My family and I got away for the 4th of July weekend at The Abbey, the place is beautiful and appears to be recently renovated. We had trouble with the staff from the day we booked our trip a couple of months ago. Their website appears to have been assembled as an 8th grade school project, and we received an... more

My wife & I and our son have been to the Abbey 2 times this year. It is a fantastic spot for several reasons. It is 90 miles away from downtown Chicago and easy to get to for a weekend. The entire resort is totally redone and has great guest rooms, great restaurants, and a huge adults only spa that... more

The Abbey is by far the best place to stay on the Geneva Lake. From the beautifully landscaped grounds to the newly remodeled rooms, there is no place that even compares. Right from the very start, you are greeted by friendly staff and made to feel welcome. They let us check in a couple hours early with no hassle and... more

I recently spent 3 days at The Abbey. The renovated facilities are incredible and the staff was friendly and accomodating. The pool areas were wonderfully maintained and provided all the amenities. What a great 3-day experience! more

Stayed here last year with a work group. The rooms are really nice, although they sent us to the wrong room initially, and unfortunately the housekeeping staff couldn't help us out, due to a language barrier. I recommend this hotel. Gorgeous grounds, nice pool area and restaurant. One note: People definitely play the towel game with the pool chairs here,... more

I can't tell you how great the service is at this place. They literally bend over backward to help you. We threw some serious curve balls at them in terms of requests and there was nothing they wouldn't do. We wanted to take a bike ride, they found us bikes and let us use them for free! We asked for... more

I cannot tell you how delighted I was with the Abbey Resortr and Spa. Awesome customer service and super value for the money spent. I had one of the best meals ever and the chef came out and listened to my wifes dietary needs. They broke their backs waiting on us and the facilities were very up to date. We... more

I travelled from the Chicago area with 3 girlfriends for a quick overnight spa getaway. We had toured The Abbey the last time we were in town, and found it nicely updated from what we remember in years past. We were currently staying at the Grand Geneva, and were less than impressedwith its spa. The Abbey would be our choice... more

My wife and I visited the Abbey resort over April 17-19, 2009. Top level service from top to bottom. Greeters and valets, front desk and housekeeping staff were very friendly, helpful and honestly seemed sincere in the fact that they wanted to help you. I was greeted by my name more than once, and made to feel special. The room... more