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All 23 Eau Claire hotels

Plaza Hotel and Suites Eau Claire

2.5 of 5 Hotel   |   1202 West Clairemont Avenue, Eau Claire, WI 54701
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Plaza Hotel and Suites Eau Claire
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Ranked #13 of 23 hotels in Eau Claire
A recent review
4 of 5 stars reviewed 6 days ago
Robynash01 Chippewa Falls, Wisconsin
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136 people have reviewed this hotel

Traveler rating
    35
    30
    21
    23
    27
See reviews for
38
18
5
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Chippewa Falls, Wisconsin
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Our Presidential room was fantastic. The Kari did an amazing job every morning making it look fantastic. I'm so glad we had our wedding here. Everyone at the hotel is willing to help in any way they can. I would defiantly recommend it.

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Isanti
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The wedding planner helped from start to finish. As it was the first wedding for one of my children , I knew nothing. She helped with the grooms dinner, catering, rehearsal, and room accommodations. The wait staff and bartenders were also excellant.

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La Crosse, Wisconsin
Contributor
19 reviews 19 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room and accommodations are just average. Bed in the room was terribly soft and felt like you were sleeping on springs. The bathroom was also very small and the phone did not work. The free hot breakfast is just a step above a continental and be prepared to see many items gone when you go through the line -... More

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1 review
2 of 5 stars Reviewed 2 weeks ago

When we made the reservation, we asked for a second floor room, when we arrived we were placed on the bottom floor, facing the outside of the building. When we said that we had made the reservation for the second floor, they changed the location of the room, no problem. After about an hour of being in the room a... More

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Madison, Wisconsin, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our baseball team booked into this hotel for a 6-day stay. Our rooms surrounded the swimming pool which was perfect to families who were intent on watching over their kids while they swam. The facility was more than accommodating at every request, the set up couldn't have been nicer for a bunch of kids to swim and play, and best... More

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Woodruff
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I set up a block of rooms for our baseball team....initially happy with the price which included free drink coupons and free continental breakfast package....Upon check-in, no drink coupons (manager would get back to us--never did), continental breakfast that ran out --of EVERYTHING (really!)-and restaurant staff said they weren't replenishing at 9:15 because the breakfast was over at 9:30.....(huh???????!), honestly... More

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Cassandra L, Assistant General Manager at Plaza Hotel and Suites Eau Claire, responded to this review

I would like to first apologize on behalf of all departments and the Plaza management team, for the lack of attention you received during your recent stay. It is not common place for us to drop the ball on so many levels; be assured that we have taken the time to address all concerns mentioned with each department manager, and... More

Mobile, Alabama
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is the second time I've stayed here, both times as a presenter for a conference so I didn't make the reservations or pay. The location is good but it's all a bit out of date and has a kind of weird vibe. The rooms are spacious and have fridge/micro but mine smells funky/musty. The TV screen was very smeared... More

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Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

We are saddened to hear that your stay was not entirely satisfactory. While we make every attempt to ensure each of our rooms are clean, comfortable and in working order, sometimes issues do arise, and we do try to make amends for our guests when these things happen. Thank you for bringing these issues to our attention so that we... More

Madison, Wisconsin
1 review
4 of 5 stars Reviewed July 16, 2014

I will be honest by saying that when I got to this hotel I was not impressed. However, when I mentioned my concerns to Ryan at the front desk he came to the room, listened to my concerns and made it right.

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Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you taking the time to leave some comments about your recent stay. While you did experience some issues to begin your stay, I am glad to hear that a member of our Front Desk team was able to resolve all problems and make your stay an enjoyable one. We appreciate your business as well as your feedback, and look... More

Appleton, Wisconsin
1 review
4 of 5 stars Reviewed July 16, 2014

Stay at this hotel a lot for work. Quiet and comfortable rooms. Good continental breakfast, with option of purchasing a separate breakfast from the restaurant. Very friendly staff too! Nicely remodeled bar. Pool, kiddie pool and hot tub available. Also a workout room, arcade room and multiple vending machines.

Was this review helpful? Yes
Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you for your honest review -- it's a rewarding feeling to our entire staff to know that you have been a frequent guest, and that you hold our hotel in high regards. Seeing familiar faces come back through our doors time and again is one of the best parts of being in hospitality, and we thank you sincerely for... More

Madison, Wisconsin, USA
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 12, 2014

Have stayed in Tower rooms before and those are better. Busy weekend here so perimeter room was what we got. Older room with not much space- our suitcases are on the dresser and on a chair. One of those luggage racks would have been nice. You'd think it would be noisy but I got a great night's sleep. Only problem... More

Was this review helpful? Yes
Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you for posting a review of your recent stay at the Plaza! While we are an older property, we do understand the importance of improving and updating our rooms on a continuous basis. A good nights sleep isn't always enough -- sometimes it's the simple things, like amenities and décor, that can make or break a room. Be assured... More

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Additional Information about Plaza Hotel and Suites Eau Claire

Address: 1202 West Clairemont Avenue, Eau Claire, WI 54701
Location: United States > Wisconsin > Eau Claire
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Plaza Hotel and Suites Eau Claire 2.5*
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Also Known As:
Plaza Hotel Eau Claire
Plaza Eau Claire

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Plaza Hotel & Suites has 233 guest rooms. Each room offers a refrigerator, microwave, coffee maker, iron and ironing board, hairdryer, cable TV, and free high-speed wireless Internet. Guests of all ages enjoy our Atrium Courtyard Pool Area, including a large swimming pool, children’s pool, and jacuzzi. In addition, each of our guests receive our full, hot complimentary breakfast each morning of their stay. Casual dining within our facility is available at Burgundy’s Restaurant, which features a full menu for breakfast, lunch, and dinner. Daily chef specials and our Friday fish buffet are always favorites among guests. Our on-site sports bar, Brewski’s Pub & Grill, offers daily drink specials and "happy hour," as well as a lounge where guests can relax and watch their favorite game. A selection of burgers, sandwiches, and appetizers are available for dinner or a late night snack. ... more   less 
Number of rooms
233

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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