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Abbey Resort & Spa

Certificate of Excellence
269 Fontana Blvd., Fontana, WI 53125
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Abbey Resort & Spa
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Abbey Resort & Spa
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657 reviews from our community

Traveler rating
    309
    179
    94
    42
    33
See reviews for
163
250
10
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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English first
  • All months
    (657)
  • Mar-May only
    (124)
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    (225)
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Illinois City, Illinois
Top Contributor
90 reviews 90 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed here many times and always enjoy it. This is the first time staying at the Abbey in March. It was so relaxing. I thoroughly enjoyed the spa. I don't think there is anything more relaxing than the spa pool. The whole area is just soothing. I used the fitness center each day and appreciated the availability. We... More 

Was this review helpful? Yes
Schaumburg, Illinois
Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My wife scheduled this trip through groupon - and the fact that it was less than a 90 minute drive from Chicago was very appealing. This was a quick family trip (three kids under 10) for spring break. This is the "off season" for the Abbey, and there weren't too many other families there (yeah). I was not impressed by... More 

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

One of our favorite places to stay. Great hotel Great restaurant Great spa. The rooms are decent. The grounds are lovely. The indoor pool is nice, the whirlpool has the strongest jets I have ever experienced. They even have a game room. The spa is just fantastic. Very relaxing, great services, great pool, whirlpool, sauna and steamroom. Keep an eye... More 

Was this review helpful? Yes 1
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Xtomx13, Thank you for your five star review. We appreciate your repeat business and are delighted to read that we continue to exceed your expectations. We look forward to your next stay. Kind regards, Sara Schmitz Guest relations More 

Bartlett, Illinois
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This was our 4th time staying at the Abbey resort. The rooms are small but nice outdoor areas are very nice. Never had any real issues until this visit. When we checked in the girl could not find our reservation and was basically barking out questions to find it. This is off season and he hotel was half empty so... More 

Was this review helpful? Yes 1
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Mike M, Thank you for your review. I am disappointed to read that your stay with us this time was not as positive as previous stays. As a frequent guest to The Abbey, you know that this is not the level of service that we strive to provide . We appreciate you bringing these items to our attention so that... More 

Oregon, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My son and I recently stayed at the Abbey and it was wonderful. The rooms were spotless, the staff was very responsive and accommodating, and the food was delicious. We enjoy staying there because there is so much to do. As always, I really enjoyed listening to Tom in the piano bar. Great place, great staff!!!

Was this review helpful? Yes 1
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Dan S Thank you for your five star review. We value our repeat guests and are delighted to read that you once again selected The Abbey for your family getaway and that we once again exceeded your expectations. Thank you for your kind comments about our staff, restaurants and entertainment. We look forward to welcoming you back again soon. Kind... More 

Chicago
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Abbey is an amazing full service resort. It's very clean, full of fun activities for all ages, and the staff is very accommodating and nice to work with. We planned a group outing and the customer service was outstanding.

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

AdrianneS, Thank you for your five star review. We appreciate your business and are delighted to read that we exceeded your expectations for your group event. We also appreciate you sharing your kind comments about our staff. We look forward to welcoming you back again soon. Kind regards, Sara Schmitz Guest relations More 

Gurnee, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I've stayed at the Abbey many times. It's a great resort, and they have an awesome spa. If you have kids, it is definitely a great place for kids. Several times, I've asked the resort for some special services, and they have always been willing to accommodate what we have needed. All the people who work there are very friendly... More 

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Calvin K Thank you for your five star review. We value our repeat guests and appreciate your kind comments about staff, entertainment and amenities. We look forward to welcoming you back! Kind regards, Sara Schmitz Guest relations More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love the Abbey. We stay here all the time and I have never been let down. Comfortable beds, nice layout, fun atmosphere. Kids love it here too with the game room and the pool. Always reliable!! You will not be disappointed!

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Debbie H Thank you for your review. We appreciate your repeat business and love reading that we continue to exceed your expectations with each stay. We look forward to welcoming you back again soon. Kind regards, Sara Schmitz Guest relations More 

Geneseo, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

My new favorite winter get away. The Abby offers something for everyone. Great game room and indoor pool for kids. Beautifully remodeled lobby and restaurants....casual elegance. Conveniently located on Lake Geneva minutes away from downtown Lake Geneva shopping. While the guys enjoyed ice fishing on Lake Geneva and Lake Delavan I stayed back hoping to get an appointment at the... More 

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

SueVande Thank you for your five star review of The Abbey Resort. We we delighted to read that The Abbey has become a family favorite for winter getaways. We look forward to welcoming you back again soon. Kind regards, Sara Schmitz Guest relations More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I've been staying at the Abbey for many years. I love to go in the winter with my kids. They enjoy the pools, game area, little movie theater, arcade and restaurants. It's all under one roof which is great. Rooms always nice and beds are comfortable. We get adjoining rooms for our family of six and it is pretty good... More 

Was this review helpful? Yes
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Bunny711 Thank you for your five star review. We value our repeat guests and are pleased to read that you and your family once again had an outstanding stay. We look forward to welcoming you back again soon. Kind regards, Sara Schmitz Guest relations More 

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