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Abbey Resort & Spa

Certificate of Excellence
269 Fontana Blvd., Fontana, WI 53125
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Abbey Resort & Spa
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741 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (741)
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    (166)
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There are newer reviews for Abbey Resort & Spa
See the most recent reviews
Lemont, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 16, 2012

We attended a March wedding at the Abbey, which we hadn't visited in a long, long time. It was a destination in my parents' heyday, but over the years suffered from age and neglect to the point where it was commonly referred to as a dump. We were a little leery that our friends picked the Abbey for their nuptials,... More 

Was this review helpful? Yes 1
Markus S, Manager at Abbey Resort & Spa, responded to this review

Dear FreeMarketMaven, Thank you for posting a review on Tripadvisor about your recent stay with us. A few years ago the hotel went under a complete renovation; with every guest room and public space getting a much needed face lift. We are thrilled that we were able to impress you with our continual improvements to the hotel, and we strive... More 

Chicago, Illinois
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 16, 2012

Had a lovely weekend at the Avani Spa, located in the Abbey Resort. The pool area is a wonderful spot to rest, read and renew. The staff is great, the spa manager was always nearby and attentive and the services were incredibly satisfying. I had a wonderful massage. My husband also enjoyed the restful stay, including the sauna, hot tub... More 

Was this review helpful? Yes
Markus S, Manager at Abbey Resort & Spa, responded to this review

Dear Love2travel42581, Thank you for posting a review about your recent stay with us at the Abbey Resort & Avani Spa. We are delighted that you found your vacation to be a relaxing and rejuvenating experience. All of our associates take great pleasure in the peacefulness of the Avani Spa, the feelings of complete relaxation after a massage, and the... More 

Chicago, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 27, 2012

I purchased a living social deal for my husband and I to use. We had a wonderful experience. Very nice staff, clean rooms, good food and very acomadating ! We will defiantly stay here again!

Was this review helpful? Yes
Markus S, Manager at Abbey Resort & Spa, responded to this review

Dear Jennifer V, Thank you for posting a review on Tripadvisor about your recent stay with us at the Abbey Resort & Avani Spa. We are pleased that you found your couple’s getaway to be a wonderful experience. We take great satisfaction in the quality of our guestrooms, and our staff’s commitment to guest service. It was a delight to... More 

chicago
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 11, 2012

the experiance was nice! the resort is nice and clean. we had a great time! the rooms are beautiful and cozy. I really don't have any complains. I have a suggestion, maybe to build an additional pool. the pool is so far from some of the rooms. I also though it was kind of wierd that you have to pay... More 

Was this review helpful? Yes 1
Markus S, Manager at Abbey Resort & Spa, responded to this review

Dear Ealagna, Thank you for posting a review about your recent stay with us. We are thrilled that you enjoyed your vacation at the Abbey Resort. Our buffets offer all you can eat prime rib, crab legs, salad bar, dessert bar, seasonal items, and four other entrees. We also offer freshly prepared, made to order food. We feel that our... More 

Hartland, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 8, 2012

Lovely resort. Close to Lake Geneva with fun shops and restaurants. Nice staff and rooms. The Avani Spa would be great to use and they offer many amenities. Make sure your package includes this. Many choices for dining. Staff is very friendly. We did not have children with us but they offer many activities for families.

Was this review helpful? Yes 1
Markus S, Manager at Abbey Resort & Spa, responded to this review

Dear Joleske, Thank you for posting a review about your recent stay with us at the Abbey Resort. We are delighted that you enjoyed your time in the Avani Spa. We take great pride in the friendliness of our staff, the quality of our restaurants, and the unparalleled amount of fun families have with our activities department. It was a... More 

Dublin, Ireland
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 6, 2012

really enjoyed the experience, had a beautiful room and the staff were very friendly and helpful. used the private spa suite which was so fun. only downside was the Fontana Grill, god the food was just awful and the service was atrocious and slow. it seemed as though everyone was returning their food and there were only about 4 tables... More 

Was this review helpful? Yes
Markus S, Manager at Abbey Resort & Spa, responded to this review

Dear Orlaghb, Thank you for taking the time to post a review about your recent stay. We are delighted that you enjoyed your room and our private Sanctuary Suite. We take great pride from a food quality and service standpoint with the goal of exceeding our guest's expectations. It is very disappointing when we failed to exceed your expectations in... More 

wisconsin
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 3, 2012

Super friendly staff, awesome dinner, and great room.

Was this review helpful? Yes
JohnatTheAbbey, Manager at Abbey Resort & Spa, responded to this review

Dear Guess Who Wisconsin, Thank you for posting a review on Trip Advisor about your recent stay with us. We are delighted that you enjoyed your vacation with us. We take great pride in the qual;ity of our food and the friendliness of our staff. It was an honor to host you and we hope that you will be able... More 

Bartlett, IL
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 28, 2012

My husband & I enjoyed a fabulous Winter weekend at The Abbey. The hotel is very new looking and very clean. The room was spacious. We dined at both restaurants and enjoyed them both very much. We had several services at the spa and all of them were excellent. The staff was friendly and very helpful. It was a great... More 

Was this review helpful? Yes
JohnatTheAbbey, Manager at Abbey Resort & Spa, responded to this review

Dear Jennioj, We are thrilled that you were able to vacation with us here at the Abbey Resort and Spa. We appreciate the effort you made to share your comments here at Trip Advisor. We hope that you will be able to return to spend some more time with us in our beautiful spa and to enjoy the delicious culinary... More 

Niles, Illinois, United States
1 review
5 of 5 stars Reviewed February 24, 2012

Booked a girl's spa getaway at the Abbey and couldn't have been more pleased. The staff is outstanding, the rooms clean, excellent food and service. Highly recommend. We will be returning but this time in the summer.

Was this review helpful? Yes
JohnatTheAbbey, Manager at Abbey Resort & Spa, responded to this review

Dear Diane S., We would like to express our gratitude to you for sharing your observations regarding your recent vacation with us. It is our sincere goal to have every guest encounter seamless service on their stay. We are delighted that you enjoyed your spa experience so much and we hope that you will be able to return in the... More 

West Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 24, 2012

My wife and I have vacationed and spent getaways at The Abbey for many years, both before and after the rennovations, and have also attended weddings and business conferences there. While there were some inconsistencies in food & beverage service a few ago, they have come a long way in regaining their prominence as the friendliest, and best value, resort... More 

Was this review helpful? Yes
JohnatTheAbbey, Manager at Abbey Resort & Spa, responded to this review

Dear Josh W., We would like to thank you for taking the time to reflect on your recent trip to the Abbey Resort and Spa. We are deeply honored that you have chosen to vacation with us year after year. The Avani Spa is indeed a very special place to relax and unwind. We like to say that it is... More 

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