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BEST WESTERN Germantown Inn

Certificate of Excellence
2.0 of 5
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W. 190 N. 10862 Commerce Circle, Germantown, WI 53022 (Formerly AmericInn Lodge & Suites)
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BEST WESTERN Germantown Inn
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Ranked #2 of 4 Hotels in Germantown
Certificate of Excellence
A recent review
3 of 5 stars reviewed 4 weeks ago
arthurkHB Huntington Beach
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43 Reviews from our TripAdvisor Community

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Traveler rating
    23
    15
    4
    1
    0
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11
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (43)
  • Mar-May only
    (12)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (12)
All months
Huntington Beach
Top Contributor
64 reviews 64 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When I checked in I asked for a good german restaurant ( I was in Germantown) The man behind the desk said there was one but it was no longer in business and he said there none in town. I went to trip advisor and the number one restaurant in town was a german place .Von Rothenburg Bier Stube .... More 

Was this review helpful? Yes 1
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank you very much for taking the time to share your comments. Please accept our sincere apology for falling short on providing information regarding German restaurant in the town. I am glad to hear that you have found that restaurant and enjoyed the meal. For the BW Rebate, since you have provided the number only, he had to go on... More 

1 review
5 of 5 stars Reviewed May 20, 2015

Best Westerns can be a little hit or miss but this one is firing on all cylinders.Pleasant & accommodating staff, nice size room with super comfortable beds, good wireless, and great breakfast choices! Yep, no complaints.

Review collected in partnership with Best Western

Was this review helpful? Yes
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank you for writing the review regarding your stay at our hotel. It is very gratifying when we read that our guest had enjoyed our hotel. Thanks for rating us up high in the Best Western Brand. I am glad that your were very satisfied with bed, breakfast and internet connection. Thanks Again!!!!!!!!!! More 

manitowoc, United States
1 review
4 of 5 stars Reviewed May 19, 2015

I stayed at this hotel because it was the closest to the training that i had to be at the following day. the front desk person was traing a new employee when i was checking in and everything went very smooth. the staff was very friendly and told me about the pool, internet connection and breakfast the next morning. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank You So Much for taking your valuable time and writing the review for us. I'm glad to hear that our front desk staff had provided general information about the hotel and the amenity. Thanks for acknowledging our clean comfortable rooms. Hope to see you again!!!!!!!! More 

GLEASON
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 11, 2015

I always try to book with Best Western before any other. They must be good because they can be booked up. Then I have to find another hotel. This Best Western in Germantown was one of the best that I have stayed at. They have friendly and courteous staff, clean modern rooms, and exercise room, which unfortunately I did not... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank you so much for taking your valuable time out and writting the review. We are thriiled to hear that you have enjoyed your stay with us. Our staff is trying their best to provide best service possible. We really do appreciate your loyalty to the Brand. Thank you so much making us proud by saying that we are the... More 

Sussex, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

When visiting the area we always stay at this property. Very clean. Very friendly owners. Great breakfast. When staying multiple nights they serve different items. Highly recommend. We have not used he pool but looks very clean and comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Asha D, Manager at BEST WESTERN Germantown Inn, responded to this review

Thank You so much for taking time out and writing review. We do appreciate your honesty and loyalty to our hotel. It is great to know that you have enjoyed our breakfast and clean room. Once again many thanks for your feedback and we hope you will give us opportunity to serve you again. More 

Twin Lakes, Wisconsin, United States
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 18, 2015 via mobile

the last year or so Bestwesterns have been my new go to for a quick over nighter. This one was very clean and comfy. Breakfast buffet was actually very good with a nice selection of fruit yogurt eggs and sausage along with rolls waffles and cereal. Prices are very reasonable

Was this review helpful? Yes
Asha D, Manager at BEST WESTERN Germantown Inn, responded to this review

Thank you so much for completing survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I am glad to hear that you have enjoyed variety of items from our breakfast buffet. Our housekeeping staff is working hard to provide clean and comfortable rooms to all our guest. I am... More 

Lannon, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed January 11, 2015

Being fully aware that this place had a complete remodel within the past 24 months we still were absolutely super impressed with the appearance, cleanliness and amenities. The staff was sometimes hard to locate in the evening hours but they were overly accommodating and super friendly. Our stay there was over a year ago and this is way past due... More 

Was this review helpful? Yes
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank You So Much for remembering your stay, even though it was a year ago and writing a review. It means lot to us that you still remember your stay with us. Our staff is working hard to provide clean and comfortable rooms to all guest. Thank you so much!!! Hopefully see you soon. More 

Magnolia, Tx.
Top Contributor
161 reviews 161 reviews
45 hotel reviews
270 helpful votes 270 helpful votes
4 of 5 stars Reviewed December 26, 2014

Since I'm a Best Western rewards member, staying here was most convenient for attending a family member's funeral in Menomonee Falls. Very easy to locate, plenty of parking, and this is one of the cleanest Best Western's I've ever used. There are no safes in the rooms or a safe deposit box at the front desk, so this was a... More 

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Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank you so much for sharing your experience staying with us. Our goal is to provide clean and comfortable rooms to all our guests. I am glad to hear that you have found location very convenient, and enjoyed our breakfast. I'm sorry to hear that rooms was not well light for you. Problem with TV issue has been resolved. There... More 

Merrill, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 8, 2014

This was a very clean and nice hotel. The night clerk was nice and the our room was clean and comfortable. The breakfast was very good and they had a lot to offer. The location was right off the Hwy a little bit pricey but definitely stay here again.

Was this review helpful? Yes
germantowninnandsuit, Webmaster at BEST WESTERN Germantown Inn, responded to this review

Dear Guest, We sincerely thank you for providing us with the reviews of our services and facilities. We are really happy to know that you had a pleasant time during your stay with us. We also thank you for appreciating our facility and infrastructure. We hope to continue this quality service we provide on your next visit. We hope you... More 

Milwaukee, United States
1 review
5 of 5 stars Reviewed December 1, 2014

I've stayed at many other hotel chains exclusives and independents. Best Western is always the best deal with the best accommodations. This includes Best Westerns in Wisconsin, Florida, and Texas, Whenever I;m planning a vacation or get away weekend. I sometimes get weak and check out other chains like such as he Holiday Inn and always get the best deals... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank you so much for taking your time out and writing review. We are delighted to hear that the Best Western had always met and exceeded your expectations. Our staff is working very hard to provide excellent service. Once again many thanks for your feedback. More 

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31 photos of this hotel

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