reviews
64 hotel reviews
160 helpful votes 160 helpful votes
3 of 5 stars Reviewed July 28, 2013

I guess I would lead off by saying that if you're looking for a place that's near the mall and to walk to Lambeau this is not the place. If you are looking for a serviceable place to stay downtown then this is a good option. The property has plenty of amenities - pool, spa, game room for kids, breakfast,... More

Was this review helpful? Yes 1
Ormond Beach, Florida
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 14, 2013

I stayed at the hotel in March of 13 and overall had a very good stay. On checkout, I inadvertently left my Bose QC headphones in the hotel safe in the room and did not discover it until I arrived at home. I called the hotel and spoke to Mary Lou (very nice), who told me she had found an... More

Was this review helpful? Yes 3
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Larry, I am very troubled by your comments. We have a very good return rate with lost and found til now. I will do the research. I will contact you later today. We will make this right. Very sorry this happened. Deb McAllister - GM More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Inn Green Bay
Green Bay Quality Inn
Address: 321 South Washington Street, Green Bay, WI 54301
Phone Number:
Location: United States > Wisconsin > Green Bay
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #27 of 41 hotels in Green Bay
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Official Description (provided by the hotel):
Located in the heart of a progressing downtown Green Bay, the Quality Inn & Suites is a 2005 Outstanding Urban Design award-winning property. ... more   less 
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