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BEST WESTERN PLUS Trail Lodge Hotel & Suites

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3340 Mondovi Road, Eau Claire, WI 54701-6131
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BEST WESTERN PLUS Trail Lodge Hotel & Suites
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286 Reviews from our TripAdvisor Community

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Traveler rating
    145
    94
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    8
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60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (286)
  • Mar-May only
    (62)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (82)
  • Dec-Feb only
    (46)
All months
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel was ok while we were there last weekend, but nothing spectacular. The beds were older and not very comfy, the linens weren't great either. The room we were in had stretched and bunched up carpet. Overall it was fine for the one night stay, but we didn't sleep very well and we're happy to get checked out the... More 

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Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

The rooms and facility were exceptionally clean and modern. Spacious king room with huge restroom. Nice pool area and hot tub. Yummy, free continental breakfast with many choices. The staff was very friendly and accommodating. With a $85 price you can't go wrong.

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Andover, Massachusetts
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Friendly staff, clean room, no frills. We were driving from Green Bay to Duluth and stopped here for the night to explore the area. The hotel was easy to find, the staff was pleasant and the room quiet enough.

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De Pere, Wisconsin
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

If you read any of my reviews you will know I am not easily impressed! This hotel was very nice clean staff was great! Pool and Hot tub were very nice and breakfast was better than average. Plus on check-out they handed me a travel bag with a bar and apple along with a water in it! Well worth the... More 

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Barrington, Illinois
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel on the way up to Minnesota and was so pleased that I did. The front desk was extremely accommodating and the entire experience was great. Had a dog and they gave me a room close to the door for convenience. Asked the clerk about a local restaurant and he printed up directions without even asking!

Review collected in partnership with Best Western

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saginaw, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Best of 4 hotels this week. Will definitely come back. Amenities were excellent. It was a little off the main I94 expressway, but well worth finding. It was also the least expensive of the 4 we stayed at from Michigan to Montana

Review collected in partnership with Best Western

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Plover, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff is amazing at this hotel! They make being away from home easier. The staff is always accommodating and informative. Also, this hotel is located by a great running path. The rooms are clean and the beds are comfy. My only complaint is sometimes the rooms can smell stale or feel a tad damp. However I stay there all... More 

Review collected in partnership with Best Western

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Marquette
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a nice hotel that is easy to find and reasonably priced. If you are passing thru Eau Claire, this is a great place to spend a night. The breakfast is above average too. The lounge was a lot of fun and the staff was very helpful. Parking was easy and close to the hotel. The room was clean... More 

Review collected in partnership with Best Western

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Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Greetings Bryophyte, Thank you for staying with us and for your kind review .Minos loves to tell stories, so I am glad you enjoyed your visit. We appreciate your business and look forward to seeing you again soon. Happy Fourth!!! More 

Candler, United States
1 review
2 of 5 stars Reviewed 1 week ago

My wife and I stayed at this motel, when they had a group of younger baseball teams also staying there. They put our room right in the middle of their rooms. Well, they were noisy, played ball in the hallways, ran up and down in the hallways, and the adults did not supervise them. Some of these kids were also... More 

Review collected in partnership with Best Western

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Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Dear Rod W, Thank you for your review. I understand your frustration with your stay. I apologize again for the noise levels, we do our absolute best to address complaints as soon as they are received. Occasionally, it does not work out as we have planned. We have since addressed this issue and hope that it will bring about a... More 

Wausau, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The Hotel was in a good location near the soccer complex. The one thing that I was really unhappy about was that the prices were higher than when I stayed there back in February and that they forced us to have a minimum 2 night stay when we really only needed 1 night. Not good customer service in regards to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Dear Kellie M, Thank you for your review on TripAdviosr. I apologize that you felt unhappy with some of our policies for Peak Season which is typically April - September. I understand your frustration,, there are many weekends in the summer that have certain policies, such as a minimum length of stay requirements. We do let the groups and or... More 

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