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All 3 Fontana hotels

Abbey Resort & Spa

3.5 of 5
269 Fontana Blvd., Fontana, WI 53125
Hotel amenities
Abbey Resort & Spa
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Ranked #1 of 3 hotels in Fontana
Most recent review
5 of 5 stars Reviewed June 14, 2013
SCP&LP Fort Lauderdale
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386 reviews from our community

Traveler rating
    181
    95
    55
    32
    23
See reviews for
Families
83
 
Couples
156
 
Solo
5
 
Business
34
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Fort Lauderdale
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 14, 2013 NEW

This is a very nice resort and the renovations are really great. Loved the marina area and looking at all the boats and water from our harbor view room (it's worth the upgrade). Very peaceful grounds and nice staff. Didn't get a chance to use the spa since we were so busy. This was a very enjoyable visit and we'll... More

Was this review helpful? Yes 1
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review
June 17, 2013

SCP&LP, Thank you for your review of The Abbey Resort and Spa. We are so happy to hear that you enjoyed your stay. The harbor view is one of my favorite views as well! As it sounds like we will be seeing you again, please follow us on Facebook and sign up for our emails to stay informed of our... More

Illiniois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed June 12, 2013 NEW

The grounds are simply lovely and relaxing.. the cabanas outside of the spa are great.. we asked for a quiet area and got it! Building 7 not overlooking the pools..all of the rooms have balconies and chairs...the Waterfront Café has good food and is very nice right on the harbor...the gift shop has all of the basics and more... However..there... More

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Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review
June 17, 2013

Tina h, I am delighted that you were able to enjoy a relaxing and quiet stay with us, and thank you for the kind comments about the helpfulness of our staff. I apologize that you encountered some areas that were not functioning at the level you would expect. Please know that we feel the same way and are addressing the... More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 9, 2013

My very nice Sam Edelman flats were taken out of my room. New owner? Hmmmm? Room had vague scents of cigarette smoke, masked by beige paint and room deodorizer. Little cafe which sells Starbucks coffee was a nightmare. Barista coughing all over the espresso machine. Long lines to get your coffee. Don't order anything like a latte there. It will... More

Was this review helpful? Yes 2
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review
June 17, 2013

Dear Worldlifetraveler, Thank you for your review. On behalf of the management and staff, I offer our sincere apologies for your lost or misplaced item. We take great pride in providing our guests with a high level of customer care and I apologize that you did not experience that during your stay. Please feel free to contact me at schmitz@theabbeyresort.com... More

Racine, Wisconsin
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2013

Nice experience. Good service but could improve on staff speaking to guests more professionally. Hotel is nice but quite pricey. Spa was nice and relaxing. Massage therapists could be more professional and accommodating as well. Food delivered to spa pool was nice touch. Could offer a better Malbec wine.

Was this review helpful? Yes 1
Erica R, Guest Relations Manager at Abbey Resort & Spa, responded to this review
June 10, 2013

MarlaLovesMaui, Thank you for your review of the Abbey Resort. Excellent guest service is of utmost importance to us and I am sorry that we did not live up to your expectations. We are reviewing this matter with our staff and hope that you will find a different experience during a future stay with us. I am glad you were... More

Arlington Heights, Illinois
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 30, 2013

We stayed here in April with our two kids ages 2 and 4. The hotel was nice. The rooms were small but clean. I had read about the kids activities on the internet so I was excited perhaps too excited as most were a letdown. I had called the babysitting service number several times (most of the time I talked... More

Was this review helpful? Yes 1
Erica R, Guest Relations Manager at Abbey Resort & Spa, responded to this review
June 10, 2013

Samantha V, Thank you for your review of The Abbey Resort. I am sorry that you were disappointed with our babysitting service and that the service charge was not explained to you when you booked the service. As our activities director has shared with you, we have made a policy change and are no longer charging the service fee for... More

