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All 4 Glendale hotels

Residence Inn Glendale

3.0 of 5 Hotel   |   7275 N Port Washington Road, Glendale, WI 53217
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Residence Inn Glendale
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Ranked #3 of 4 Hotels in Glendale
A recent review
4 of 5 stars reviewed 2 weeks ago
Nailcutter Boca Raton, Florida
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71 reviews from our community

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    23
    20
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    8
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11
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Japanese first
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English first
Boca Raton, Florida
Top Contributor
313 reviews 313 reviews
69 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was skeptical when arriving at this Residence Inn reading the reviews. The room was clean and rather large. Internet worked well and bed was fairly comfortable. Towels were decent but bath amenities was very motelish. Breakfast was the typical fare. They had night time meal but did not indulge. Get a room away from I 43 as could be... More

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Asheville
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Platinum level marriott member had the displeasure of staying at this hotel for the week. Upon arrival floor in room was so dirty had to put towels and sheets on floor. Hotel staff did clean next day asked general manager to call me to discuss left number to call. Never called me. Totally not acceptable. Next night maid made the... More

Was this review helpful? Yes 1
Leanne B, General Manager at Residence Inn Glendale, responded to this review

Dear Dean C, Thank you for your response. I apologize that you experienced so many issues during your stay. I know Sarah, our Assistant General Manager, had been in contact with you about your concerns. If you would like to discuss this further please feel free to reach out to me directy at the hotel 414-352-0070. -Leanne More

Boca Raton, Florida
Top Contributor
51 reviews 51 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were visiting friends and they recommended this location as it is close to them. The beds were comfortable and the room very spacious and clean. The bathroom area was also comfortable. This is a suite so there is a lot of room Our only complaint was that the large flat screen TV was on a unit that was facing... More

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Leanne B, General Manager at Residence Inn Glendale, responded to this review

Dear WorkPlayEat, Thank you for your response. We are so thrilled that your stay was comfortable and that you enjoyed your suite. We would love to accomodate you again if you are ever back in the area. -Leanne More

Iowa City, Iowa
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 2, 2014

From the minute I stepped through the door I felt gross. The humidity in the room was so high that everything was damp. Carpet, sheets, EVERYTHING! The room was nothing like the picture on the website and I literally felt like I was part of a bait and switch scheme. Furniture was filthy and I could hardly stomach allowing my... More

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Leanne B, General Manager at Residence Inn Glendale, responded to this review

Dear ICHawks, I would like to apologize for your stay. We strive to make to meet the expectations of every guest, including the expectations of our own. In the case, we failed. I would be happy to discuss your concerns if you would like to reach out to me directly at the hotel. The number is 414-352-0070. Thank you -Leanne More

Naperville, Illinois
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 11, 2014

This property is laid out like nothing I've seen in a Residence Inn. It is made up of a small "campus" of buildings that each have 4 rooms (2 upstairs, 2 downstairs). I wonder if this used to be an apartment complex before becoming a hotel. The rooms were quite large, but were also somewhat aged and in need of... More

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Leanne B, General Manager at Residence Inn Glendale, responded to this review

Dear Jonathan B., Thank you for your review. While our hotel was never an apartment complex, it is designed to accommodate extended stay guests with our unique layout. I'm glad we were able to provide friendly and courteous service, which is always our goal. We would be happy to have you stay with us again if you are ever back... More

miami
1 review
1 of 5 stars Reviewed June 20, 2014 via mobile

I would like to start off by saying the this hotel is nasty from my bathroom to my sheets it was hair everywhere so dusty I kept sneezing and don't let me start on the service that was terrible I had a problem with my water I reported it & it never got fixed I then again spoke to the... More

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Leanne B, General Manager at Residence Inn Glendale, responded to this review

Dear jw227, I am very sorry your stay here at the Residence Inn was less than satisfactory. We strive to meet the expectations of every guest, and our own. In this case we failed. I would be happy to discuss your stay and concerns further if you would like to reach out to me directly at the hotel (414) 352-0070.... More

Grand Haven, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2014

Kathy R that cooks the meals is the best. Very friendly and really knows her stuff. The food she makes is great and you always get a big smile from her. Thanks Kathy!! Front desk staff is friendly and helpful. I did have some issues and Leanne took care of it. Thanks!!

Was this review helpful? Yes
Leanne B, General Manager at Residence Inn Glendale, responded to this review

Dear brixmcfee, Thank you for writing us the great review. I am so glad you enjoyed our social hour experience and that we were able to make your stay comfortable and meet your expectations. We hope you stay with us again if you are ever back in the area. - Leanne More

Milwaukee, Wisconsin
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stayed here just one night during our move to another location in the Milwaukee area. This was our second booking after a seven-year residence in a local community. Very comfortable downstairs/upstairs Penthouse suite was clean and comfortable, with a full kitchen and two bedrooms. Easy in and out. Quiet. Free breakfast, very nice.

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Leanne B, General Manager at Residence Inn Glendale, responded to this review

Dear MKEDr, Thank you for your response. We are glad you were able to come back and stay with us a second time. Our goal is always to make our guests feel comfortable and at home when they stay with us and it is always a pleasure when we meet those expectations. I will be happy to share your positive... More

Asheville, North Carolina
Top Contributor
144 reviews 144 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 14, 2014

This Residence inn is set up like an apartment complex. I love it! The rooms are big ans spacious. The kitchen is large. A great sitting area and a very private setting. You do not get the noise form the roadway as much as you think. One way in and out, so it is like a private community. The breakfasts... More

Was this review helpful? Yes
Leanne B, General Manager at Residence Inn Glendale, responded to this review

Dear Erik B., We are so glad that you enjoyed your stay here at the Residence Inn. Our goal is to provide a friendly and clean environment for every guest and it is wonderful to know we met your expectations. -Leanne More

Milwaukee, Wisconsin
Contributor
20 reviews 20 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 24, 2014

We recently stayed 4 nights while our hardwood floors were being refinished, and had several disappointments. First, they lost our reservation and when I called 2 nights before to confirm, they said "it's not in our system." We were still able to get in, but when we checked out, they charged $20 more per night than I was originally quoted!... More

Was this review helpful? Yes
Leanne B, General Manager at Residence Inn Glendale, responded to this review

Dear James S, We are so embarrassed you experienced so many issues during your stay. We are very pleased you gave such detailed notes so that we could fix all the issues in the room and that the next guest could enjoy a problem free stay. If you would like, please reach out to me directly at the hotel to... More

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Additional Information about Residence Inn Glendale

Address: 7275 N Port Washington Road, Glendale, WI 53217
Phone Number:
Location: United States > Wisconsin > Glendale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Glendale 3*
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Also Known As:
Glendale Residence Inn

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