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All 3 Fontana hotels

Abbey Resort & Spa

3.5 of 5 Resort   |   269 Fontana Blvd., Fontana, WI 53125
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Abbey Resort & Spa
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75%
Ranked #1 of 3 hotels in Fontana
Certificate of Excellence 2014
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544 people have reviewed this hotel

Traveler rating
    257
    145
    74
    38
    30
See reviews for
129
217
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42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • English first
  • Any
English first
Milwaukee, Wisconsin
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Positives: staff (except front desk) very good; food average; location nice. Negatives: caulk in shower was black with mold; decor from the sixties and seemingly not updated since; shower head sprayed everywhere but on me; bathroom fan sounded like jet taxiing; wooden blinds did little to block the light; nothing to do after dark.

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Beautiful resort with friendly and helpful staff aside from Tony at the front desk. She was completely rude and unsympathetic about our 2.5 wait to check-in and insisted it wasn't because of our groupon. The fact that we watched plenty of guests come in after us and get their rooms well before us, makes me wonder. One night was just... More

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

we had a wonderful time at the Abbey it was our first time and really want to go back! the whole place was so pretty the grounds very well maintained the people working there very nice, the rooms very nice the beds a super high so if your short or have kids you may have a little trouble we definitely... More

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Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Markeuhl, Thank you for your five star review of The Abbey Resort. I am delighted to hear that your first visit to The Abbey was so enjoyable and I appreciate your kind comments about our staff and property. We look forward to return stay. Kind regards, Sara Schmitz Guest relations manager More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I've stayed at the Abbey Resort & Spa and when I traveled there this year for a work engagement I even told my girlfriend that I'd have to ensure we went back so she could see how wonderful it was. Though it wasn't quite as magical as I remember, I wasn't unsatisfied with the service provided for the most part.... More

Was this review helpful? Yes 2
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Matt B., Thank you for your review. I am a bit surprised that we received this review as our accounting manager stated that she spoke with you on the phone and we thought that everything had been resolved to your satisfaction. We apologize for the error our night audit team made and the inconvenience this caused you. If there are... More

1 review
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed for 2 nights for a getaway. We were looking forward to relaxing in our room and if at all possible, watching our favorite shows from Netflix. We called the week before and we're told that most likely it would work there to plug in our ROKU. It didn't because of the email verification that was... More

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Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Rita M, Thank you for your five-star review. We appreciate your kind comments about our staff member George and the effort he and our engineer put forth to assist you. I also appreciate you kind comments about the cleanliness of the room and your dining experiences at the resort. We look forward to welcoming you again. Kind regards, Sara Schmitz... More

Rockford, Illinois
2 reviews
1 of 5 stars Reviewed 1 week ago

Beware! A block of rooms reserved for a wedding means that your guests will be scattered as far apart as possible. Overcharged for buffet breakfast. Secret charge for handing out gift bags at check- in. Diviner for reception was not prepared as promised. The list goes on. For a wedding, they totally rip you off. Stay somewhere else and spend... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Got a great deal on Groupon and just stayed for 2 nights with a family of 2 adults and three kids. Called ahead to ensure we got something on the ground floor with a view of the pool. After arriving the original room we booked (double queen) was much to small as there was not much room left over after... More

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Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Eli B Thank you for taking the time for review The Abbey Resort and also for your five-star rating. We appreciate your kind comments about staff members Alex and Charlie. I have shared your comments with their manager. As you would like to return, I would encourage you to visit our website and sign up for our email offers or... More

Chicago Heights, Illinois
1 review
3 of 5 stars Reviewed 1 week ago

My partner and I had a group on for a one-night get away at the Abbey Resort. Right off the bat, customer service looked a bit distracted. The receptionist kept mentioning that we had a Group on reservation which sounded devaluating and inappropriate in front of my partner. Also, the resort slips you in surreptitiously a 12$ resort charge which... More

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Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Vkadimir Y Thank you for your review of The Abbey Resort. I am pleased to read that you enjoyed your getaway and I appreciate you sharing the areas were we can improve. The $12 resort fee that you referenced was included in the Groupon website listing/offer page and is also posted on our website. This resort fee is charged to... More

Elk Grove Village, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for two nights right before the 4th of July. Who knew it would be 58 degrees and raining?? I still loved this place. The grounds were beautiful and there was so much to do. I especially loved that there were so many lawn games available - Frisbee golf course, bags, giant checkers, etc. It felt so old school... More

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Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

AimeeGabe, Thank you for taking the time to review our property and for your five-star rating. While I wish we could control the weather I am very pleased to read that you made the best of it and had such an enjoyable stay. As you would like to return, I would encourage you to visit our website and sign up... More

Naperville, Illinois
Top Contributor
58 reviews 58 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed over the 4th of July weekend and it was very hectic but the hotel managed it well. The facility has been nicely upgraded if you haven't been there in awhile. The room was pricey but it was a holiday weekend so I get it. However it was very comfortable. They charge a "resort" fee of $12 but then... More

Was this review helpful? Yes 1
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Gdagesse, Thank you for your review of The Abbey Resort. I appreciate you noticing our recent upgrades. I am also pleased to read that you were able to take advantage of our shuttle service to Lake Geneva. We look forward to your return stay. Kind regards, Sara Schmitz Guest relations manager More

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Additional Information about Abbey Resort & Spa

Address: 269 Fontana Blvd., Fontana, WI 53125
Location: United States > Wisconsin > Fontana
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Abbey Resort & Spa 3.5*
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Also Known As:
Abbey Hotel Fontana
Abbey Resort And Spa
Abbey Hotel And Fontana
Abbey Resort And Fontana
Abbey Wisconsin

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Escape to the lake at one of the Midwest's most iconic destinations. Whether you are vacationing on a girlfriends' getaway, business retreat, romantic escape or fun filled family vacation, The Abbey Resort brings you the best of the Lake Geneva experience. The Abbey Resort, on the shores of beautiful Lake Geneva, features 90 acres of manicured grounds. This Lake Geneva resort features lodge inspired accommodations with contemporary conveniences and facilities. ... more   less 
Number of rooms
334

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