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BEST WESTERN PLUS Trail Lodge Hotel & Suites

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3340 Mondovi Road, Eau Claire, WI 54701-6131
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BEST WESTERN PLUS Trail Lodge Hotel & Suites
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315 Reviews from our TripAdvisor Community

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Traveler rating
    161
    103
    30
    13
    8
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130
66
19
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (315)
  • Mar-May only
    (62)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (46)
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Waukesha, United States
4 of 5 stars Reviewed yesterday NEW

Loved the added thoughts like the rubber ducky on the bathtub. Little but meaningful. Room was clean and service was good. Breakfast was ok, not many fresh fruit choices, but lots of carb choices if that's your thing.

Review collected in partnership with Best Western

Was this review helpful? Yes
Plainfield, United States
3 of 5 stars Reviewed yesterday NEW

Nice place but for $165 that I paid it was far to much money. It is outside the city not a bad location but it's not downtown. Rooms were nice over all very clean newer looking place. Breakfast was your typical hotel breakfast.

Review collected in partnership with Best Western

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Maple, United States
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for our 10 year anniversary. We got a jacuzzi room for the first time and we really liked it. The stay was nice and the room was clean. The breakfast lady was really nice and the breakfast was good. I could have used a little more fruit but my husband enjoyed the sausage patties.... More 

Review collected in partnership with Best Western

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Manchester, United Kingdom
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It's a nice place just dated but not dirty !! My door key didn't work at first but guy at desk fixed fast TV was nice but no stations coulda called desk but tired anyway ! I'm sure over the years a lot of people have been not very nice to this hotel the people who own operate and maintain... More 

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Milwaukee, Wisconsin
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The front desk was great at check in, the kids loved the pool, and the rooms were very clean and modern. I will definitely be back, as my oldest children live in Chippewa Falls. Great place to stay when I come to visit!

Was this review helpful? Yes
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Greetings Danielle S, Thank you for reviewing our hotel, we appreciate your review! It is wonderful to hear that we will see you when you come to visit your older children here in the area. Have a safe and wonderful fall, Danielle and we look forward to your return! More 

Minneapolis, MN
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I chose to stay here simply for a week-end getaway. The facility is currently undergoing a facelift. We used the hot tub, and it's not as hot as others we have used, but I'm not complaining as most hot tubs are much too hot for me anyway. Our room was clean. The continental breakfast was good -... More 

Was this review helpful? Yes 1
Sondra M, Front Office Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Hi Tracy S, Thank you for your kind review. I believe looking at TripAdvisor before selecting a hotel is the way to go. We do appreciate our guests and try to portray that through friendly efficient service. We are currently undergoing a remodel of some areas, so that we have a beautiful updated hotel by the end of 2015. Thank... More 

Sterling Heights, Michigan, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked for a room at this hotel on my way to Montana. When I checked the room, it smelled like tobacco. I complained to the desk about it. The pregnant lady at the desk and the gentleman took care of the problem right away and upgraded our room. Breakfast was good. Room was very clean. Close to I94.

Was this review helpful? Yes 1
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Dear ManOn67, Thank you for your review on our hotel. We try very hard to resolve any and all problems as soon as possible. I am glad that our staff handled your room issues right away. It is imperative to us that all our guests feel welcome and valued. We appreciate your business and hope you had a wonderful trip... More 

Rothschild, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I couldn't have chosen a better hotel for quiet, rest and recreation. This hotel is clean and comfortable. The staff is professional and helpful. There is a bike trail just down the street from the hotel, there are places to walk, rent boats, shop thrift and retail. I also enjoyed volunteering at Hope Gospel Mission for a day. I appreciated... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Greetings Anne T, I am so glad you enjoyed your get a way. Wow...you were busy! Thank you for the wonderful review, it is always nice to hear when our guests enjoyed their stay. I hope all is well with you and we LOOK FORWARD to seeing you again! Happy Labor day! More 

Granton
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Traveled to the Chip Valley for pre-wedding weekend for our daughter and company. Great place to stay and rest up from all the fun. The rooms were very clean and comfy. Would definitely stay here again if ever the need arises.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Hi Sandra S, Thank you for your kind review. Weddings can be a blast and a pre wedding weekend, even more fun. I hope all your weddings preparations are going well and please stay with us again, if you are in the area, we truly appreciate your business. Have a great Labor day! More 

Minneapolis, Minnesota
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

We were given a complimentary upgrade for joining their points program: a full suite! Wonderful! And a full free breakfast was included. Quiet and scenic setting yet just off the highway a quarter of a mile. Plenty of parking for our car with trailer. Friendly desk person. We enjoyed the hot tub and pool, with just a few other people... More 

Was this review helpful? Yes
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Dear nancyj0112015, Thank you for the wonderful review. We are glad you choose to stay with us here at The Best Western Plus Eau Claire. Welcome to our Rewards program as well. You will find that Best Western has a great loyalty program and you accumulate points very quickly with us. We look forward to having you stay with us... More 

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