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All 4 Germantown hotels

Holiday Inn Express Germantown

2.5 of 5 Hotel   |   W 177 N 9675 Riversbend Lane, Germantown, WI 53022
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74%
Ranked #4 of 4 hotels in Germantown
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
tc3399 IL
  • Overview
  • Reviews (59)
  • Photos (24)
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  • Amenities
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  • Room tips (13)
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59 people have reviewed this hotel

Traveler rating
    22
    19
    12
    4
    2
See reviews for
19
12
3
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
1 of 5 stars Reviewed 1 week ago

The hotel does not have enough parking spaces 74 rooms with 78 parking spaces. Add cars double parking, cars pulling trailers, busses and there is not enough parking. Our car got keyed while there. Spoke with the hotel manager and raised the issue with IDH and Odyssey Hotels (owner of the property). All they state is that ".... they have... More

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IL
Top Contributor
165 reviews 165 reviews
69 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I always have low expectations at an HIE. This one is pretty much like the others, they have the basics, but it's never anything remarkable. The lobby kind of smells, as if they used too much air freshener trying to cover up some other smell. My room also smelled very musty, almost as if they were also trying to cover... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Germantown, responded to this review

Dear tc3399, Thank you for taking the time to post your comments. We're sorry for the unusual smell you noticed and the television in your room was less than satisfactory. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements needed and we hope that you... More

Naperville, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here last week for 5 days / 4 nights (Wed-Sun) for EAA Oshkosh. It's a nice little 2 story hotel located right off Highway 41. Amenities wise, it's ok, I did not use the pool or hot tub, but did see others using it. The bag of popcorn on check-in was nice touch. My room was clean, no issues... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Germantown, responded to this review

Dear Matt L, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the friendliness of our staff and the location of our hotel. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all... More

Fond du Lac, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

have been here 2 times previous to this stay.had standard 2 bed room 1st time.asked for handicap room 2nd time and was upgraded to handicap suite.had handicap suite on this stay also.suite has min fridge,microwave and wet bar plus couch and 2 tvs.rooms always great.great personnel at hotel .good breakfast and most importantly for me great whirlpool and pool.bradley at... More

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jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

Thank you for your review, it is our hope that every guest will feel the same as you do when they stay with us. It is especially gratifying when it is a guest that has stayed with us several times. We look forward to your next stay with us. More

Minocqua, Wisconsin
Top Contributor
67 reviews 67 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 12, 2014

We needed a one next stay as we were leaving the Milwaukee area. The hotel was conveniently located to Highway 43 North. The staff was friendly and accommodating. Our bed was comfortable. The room was very clean and properly stocked. Breakfast was the usual Holiday Inn Express assortment of hot and cold items. The breakfast area was well arranged and... More

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

Thank you for your wonderful review. It means a lot to us when a guest is willing to voice their opinion on a site such as this. We do try to make every guest comfortable and well cared for. It is great that you will stay with us again when you are in the area. Thank you again and if... More

Boston, Massachusetts
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 15, 2014

Everything here was pretty standard, and I was disappointed in breakfast. I stay at a lot of Holiday Inn Expresses, and this had stale bread and minimal selection. I know it's a waste of food, but if they are going to offer free breakfast, I would still like it fresh and to have more than just whole apples for fruit.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Germantown, responded to this review

Dear Chicavm, Thank you for taking the time to post your comments. I am pleased to know that you liked our location, room value and the service received from our staff. However, I am sorry if you didn't find our breakfast variety to your liking. All of our reviews are evaluated by management, and your review is no exception. Once... More

Nacogdoches, Texas
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 10, 2014

Stayed here 2 days on a business trip. Had a comfortable stay ... the bed/room was comfortable. The hotel had a nice-sized pool. It seemed a little 'dated' compared to other HIX hotels that I have stayed in but overall, it was a great stay. Had a good breakfast with a variety of items. I didn't care for the Fitness... More

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jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We appreciate your comments and input about the fitness room. The equipment that is in our facility is that which has been most requested by our guests. We apologize for not having the free weights, but are glad you had a chance to get a workout in, we know that people are health conscience. We hope you will stay with... More

Elkhorn, Wisconsin
Top Contributor
174 reviews 174 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed December 29, 2013

We decided to do a staycation with a one night stay at this location. The manager on duty, Durwin, was pleasant and helped us get acquainted with the hotel. The room was very clean. We went to the pool area, which was also very clean, but obviously they were experiencing ceiling leaks as by the next morning we saw people... More

Was this review helpful? Yes 1
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We appreciate you taking the time to write this review. We are sorry that your neighbors made it difficult to sleep in. We are glad to hear that you enjoyed your room, breakfast. and were able to relax in the pool area. We hope you come back to visit with us again. More

Lake Zurich, Illinois
Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 10, 2013

We were so pleased to find a port in a storm last weekend when the highway leading into Milwaukee was closed due to a winter storm and multi-car pileup that made continuing our trip to Chicago (from Appleton) a foolish idea. Durwin (the front desk clerk -- or perhaps night manager?) was polite, funny, efficient, and very accommodating. Our room... More

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We would like to thank you for that very nice review and we are glad that we were able to provide you a safe haven from the storm. We appreciate you choosing to stay with us and we are happy that you enjoyed the staff, the hotel and all the amenities. It is our hope that we will see you... More

Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2013

It has all the comforts of home, yet we could say it's better because when staying at this 'home' we have a indoor swimming pool, nice hot breakfast each morning, a USA Today newspaper delivered to our room each week day morning, a clean refreshed room everyday of our stay, The entire hotel is clean with a clean fresh scent... More

Was this review helpful? Yes 1
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

What a wonderful review, we are very glad that you enjoyed your stay with us. When guests arrive we do all we can to ensure that their family likes the time they spend with ours. It is returning guests that make our jobs rewarding and fun. It is especially nice when we can develope a relationship with them and have... More

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Additional Information about Holiday Inn Express Germantown

Address: W 177 N 9675 Riversbend Lane, Germantown, WI 53022
Phone Number:
Location: United States > Wisconsin > Germantown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Germantown 2.5*
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Also Known As:
Holiday Inn Express Germantown Hotel Germantown
Holiday Inn Germantown
Germantown Holiday Inn

24 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Germantown North Milwaukee is conveniently located off I45 North at Exit #52 adjacent to Menomonee Falls, Germantown, minutes from Brown Deer and the North Shore, and 20 miles from downtown Milwaukee. Holiday Inn Express Germantown/North Milwaukee The The Holiday Inn Express Germantown/North Milwaukee offers 74 guestroom comprised of 62 deluxe rooms and 12 spacious suites, all offering either one king bed, or two queen beds. There are 7 golf courses within 10 minutes of the hotel. Guests will enjoy a multitude of neighboring restaurants within four blocks of the hotel, 14-screen theater, shopping centers or golfing at the adjacent Riversbend Golf Course. ... more   less 
Number of rooms
74

Questions & Answers

Questions? Get answers from Holiday Inn Express Germantown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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