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Quality Inn & Suites

2.5 of 5
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321 South Washington Street, Green Bay, WI 54301
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1 room 1 guest
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98 Reviews from our TripAdvisor Community

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Traveler rating
    28
    45
    17
    7
    1
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36
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Phoenix, Arizona
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We came to town to see Lambeau Field and to tour Door County for two days. The hotel is an older building in downtown Green Bay. But it is maintained very well and the area is safe. Our room was much larger than is typical these days in hotels. It was very clean and updated. Parking was a bit of... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed for two days in a room with two beds, we had our two kids one year old and three year old, pool was very clean nice indoor pool. Free coffee all day in lobby, but also the housekeepers were very good and changed our linens the next day and cleaned. Very clean room, with refrig, microwave, HBO HD... More 

Was this review helpful? Yes
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Joseph, Thank you so much for your comments. I am so happy your family enjoyed their stay with us. I am glad that you recognized and appreciated our efforts in keeping our hotel clean and comfortable. Hope to see you again in the near future. Sincerely, Deborah McAllister More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

When we pulled up to the hotel we were very impressed with the location. Restaurants, bars, farmer's market and so much more was right by us. The hotel was decent but it could use some updating. The gentleman at the desk when we pulled we checked in was very polite and helpful. The next morning when I called the front... More 

Was this review helpful? Yes
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Alissa, Thank you for your comments. I will be using your comments at this months employee luncheon. It is our goal to exceed our guests expectations and obviously we did not. I am very sorry about the odor and the credit card charge. I do know that everyone makes mistake, but the reason you were given for your card... More 

Level Contributor
58 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was hesitant to book this hotel because of how dated the photos look. However, I was pleasantly surprised when we got there. Yes, it's old, but it's clean, comfortable and we got a very affordable rate. The location is excellent - right downtown, walking distance to the fox river trail and many businesses.

Was this review helpful? Yes
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear lotzasmiles, I am glad you enjoyed your stay at The Quality Inn & Suites. Thanks for your comments and we hope to see you again soon. Deb McAllister More 

Campbellsport, Wisconsin
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location for walking around downtown to the local restaurants and bars. Nice hot breakfast in the morning...nothing fancy buy a lot to choose from. I usually can't sleep because of noise in hotels but I really wasn't bothered by noise here. We needed extra pillows and blankets, the staff was very accomodating. Room and bathroom were clean. Good pick... More 

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deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Tashann, Thank you for your comments I am so glad that you slept well and enjoyed your stay at the Quality Inn & Suites. Hope to see you again soon. Sincerely, Deb McAllister . More 

Munising, Michigan
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 25, 2015

We spent only one night here but found the building, grounds, and room to be very nice although the beds were a bit hard for my wife and I. The pool was good with a wading pool for the little ones. Hot tub had a fountain in the center and the water was not too hot nor were the jets... More 

Was this review helpful? Yes
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear tripedcat, Thank you for your comments. It is nice to know our guest notice how clean we keep our building. Our pool area is enjoyed by many and I am happy you enjoyed it as well. Sincerely, Deb McAllister More 

West Bend, Wisconsin
Level Contributor
102 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 25, 2015

This is the first time we stayed and the hotel was adequate, clean, nice staff, however it could use some updating overall. The location is perfect right near everything and the farmer's market is across the street.

Was this review helpful? Yes
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Italian71, Thank you so much for your comments. We are in the process of updating our hotel and will continue making improvements. I am glad that you noticed that the hotel is clean and the staff very nice. I will share your comments with the staff at our meeting August 24th. Sincerely, Deb McAllister More 

Lincolnshire, UK
Level Contributor
104 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 23, 2015

In the centre of downtown Green Bay, this Quality Inn seems to have had a makeover recently. Big room with king bed, microwave, refridgerater and a clean effective bathroom. Only continental breakfast facilities but plenty of restaurants locally. Good free wifi. A comfortable, good value stay.

Was this review helpful? Yes
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Peter, Thank you for your comments. I am glad you noticed the update that had been made. Comfortable and friendly are two words that we love to hear from our guests. I hope you visit us again. Sincerely, Deb McAllister More 

River Falls, Wisconsin
Level Contributor
276 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed July 22, 2015

We were in Green Bay for the 4th of July weekend and the hotel we were used to staying in on the riverfront had been torn down to make way for the highrise condominums. So this hotel being right downtown was our second choice. The price was not too bad ($119/night) but after taxes and fees were added it came... More 

Was this review helpful? Yes 1
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear traveltheworld012, Thank you for your comments. I am very sorry we did not meet your expectations. I will be using your review at our July staff meeting to stress the importance of getting rid of odors in rooms. I have to agree the July 4th weekend was loud and we will do our best to improve our busy weekend... More 

minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 8, 2015

I always try and book through hotels.com and did for this trip, when I got to the hotel they had to have a card on file for incidentals. but the next day when I checked my card they had charged my card again for the room I told them they gave me a credit but then it charged my card... More 

Was this review helpful? Yes
deborahquality, General Manager at Quality Inn & Suites, responded to this review

I am so sorry for all the confusion. Obviously one of our clerks made a serious mistake by charging your debit card upon arrival. I then refunded your card the next morning when I spoke to you. Until that credit clears your bank it is just identified as another transaction. I will be using your comments and the research I... More 

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