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Abbey Resort & Spa

Certificate of Excellence
269 Fontana Blvd., Fontana, WI 53125
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Abbey Resort & Spa
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716 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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    (166)
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There are newer reviews for Abbey Resort & Spa
See the most recent reviews
Pewaukee, Wisconsin
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 28, 2015

First, we had a lovely time, however...... I found long dark hairs in our shower, and bobbie pins on our bathroom floor. They were unappealing. I had to hunt down an ice machine that was working. After being directed by hotel staff to 2 different machines, the 3rd one had ice. These were not close to our room. When leaving... More 

Was this review helpful? Yes 1
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Michele60182 Thank you for your review. As a TripAdvisor Hall of Fame property, I was disappointed to read your review. We strive to provide outstanding guest service throughout the resort and I apologize that we missed the mark during your stay. We have reviewed your comments with our team so that we may use this as a teaching opportunity. We... More 

Menomonie, WI
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 28, 2015

This is fantastically redone resort. One can not tell it has been updated, but we were there years ago and it is now really nice. We were there for a convention and many said that it was the best state convention they'd been to. The food was very good, My wife thought the Spa was quite special.

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Doug501, Thank you for your five star review! We appreciate your wonderful comments about our recent renovations. We too think they are quiet beautiful and convey a lake experience. We hope that we will have the opportunity to welcome you back again soon. Kind regards, Sara Schmitz Guest relations More 

Park Forest, Illinois
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 28, 2015

My husband and I opted to go back to the Abbey after their remodeling. So gad we did. It was just awful 20 years ago and it is so lovely now. The adult pool is great. Three pools (plus the one in the Avani Spa) were wonderful. We were there for a Monday night of Memorial Day through Wednesday. It... More 

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

DawnD57, Thank you for your review. We are so delighted that you choose to return to The Abbey after 20 years! As you mentioned, we have completed a number of renovations in the past 3 years and we appreciate your kind comments about the updates. Our onsite concierge is available to assist with menus at area restaurants, and also provide... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

We just love staying at the Abbey from the food, to the pool and a very comfortable room (beds are fabulous!). Greg, who will welcome you to the Abbey has become our new best friend. We already booked another weekend. Love it!

Was this review helpful? Yes 1
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Kwinggs, Thank you for your five star review and your wonderful comment about our bell attendant, Greg. He is a wonderful team member and we will be sure to pass along your comments. We look forward to your next stay. Kind regards, Sara Schmitz Guest relations More 

Chicago, Illinois
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 26, 2015

This was a favorite for a long weekend getaway. The Abbey is well situated on Lake Geneva. So scenic. However, we stopped our visits because the resort became run down. Many years later, we return. The remodel is beautiful. Our room was harbor-view...and well worth the extra money. We had two queen beds...very comfy..The view of the harbor from our... More 

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Muffy411 Thank you for your review. We are delighted that you returned to The Abbey. We have completed a number of renovations over the past year and I we appreciate you noticing the enhancements. We look forward to welcoming you back again soon. Kind regards, Sara Schmitz Guest relations More 

Highland, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015

Had a really nice time at the Abbey. Very quiet and stayed in the room with the harbor view and king bed. Everyone there was nice and helpful and also in the restaurants the waitresses were very helpful. Would stay there again. If you are looking for a place with more things to do in town go to Lake Geneva.... More 

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Jane S, Thank you for your five star review and wonderful comments about our resort. We look forward to welcoming you back again. Kind regards, Sara Schmitz Guest relations More 

Mark, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

Was a little skeptical about staying here due to the fact that it's been around for awhile. Boy.....it was wonderful the rooms are so very quiet and relaxing. We had a harbor view and its so nice sitting out on deck watching boats in marina and just activity around resort. We were able to watch a wedding in the gazebo.... More 

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

DisneynutinIL Welcome back and thank you for your five-star review. We are delighted that you found your stay with us so enjoyable and we appreciate your kind comments about our resort. We look forward to welcoming you back again soon. Kind regards, Sara Schmitz Guest relations More 

Chicago
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 21, 2015

I have stayed at the Abbey Resort several times. The resort overall is nice. I have not had much opportunity to utilize any of the outdoor amenities at the resort as the weather has not cooperated when I was there. The rooms are nice for the most part. They include a refrigerator which is very nice for storing drinks, etc.... More 

Was this review helpful? Yes 1
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

ChicagoTraveler15 Thank you for your review and repeat business. We appreciate you taking the time to share your feedback with future travelers. We do hope that you will have the opportunity to visit again and enjoy the outdoor amenities as they are truly beautiful We also appreciate your suggestion about the hours for the fitness room. The updates to the... More 

Madison, Wisconsin
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 17, 2015

I have trouble giving this place a high mark. Although it is a beautiful setting and the service is outstanding it was built in the 50's and is not suitable for disabled persons. Example, the main ballroom is only accessible via 2 flights of stairs. There is an elevator(slowest in Wis.) but you need a staff member to take you... More 

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Amadan1, Thank you for your review regarding your recent stay at The Abbey Resort. We appreciate your kind comments about our staff and the property. Our team strives to make each guest feel welcome and comfortable, and we apologize that we did not meet your standards. As a 50+ year old, historic building we attempt to do everything we can... More 

MN
Level Contributor
5 reviews
5 of 5 stars Reviewed May 14, 2015

We stayed at the Abbey Resort with our teens while attending a business conference. There was plenty to keep the kids occupied (pools, arcade, board games, and free WiFi) during the day while we were in meetings. There were even bonfires in the evening. The food was delicious and the scenery and grounds were beautiful! Loved every minute of our... More 

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Mom2sbbj, Thank you for your review. We are delighted to read that you enjoyed your conference stay with us. We know that teens can be a very tough audience to keep occupied and happy, so we appreciate you sharing that they too enjoyed their time. We hope that we will have the opportunity to welcome you back again. Kind regards,... More 

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