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Holiday Inn Express Germantown

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W 177 N 9675 Riversbend Lane, Germantown, WI 53022
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1 room 1 adult
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Holiday Inn Express Germantown
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94 Reviews from our TripAdvisor Community

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Green Bay, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

We travel from Green Bay down to Milwaukee to visit family at least twice per year and we always stay at this hotel. The hotel is in a great place in Germantown, enough shopping and eatery choices to keep us coming back. No complaints from us for noise or staff. Good continental breakfast.

Helpful?
Thank KJPWanderlust
White Bear Lake, Minnesota, United States
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Not the place you would expect to pay over 130.00 a night. Even in upgraded room, WIFI is very slow and you have to log on less than every hour(DID I SAY HOW SLOW IT IS?). Unless you are lucky you won't get a fridge in your room. It is over priced for what you get. They take advantage of... More 

Helpful?
Thank Pat N
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We do apologize for the issues you had. We do have a lot of companies in the area, along with shopping and dining. We do try to stay competitive with the other hotels in the area. It is true that our larger rooms have extra bedding for the sofa sleepers so we keep the bedding in the closet wrapped in... More 

Crown Point, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

We had fun in the pool area, the breakfast had a lot of selections and the entire staff seemed very friendly and outgoing. Our room was quite large with plenty of room. It was very clean and the whole hotel was well kept. it was right off a major freeway so it was easy to find and made it easy... More 

Helpful?
Thank Joyce U
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We are glad that you had the chance to enjoy all that our hotel has to offer. It is our hope that every guest will experience that same kind of satisfaction. Thank you for taking the time to post this review. More 

Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 11, 2015

We stayed there Thanksgiving and were impressed by the service. I am sure it is a tough day to staff, so it was great to see that they were able to keep up good service in spite of that. Plus, staff was really friendly even though they had to work the holiday. Nice work!

Helpful?
Thank Tamara B
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We appreciate the kind words, our staff is very family orientated but still enjoy being able to make our guests feel comfortable and important. It makes us happy that you were able to receive good service and enjoyed your stay. More 

Naples, Florida
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 27, 2015

Very easy property to access. Tucked away off the main roadway. Very close to the interstate highway. The beds were comfortable, the room was clean, air conditioning worked well. Enjoyed the in room coffee maker, refridge and microwave. There are many restaurants within walking distance. The only negative is it could be a bit noisy due to the local traffic.

Helpful?
Thank ChristieKinnamon
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

Thank you for taking time to post this review. We are glad to hear that you enjoyed the hotel along with the surrounding area. Let us apologize for the disturbance of traffic, we don't usually have an issue with that. We hope to see you in the future More 

Eau Claire, Wisconsin
1 review
5 of 5 stars Reviewed October 21, 2015

The location great and LOTS OF RESTeRANT CHOICES IN AREA The staf was friendly and very helpful We only stayed one night. T he breakfast was awesome........omelet, pancakes bisqits and gravy ham slices, toast, bagels, donuts, coffee milk juice hard boiled eggs, fruit, oatmeal & cereal. Best of all the delicious warm cinnamon rolls.......yummy!!!!! Who could ask for more. The... More 

Helpful?
Thank bunnybread
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We are extremely happy that you enjoyed your stay with us. Our breakfast really has a great variety of food items and our staff does its best to make sure it is stocked and fresh for our guests. Hope that we will see you again. Thank you for your time and opinions. More 

Singapore, Singapore
Level Contributor
93 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 17, 2015

Stay for one night , hotel is out of my expectation, very clean, a lot of amenities, free coffee 24/7 , mini fridge and microwave in the room, and a wonderful Long bath. Highly recommended, room is quite and staff very friendly.

Helpful?
Thank Roland127
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We are glad to hear that you enjoyed your stay with us, it sounds like you had booked one of our mini suites which comes with the refrigerator and microwave. Our employees are very friendly and take great pride in their work, thank you for noticing. We look forward to you next stay. More 

Oneida, Wisconsin
1 review
5 of 5 stars Reviewed September 30, 2015

Had a great time at this hotel. I was on business but had time to do other things in the area as well. Milwaukee isn't a far drive for activities. The area of the hotel was nice and friendly as well as the amazing staff at the hotel. The rooms were clean and up to date. Breakfast was good, they... More 

Helpful?
Thank Darrell F
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

Thank you for taking the time to post this review. We appreciate all the input we receive from our guests. We are glad you had a great time and were able to accomplish things for work and relaxation. Our staff is always willing to do what it can for our guests. Hope to see you again when you are in... More 

mossvale
Level Contributor
78 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed September 25, 2015

stayed here for one night got in late was with bus tour room 511 .The rooms normal size were clean.Good bed,fridge,mircowave,small bathrooms.Free Wi-Fi and free hot&cold breakfast enough to start the day lots of parking.

Helpful?
Thank sandyandalan
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We are glad that our facilities were able to fulfill your needs. I know bus tours can be very enjoyable, hope you had a great time and maybe we will see you in the future More 

rockford, il
Level Contributor
13 reviews
5 hotel reviews
5 of 5 stars Reviewed September 15, 2015

As ihg rewards member, I was very impressed with the staff especially at check in. they were very courteous, professional, and was willing to go out of their way to meet my accommodation needs. The staff that was working the breakfast area, was really accommodating as to my special request. this is a hotel I would highly recommend.

Helpful?
Thank shoefer
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We really appreciate it when our guests take the time to voice their opinions through social media. Especially when they are a member of our IHG Rewards program. We are glad that you enjoyed your stay at our hotel and look forward to having you stay with us again. More 

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