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All 23 Eau Claire hotels

Plaza Hotel and Suites Eau Claire

2.5 of 5 Hotel   |   1202 West Clairemont Avenue, Eau Claire, WI 54701
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Plaza Hotel and Suites Eau Claire
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Ranked #13 of 23 hotels in Eau Claire
A recent review
4 of 5 stars reviewed 1 week ago
Derek S Madison, Wisconsin
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130 people have reviewed this hotel

Traveler rating
    34
    28
    20
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    27
See reviews for
36
18
5
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
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English first
Mobile, Alabama
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This is the second time I've stayed here, both times as a presenter for a conference so I didn't make the reservations or pay. The location is good but it's all a bit out of date and has a kind of weird vibe. The rooms are spacious and have fridge/micro but mine smells funky/musty. The TV screen was very smeared... More

Was this review helpful? Yes
Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

We are saddened to hear that your stay was not entirely satisfactory. While we make every attempt to ensure each of our rooms are clean, comfortable and in working order, sometimes issues do arise, and we do try to make amends for our guests when these things happen. Thank you for bringing these issues to our attention so that we... More

Madison, Wisconsin
1 review
4 of 5 stars Reviewed 1 week ago

I will be honest by saying that when I got to this hotel I was not impressed. However, when I mentioned my concerns to Ryan at the front desk he came to the room, listened to my concerns and made it right.

Was this review helpful? Yes
Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you taking the time to leave some comments about your recent stay. While you did experience some issues to begin your stay, I am glad to hear that a member of our Front Desk team was able to resolve all problems and make your stay an enjoyable one. We appreciate your business as well as your feedback, and look... More

Appleton, Wisconsin
1 review
4 of 5 stars Reviewed 1 week ago

Stay at this hotel a lot for work. Quiet and comfortable rooms. Good continental breakfast, with option of purchasing a separate breakfast from the restaurant. Very friendly staff too! Nicely remodeled bar. Pool, kiddie pool and hot tub available. Also a workout room, arcade room and multiple vending machines.

Was this review helpful? Yes
Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you for your honest review -- it's a rewarding feeling to our entire staff to know that you have been a frequent guest, and that you hold our hotel in high regards. Seeing familiar faces come back through our doors time and again is one of the best parts of being in hospitality, and we thank you sincerely for... More

Madison, Wisconsin, USA
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have stayed in Tower rooms before and those are better. Busy weekend here so perimeter room was what we got. Older room with not much space- our suitcases are on the dresser and on a chair. One of those luggage racks would have been nice. You'd think it would be noisy but I got a great night's sleep. Only problem... More

Was this review helpful? Yes
Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you for posting a review of your recent stay at the Plaza! While we are an older property, we do understand the importance of improving and updating our rooms on a continuous basis. A good nights sleep isn't always enough -- sometimes it's the simple things, like amenities and décor, that can make or break a room. Be assured... More

Flint, Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Plaza is not a new place and has a few signs of wear. But if you like the typical Hampton style hotel service, this hotel is the equal of that for well under $100. Pool, bar, good mattresses, full breakfast, exercise room and so on. Even if I had paid over $100, it would be a good bargain so... More

Was this review helpful? Yes
Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you for choosing the Plaza for your lodging in Eau Claire! We are proud to extend our guests a fair price, while still offering several amenities, and are pleased that you enjoyed them while you were here! Thank you for taking the time to leave us feedback; we will look forward to the next time you are our guest! More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

I love staying here when visiting friends. The rooms with balconies are my favorite and have an old style romantic feel. The staff is friendly and accommodations are above and beyond. I will be staying here every time I visit from here on out.

Was this review helpful? Yes
Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

We are definitely of the same opinion, and of course we're partial, but we love the rooms in iconic Plaza Tower with charming balconies! It's wonderful to hear that you had an enjoyable stay and will return as our guest in the future! Thank you for taking the time to share your thoughts; we appreciate it very much! More

Chippewa Falls
2 reviews
5 of 5 stars Reviewed June 22, 2014

Be careful as you stay here and work with the sales department. Don't get used to being treated like this at other motels! They will "bend over backwards" for you and your event. You can plan to be treated like royalty. Pam and her staff will continiously be checking in with you to be sure all is good. Communication before,... More

Was this review helpful? Yes
Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you, Randy, for this glowing review! We will not soon forget your words of praise! Our Sales Team was delighted to read your comments, and we will certainly be sharing this with the rest of our staff as well! We pride ourselves on our ability to provide service with a personal touch, and we are so pleased that you... More

1 review
4 of 5 stars Reviewed June 17, 2014

Got a discount here when I was orientating for UW-Eau Claire. The staff didn't have a room immediately available, so we went out to dinner and they said they'd call us. They didn’t, but the room was still ready as soon as we got back. Stayed in a room with 2 queens. WiFi good. Very nice room. All the AC... More

Was this review helpful? Yes
Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you for choosing the Plaza Hotel as your destination while attending Orientation at UW-Eau Claire! We are excited to host new students and families during this important time! I'd like to apologize that we did not call you as promised to let you know that your room was ready, but I'm glad everything was ready and to your liking... More

Milwaukee, Wisconsin
Top Contributor
66 reviews 66 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 7, 2014

I stayed at the Plaza for a convention. I was able to pre-pay for my room online and saved a bit of money. This property is older, but was clean and seemed to be we'll maintained, although the bathtub in my room drained kind of slow. The staff was friendly and very efficient. I would stay here again if I... More

Was this review helpful? Yes 1
Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

We appreciate you taking the time to post a review of the Plaza Hotel on TripAdvisor! Conventions are always a fun and fast-paced time at the hotel, and we try to be as efficient and effective, while not compromising service, as we can be --- and we're pleased that we accomplished this! Please visit again, and thank you for your... More

Madison, Wisconsin
1 review
5 of 5 stars Reviewed May 23, 2014

Got lucky picking this hotel. Gave us a discount as one family member was in hospital for the day. They accommodated a room change request after realizing we needed a handicap room. Restaurant was also very good and had reasonable prices.

Was this review helpful? Yes
Cassandra L, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

We are so pleased to hear that you had an enjoyable experience with us, and that we were able to accommodate your need for an accessible room! A visit to the hospital is often times stressful, so we hope that the Plaza Hotel was able to provide you with a comfortable place to relax and refresh during your visit to... More

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Additional Information about Plaza Hotel and Suites Eau Claire

Address: 1202 West Clairemont Avenue, Eau Claire, WI 54701
Location: United States > Wisconsin > Eau Claire
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Plaza Hotel and Suites Eau Claire 2.5*
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Also Known As:
Plaza Hotel Eau Claire
Plaza Eau Claire

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Plaza Hotel & Suites has 233 guest rooms. Each room offers a refrigerator, microwave, coffee maker, iron and ironing board, hairdryer, cable TV, and free high-speed wireless Internet. Guests of all ages enjoy our Atrium Courtyard Pool Area, including a large swimming pool, children’s pool, and jacuzzi. In addition, each of our guests receive our full, hot complimentary breakfast each morning of their stay. Casual dining within our facility is available at Burgundy’s Restaurant, which features a full menu for breakfast, lunch, and dinner. Daily chef specials and our Friday fish buffet are always favorites among guests. Our on-site sports bar, Brewski’s Pub & Grill, offers daily drink specials and "happy hour," as well as a lounge where guests can relax and watch their favorite game. A selection of burgers, sandwiches, and appetizers are available for dinner or a late night snack. ... more   less 
Number of rooms
233

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