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All 4 Germantown hotels

BEST WESTERN Germantown Inn

2.0 of 5 Hotel   |   W. 190 N. 10862 Commerce Circle, Germantown, WI 53022 (Formerly AmericInn Lodge & Suites)
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Ranked #2 of 4 hotels in Germantown
A recent review
4 of 5 stars reviewed 1 week ago
Thomas K Winneconne, United States
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14 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Germantown, United States
1 review
2 of 5 stars Reviewed 1 week ago

There was hair in the shower before I used it, garbage left in the main garbage can when I first entered the room, and crumbs on the floor in the main area which should have been easily observed by cleaning staff. The room did not appear to have been thoroughly cleaned. I did not feel comfortable with the level of... More

Review collected in partnership with Best Western

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Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Dear Erica Koeppel, I sincerely apologize for the unacceptable cleanliness of the room and poor housekeeping service you have encountered during your stay. We expect all our employee to provide superior care and it is disheartening that you did not receive that. I assure you that I will take this very seriously and make it right. The feedback that we... More

Winneconne, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

All around good quality Best Western. Right off the highway for business travel. Pretty Good value. Isolated from good places to eat. But there are plenty within a 15 minute drive. I will frequent them on business trips

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St. Louis metro
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed two nights during area basketball tourney. Accessible location with restaurants within reasonable driving distance. Friendly, helpful staff! Breakfast was very, very basic. Room was quite comfortable, high ceilings, queen beds were very comfy, no traffic noise. Loved having fridge & mini microwave in the room. TV remote was often uncooperative which was annoying. Noted showerhead was too low for... More

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Mt.Pleasant, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

From making the reservation to arriving at the hotel, all was very good. We could not get in the room upon arrival, we were able to check in and were ready to go to our room later. We wer goven directions to our next place, and were treated very good.

Review collected in partnership with Best Western

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West Bend, United States
1 review
4 of 5 stars Reviewed March 3, 2014

As said this hotel was great in pretty much every way accept that the TV remotes were basically non useable for anything even as simple as changing the channels and volumes was frustrating. Couldn't do much at TV either though it was very slightly better.

Review collected in partnership with Best Western

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germantowninnandsuit, Webmaster at BEST WESTERN Germantown Inn, responded to this review

Dear Guest, Thanks for your comments. We are unaware of any problems involving TV remotes, but we’ll recheck all of them to make sure they are in working order. I’m very pleased to hear that is the only problem you encountered during your stay, and our desk clerk could have likely resolved this for you. Thanks for staying with us... More

Delta, United States
1 review
5 of 5 stars Reviewed February 27, 2014

LOVE this hotel. BEST kept secret. Would recommend anyone traveling whether for business or pleasure to stay here. Friendly staff. Easy on/off major highway. Close to restaurants and shopping. FRIENDLY, HELPFUL staff.

Review collected in partnership with Best Western

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Appleton, United States
1 review
5 of 5 stars Reviewed February 26, 2014

I'm a clean freak, and I was very glad to find my room spotless. My husband I stayed for a romantic getaway, planning on leaving for a night on the town, but we enjoyed our room so much, we never left it,,, :)

Review collected in partnership with Best Western

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Des Moines, United States
1 review
5 of 5 stars Reviewed February 12, 2014

I stay here every time I travel to the Milwaukee area. Staff is accommodating; location is within minutes of restaurants and business-related amenities I need; room is always clean, quiet, and comfortable.

Review collected in partnership with Best Western

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Madison, Wisconsin
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed February 8, 2014

We stayed overnight after a long day of traveling. Checked in very late, bed was comfortable and the updated room was very clean. Breakfast was your usual fare of continental foods. Staff was very friendly and efficient

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oak lawn,IL, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2014

Excellent Motel to stay at, very clean and staff is very nice stayed January 2014 for business. Only negative was the breakfast was very limited other than waffles and biscuits and gravy there was not much.. It is a little out of the way but close to restraurants and shopping

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Germantown Inn

Also Known As:
Americinn Hotel Germantown
Address: W. 190 N. 10862 Commerce Circle, Germantown, WI 53022 (Formerly AmericInn Lodge & Suites)
Phone Number:
Location: United States > Wisconsin > Germantown
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Germantown
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Germantown Inn 2*
Official Description (provided by the hotel):
Conveniently located off Highway 51/45 and 167 in Germantown, the BEST WESTERN Germantown Inn is in the suburbs and within the region of the Washington County Fair Grounds and the Mayfair Mall. Make yourself at home in one of the 46 guest rooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower and tub combinations, complimentary toiletries, and hairdryers, iron and iron board, coffee and tea makers, microwaves and refrigerators. The hotel has four rooms with one queen size bed with a whirlpool bath, two king suites and one king suites with the whirlpool bath and a fireplace. ... more   less 
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