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Holiday Inn Express Germantown

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W 177 N 9675 Riversbend Lane, Germantown, WI 53022
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1 room 1 guest
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Holiday Inn Express Germantown
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84 Reviews from our TripAdvisor Community

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Traveler rating
    34
    28
    15
    5
    2
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34
14
3
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Clean, parking is limited when full up. Quiet. Close to shopping and dinner and golf. Easy on and off the highway. It's a regular stop when working in this area. The usual fair for breakfast. Best perk is location location location.

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

It was great to read how you felt about your stay with us. Our guests matter most to us. We hope you will stay with us for future trips. More 

Oshkosh, Wisconsin
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 14, 2015

We arrived early and the desk clerk was very helpful and pleasant and was able to have our room readied within half an hour. The room was clean. There is significant light that comes into the room from the hallway lights which required a towel on the floor to block it out. The breakfast was terrible. The omelets had a... More 

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We were glad that our staff was able to help you out and make you feel welcomed. We apologize that you did not enjoy your breakfast, we do try to keep things fresh with a nice variety. It is our hope that you will try us again and look forward to having you stay with us. More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 26, 2015

We were in town for a wedding. This hotel is in a good location with plenty of stores and restaurants. The hotel was clean and comfortable. The king room was spacious. The complementary breakfast was satisfying, not fancy, but filling. They let us check in early and check out late. I have no complaints. The only suggestion I have would... More 

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

You are so right, there are lots of things to do in the area and plenty of choices for food. We have noted your suggest about microwaves and refrigerators, we are discussing it with the ownership. We are glad you enjoyed your room and breakfast. Happy you enjoyed your room, hope to see you in the future More 

Oconomowoc, Wisconsin
1 review
5 of 5 stars Reviewed May 26, 2015

We were in town for a graduation, the people at this hotel were exceptional. It was a busy weekend, they had sports teams, weddings and graduations, but the staff seemed to handle it very well. They did a great job, from the manager to the front desk staff, housekeepers and the person in the breakfast. We had a good time,... More 

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

Thank you so much for taking time to write your review, it lets us know how we are doing. We are happy you had an enjoyable weekend. It is our hope that every guest we enjoy a similar experience at our hotel. Our staff does pride itself on being able to give great service no matter what the circumstances. We... More 

Penrith, Australia
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 22, 2015

We only stayed the one night, but the room was large and very comfortable. There is free WiFi and all the facilities you could require, the buffet breakfast was good. Generally it is a nice hotel with friendly staff and felt new and well maintained.

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

Thank you for taking the time to voice your opinion. We enjoy getting feedback from our guests and it helps us to do a better job. It is good that you enjoyed all the facilities we had to offer, we hope that will keep you coming back to us. More 

Kewanee, Illinois
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 17, 2015

I stop at this Holiday Inn when I travel through Wisconsin every May. The front desk staff members are very friendly and helpful. This hotel is easy to find and is close to shops and restaurants. Wi-Fi worked very well in the room. The beds were comfortable but the bathroom is showing its age a little bit. Breakfast was good... More 

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

We were glad to hear that you will stay with us again, it is always nice to see familiar faces return to the hotel. It is good that you enjoyed the use of the wifi, the comfort of the beds and the breakfast. We do try to change up the menu so it is possible that sausage wasn't being served... More 

Darien, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

My family and I were in for a 50th Anniversary. The people at this hotel were very accommodating, they gave us everything that we asked for. They were so nice, always willing to chat with us and make sure we had everything we needed. The rooms were very big and well kept, we enjoyed the free breakfast. No one in... More 

Was this review helpful? Yes 1
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

Thank you for taking the time to post your review. We are very pleased that our staff made you feel welcomed and you had fun interacting with them. The people that work here certainly enjoy that part of their job. It was nice to hear that you would stay with us again. More 

Kalamazoo, Michigan
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 31, 2015

This hotel was so cute and the staff was very friendly. The Management was always there speaking to us weather we were coming or going. We very much enjoyed the breakfast. The rooms were very clean and comfortable. We will come here again when we are in the area. Thanks for a great stay!

Was this review helpful? Yes 1
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

It is our hope that every guest will get that same feeling of us being their home away from home. Our staff really likes to talk and share with the guests. We are also happy that you enjoyed the property and the amenities we have to offer. We look forward to seeing you in the future. More 

Oak Creek, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

Had a great time visiting this area. There are lots of restaurants all around the hotel. They have a Star Bucks and Buffalo Wild Wings right next to them. The staff was very nice and knew about different things to do with the family in the area. We had a great breakfast and played in he pool. We found something... More 

Was this review helpful? Yes 1
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

Thanks for taking the time to write a review, and yes there are a lot of restaurants in the area. There are many things to do also, movie theaters, golf courses, casino, museums and zoo, all within 20 minutes. We are glad you had a great time and look forward to your next visit. More 

Andover, Minnesota
Level Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed March 19, 2015

Nice enough hotel in a convenient location. The room was clean but the curtains were water stained and mattress cover pilly. There were lots of eating options nearby. The staff was friendly but breakfast just OK. All in all a good hotel but not great.

Was this review helpful? Yes
jkugler, General Manager at Holiday Inn Express Germantown, responded to this review

Thank you for taking the time to post your review. We will take all the feed back we can get, we apologize for the fact that not everything met your satisfaction. We are happy that you were happy with most of the stay and we will look seriously into the other things that you mentioned. Thank you again! More 

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