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BEST WESTERN Germantown Inn

Certificate of Excellence
2.0 of 5
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W. 190 N. 10862 Commerce Circle, Germantown, WI 53022 (Formerly AmericInn Lodge & Suites)
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1 room 1 adult
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BEST WESTERN Germantown Inn
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66 Reviews from our TripAdvisor Community

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Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Have stayed here before and liked it, but staff and ownership really seems to be settling in and improving the property. The room was very comfortable, extremely quiet, and the people at the desk could not be nicer or more welcoming! Pool is very enjoyable! Great place to stay!

Helpful?
1 Thank QStat
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank you so much for taking time out and sharing your experience. First of all I would like to Thank You on behalf of our entire team, for staying with us and giving us opportunity to serve you again. We are happy to hear that you have enjoyed your stay. Thanks again for complementing ownership and staff. Stay Warm!!!!!!!!! More 

West Bend, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2016 via mobile

This hotel is newly remodeled and looks like under new ownership judging by the old reviews. I was very pleased with the service. Friendly! One of the biggest it was extremely CLEAN! The beds are comfortable and clean. Some extras they offer here are free coffee, tea, and hot chocolate. Free hot breakfast every morning! The pool was clean. The... More 

Helpful?
1 Thank mandylukekrueger
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

We greatly appreciated your stay with us and sharing your experience. I am glad to hear that you have enjoyed our hot breakfast, clean room and pleased with our service. Our staff is working hard to make this place clean. I'm sure they will be thrilled to hear that you have complemented their effort. We are wishing you a wonderful... More 

Wisconsin Rapids, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 31, 2015

After staying in two other motels in past visits, we settled on this one. So glad we did. This was a very pleasant experience all around. Clean, comfortable, and friendly! We will be back on the next Milwaukee area visit.

Review collected in partnership with Best Western

Helpful?
Thank Sock C
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank You So Much for taking time out and writing review regarding your recent stay. I am glad to hear that we were able to make your stay enjoyable. Our staff is working very hard to provide best service possible. I'm glad to hear that we did not fall short on that. We will be glad to serve you in... More 

Atlantic, iowa
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

Friendly and accommodating owners who run this Inn. Beautiful new remodel. This will be our "go to" place to stay in Germantown. Great price, breakfast and pool. They were flexible when we were unsure of how many nights our stay would be. Were initially unsure because most Best Westerns tend to be older but this one was redone with the... More 

Helpful?
Thank lovetotravel546
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank You so Much for sharing your great experience with TripAdvisor Community!!!! We are glad to hear that you have liked our remodeled facility with modern look and additional amenities in the room. Great to know that you have enjoyed hot breakfast, heated pool and hot tub. We try our best to be as flexible as we can and make... More 

Merrill, United States
1 review
5 of 5 stars Reviewed October 12, 2015

Great place to stay!!!! The staff was very nice to everyone, we had no issues. The pool was great for the kids. The rooms were very clean......... Could use a TV in the lobby, to watch football/baseball games

Review collected in partnership with Best Western

Helpful?
Thank Scott S
Weston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 4, 2015

The staff was friendly and helpful. The room was nice and the bed was very comfortable. The breakfast was good, too. We enjoyed the pool and liked having Internet access. It was nice and quiet, too. Great stay!

Review collected in partnership with Best Western

Helpful?
1 Thank Judy S
Temple, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 28, 2015

This is a quality hotel and a quality staff. Everyone who stays here shouldn't be surprised. This is my second stay at this hotel in the past 15 months and if i come here again, this is the only hotel that I will consider!

Review collected in partnership with Best Western

Helpful?
2 Thank Thomas K
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank you so much for taking the time to convey your comments regarding your recent stay. Providing excellent customer service is one of the things we pride ourselves on. Thank you so much for staying with us again. We are glad to hear that your recent stay was as satisfying as the first one. Hope to see you again. More 

Kenosha
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 20, 2015

Personnel were very professional and courteous. Room was clean. Great location. Would highly recommend staying here. Parking lot was well lit. Very tasty waffles for the breakfast buffet. Hope we get to stay here again. Coffee in lobby.

Helpful?
2 Thank Suzie M
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank you so much for taking your valuable time out and sharing your experience with us. We are thrilled to hear that you had a perfect stay!!!!!!! Thank you so much for your complement to our staff. We are looking forward serving you again!!!!!!!!!!! More 

Adelaide, Australia
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 15, 2015

A little out of the way, but quiet, room was spacious (2 queens), bathroom clean, table with chair. Not much hanging space. Had a room facing the street but it was very quiet. Breakfast was typical continental but they did have hot eggs and potato gems. Coffee is available in reception but we found it a little cold. Very close... More 

Helpful?
1 Thank LMG1952
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank you so much for writing the review. We are close to Harley Davidson Manufacturing plant but little farther from Harley Davidson Museum. I am glad to hear that you acknowledge the cleanliness of the hotel. Our rooms are very quite even though we are close to freeway. We do make coffee just before breakfast starts so that it is... More 

Madison, United States
1 review
5 of 5 stars Reviewed September 14, 2015

I thought this property was great. The landscaping was in wonderful shape. Check In was quick. Internet was working and was fast. Full breakfast had many choices and tasted good. Room was clean and bathroom was spacious.

Review collected in partnership with Best Western

Helpful?
Thank Bernard P
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank you so much for sharing your experience with us. Wonderful comments like yours gives us energy to do even better. I am glad to hear that you have enjoyed variety of our breakfast items. I will definitely share this with our staff, I am sure they will be thrilled with your comments. Hope to see you again!!! More 

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