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Hampton Inn & Suites Grafton

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2633 Washington Street, Grafton, WI 53024
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Hampton Inn & Suites Grafton
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Hampton Inn & Suites Grafton
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225 reviews from our community

Traveler rating
    142
    58
    22
    3
    0
See reviews for
67
48
10
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • All months
    (225)
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    (55)
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Clearfield, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I typically choose Hampton Inn for consistency from city to city. The Grafton WI location was uneventful as expected. Clean room/bathroom, the exercise area was clean and ample space and equipment, the breakfast area was clean and food fresh. Staff is pleasant. The hotel shares a parking lot with the Brew Pub which I found to be extremely convenient.

Review collected in partnership with Hampton

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Grafton, WI, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Reservation was made one month in advance of stay on 05/16/2015. $180/tax is fairly steep for a one night stay in a city of 11,459 people. Typical two queen bed room with standard amenities by today's standards. Unique desk and a dresser that housed both the microwave oven and refrigerator. WiFi worked for cell phone, but would not present sign-on... More 

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Sylvania, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

My family has been staying at this hotel for three years. Everyone is friendly. We have never had a problem with any of the staff. Hotel is one of the cleanest I have every stayed in. And I travel a lot.

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Senior Contributor
43 reviews 43 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Being a Lifetime Platinum Member with Marriott I do not normally stay in to many other non-Marriott hotels. This hotel was being provided for me so I was happy to stay unaware of the first class experience that awaited me in this particular hotel. W-O-W would be an understatement. Our room felt like we were in a resort. The staff... More 

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Nick R, General Manager at Hampton Inn & Suites Grafton, responded to this review

I would like to thank you very much for all the kind words and review for our Hampton Inn & Suites Grafton WI. We value all of our guest feedback and were so excited to read the review you had written for the property. We hope that if you are in the area again we will see you here at... More 

Mesa, Arizona
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I flew into Milwaukee and didn't have a reservation. This Hampton Inn had a couple rooms left. I arrived at the hotel and was checked into a room. One issue was that as a long time Diamond member I would expect that they would give me a room that didn't face the very loud highway unless it was the last... More 

Was this review helpful? Yes
Nick R, Manager at Hampton Inn & Suites Grafton, responded to this review

I would like to thank you for taking the time to write a review for the property. We value all of our guest feedback. We hope that we will see you again when you are in the area. Thanks again for the review. More 

Southeast Florida
Top Contributor
157 reviews 157 reviews
141 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's new, I'll give it that. Strangely enough, the GPS tried to take me to the wrong side of the highway. My arrival there was greeted by a very nice and new looking Hampton Inn. The front desk was small, but the breakfast area large in the new Hampton buildout. I asked for a Suite upgrade if available and she... More 

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Nick R, Manager at Hampton Inn & Suites Grafton, responded to this review

I would like to thank you for taking the time to write a review for the property. We value all of our guest feedback. We hope that we will see you again when you are in the area. Thanks again for the review. More 

Valaparaiso, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great professional service, easy time checking in and out/ quiet, larger rooms, with mini-microwave and fridge are nice features, as well as pool and hot tub indoors as well. FREE complimentary breakfast in the mornings is OKAY, but helps to save money and gets you going out the door faster.

Review collected in partnership with Hampton

Was this review helpful? Yes
Nick R, General Manager at Hampton Inn & Suites Grafton, responded to this review

I would like to thank you for taking the time to write a review for our property. We value all of our guest feedback and are excited to hear you had enjoyed your stay with us here at the property. We do hope we will see you again soon when in the Grafton area. Thanks again for the review, have... More 

Saint Louis, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

During my stay, my room key became deactivated. The front desk clerk gave me a new key without confirming my identity. A few days later, I forgot my key, and a different front desk clerk gave me a key without confirming my identity. As a single female traveler, this is NOT ok.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Nick R, General Manager at Hampton Inn & Suites Grafton, responded to this review

I would like to apologize regarding the issues with the keys at the hotel and have already addressed this issues with the front desk staff. We do value all of our guest feedback and hope that when in the area again you will choose to stay with us here at the property again. I would like to thank you for... More 

Cecil, WI
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel has extremely friendly staff, clean rooms and a very nice breakfast. We have stayed here multiple times as my son attends Concordia University and it is a short distance to attend his concerts. The beds are extremely comfortable and we never hear any noise from other rooms.

Review collected in partnership with Hampton

Was this review helpful? Yes
Nick R, General Manager at Hampton Inn & Suites Grafton, responded to this review

I would like to thank you for taking the time to write a review for our property we value all of our guest feedback and are excited to hear you had enjoyed your stay with us here at the property. We hope we will see you again when in the area. Thanks again. More 

Grafton
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I love Hampton Inns and have not had an issue with any of them. My advice is they not use Easy to Book to sell their rooms. I will never use the easy to book site ever again. I had to cancel my reservation because I had something come up. Hampton wouldn't let me cancel until I contacted "Easy to... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Nick R, General Manager at Hampton Inn & Suites Grafton, responded to this review

I would like to apologize regarding the service from the 3rd party website used to book your reservation. We hope that when in the area again you will choose to book with us again here at the property and call us directly to ensure we will be able to accommodate you on your next trip. More 

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