We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Plaza Hotel and Suites Eau Claire

1202 West Clairemont Avenue, Eau Claire, WI 54701
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Plaza Hotel and Suites Eau Claire
Professional photos View all
Browse nearby
Plaza Hotel and Suites Eau Claire
Write a Review

177 reviews from our community

Traveler rating
    43
    41
    26
    33
    34
See reviews for
51
25
5
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (52)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (31)
All months
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

The staff was nice and pleasant. Besides the waitress at the restaurant was slow and horrible with service in general. The room was good at first until I walked into the bathroom. The toilet had a ring in it like it don't get cleaned often. The vent was VERY dirty and even the screws holding it in place was falling... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

I really enjoyed this place it was a good time. I can't wait to go again. The conference was a great experience, it was a really good time. I can't wait to experience anything conference like this. The food was really good.

Was this review helpful? Yes
Little Falls, Minnesota
1 review
3 of 5 stars Reviewed 5 days ago NEW

We were well pleased with the friendly and knowledgeable bartender last night. He gave us some drink suggestions and our glasses were never empty. Kendra and Nicolette both went out of their way to make our group happy.

Was this review helpful? Yes
Waukesha, Wisconsin
1 review
4 of 5 stars Reviewed 5 days ago NEW

Christopher and all the staff at this Hotel go the extra mile to provide the guests with a comfortable and enjoyable stay. I always stay at the Plaza when I visit Eau Claire. I have consistently been impressed with quality of employee the Plaza attracts and how that is reflected in the high quality service this hotel provides. Michael B.

Was this review helpful? Yes
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

We were there during the week. It wasn't crowded at all. The bartender made delicious cocktails, and the staff was all very friendly. As a result of the general emptiness of the hotel, we were louder than we would otherwise have been.

Was this review helpful? Yes
Chris K, Front Desk Supervisor at Plaza Hotel and Suites Eau Claire, responded to this review

We appreciate the kind words you wrote in your review. Every member of our staff is dedicated to giving our guests superior customer service. I'm glad our newly remodeled bar/lounge Brewski's was a fun place for you and yours to spend some time in! More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I enjoyed my stay and I was surprised by how nice all of the staff were. The breakfast could've been better. Angela N. the housekeeper that cleaned my room did a splendid job! She made sure I had everything I needed before she moved on to the next room! Thank you and I want her to be recognized for her... More 

Was this review helpful? Yes
Chris K, Front Desk Supervisor at Plaza Hotel and Suites Eau Claire, responded to this review

Greetings, I forwarded your kind words to our housekeeping department so they would get the chance to read and appreciate them. Our executive housekeeper wrote this response: "Dear Larson22351, I am so glad that your stay was a pleasant one. Our staff strives to provide not only a comfortable stay, but also top notch service in seeing to all your... More 

Escanaba, Michigan
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The FIRST room we rented had little black flies in the bed & was dirty!!! The SECOND room was also dirty minus the bugs. Just gross! Not only are the rooms dirty but the whole hotel- it's old & outdated as well! I would not have stayed here if it weren't for the family wedding being held there!

Was this review helpful? Yes
Chris K, Front Desk Supervisor at Plaza Hotel and Suites Eau Claire, responded to this review

I informed our Housekeeping Manager of the issues you encountered while staying at our establishment as she would have a better understanding of your concerns. Here is her reply: "Jenn L., I certainly appreciate you taking the time to express your concerns regarding your recent stay at our hotel. I was sorry to hear that we failed to meet your... More 

Travelers are raving about these Eau Claire hotels

David City, Nebraska
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We traveled from Nebraska for a family event and stayed at this hotel and I must say overall was disappointing! We were a large group and had booked over 15 rooms for two nights. Checking in seemed good but upon entering our room found pieces of trash on the floor and noticed quickly that the dust had settled on the... More 

Was this review helpful? Yes 2
Chris K, Front Desk Supervisor at Plaza Hotel and Suites Eau Claire, responded to this review

Linda, I am very to sorry to hear about the cleanliness issues you experienced while staying at the Plaza. I have forwarded your comments to our housekeeping manager so that she may be able to recognize and resolve those issues. Regarding the issue of the birthday cake I can honestly say that the staff here at the Plaza were only... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

friends said there were missing and peeling ceiling tiles in the pool area. It's not a special or relaxing place for sure, and not worth the money under any circumstances. Now to the good part - after our convention, which did consist of many young people, the hotel 'inspected' each room before we were allowed to check out. At 11:30,... More 

Was this review helpful? Yes 2
Chris K, Front Desk Supervisor at Plaza Hotel and Suites Eau Claire, responded to this review

Dear Abrielle, I appreciate you taking the time to air your grievances about your recent stay at The Plaza. It seems, like a few other reviews from No Brand Con, your major concern was the damage assessment of rooms at check out. In years previous the hotel has suffered thousands of dollars in losses from damage occurred by attendees of... More 

Eau Claire, Wisconsin
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is literally the worst hotel I've stayed at in my life. The experience started when they screwed up my reservation for adjoining rooms after I had called to confirm my reservation the week before. I asked at the time of my check in if there was a mistake, and the staff unhelpfully said adjoining rooms are not guaranteed. @... More 

Was this review helpful? Yes 4
Chris K, Front Desk Supervisor at Plaza Hotel and Suites Eau Claire, responded to this review

Dear Ann, I am truly sorry to hear that your stay with us was so very much below your standards. Event weekends such as the one you stayed during No Brand Con can be a very hectic time for any hotel in the hospitality industry. I promise the entire staff and I did our best to make the 1,700 people... More 

Questions? Get answers from hotel staff and past guests. Ask a question

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Pool/beach area (7)
Viewed
Room/suite (6)
Viewed
View from room (1)
Viewed
Hotel & grounds (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Dining (6)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (2)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities