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All 23 Eau Claire hotels

Plaza Hotel and Suites Eau Claire

2.5 of 5 Hotel   |   1202 West Clairemont Avenue, Eau Claire, WI 54701
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Plaza Hotel and Suites Eau Claire
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Ranked #13 of 23 Hotels in Eau Claire
A recent review
5 of 5 stars reviewed 2 days ago
4RedEyes SW Wisconsin
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143 reviews from our community

Traveler rating
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39
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33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mukwonago, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed at the Plaza Hotel for our best friend’s wedding Sept 25-28, 2014. Our stay was less than acceptable. We checked in and there were 3 people behind the front desk and no one looked up to greet us. Finally after standing in front of the gentleman for a few moments, he looked up and asked if we were... More

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SW Wisconsin
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very NICE to find accommodations that allow pets. Our dog is better than every kid I've seen. She does yell and scream like all those wild kids. She doesn't do cannon balls in a pool or stay up after curfew, etc. I really appreciate motels that ALLOW pets ! (Now if I could only find one that doesn't allow KIDS!)... More

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Germantown, Wisconsin
Top Contributor
100 reviews 100 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

On our stay the hotel was clean and comfortable. The staff was attentive and helpful. The free breakfast was decent. It is near the University which was great for us. Overall, a good place to stay and we will likely be back.

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Dubuque, Iowa, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Staying here as a part of a large group which resulted in a majority of the rooms being filled. My original room had not been cleaned for whatever reason. When I returned to the front desk, Kevin, the hotel attendant, did not try to avoid blame and instead upgraded me for no charge.

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Eau Claire, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

I had Karen B., Kelly, and Sebastian as waiters made sure i knew my satisfaction was top priority at the plaza. i felt at home away from home thanks for making me fill like family the service was second to none.

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Cassandra L, Assistant General Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you for sharing your experiences about your recent visit to our on-site restaurant, Burgundy's! We are pleased to hear that our friendly staff was able to make your dining experience so wonderful. Great food and great service are always our top priority at Burgundy's! We hope to see you again soon! More

Dubuque, Iowa
1 review
5 of 5 stars Reviewed 4 weeks ago

Me, my wife, and another couple came through Eau Claire on a bike trip. We didn't have reservations and they had no problem getting us a couple rooms when we stopped in. We grabbed supper there then went over to the bar. Matt was the bartender and we had a blast. A thank you to him for the good times.... More

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Cassandra L, Assistant General Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you for sharing a review of your recent stay at the Plaza! We are so pleased to hear that you enjoyed yourself while visiting Burgundy's Restaurant and Brewski's Bar! We also appreciate the shout-out to Matt, one of our fantastic bartenders, and will make sure that he is recognized for his outstanding service! We look forward to seeing you... More

Marinette
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

This overall very good hotel, it was convenient too many local businesses, The university is close by, easy on and off to the highway, The staff was very courteous and helpful, The beds are extremely comfortable the rooms are clean, and it was very very quiet. I would recommend this hotel to anyone going to Eau Claire

Was this review helpful? Yes
Cassandra L, Assistant General Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you so much for your recommendation! We take guest service, cleanliness and comfort very seriously, and it's reviews such as yours that let us know we are succeeding in our efforts to be second to none. Again, thank you; we hope to have you as our guest again in the future! More

Chippewa Falls, Wisconsin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2014 via mobile

Our Presidential room was fantastic. The Kari did an amazing job every morning making it look fantastic. I'm so glad we had our wedding here. Everyone at the hotel is willing to help in any way they can. I would defiantly recommend it.

Was this review helpful? Yes 1
Cassandra L, Assistant General Manager at Plaza Hotel and Suites Eau Claire, responded to this review

First of all, congratulations on your wedding! We are excited that we got to be a part of your special day! Thank you so much for sharing your thoughts about our amazing Presidential Suite with the TripAdvisor community, and for giving a shout-out to Kari in Housekeeping! We wish you all the best and hope to have your as our... More

Isanti
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2014

The wedding planner helped from start to finish. As it was the first wedding for one of my children , I knew nothing. She helped with the grooms dinner, catering, rehearsal, and room accommodations. The wait staff and bartenders were also excellant.

Was this review helpful? Yes
Cassandra L, Assistant General Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you for sharing your kind words regarding your time spent with us, we truly appreciate it! We take pride in being able to provide top-notch service to all of our guests, and being able to create a memorable experience. More

La Crosse, Wisconsin
Contributor
19 reviews 19 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 7, 2014

The room and accommodations are just average. Bed in the room was terribly soft and felt like you were sleeping on springs. The bathroom was also very small and the phone did not work. The free hot breakfast is just a step above a continental and be prepared to see many items gone when you go through the line -... More

Was this review helpful? Yes
Cassandra L, Assistant General Manager at Plaza Hotel and Suites Eau Claire, responded to this review

Thank you for sharing some comments about your recent stay at the Plaza; I was saddened to hear that your experience was not great. I have shared with our management team your concerns regarding our Complimentary Hot Breakfast and the lack of food/supplies you encountered. It is honest feedback such as yours that helps us to know when we have... More

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Additional Information about Plaza Hotel and Suites Eau Claire

Address: 1202 West Clairemont Avenue, Eau Claire, WI 54701
Location: United States > Wisconsin > Eau Claire
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Plaza Hotel and Suites Eau Claire 2.5*
Number of rooms: 233
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Also Known As:
Plaza Hotel Eau Claire
Plaza Eau Claire

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