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Plaza Hotel and Suites Eau Claire

2.5 of 5 1202 West Clairemont Avenue, Eau Claire, WI 54701
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Plaza Hotel and Suites Eau Claire
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Plaza Hotel and Suites Eau Claire
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157 reviews from our community

Traveler rating
    42
    35
    23
    28
    29
See reviews for
44
22
5
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (37)
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1 review
2 of 5 stars Reviewed 1 week ago

I never thought I would be a person who writes a review but I feel I need to. When my husband and I walked into our hotel room it smelled musty and dusty. While washing my hands, I grabbed a hand towel and it had a 'snot' spot on the towel-obviously not washed. When I started getting the bed ready,... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

We have stayed at this hotel for years and have had our sons birthday party. We invite some of our family also and they too have always enjoyed it. However; this time was very different we were not aware that they no longer let you eat outside your room. So I was rudely approaced by one of the employees that... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was more than accommodating. Meeting room details were exactly as discussed and last minute changes were made promptly and professionally. After working closely with the sales staff, set up crew, and front office, it is apparent they enjoy their work and excel in their positions. I would recommend this facility to anyone looking to hold a conference in... More 

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Lindenhurst, Illinois, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have been staying at the Plaza annually for 7 years. Every time we are there, the staff is friendly and helpful and the rooms are clean. With a nice pool, a great continental breakfast and good bar, we couldn't ask for better accommodations for our stay! The rates have been very reasonable too! I have to give a special... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 18, 2014

It looked like they were doing some remodeling, but it was all over the hotel. Unfinished walls, and open outlets, were unsafe. The breakfast was great with REAL eggs and sausage links. The bar was good too. The only other thing was that it was hard to get around. It lacked signage to rooms, bar, restaurant, etc.

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Eagan, Minnesota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 14, 2014

Rooms are not the cleanest, but not horrible. Outdated. Hotel arcade games were almost all out of order. Pool was FREEZING. One particular manager was quite rude, but the front desk staff were nice. We booked a group reservation one year in advance and arrived to a new set of rules without any call or communication to let us know... More 

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NW Wisconsin
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed December 9, 2014

I take my granddaughter to Eau Claire for a Christmas shopping trip every year. We need a pool, and clean room; other amenities not a priority. We weren't disappointed. The location is excellent if your trip includes visiting the university (UWEC) or hospitals, not so much for shopping. But Eau Claire is a small city, so malls & other shopping... More 

Was this review helpful? Yes 1
Granton, Wisconsin
2 reviews
2 of 5 stars Reviewed November 12, 2014

Lets start by saying I read the reviews extensively before booking this hotel. IThe majority of reviews stated the interior needed an update, etc. These cosmetic things are not that important to us. With a big family, price is more important. We have stayed at The Plaza Hotel & Suites in Wausau, WI every year on Labor Day for years.... More 

Was this review helpful? Yes
Frank M, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

I am sincerely sorry to hear about your experience at The Plaza, be aware that I completely empathize and sympathize with your experience; it sounds unacceptable. I would love to have the opportunity to discuss your stay with us. If you'd like, please email me at frank@plazaeauclaire.com. Thank you for your insight. More 

Harris, MN
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 6, 2014

The facilities were okay at best, the service and prices sucked. Leaving the room checking out they informed us that the entire property is smoke free. We knew the room was smoke free so we used the outdoor deck connected to the room. While we were out on the balcony we watched several employee's smoking on the property as well,... More 

Was this review helpful? Yes 2
Frank M, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

We will not charge money for smoking in the room unless the room is smoked in. Our property is not 100% smoke free, and we do have ashtrays at almost every entrance. Thank you for staying at our property. Happy Holidays. More 

Eau Claire, Wisconsin
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 24, 2014

I was here for a conference a week ago. The hotel staff was very friendly and the rooms and halls were very clean. During the convention, I was disappointed. The biggest issue was the poor WiFi. It didn't matter what room I was in, the WiFi was slow at best. This was critical during our computer training sessions; it was... More 

Was this review helpful? Yes 1
Frank M, Front Office Manager at Plaza Hotel and Suites Eau Claire, responded to this review

I thank you kindly for your nice words about our property and staff, we certainly take pride in those areas. We also take pride in our convention centers and the ability to cater to a diverse business group, and we take it hard when we have business clients that are not completely satisfied. I am as shocked as you must... More 

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Additional Information about Plaza Hotel and Suites Eau Claire

Address: 1202 West Clairemont Avenue, Eau Claire, WI 54701
Location: United States > Wisconsin > Eau Claire
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Plaza Hotel and Suites Eau Claire 2.5*
Number of rooms: 233
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Also Known As:
Plaza Hotel Eau Claire
Plaza Eau Claire

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