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Country Inn & Suites By Carlson, Madison Southwest

Certificate of Excellence
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6275 Nesbitt Road, Fitchburg, WI 53719
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1 room 1 guest
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Country Inn & Suites By Carlson, Madison Southwest
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133 Reviews from our TripAdvisor Community

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Traveler rating
    57
    41
    17
    8
    10
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50
16
6
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (133)
  • Mar-May only
    (33)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (19)
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Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

A awesome hotel!!!!!Conveniently located near Quivey's Grove were my son and his bride planned their beautiful wedding. I'm so glad they did!!! This hotel and its employees really help easy my stress.

Review collected in partnership with Country Inns & Suites By Carlson

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Rochester, Minnesota
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Made a two night lodging reservation by call the hotel directly 24 hours before arrival. At check out, front desk clerk shares she is unable to print me a receipt, because I didn't make the original reservation with them. I share with her I did call the hotel directly. She confirms some special reservation "code" with someone in a back... More 

Was this review helpful? Yes
cis4332, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Hello, As the general manager of Country Inn & Suites Madison Southwest, I wanted to first thank you for your review, as guest feedback, even when negative, helps us as we try to improve our property and hotel operations. I do apologize for the receipt issue you had. I do remember you checking out, and both my front desk and... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was a perfect choice for a recent business trip. Rooms were clean, quiet and comfortable. Each room has a refrigerator and microwave. The pool area had a small water park for kids-great for families traveling with parents on business! The complimentary breakfast offered hot and cold options each day including make-your-own waffles. The hot options changed each day... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

The worst hotel experience ever. I travel frequently for the my job and usually stay at 4+ star hotels. But because I was in a hurry to get on the road I chose this little gem. My worst mistake. I was only in the room for 30 minutes before I noticed something was biting me. I couldn't see it but... More 

Was this review helpful? Yes
cis4332, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Dear Mr. Coates, As the general manager of Country Inn & Suites Madison Southwest, I am aware of your issue, as I was here the night it occurred. I wanted to first say that I do take your comments very seriously, as a clean and relaxing property is one of my top priorities as general manager. I did indeed go... More 

Genoa City, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

Price was great considering the fun pool area and complimentary breakfast. My entire family enjoyed the stay and the location was very convenient for hitting all of the areas fun activities in the Madison area.

Review collected in partnership with Country Inns & Suites By Carlson

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madison, United States
Level Contributor
8 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Sherise at the front desk never once apologized for the issues my room had and gave me nothing but attitude, (rolling eyes, smacking her lips, and laughing on a personal phone call as I was waiting at the desk for the 2nd time waiting to be helped) She was very unprofessional and a simple apology for the issues with my... More 

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cis4332, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Hello Laniyah, As the general manager of Country Inn & Suites Madison Southwest, I first wanted to thank you for your guest input. Even negative feedback is helpful to us when evaluating our hotel. I do sincerely apologize for how you were treated by our staff. Outstanding guest service is my top priority in leading this hotel, so I am... More 

Muskegon, Michigan
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Got a reservation for Friday, liked the hotel, i got the same room for the next night. When I got the bill, I paid more for the night I booked through Booking.com, more than disappointed. Won't use them again.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
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