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Americas Best Value Inn - Fort Atkinson

2.0 of 5
1225 Janesville Avenue, Fort Atkinson, WI 53538-2701
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Americas Best Value Inn - Fort Atkinson
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30 reviews from our community

    Trip type
Traveler rating
    3
    5
    4
    5
    13
Date Rating
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 14, 2013 via mobile

We stayed for 2 nights and on the second night asked for an extra blanket and were refused one because we had a king size bed. The gentleman at the desk was beyond rude and ruined my experience here. The location is great if you are going to fireside but I would say find someplace better and make the drive!

Was this review helpful? Yes 1
La Crosse, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 9, 2013

I read all the negative comments about this property but decided to give it a chance because it is located next to “The Fireside” dinner theater where we were attending a presentation. My family needed three rooms and the convenience and cost made this a logical choice. The facility was clean, the beds were comfortable, and everything worked. Breakfast featured... More

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 4, 2013

General Managers typical reply..."If we do not provide guest with the best possible experience, we are NOT HAPPY either" Just as Tripadvisor's reviewers said. Fireside Theater is next door.. Yes, misinformation, illegal room charging, uncut lawn. Found incorrect 8-10am, breakfast hours on website, actually, 9-10am. Pool hour§.. Their room guide hours were wrong, even owner doesn't follow his hours, ...loosing... More

Was this review helpful? Yes 1
Bellevue, Iowa, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 18, 2013

We stayed at this hotel because it is right next door the the dinner theatre we were visiting. This is not a deluxe accomodation hotel. It was however clean. We stayed on the second floor for which is accessed by stairs only. The room did have microwave and mini fridge. It was clean, however the room and whole hotel could... More

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courtyardinn, Manager at Americas Best Value Inn - Fort Atkinson, responded to this review
March 29, 2013

Dear Guest: Thank you for your comments on our hotel and we are glad your stay was good. I know our décor is a bit outdated and we are working on that. The past couple years business has not been the best so we do what we can when funds are available. We have updated the first floor room decors... More

Top Contributor
118 reviews 118 reviews
4 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 1, 2013 via mobile

My husband and come and stay here. It's not fancy but we always have clean bed with clean sheets/towels. The Management Jay, is great!! He really tries to make you feel important. He bends over backwards for us. They do their best and will keep coming back. We are booked for 2014 Party!! We're satisfied! So we will be back!!... More

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courtyardinn, Manager at Americas Best Value Inn - Fort Atkinson, responded to this review
January 30, 2013

Thank you for your excellent comments for our hotel. We are glad you enjoyed your stay and look forward to seeing you again. Our goal is to give each ad every guest the same feelings you had. Again thank you. More

1 review
1 of 5 stars Reviewed October 28, 2012 via mobile

My mother in law woke up with bugs on her nightgown in her room. Also there is no elevator for the second floor so you have to carry all your stuff up the stairs so if you have anyone with difficulty with stairs or elderly try to get on the first floor if you don't mind bugs

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courtyardinn, Manager at Americas Best Value Inn - Fort Atkinson, responded to this review
November 10, 2012

Dear Guest, I am sorry you were disturbed by bugs but I can assure you they were not bed bugs. We had WilKil come in the next day and they searched the room thoroughly and found no evidence of bed bugs or any other bed infestations. They treated the room, just in case and we left the room empty for... More

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1 of 5 stars Reviewed October 25, 2012

I was looking for a hotel reservation recently for my husband's business trip to this area. To make a really long story short they made a reservation after I had told them not to do so. My credit card was charged and when I called them to find out how this happened, I was treated to disdain, laughter, told that... More

Was this review helpful? Yes 1
courtyardinn, Manager at Americas Best Value Inn - Fort Atkinson, responded to this review
November 10, 2012

Dear Guest: I am sorry you felt you were being thought of as a liar and cry baby, that was not my opinion at all. There was a definite misunderstanding here somewhere and as I explained on the phone, you were not hung up on, the gentleman you were speaking to told you he had several guest to check in... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 13, 2012 via mobile

I normally love ABVI but this is by fast the worst place I've ever been to. The staff would not honor the value club prices and told us there were no rooms available for the club upgrades, but when hubby called they had king and king suites available for the night. Wifi would not work unless you were sitting next... More

Was this review helpful? Yes 1
courtyardinn, Manager at Americas Best Value Inn - Fort Atkinson, responded to this review
November 10, 2012

I am sorry you were not pleased with how you were treated when you stayed with us. We try to give our customers the best possible experience we can, when we fail, we are disappointed also. There is no excuse for anyone walking into your room without knocking and I am truly sorry that happened. As for the Value Club... More

Dubuque, Iowa
2 reviews
1 of 5 stars Reviewed October 7, 2012

We recently booked rooms at this hotel online. When booking, I accidentally entered the wrong expiration date for my credit card. The hotel contacted me by email telling me of the mistake and that if I didn't fix it our reservation would be canceled. I called and the man I spoke with, who was very hard to understand, told me... More

Was this review helpful? Yes
courtyardinn, Manager at Americas Best Value Inn - Fort Atkinson, responded to this review
November 10, 2012

I am sorry you felt you were being mistreated by the staff at our hotel. I assure you that this will not happen again. As far as your reservations, I know I sent two emails to you asking you to get us new expiration date. We, too, had contacted the corporate office reservation office to see if they had received... More

Chicago
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 2, 2012

The place used to be nice but in the last few years has become run down. Room was dirty- hair on the bathroom floor- mold on the tub. Free breakfast -HA - a banana was the safest choice. Find a better place to stay

Was this review helpful? Yes 1
courtyardinn, Manager at Americas Best Value Inn - Fort Atkinson, responded to this review
November 10, 2012

I am sorry you were not satisfied with you recent stay with us. We strive to give our guest the best possible experience that we can and when we fail, we are disappointed also. We hope you will give us another chance. More

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Additional Information about Americas Best Value Inn - Fort Atkinson

Address: 1225 Janesville Avenue, Fort Atkinson, WI 53538-2701
Region: United States > Wisconsin > Fort Atkinson
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Fort Atkinson
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Hotel is 2 stories,(no elevator) with 50 rooms. Indoor corridors, heated indoor pool and hot tub. We are located right next door to Fireside Dinner Theater and within walking distance of several restaurants. We are a block away from bike/walking trail which continues into next city. We are also close to Jones Dairy Farm and the Hoard Museum. ... more   less 
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Americas Best Value Inn - Fort Atkinson
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