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Abbey Resort & Spa

Certificate of Excellence
269 Fontana Blvd., Fontana, WI 53125
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1 room 1 guest
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Abbey Resort & Spa
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761 Reviews from our TripAdvisor Community

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Traveler rating
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    106
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
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    (166)
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Chicago, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The grounds are lovely and the beds comfortable but all of that is for naught if you don't get any rest. The hotel does not have any sort of light blocking curtains and opts instead for wooden blinds, which look like a magazine picture but offer nothing in the way of room darkening. The exterior areas are VERY well lit... More 

Was this review helpful? Yes
Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

Beautiful resort by the water! Great landscaping with flowers everywhere! Nice clean pools! The king size bed was very comfortable! My wife and I came to Lake Geneva for a spur of the moment getaway without any reservations made. The front desk was very helpful and got us a two day stay. We will for sure come here again!

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North Kingstown, Rhode Island
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed at the Abbey for 3 nights. Our room was very nice with high ceilings and balcony. A few items in the room were a little shabby: the soap dish was missing one of it's legs, so it teetered, the towel rack was loose and we came one night and 2 towels had fallen into the... More 

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

huntermvs, Thank you for sharing your review with future guests of The Abbey. I am happy to read you were able to enjoy a relaxing stay at the resort. Your comments concerning your room will be shared with management so that we may improve in the areas you identified, and we hope to have an opportunity to welcome you back... More 

Buffalo Grove, Illinois, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Some two-hundred of us descended on the Abbey for a five day convention celebrating Triumph automobiles. The location on Lake Geneva was quite beautiful. There were many events on the grounds, and the staff was always there to help make them a resounding success. The food in the restaurants was good and reasonably priced. The servers were particularly excellent. Our... More 

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Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Michael B, I am pleased to read you had such a wonderful experience at The Abbey. Thank you for your five-star review. The resort does host various events throughout the year, and we are quite happy to hear our staff contributed to making this one such a success. We do hope you will return in the future, and we look... More 

Quakertown, Pennsylvania
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited the Abbey at Geneva Lake for a national car event. The staff could not have been more helpful. The property is beautiful and the restaurants were very good. There is so much to do and they have a lovely spa to boot. I could not help but notice all the family activities on the grounds. The rooms are... More 

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Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Charlene H, Thank you for your review of the resort. There truly is a variety of activities for guests of all ages here at The Abbey, and I am pleased to read you were able to enjoy a few of those amenities. Your comments regarding our knowledgeable staff are greatly appreciated, and we hope to have the opportunity to welcome... More 

Jacksonville, Illinois
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place was our spot for a Triumph car convention. The rooms are nice the employees were great. 3 pools 3 hot tubs 2 restaraunts. Not t to mention the lake right outside the window. Beautiful place. We don't have kids but they have games room and board games as well as a pool for them We enjoyed or selves... More 

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Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Jazzypelican1618, Thank you for your five-star review. I am pleased to hear you had such a wonderful experience at the resort and that our employees contributed to making your stay so enjoyable. We hope you will return in the future and look forward to welcoming you back then. More 

West Hills, California, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

rooms were nice, its not a new resort but very well maintained and well known for amenities We had our daughters wedding there. The wedding coordinator was there for us and altho we were hampered by thunderstorms and tornados we had a beautiful event

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Kathy N, Thank you for sharing your review. Despite the weather, we are happy to hear your family experienced a beautiful wedding at The Abbey and that our wedding coordinator was helpful while facilitating such an unforgettable event. We do hope to have you return to the resort in the future, and look forward to welcoming you back. More 

Rockton, Illinois
2 reviews
1 of 5 stars Reviewed 1 week ago

Just arrived home from the worst overnight getaway. This property claims to be newly restored but the rooms have black mold and tons of bugs and spiders. While we were sleeping both my Daughter and I had spiders in our beds. The hotel was fully booked and and very understaffed. It took an hour and a half to get breakfast... More 

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Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Debbie L, Thank you for your review. I am disappointed to read that the cleanliness of your room did not meet our standards, and the service you received while dining was less than satisfactory. Your comments will be shared with the respective departments to ensure we are providing an exceptional experience for all guests of The Abbey. We do hope... More 

Memphis, Tennessee
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The Gazebo Grill service needs to be improved! It took 45 minutes for a hamburger. They had people working in the hut, but only 2 were actually doing any work. I know there was a full house, but this isn't your first rodeo. Service really bad.

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Merrill H, Thank you for sharing your experience. I am terribly sorry to read the service you received fell short of the standards we continually strive to provide. We do value your comments and will share them with management so that we may exceed your expectations in the future, as we hope you will choose to return to The Abbey. More 

Austin, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My first visit to the Abbey Resort was several decades ago for a couples weekend. The recent visit was for a business meeting with Harris pontoons, a boat manufacturer we represent. They have maintained the charm of the resort and have taken customer service to the highest level. We used a dozen slips in the marina and enjoyed boating on... More 

Was this review helpful? Yes 2
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Rich R, I am pleased to read you were able to make a return trip to The Abbey and thank you for sharing your review with future guests. Your kind comments regarding our beautifully maintained property are appreciated, as well as your statement concerning our professional level of service. We too look forward to welcoming you back during a future... More 

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