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Holiday Inn Express Germantown

2.5 of 5 W 177 N 9675 Riversbend Lane, Germantown, WI 53022
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Certificate of Excellence 2014
Holiday Inn Express Germantown
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Holiday Inn Express Germantown
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73 reviews from our community

Traveler rating
    30
    23
    14
    4
    2
See reviews for
28
13
3
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Germantown, Wisconsin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family & I decided to take the kids to the hotel for a NYE get together with their cousins. We had 3 rooms that were close together. All of the rooms were clean. The staff was very accommodating. The kids had a great time in the pool, which also appeared to be clean & well kept. The breakfast is... More 

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We are excited to hear that you and your family enjoyed the hotel and all the amenities that it has to offer. We take great pride in making every guests stay a memorable one which will bring them back to us. Thank you for taking the time to post this review, we look forward to you staying with us again. More 

Winona, Minnesota
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 15, 2014

Stayed with family on this trip. The rate was pretty reasonable and rooms were pretty nice. Pool and spa were in good shape but their workout room looks to have seen better days. I had a ring I purchased in Mexico that I had set in a specific place, only to return to the room after the cleaning crew came... More 

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

Thank you for taking the time to write a review on our hotel. We are glad you enjoyed your stay with us. We do apologize for those things that did not meet your expectations. We have looked into your lose and from our records we show that housekeeping was not required during your stay and that housekeeping did not enter... More 

Franklin, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 2, 2014

Our family had four rooms at the Holiday Inn Express Germantown over the Thanksgiving holiday. This is a great choice for anyone wanting to be on the NW side of the Milwaukee area, conveniently off Hwy 41/45. It is located close to many stores (Target, Kohls, Best Buy, JCP, Wal-Mart, Menards, Fleet Farm) so our group got Black Friday shopping... More 

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

Thank you for taking the time to write your review. We do believe that we have a lot to offer travelers and our belief is confirmed by guests such as yourself. There is a lot to do in the area during all seasons and the hotel has great things to offer like the ones you mentioned. Thank you for your... More 

Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed October 30, 2014

This is definitely the best Holiday Inn Express there is! The staff is always welcoming and pleasant. The hotel is clean, the rooms comfortable, and the breakfast is great. This is a 5 Star Hotel for sure!! Can't wait for our next stay in January!!

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We were quite pleased to read this wonderful review, thank you so much. Our staff works really hard to make each and every guest feel welcomed. We are glad you had a good stay with us and look forward to being able to serve you again. More 

Schofield, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 29, 2014

I love to stay at this Holiday Inn Express, the breakfast is always great and the people are fun to talk to. There is one guy that works on Saturday mornings that knows all about the area and Milwaukee. My kids had the best time joking and laughing with the staff. My room was very clean and large enough for... More 

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

The people who work here really love dealing with the guests of all ages. we can joke around but can be serious when we need to. I know the kids love the pool and being treated like one of the adults. We hope you will come see us in the near future. More 

1 review
5 of 5 stars Reviewed October 22, 2014

The rooms were very fresh smelling. The beds were comfortable. The pillows were fantastic. We especially enjoyed being able to get up in the morning, go down and have a great breakfast. The selections were great and the person in the breakfast area was very attentive. My kids really enjoyed the pool area and while we took them swimming we... More 

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

Thank you for your review. It is very gratifying when we read that people enjoyed our hotel and that our staff treated them well. We have a lot to off in the area and try to give people a safe and secure place to stay when they visit the area. More 

Hoeven, Nederland
Top Contributor
71 reviews 71 reviews
43 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 17, 2014

We had a real relaxing and perfect stay at this HIE. It's a bit difficult to find but when you have, it's a haven of tranquillity. We had a real nice king bed room. Which was really nice. Only small fault we found was that the second morning the manager wasn't around. And instantly the breakfast service was a not... More 

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

That was a very nice review. it was meant for the HIE property in Germantown, TN. All the IHG properties try to adhere to all the same standards. Thank you for taking the time to write a review. More 

Park Falls, Wisconsin
1 review
5 of 5 stars Reviewed October 16, 2014

It was a delightful experience which we will be sure to do again. The beds and pillows were very nice, the facility was clean and the people who work there are very sweet. We totally enjoyed our visit. The pool and hottub were very nice and we were able to relax

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

It is great that you enjoyed your experience with us. Our goal is to provide all of our guests with a clean, comfortable atmoshere so that they can enjoy their stay and relax. Thank you for staying with us and it is rewarding to know that you will stay with us again. More 

Roseville, California
1 review
5 of 5 stars Reviewed October 16, 2014

We have stayed at this hotel several times and they always do a great job. The beds are comfy, the hotel is clean and the people that work there are very helpful and outgoing. One of the best things is the free breakfast in the morning!!

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We are glad to read that you are a loyal customer. We value all of our guests and especially the ones that stay time and time again. It is great that you were able to relax and enjoy some of the amenities that we have to offer. Stop and say "hi" on your next visit. More 

Aniwa, Wisconsin
1 review
5 of 5 stars Reviewed October 16, 2014

We visited some relatives and when we got to the hotel, our room only had 1 bed. This was our error, but the staff was more then willing to help us by switching us to a room with 2 queen size beds. This made our stay much more comfortable. Everyone there was so friendly and helpful. We really like this... More 

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

Our goal is to make each and every guest comfortable. I am happy that we were able to accomodate your needs. We look forward to seeing you in the future and to keep meeting or beating your expectations. More 

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Additional Information about Holiday Inn Express Germantown

Address: W 177 N 9675 Riversbend Lane, Germantown, WI 53022
Phone Number:
Location: United States > Wisconsin > Germantown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Germantown 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Germantown Hotel Germantown
Holiday Inn Germantown
Germantown Holiday Inn

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