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Abbey Resort & Spa

Certificate of Excellence
269 Fontana Blvd., Fontana, WI 53125
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Abbey Resort & Spa
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Abbey Resort & Spa
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680 reviews from our community

Traveler rating
    320
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    96
    42
    33
See reviews for
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259
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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    (147)
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There are newer reviews for Abbey Resort & Spa
See the most recent reviews
Chicago
Contributor
14 reviews 14 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The Abbey was the perfect answer to our cold Spring Break week. We only stayed for one night and were so impressed by the number of planned activiites they had each day that week. Our 10 and 7 year olds loved the resort scavenger hunt, Minute-to-Win-It games and decorate your own donut activities. The pool was large and had a... More 

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Leavinchitown. Thank you for review of The Abbey Resort. We are delighted to read that The Abbey was the perfect spring break vacation for your family, and that your children enjoyed the many activities and games we offered. As it sounds like you have plans to return this summer, might I suggest you visit our website and sign up for... More 

1 review
5 of 5 stars Reviewed March 30, 2015

That resort is excellent, the access from Chicago in train is very cheaper just Us 8 dollar run trip, is unbelievable! Peter the shuttle driver from Harvard Station is very kind and excellent host. The resort is perfect to take a get away from the city. Quiet and beautiful landmarks and the team service is very good.

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Ivan C, Thank you for your five-star review. We appreciate your kind comments about our staff and the resort property. We look forward to welcoming you back again soon. Kind regards, Sara Schmitz Guest relations More 

Jackson, Wisconsin
2 reviews
5 of 5 stars Reviewed March 26, 2015

All rooms open to common balconies. All up to date an nice. Good food, but pricey. I would like to return during warmer weather some time, but would eat off-site. Gorgeous property outside. Loved the little touch of having free smores to make over the outdoor fire!

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Beth S, Thank you for your five-star review and you kind comments about our resort and grounds. We look forward to welcoming you back again! Kind regards, Sara Schmitz Guest relations More 

Illinois City, Illinois
Top Contributor
91 reviews 91 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 25, 2015

We have stayed here many times and always enjoy it. This is the first time staying at the Abbey in March. It was so relaxing. I thoroughly enjoyed the spa. I don't think there is anything more relaxing than the spa pool. The whole area is just soothing. I used the fitness center each day and appreciated the availability. We... More 

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Illinois1, Thank you for your five star review and your repeat business. We are delighted to read that The Abbey continues to be a great getaway for you. We also appreciate you naming those staff members who went above and beyond, We look forward to welcoming you back again soon, Kind regards, Sara Schmitz Guest relations manager More 

Schaumburg, Illinois
Contributor
13 reviews 13 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 24, 2015

My wife scheduled this trip through groupon - and the fact that it was less than a 90 minute drive from Chicago was very appealing. This was a quick family trip (three kids under 10) for spring break. This is the "off season" for the Abbey, and there weren't too many other families there (yeah). I was not impressed by... More 

Was this review helpful? Yes 2
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Weekendgetaway628, Thank you for your review. I appreciate you taking the time to share feedback from your stay, and also naming the staff members and activities that made a difference during your stay. I do apologize for the issues you encountered with the front desk. Our front desk team is often the first and last impression and we work hard... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2015

One of our favorite places to stay. Great hotel Great restaurant Great spa. The rooms are decent. The grounds are lovely. The indoor pool is nice, the whirlpool has the strongest jets I have ever experienced. They even have a game room. The spa is just fantastic. Very relaxing, great services, great pool, whirlpool, sauna and steamroom. Keep an eye... More 

Was this review helpful? Yes 1
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Xtomx13, Thank you for your five star review. We appreciate your repeat business and are delighted to read that we continue to exceed your expectations. We look forward to your next stay. Kind regards, Sara Schmitz Guest relations More 

Bartlett, Illinois
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 10, 2015

This was our 4th time staying at the Abbey resort. The rooms are small but nice outdoor areas are very nice. Never had any real issues until this visit. When we checked in the girl could not find our reservation and was basically barking out questions to find it. This is off season and he hotel was half empty so... More 

Was this review helpful? Yes 5
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Mike M, Thank you for your review. I am disappointed to read that your stay with us this time was not as positive as previous stays. As a frequent guest to The Abbey, you know that this is not the level of service that we strive to provide . We appreciate you bringing these items to our attention so that... More 

Oregon, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2015

My son and I recently stayed at the Abbey and it was wonderful. The rooms were spotless, the staff was very responsive and accommodating, and the food was delicious. We enjoy staying there because there is so much to do. As always, I really enjoyed listening to Tom in the piano bar. Great place, great staff!!!

Was this review helpful? Yes 1
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Dan S Thank you for your five star review. We value our repeat guests and are delighted to read that you once again selected The Abbey for your family getaway and that we once again exceeded your expectations. Thank you for your kind comments about our staff, restaurants and entertainment. We look forward to welcoming you back again soon. Kind... More 

Chicago
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2015 via mobile

The Abbey is an amazing full service resort. It's very clean, full of fun activities for all ages, and the staff is very accommodating and nice to work with. We planned a group outing and the customer service was outstanding.

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

AdrianneS, Thank you for your five star review. We appreciate your business and are delighted to read that we exceeded your expectations for your group event. We also appreciate you sharing your kind comments about our staff. We look forward to welcoming you back again soon. Kind regards, Sara Schmitz Guest relations More 

Gurnee, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 27, 2015

I've stayed at the Abbey many times. It's a great resort, and they have an awesome spa. If you have kids, it is definitely a great place for kids. Several times, I've asked the resort for some special services, and they have always been willing to accommodate what we have needed. All the people who work there are very friendly... More 

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Calvin K Thank you for your five star review. We value our repeat guests and appreciate your kind comments about staff, entertainment and amenities. We look forward to welcoming you back! Kind regards, Sara Schmitz Guest relations More 

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