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Quality Inn & Suites

2.5 of 5
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321 South Washington Street, Green Bay, WI 54301
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Ranked #23 of 40 Hotels in Green Bay
A recent review
4 of 5 stars reviewed 1 week ago
trepidcat Munising, Michigan
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92 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Munising, Michigan
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent only one night here but found the building, grounds, and room to be very nice although the beds were a bit hard for my wife and I. The pool was good with a wading pool for the little ones. Hot tub had a fountain in the center and the water was not too hot nor were the jets... More 

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West Bend, Wisconsin
Level Contributor
102 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the first time we stayed and the hotel was adequate, clean, nice staff, however it could use some updating overall. The location is perfect right near everything and the farmer's market is across the street.

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Lincolnshire, UK
Level Contributor
97 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago

In the centre of downtown Green Bay, this Quality Inn seems to have had a makeover recently. Big room with king bed, microwave, refridgerater and a clean effective bathroom. Only continental breakfast facilities but plenty of restaurants locally. Good free wifi. A comfortable, good value stay.

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River Falls, Wisconsin
Level Contributor
272 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed 1 week ago

We were in Green Bay for the 4th of July weekend and the hotel we were used to staying in on the riverfront had been torn down to make way for the highrise condominums. So this hotel being right downtown was our second choice. The price was not too bad ($119/night) but after taxes and fees were added it came... More 

Was this review helpful? Yes 1
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear traveltheworld012, Thank you for your comments. I am very sorry we did not meet your expectations. I will be using your review at our July staff meeting to stress the importance of getting rid of odors in rooms. I have to agree the July 4th weekend was loud and we will do our best to improve our busy weekend... More 

minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I always try and book through hotels.com and did for this trip, when I got to the hotel they had to have a card on file for incidentals. but the next day when I checked my card they had charged my card again for the room I told them they gave me a credit but then it charged my card... More 

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deborahquality, General Manager at Quality Inn & Suites, responded to this review

I am so sorry for all the confusion. Obviously one of our clerks made a serious mistake by charging your debit card upon arrival. I then refunded your card the next morning when I spoke to you. Until that credit clears your bank it is just identified as another transaction. I will be using your comments and the research I... More 

Swadlincote, United Kingdom
Level Contributor
322 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
4 of 5 stars Reviewed June 13, 2015

The hotel is near the centre of Green Bay so you can park the car in the free car park and walk to Bars and many restaurants. The r0om was large (Suite) and was nice and clean and we had a ground floor room. Great value for £50.

Was this review helpful? Yes 1
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. I am glad we were able to upgrade you to a suite and that you enjoyed your stay. Sincerely, Deborah McAllister More 

Langley City, Canada
Level Contributor
169 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 4, 2015

Stayed here on the lower floor room 132. was very quiet, clean and the staff are over the top friendly. Nice little breakfast included that made it even a better deal. Pool areas was clean and a real bang for the buck. I would stay here again, nice to a few options for dinner all within walking distance. the River... More 

Was this review helpful? Yes 3
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Dean, Thank you so much for your comments. I am glad you would choose to stay with us again. Sincerely, Deb McAllister More 

Marquette, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015

I was in Green Bay to see a concert at the Meyer Theatre. I stayed at this hotel because it's just a block from the theatre so I could walk to the show. The hotel is clean and pleasant with a very friendly, helpful staff. They offer a free breakfast buffet and the food is kept hot and fresh. There... More 

Was this review helpful? Yes 4
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your comments. We are so happy you enjoyed the service. As for the soap we are mandated to used it by Choice Hotels. I will forward your comment to the corporate office as I too am surprised that we use such a perfumed soap and work hard to neutralize the odor of the rooms. Thanks... More 

Kewaunee, Wisconsin
1 review
4 of 5 stars Reviewed April 5, 2015

Our family loved this hotel! The staff was so friendly and accommodating. Anything extra that we requested they provided. The hotel is being very tastefully remodeled. Our family will definitely be coming back to this hotel again. Thank you for the great stay.

Was this review helpful? Yes
deborahquality, General Manager at Quality Inn & Suites, responded to this review

It was our pleasure to host your family reunion. We all look forward to your return. Thank you for your business. Deb McAllister More 

Mooresville, Indiana
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 25, 2015

My husband bowled the USBC Masters in Green Bay this year. We checked in with the hotel early and the ladies were more than happy to accommodate us. Our entire stay was nice. Anytime we needed anything they were happy to help us. I believe we dealt with Jessica and Ava, if that's incorrect, I apologize, but those girls were... More 

Was this review helpful? Yes 2
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear MCRANE0603, So glad you took the time to write a review. I will be sure to give Jessica and Ana a "PAT ON THE BACK" at next weeks staff luncheon. We are all glad you enjoyed your stay. Hope to see you again in the future. Sincerely, Deb McAllister More 

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