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All 23 Eau Claire hotels

GrandStay Residential Suites Hotel Eau Claire

2.5 of 5 Hotel   |   5310 Prill Road, Eau Claire, WI 54701
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GrandStay Residential Suites Hotel Eau Claire
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Ranked #1 of 23 hotels in Eau Claire
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 27, 2014
northshorejm Waseca, Minnesota
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88 people have reviewed this hotel

Traveler rating
    60
    24
    2
    0
    2
See reviews for
26
22
4
14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Waseca, Minnesota
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 27, 2014

We were in town for a conference and had 3 rooms at this property. The entire group was taken aback when we checked in. Our room had a full kitchen, living room, and bedroom with two tv's and a nice work desk. The room was clean and the the bed was super comfortable. I will stay here again next time... More

Was this review helpful? Yes 1
GrandStay5, Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for your feedback regarding the Eau Claire GrandStay. We appreciate your comments and look forward to your next visit. The GrandStay chain is constantly growing so be sure to check out our website for all of your future travel needs. More

Saint Cloud, Minnesota
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 5, 2014

We stayed on a Saturday night and our room was only $139. This is an ok price for a regular room, but ours was way above regular! We had 2 seperate bedrooms, each with closing doors a queen size bed and a TV. There was also a living room area in between the 2 rooms, which included a pull out... More

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GrandStay5, Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for your great review of our hotel and team members. We strive to provide clean and comfortable accommodations as well as superior customer service to each and every guest. I am happy that we were able to exceed your expectations. We look forward to your next visit! More

Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 31, 2014

We came to the area for a family member's funeral. I am in a wheelchair. The accessible room we reserved was nice. I could actually see myself in the mirror above the sink. The toilet seat broke off because of cheap plastic bolts but we were moved to an upgraded room that was also accessible and had a roll in... More

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GrandStay5, Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

I sincerely apologize for the issue you had in your room but am glad that we were able to resolve the issue immediately for you. Thank you so much for your positive review of the GrandStay and we look forward to seeing you again. More

Richmond, Virginia
1 review
5 of 5 stars Reviewed January 5, 2014

We visit annually. Once we found the GrandStay a couple of years ago we've made sure to book well in advance to guarantee a room. Always clean and comfortable, the rooms are spacious and nicely outfitted. There is an excellent breakfast in the morning and the staff is always pleasant and accommodating.

Was this review helpful? Yes
GrandStay5, Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for choosing the GrandStay Hotel for your annual visit to Eau Claire. We enjoy seeing you each time and look forward to providing exceptional accommodations year after year. More

Sparta, Tennessee
Contributor
20 reviews 20 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 4, 2014 via mobile

Hello my husband and i and his work crew came here and we got 2 rooms for 7 days and went to get the 3rd and it said we couldnt cause we used all we could on the debit card that day well an argument broke out and the lady antaganized it by opening her mouth but we was there... More

Was this review helpful? Yes 1
GrandStay5, Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

I'm sorry to hear that your check in process was not as smooth as any of us would have preferred. If you have any billing questions I would be more than happy to talk with you in person. More

Wisconsin Dells, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 26, 2013 via mobile

I am from Eau Claire but now live out of state, so I come often to visit relatives and friends. This is one of my two favorite places to stay, and if you are going to be in town for more than a few days, it is the place to stay. The rooms are always clean and comfortable, the staff... More

Was this review helpful? Yes
GrandStay5, Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for the honest feedback regarding our facility. We enjoy taking care of our guests whether it be for a day, a week or longer. We look forward to your next stay with us. More

River Falls, WI
Contributor
13 reviews 13 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 25, 2013

This is my first time staying at a Grand Stay. I can see why people would want to stay in this hotel for an extended stay. Absolutely felt the home-away-from-home feeling here. On this stay, I was here for 1 night. LOBBY: This area was nice, it felt cozy, I loved the staircase. Very home-like feeling. BREAKFAST: This was sufficient,... More

Was this review helpful? Yes
GrandStay5, Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

We definitely enjoy receiving the feedback explaining all of the areas of the hotel. We we take a look at each area and address any shortcomings. In the future, we do have some room types with king beds if you are interested for future stays. The hot items served during our breakfast rotate daily and we do offer a variety... More

Platteville, Wisconsin
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 24, 2013

This hotel is an excellent property with really wonderful amenities. The hotel is newly remodeled, and it looks great. Beds are very comfortable, the rooms/suites are well designed. Breakfast is always very good or excellent. The pool is incredibly small, though nice. I would highly recommend this property for business or pleasure.

Was this review helpful? Yes
GrandStay5, Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for noticing all of our recent renovations and improvements. We are more proud than ever to provide each and every guest with the cleanest and level of services that our guest come to expect. More

Madison, WI
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 22, 2013

This is the 2nd time I've stayed at the Eau Claire Grand Stay and I've also stayed at the one in La Crosse. I'm very pleased every time. This past week it was so relaxing to stay here after being caught in an unexpected snow storm on slippery roads. The front desk clerk (I think her name was Rose) made... More

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GrandStay5, Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for choosing not only the Eau Claire GrandStay but the La Crosse GrandStay as well. We strive to make each and every guest as comfortable while they are away from home. More

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed November 22, 2013

I was at the Grandstay for 2.5 weeks for work and it was a great place to stay for business. The staff was incredibly friendly and helpful. The workout room is nice, the breakfast choices are good, and the rooms are spacious and comfortable. I would definitely come back and stay in this hotel!!

Was this review helpful? Yes
GrandStay5, Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for the kind words regarding our hotel. We are glad to know we could make your 2.5 weeks in Eau Claire enjoyable. We look forward to your next visit! More

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Additional Information about GrandStay Residential Suites Hotel Eau Claire

Also Known As:
Grandstay Residential Hotel Eau Claire
Grandstay Residential Hotel
Address: 5310 Prill Road, Eau Claire, WI 54701
Phone Number:
Location: United States > Wisconsin > Eau Claire
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Eau Claire
#4 Family Hotel in Eau Claire
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Eau Claire 2.5*
Official Description (provided by the hotel):
The Newly Renovated GrandStay Residential Suites Hotel is Eau Claire’s only all-suite hotel and is conveniently located near Interstate 94 and Hwy 53 on the southeast side of Eau Claire. Experience our updated and beautiful guest rooms! All of our suites provide the highest levels of comfort with fully equipped kitchens, separate living areas, open concept and private bedrooms. Enjoy the indoor relaxation pool, whirlpool, fitness center and Gourmet Express Breakfast each morning. Unlike other hotels, GrandStay can provide you with the accommodations you are looking for whether it is nightly, weekly or monthly stays. ... more   less 
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