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All 23 Eau Claire hotels

BEST WESTERN PLUS Trail Lodge Hotel & Suites

2.5 of 5 Hotel   |   3340 Mondovi Road, Eau Claire, WI 54701-6131
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BEST WESTERN PLUS Trail Lodge Hotel & Suites
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Ranked #6 of 23 Hotels in Eau Claire
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Jeffery L Dodgeville, United States
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228 reviews from our community

Traveler rating
    109
    78
    22
    11
    8
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98
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dodgeville, United States
1 review
3 of 5 stars Reviewed 1 week ago

Spotty WIFI reception and a substandard Breakfast makes this nice property a miss for my family. If these were fixed this would be a nice Best Western for us. Now if you don't care about those two amenities, the property was clean and the staff was quite good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Dear Jeffery L, Thank you for taking the time to review our hotel. I am sorry to hear you had internet issues and that the breakfast was below average. I would love an opportunity to discuss this with you, if you would be so kind as to contact me. I want to apologize personally and see if you could possibly... More 

West Kelowna, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Have stayed here many times. Always clean comfortable beds and pillows. Easy to get to off and on freeway. Quiet location.Breakfast very good. Staff very friendly .Rates are reasonable also.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Hi June98, Thank you so much for your wonderful review. We LOVE when our guests have an awesome experience. I would love to meet you next time you come to visit the Eau Claire area. Wishing you all the best, Sondra Morgan More 

Medford, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The rooms were clean with up to date decor. The pool was a little simple. Great for a weary business traveler to unwind. A little boring for a family with kids. The breakfast was fine, your typical continental food fare.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Hi Dennis P, Thank you for taking the time to review our hotel. We appreciate everyone's feedback and views. I would love the opportunity to ask you a few questions on how we might add some fun things to do here at the hotel. It is so helpful when guests can help us see some of the areas in which... More 

Wausau
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed one night at the Best Western Trail Lodge for a basketball tournament. We had a late evening check in, and the staff were polite. There were a few other teams staying at the hotel and the front desk person reminded us that the kids were not to be running around the hotel or disturbing any guests, at any... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Hi Jackie L, We appreciate your review on our hotel. Thank you for your understanding of our group rules and policies. We put these in place to ensure all our guests have a great experience. We appreciate your group helping us to reach that goal. I am glad the team enjoyed the pool and hot tub and we hope you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Accommodations were clean and comfortable with a very warm and welcoming staff. The whole family enjoyed their stay and we all felt like it was an extension of our home. The staff made it clear that they were there to serve and make the stay enjoyable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eau Claire, WI, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We recently stayed here for a business trip. We decided to get a suite for the space and the amenities. Really, this is a great hotel for work: easy access to freeways, highways, and city main-roads. Clean, neat, quiet...decent facility. We did not use the pool (because it was so cold outside!!!) but that, too, seemed clean, neat, and quiet.... More 

Was this review helpful? Yes
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Good Day Anjolynjan, We appreciate your kind review of our hotel. I am glad to hear you had a wonderful experience. Our suites do make for a spacious setting especially if you are on work and family related ventures. I am sorry you did not get to enjoy our pool and hot tub. Please come back and visit us soon... More 

Eau Claire, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at this hotel for our 15 year Anniversary in a Whirlpool Suite. First off, we were put into a Handicapped room. Not very pleasing if you ask me. Next the Whirlpool was only big enough for one of us to be in it at a time. Unless you are 100lbs and are about 5'3, there... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Dear Debra N, Again, Thank you for your reviews on our hotel. We truly appreciate your business and as we discussed will do our absolute best on your return visit. Please call or email me with the date of your arrival and we will do everything we can to make sure your stay is above and beyond. Thank you again... More 

Riverside, Missouri
1 review
5 of 5 stars Reviewed December 23, 2014

I had to come to Wisconsin for a family emergency and stayed at this hotel. The room was great and the staff was amazing. I will come back again. Easy to get to and from the major highway and easy to get to area for a cocktail or diner.

Was this review helpful? Yes
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Happy New Year 52Packers, We appreciate your kudos on our hotel and staff. I am sorry to hear you had a family emergency and I wish you all the best on the outcome. If you are ever in the Eau Claire area again, we would love to have you stay with us. Many blessings for your New Year! More 

Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2014

My room was spacious and comfortable, very clean. The front desk staff were super friendly and helpful. The only thing which could have improved my stay would have been a restaurant within walking distance. The worst I can say about my room was the bathroom floor tile wasn't in the best shape. Reasonably priced-included WIFI and breakfast. I'll definitely stay... More 

Was this review helpful? Yes
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Dear Traveling CPA, Thank you for your review on our hotel. We appreciate each and every guest that walks through our door and we always look forward to their return. I appreciate your feedback on our tiles in the bathrooms, we do have a plan in motion to renovate several areas here at our hotel and our bathrooms are one... More 

Palos Verdes Estates, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2014

Very fine and convenient hotel in Eau Claire. Moderately priced. We stay there about 20 nights per year and enjoy the stay. Has a welcoming staff and a basic morning breakfast. Adequate no charge parking.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sondra M, General Manager at BEST WESTERN PLUS Trail Lodge Hotel & Suites, responded to this review

Dear Richard G., Thank you so much for your review on our hotel. We truly appreciate your business and look forward to seeing you again. Stop by and introduce yourself on your next stay, I would love to meet you. Happy Holidays! More 

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Additional Information about BEST WESTERN PLUS Trail Lodge Hotel & Suites

Address: 3340 Mondovi Road, Eau Claire, WI 54701-6131
Phone Number:
Location: United States > Wisconsin > Eau Claire
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Trail Lodge Hotel & Suites 2.5*
Number of rooms: 85
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Also Known As:
Best Western Eau Claire
Eau Claire Best Western
Hotel Style:
#5 Business Hotel in Eau Claire
#6 Family Hotel in Eau Claire

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