Chicago
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 28, 2013

My husband and I went here over Memorial Day Weekend, and stayed for two nights. I tend to divide my reviews into "PROs," "CONs" and "Things to Know." PROs: 1) The bed was extremely comfortable, and for as small as the rooms were, we felt they were well furnished and nicely decorated. 2) The Staff was very friendly; we were... More

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review
June 11, 2013

Kalowk, We appreciate the time it took for you to write your review and value your candid review. Each review is discussed internally so that we may better improve our guests’ experience. We are glad that you had an enjoyable time with us and were able to enjoy our adult pool in The Avani Spa. We hope that you will... More

Rockford, Illinois, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2013

So happy to have chosen to stay at the Abbey this past weekend. We had a pool view room in Building 6. Room was in great condition and the staff was absolutely awesome to work with. The resort is situated right on the lake with slips and nearby boat access. On resort food service was great and we highly recommend... More

Was this review helpful? Yes
Erica R, Guest Relations Manager at Abbey Resort & Spa, responded to this review
June 10, 2013

Brad E, Congratulations on your 5th wedding anniversary. We are happy to hear that your stay was “absolutely awesome!” We hope to see you for your 6th anniversary, if not before. Kind regards. More

Mundelein, Illinois
1 review
4 of 5 stars Reviewed May 27, 2013

First time staying here over the Memorial Day weekend. In spite of the mild rainy weather the stay was pleasant. There is a little bit of something for everyone. First if you are a couple or a family who can get away from the kiddies for a couple of hours (I believe there is some sort of daycare on site)... More

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review
June 11, 2013

Kalowg, Thank you for your positive review of The Abbey Resort. We excited to hear it was “just what the doctor ordered” and that you would visit us again. As you outlined in your review, our resort has something for everyone – from couples, to families, to corporate meetings. We hope that you will visit us this summer and enjoy... More

chicago
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed May 23, 2013

My wife and I enjoyed our honeymoon over 40 years ago at the Abbey, and decided to visit once again. All things change and so has the Abbey, and they are all positive! We had a great dinner Sunday evening, and signed up for a massage for Monday morning. The staff was very friendly and more than helpful assuring our... More

Was this review helpful? Yes
Erica R, Guest Relations Manager at Abbey Resort & Spa, responded to this review
June 10, 2013

Chicagocardinal Congratulations on 40 years of marriage and we are delighted that you selected The Abbey Resort for your get away! We are extremely happy to hear that our resort and services have only improved since you visited for your honeymoon. Please come see us again soon! Kind regards. More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 15, 2013

They are doing maintenance all over the property. I understand it has to be done but they should have closed for a week or let us know at booking! It's ridiculous! I brought my 96 year old aunt for a few days of R&R and there are elevators down, doors blocked with scaffolding, and caution tape wrapped around various areas... More

Was this review helpful? Yes 1
See 3 more reviews by Simplyuniquetn for Fontana
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review
June 11, 2013

Simplyuniqetn, I am very sorry that you were inconvenienced by the renovations that were taking place this spring, and that your concerns were not properly addressed by our associates. Our goal was to schedule the improvements in a manner as not to disrupt our guests. Unfortunately we did not succeed in your case. We take each review we receive to... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very nice(14)
  • Pool area(9)
  • Great Place(5)

Additional Information about Abbey Resort & Spa

Address: 269 Fontana Blvd., Fontana, WI 53125
Region: United States > Wisconsin > Fontana
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Fontana
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Abbey Resort opens its doors to a new and improved era of excellence after a $40 million redevelopment project. Overlooking Lake Geneva, the resort is situated on 90 acres of beautifully landscaped grounds and is the only full-service resort in the area that boasts lakefront property. For more than 40 years, The Abbey Resort has enjoyed success as a popular vacationing retreat. This treasured and famous landmark has undergone major renovations and refurbishments to further establish itself as the premier leisure and business destination of the Midwest. ... more   less 
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Also Known As:
Abbey Hotel Fontana
Abbey Resort And Spa
Abbey Hotel
Abbey Hotel And Fontana
Abbey Resort And Fontana
Abbey Wisconsin
Abbey Resort

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Abbey Resort & Spa
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