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Plaza Hotel and Suites Eau Claire

1202 West Clairemont Avenue, Eau Claire, WI 54701
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Plaza Hotel and Suites Eau Claire
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Plaza Hotel and Suites Eau Claire
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165 reviews from our community

Traveler rating
    43
    37
    24
    30
    31
See reviews for
46
24
5
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Minneapolis, Minnesota
Top Contributor
67 reviews 67 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The rooms are dirty, the refrigerators in the rooms are very noisy at night, bathroom floor was filthy. The event we were in town for ended late, 10:30 pm, no late food service from the restaurant or the bar. Fortunately the bartender gave us a phone number for pizza delivery, the only saving grace of the stay. Continental breakfast looked... More 

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Chris K, Front Desk Supervisor at Plaza Hotel and Suites Eau Claire, responded to this review

Greetings, Thank you for taking the time out of your day to write a review. I am sorry to hear about the issues you experienced while visiting our hotel. Be sure that I will inform the proper department heads of the problems you experienced during your visit concerning the cleanliness of your room and the noise level of some of... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I checked in on a Saturday night into a room in the tower, a king bed, and a jacuzzi! Oh my gosh it was so amazing. The bed and the blankets and the pillows were so fluffy and comfortable! My boyfriend is a big guy and the jacuzzi fit both of us very comfortably. I would recommend... More 

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Hudson, Wisconsin
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had a small convention at the Plaza and stayed in the hotel from Thursday until Sunday. With only one exception, there was no one who appeared pleasant or who went out of their way to be helpful. The one exception was one of the maintenance people who had to open a small conference room for a breakout session. This... More 

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Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 15, 2015

We got the valentines package and was supposed to walk in with rose pedals, champagne, and some sweets, they didn't have that at all. Our whirlpool did not work at all. The frige didn't work. We had reservations right there at the hotel to eat and waited over an hour for food and it wasn't busy at all, our waitress... More 

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Kankakee, Illinois, United States
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 5, 2015

Stayed here for two nights to attend a wedding (which was very nicely done). The restaurant is under renovation so food is available in the lounge. At least we tried to get service for dinner here. The wait staff never acknowledged us so we called for the lounge and got the front desk. They promptly came to talk to the... More 

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Stacy, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 3, 2015

We stayed at this hotel while attending a banquet. After reading many mixed reviews, I decided to just take the plunge and stay anyway simply because the banquet we were in town for was held on site and they offered us a special group rate for attendees. When calling to make the reservation, I got a wonderfully friendly staff member... More 

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Indiana
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 3, 2015

The room was clean, the workout facility had enough equipment and the front office staff was helpful and easy.. we were business people and the hotel met our needs very well. We did not have any food at the hotel as we were in and out in one night. People were in the pool and hot tub having fun.

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Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 1, 2015

The Plaza used to be a moderately nice hotel for the price paid. Well maintained, clean & accommodating to their guests. This go-round, although the front desk staff were friendly, there is much to be desired. I rented three rooms for a small family gathering. Two of the three had "little surprises" in them ..... a used razor blade on... More 

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1 review
2 of 5 stars Reviewed January 21, 2015

I never thought I would be a person who writes a review but I feel I need to. When my husband and I walked into our hotel room it smelled musty and dusty. While washing my hands, I grabbed a hand towel and it had a 'snot' spot on the towel-obviously not washed. When I started getting the bed ready,... More 

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1 review
1 of 5 stars Reviewed January 18, 2015

We have stayed at this hotel for years and have had our sons birthday party. We invite some of our family also and they too have always enjoyed it. However; this time was very different we were not aware that they no longer let you eat outside your room. So I was rudely approaced by one of the employees that... More 

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